Email and digital signatures

When I open a .pdf document from an email attachment, I am unable to digitally sign it. After I sign it, the signature just disappears.
Before the new IT people took over, I was able to open the document, select the digitable signature option, and Acrobat would tell me I needed to save the document. I saved it in the desired location and the digtigal signature would appear. How do I restore this process?
Thank you.

Maybe there is a separate email client app in the App Store that supports PGP or S/MIME (the built-in email doesn't).

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