EBS Homepage Internal Server Error

Question

Hi All,
I'm getting "Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
when i try to logon to E-Business Suite Home Page - http://oracle.xxxxx.local:8003/oa_servlets/AppsLogin
Its installed on a Windows Server 2003, i checked the Log and i see these errors in F:\Oracle\Visora\iAS\Apache\Jserv\logs\mod_Jserv.log
13/07/2009 09:27:38:970 (ERROR) ajp12: Servlet Error: java.lang.NullPointerException: null
13/07/2009 09:27:38:970 (ERROR) an error returned handling request via protocol "ajpv12"
13/07/2009 09:27:39:001 (ERROR) balance: 2536 internal servlet error in server oracle.apppoint.local:16030
13/07/2009 09:27:39:001 (ERROR) an error returned handling request via protocol "balance"
I ran the adautocfg.cmd but it ends up with errors, i desperately need help as we don't have a dba admin, it was setup few years ago on our server, Help really appreciated. Thanks.

Answer 1

Hi,
Thanks for replying, no we have not made any recent changes, and when i run the Autoconfig, it asked for Password, i typed a random password, and i also discovered, there is a error in db log "F:\oracle\visdb\9.2.0\database\OraDim.log" it saysDefault password of apps is apps (only in case you have never changed it).
ORA-01109: database not openCheck is your database is open?
Does this mean the Disk is broke? we had it installed quite long time ago.Do you have recent backup available?
Thanks,
Anchorage