EIS Problem: Exporting OLAP to XML

Hi everyone,We are having some problems exporting our OLAP models to XML from within EIS (using the XML Import/Export function).We receive the following error:"Error -1: Contact your EIS administrator because the Java runtime environment may not be set appropriately on the server machine...java.lang.NoClassDefFoundError: org/apache/crimson/tree/XmlDocument at hisjapi.HISModel.exportXML(HISModel.java:1085)"The machine is running Windows 2003 server. We actually had a hyperion consultant in yesterday working with us but he was unsure how to correct this error.Any help greatly appreciated!!Many thanks,Brian

I had a similar problem and fould that if I stopped and restarted the EIS service, I could do the exports. I've also read elsewhere that stopping the EIS server from running as a service and running it in foregraound helps, but have not proven that yet. I do have a problem importing the metadata xml files to another server thatI am working with support on. I will let you know the results. (Version 7.1)

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