Email CSQ status script for http trigger

Hello,
I have an email csq and need http trigger to monitor the emails, agents, calls etc
Does anyone have a basic script for it
Please let me know.
Thanks
Kads

Hi!
Can you please tell us who the initiator and the target for this call would be! You can of course have a UCCX script that initiates the call to a specific destination!
Also, please attach a screenshot of the script! Or at least the relevant part of it!
Thanks!
G!

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I'm trying to develop a sample script, associated to an application that has an HTTP trigger. I'm working with UCCX Premium 8.5.1
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Hello,
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Hello,
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Place call is not working in HTTP trigger script

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I have basic hello script with HTTP trigger and CUCM trigger configured as well. I am trying to dial out an extension and play an prompt in my script. Running UCCX 7.0.1 with premium license. The place call step doesnt start at all when I do the debug. HTTP trigger and response works fine. Anything I am missing in the script.
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Pointers re bash status script

To try and come to grips with bash scripting, I have been working on a basic status script for my laptop. What I have at the moment has all the functionality that I need and, more importantly, it works.
However, as it runs in a loop and as you never know what you don't know, I would really appreciate any comments about the approach I have used.
Please don't rewrite the script, just point out things I might want to look at to make it more efficient and/or more elegant/correct. Apart from Procyon's line, most of it is stuff I have cobbled together. The $BAT stuff seems particularly kludgy...
Brutal criticism is welcome, as long as it is constructive
# edit - so much for extensive testing. Moved the $CHG line into the loop where it could actually update
#!/bin/bash
# Status script for wmfs
RED="\\#BF4D80\\"
YEL="\\#C4A1E6\\"
BLU="\\#477AB3\\"
GRN="\\#53A6A6\\"
CYN="\\#6096BF\\"
MAG="\\#7E62B3\\"
GRY="\\#666666\\"
WHT="\\#C0C0C0\\"
while true;
do
# Collect system information
CHG=`acpi -V | awk '{ gsub(/,/, "");} NR==1 {print $4}'`
BAT=`acpi -V | if grep -q "on-line"; then echo $BLU"AC"; else echo $RED$CHG; fi`
MEM=`free -m | awk '/Mem/ {print $3}'`
# CPU line courtesy Procyon: https://bbs.archlinux.org/viewtopic.php?pid=661592
CPU=`eval $(awk '/^cpu /{print "previdle=" $5 "; prevtotal=" $2+$3+$4+$5 }' /proc/stat); sleep 0.4;
eval $(awk '/^cpu /{print "idle=" $5 "; total=" $2+$3+$4+$5 }' /proc/stat);
intervaltotal=$((total-${prevtotal:-0}));
echo "$((100*( (intervaltotal) - ($idle-${previdle:-0}) ) / (intervaltotal) ))"`
HD=`df -h | awk '/^ |sd/ {if (NF==5) print $4; else if (NF==6) print $5}'`
PCM=`exec "/home/jason/Scripts/pacman-up.pl"`
INT=`host google.com>/dev/null; if [ $? -eq 0 ]; then echo $GRN"ON"; else echo $RED"NO"; fi`
DATE=`date "+%I:%M"`
# Pipe to status bar
wmfs -s 0 "$GRY[BAT $BAT$GRY] [CPU $YEL$CPU%$GRY MEM $CYN$MEM$GRY] [HDD $MAG$HD$GRY] [PAC $BLU$PCM$GRY] [NET $INT$GRY] • $WHT$DATE"
sleep 5
done
Last edited by jasonwryan (2010-12-28 06:52:25)

Thanks rockin turtle. I tried your suggestion, but couldn't get it to play nicely with the rest of the
script. So I am using Procyon's. I'm not sure what is wrong with eval, but I will live with it for the time being.
I have made quite a few changes based on everyone's input. Thank you all.
The finished product? At least for now:
#!/bin/bash
# Status script for wmfs
RED="\\#BF4D80\\"
YEL="\\#C4A1E6\\"
BLU="\\#477AB3\\"
GRN="\\#53A6A6\\"
CYN="\\#6096BF\\"
MAG="\\#7E62B3\\"
GRY="\\#666666\\"
WHT="\\#C0C0C0\\"
# Collect system information
CHG=$(acpi -V | awk '{ gsub(/,/, "");} NR==1 {print $4}')
BAT=$(grep -q "on-line" <(acpi -V) && echo $BLU"AC" || echo $RED$CHG)
MEM=$(awk '/Mem/ {print $3}' <(free -m))
# CPU line courtesy Procyon: https://bbs.archlinux.org/viewtopic.php?pid=661592
CPU=$(eval $(awk '/^cpu /{print "previdle=" $5 "; prevtotal=" $2+$3+$4+$5 }' /proc/stat); sleep 0.4;
eval $(awk '/^cpu /{print "idle=" $5 "; total=" $2+$3+$4+$5 }' /proc/stat);
intervaltotal=$((total-${prevtotal:-0}));
echo "$((100*( (intervaltotal) - ($idle-${previdle:-0}) ) / (intervaltotal) ))")
HD=$(awk '/^\/dev/{print $5}' <(df -P))
PCM=$("$HOME/Scripts/pacman-up.pl")
INT=$(host google.com>/dev/null && echo $GRN"ON" || echo $RED"NO")
DTE=$(date "+%I:%M")
# Pipe to status bar
wmfs -s "$GRY[BAT $BAT$GRY] [CPU $YEL$CPU%$GRY MEM $CYN$MEM$GRY] [HDD $MAG$HD$GRY] [PAC $BLU$PCM$GRY] [NET $INT$GRY] • $WHT$DTE"

