Editing problems due to DIVs in formatted email messages?

Mail.app 5.3 (1283) on MacOS 10.7.5
I have problems editing some incoming emails due, I theorize, to DIV sections inserted by some email clients.  When  I reply to these messages,  it is difficult or impossible to open vertical space to insert interspersed reply text.
Question 1:   Anyone else experience this problem?
Sometimes --but not reliably-- the DIV sections are represented in message editing by mail.app with rectangular boxes.  But I've delayed posting because I couldn't reliably produce examples.
Finally,  I blundered into a repeatable method of producing these boxes, when pasting some material from a reference web site into a message I was composing in mail.app. The details are unimportant.  Here are examples of the rectangles, on the top unselected, and on the bottom in the selected condition:
Question 2:   Anyone else see these?
Question 3:   What is mail.app telling us by displaying these rectangles?   Why does this whatever-it-is deserve its own close box?
IOW: Is there any documentation to be found of this unusual, perhaps unique notation?
I sent this message to myself and viewed its contents using View --> Message --> Raw Source.  In the formatted (HTML) portion, I found some DIV sections more or less corresponding to the rectangles seen in the graphic.   
Question 4:  Besides viewing Raw Source in an incoming message, is there any other support in mail.app (or an add-on) to make such formatting visible?
I have problems responding to some incoming formatted messages containing more or less routine text from non-technical people. I haven't been systematic about collecting data, but:  examining the HTML source of the most problematic message to date reveals the only formatting other than simple text styling:   all the body text in in one DIV section or another.    In this particular case, I had no choice but to top-post.  
In most cases when I have trouble editing response messages, these boxes show up -- but only in the selected condition; they are invisible when unselected.  In this most-problematic case, strangely, I have been unable to persuade mail.app to display the rectangles. So, perhaps visibility of the boxes signal the presence of DIVs plus additional tags.
I'm guessing that some email clients insert DIVs and other non-font-styling tags in formatted messages ... for whatever reason.   I've heard that email standards are ... loose. 
Question 4:  Does mail.app (or an add-on) support  removing or somehow taming (removing?)  these DIVs?
I can't think of a remotely feasible way of solving this problem myself. The View --> Message --> Raw Source window is not editable.  Certainly the content could copied and pasted into a text editor, for modification --which might be semi- or completely automated, with luck-- but I can't see any practical way of inserting the results back into the email.  Sniff the raw messages in mail.app's own storage?  I don't think so. 
Question 5: Other approaches?
TIA

Without knowing what it said exactly on your order confirmation documents, in general what the BT staff told you was actually correct as that has always been part of the terms for the free BT Sport pack. It has been a topic of heated discussion several times on the BT TV forums since the BT Sport offer was announced last May. You are starting a new 12 month minimum term for your existing deal and any existing broadband discounts will still end on the original planned date, so you will have to pay full price for the remainder of the new minimum term (unless you negotiate a new deal and start yet another new 12 month minimum term).
This is what it said in the BT Sport bit of my order from May 2013
Your BT broadband contract
If you've recontracted your broadband to get BT Sport at the discounted rate, any special offers for broadband that you currently receive will continue on the same terms you originally agreed to. If you have a special offer that runs for a set period of time, that will end on the date you originally agreed. The basic price of your BT broadband will remain unchanged and this is what you'll pay once any special offer ends.
I'm not saying I agree or disagree with it, just pointing out that it was always part of the terms that people signed up to. You've done well if you managed to get it overturned.

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