Edit alert text

Dear Experts,
our requirement is to edit the long text of SRM_SOCO_COMPLETE alert, sent when a shopping cart is rejected from SoCo.
Namely, we would like to add at least the number of the shopping cart being rejected (otherwise, the notification is of little help for the receiver...).
How can we add this information to the e-mail?
Thanks and Regards,
Cinzia

Thanks for your inputs.
In fact at first I checked tx ALRTCATDEF, hoping to achieve this with some customizing activity.
I'll try with the BAdI you suggested.
Regards,
Cinzia

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