HTTP trigger script using ECC variable/Call sub flow - not working

Hello all,
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Steps tried:
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2. Tried using Call sub flow - Like Holiday check, under the "Rest" branch of "Time of Day" - will check the queue and will get the value returned to the local variable - Failed and it shows an error as attached (http2.png)
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Please share your thoughts on this and if you have come across such a script, kindly share as a knowledge share.
Thanks in advance.
Bala.

Hello all,
I am trying to http trigger script which will show the real time stats of the CSQs. The script is based on "Day of week" and Time of day" checking the queue time and will update the HTML doc to show as real time data. The scripts for various CSQs has multiple boolean variable (parameter, set to false by default) like "open/night/emergency/meeting" which can be set to open or close the queue by the supervisor depending on the situation. For ex, if a variable is set to True in application page for any of the Queue, I am trying to send that "true" value to the http trigger script, so that these can be shown real time.
Steps tried:
1. Tried using ECC variable - setting a ECC variable to True in the main script and getting that value in the http trigger script to a local variable, if found True, the display as "CSQ1 = OPEN", else "CSQ1 = CLOSED" ; but the script gave an error as attached (http1.png)
2. Tried using Call sub flow - Like Holiday check, under the "Rest" branch of "Time of Day" - will check the queue and will get the value returned to the local variable - Failed and it shows an error as attached (http2.png)
As of now, I have completed the script with the logic of checking the logged in agents count in the CSQs and updating the Real time data. But it has some issues like, if an agent didnt logged out properly or if an agent is asked to login during OOH although the queue is closed, as per the logged in resource logic, the data is shown as OPEN.
Please share your thoughts on this and if you have come across such a script, kindly share as a knowledge share.
Thanks in advance.
Bala.

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event manager environment emailto "[email protected]"
event manager applet Duplicate_IP
description "Detect Duplicate IP and Send Trap"
event syslog pattern "%ARP-2-DUP_SRC_IP"
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action 3.0 event-default
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Not sure if this would work in NxOS but I think it would go something like this;
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Hello,
I’m looking for a template script that will guide me through the following:
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•2)      After clicking a submit key using an http trigger a phantom call will be made to the “web callback queue” - which holds your spot in queue.
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Hi Anthony/Geroges,
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regards,
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A JavaScript example:
#targetengine "session"
var myProgressPanel;
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addClassPath("D:/FTPHOME/MailJar/javac.mail.jar");
addClassPath("D:/FTPHOME/MailJar/mail.jar");
import java.util.*;
import javax.mail.*;
import javax.mail.internet.*;
import javax.activation.*;
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String to = "Email add of recipient";
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String from = "Email add of sender";
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String host = "IP address of the host ";
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catch(Exception e)
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Thanks,
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I'd like to get from somewhere Oracle tool for
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http://www.oracle.com/technology/products/database/sql_developer/index.html

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Adapter Engine: Integration Server
URL: smtp://11.11.11.111/
Check - Configure User Authentication
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Password: password
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please visit the blog
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HI! I am looking for a email discussion lists script that
works on a windows
platform. I have looked on Google but only found Mailman
which is good but
only works on UNIX/Linux. The other I found has to be
installed via a
setup.exe which is only good if you own and have direct
access to your own
server.
Does anyone out there know of a email discussion lists script
in ASP or PHP
or similar that uses an ms-access or ms-SQL database and
works on a windows
platform?
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trlyka wrote:
I can't, for the life of me, find an email address for order support. Or any other support for that matter.
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So once again I am trying to figure this out and failing miserably. The only thin I can think of at the moment is that I need to tell it to source from a specific vrf interface. I've tried looking through possible enviornment variables. Hoping I could set it that way but have yet to find one. I have read varios settings for source-interface and attempted them. But fail every time with:
vpn_failure.tcl: smtp_send_email: error connecting to mail server:
EEM Version:
sho event manager version
Embedded Event Manager Version 4.00
Component Versions:
eem: (rel4)1.0.4
eem-gold: (rel1)1.0.2
eem-call-home: (rel2)1.0.0
Below is the stock format for sending the email from the script. If someone could guide me in the correct way to set this up to source the interface that would be awesome.
# create mail form
action_syslog msg "Creating mail header for vpn_failure.tcl script..."
set body [format "Mailservername: %s" "$_email_server"]
set body [format "%s\nFrom: %s" "$body" "$_email_from"]
set body [format "%s\nTo: %s" "$body" "$_email_to"]
set _email_cc ""
set body [format "%s\nCc: %s" "$body" ""]
set body [format "%s\nSubject: %s\n" "$body" "VPN Failure Detected: Router $routername Crypto tunnel is DOWN. Peer $remote_peer"]
set body [format "%s\n%s" "$body" "Report Summary:"]
set body [format "%s\n%s" "$body" "   - syslog message"]
set body [format "%s\n%s" "$body" "   - summary of interface(s) in an up/down state"]
set body [format "%s\n%s" "$body" "   - show ip route $remote_peer"]
set body [format "%s\n%s" "$body" "   - show crypto isakmp sa"]
set body [format "%s\n%s" "$body" "   - show crypto session detail"]
set body [format "%s\n%s" "$body" "   - show crypto engine connection active"]
set body [format "%s\n%s" "$body" "   - show ip nhrp detail (DMVPN only)"]
set body [format "%s\n%s" "$body" "   - show log"]
set body [format "%s\n\n%s" "$body" "---------- syslog message ----------"]
set body [format "%s\n%s" "$body" "$syslog_msg"]
set body [format "%s\n\n%s" "$body" "---------- summary of interface(s) in an up/down state ----------"]
set body [format "%s\n\n%s" "$body" "$show_ip_interface_brief_up_down"]
set body [format "%s\n\n%s" "$body" "---------- show ip route $remote_peer ----------"]
set body [format "%s\n\n%s" "$body" "$show_ip_route"]
set body [format "%s\n\n%s" "$body" "---------- show crypto isakmp sa ----------"]
set body [format "%s\n\n%s" "$body" "$show_crypto_isakmp_sa"]
set body [format "%s\n\n%s" "$body" "---------- show crypto session detail ----------"]
set body [format "%s\n\n%s" "$body" "$show_crypto_session_detail"]
set body [format "%s\n\n%s" "$body" "---------- show crypto engine connection active ----------"]
set body [format "%s\n\n%s" "$body" "$show_crypto_engine_connection_active"]
set body [format "%s\n\n%s" "$body" "---------- show ip nhrp detail (DMVPN only) ----------"]
set body [format "%s\n\n%s" "$body" "$show_ip_nhrp_detail"]
set body [format "%s\n\n%s" "$body" "---------- show log ----------"]
set body [format "%s\n\n%s" "$body" "$show_log"]
if [catch {smtp_send_email $body} result] {
    action_syslog msg "smtp_send_email: $result"

I got this far, saw the MAXRUN error, bumped that out and then turned on debugging. I am still not connecting to the mail server. So I don't think I am reaching the mail server yet. I don't think it is using the sourceinterface. In debugging everyting in the script works except for the mail portion.
Jul 29 16:01:00.334: %HA_EM-6-LOG: vpn_failure.tcl: Creating mail header for vpn_failure.tcl script...
Jul 29 16:02:36.464: %HA_EM-6-LOG: vpn_failure.tcl: Process Forced Exit- MAXRUN timer expired.
Jul 29 16:02:36.464: %HA_EM-6-LOG: vpn_failure.tcl:     while executing
Jul 29 16:02:36.464: %HA_EM-6-LOG: vpn_failure.tcl: "action_syslog msg "smtp_send_email: $result""
Jul 29 16:02:36.464: %HA_EM-6-LOG: vpn_failure.tcl:     invoked from within
Jul 29 16:02:36.464: %HA_EM-6-LOG: vpn_failure.tcl: "$slave eval $Contents"
Jul 29 16:02:36.464: %HA_EM-6-LOG: vpn_failure.tcl:     (procedure "eval_script" line 7)
Jul 29 16:02:36.464: %HA_EM-6-LOG: vpn_failure.tcl:     invoked from within
Jul 29 16:02:36.464: %HA_EM-6-LOG: vpn_failure.tcl: "eval_script slave $scriptname"
Jul 29 16:02:36.464: %HA_EM-6-LOG: vpn_failure.tcl:     invoked from within
Jul 29 16:02:36.464: %HA_EM-6-LOG: vpn_failure.tcl: "if {$security_level == 1} {       #untrusted script
Jul 29 16:02:36.464: %HA_EM-6-LOG: vpn_failure.tcl:      interp create -safe slave
Jul 29 16:02:36.464: %HA_EM-6-LOG: vpn_failure.tcl:      interp share {} stdin slave
Jul 29 16:02:36.464: %HA_EM-6-LOG: vpn_failure.tcl:      interp share {} stdout slave
Jul 29 16:02:36.464: %HA_EM-6-LOG: vpn_failure.tcl: ..."
Jul 29 16:02:36.464: %HA_EM-6-LOG: vpn_failure.tcl:     (file "tmpsys:/lib/tcl/base.tcl" line 50)
Jul 29 16:02:36.465: %HA_EM-6-LOG: vpn_failure.tcl: Tcl policy execute failed:
Jul 29 16:02:36.465: %HA_EM-6-LOG: vpn_failure.tcl: Process Forced Exit- MAXRUN timer expired.
Debugging On:
Jul 29 16:28:51.471: [fh_smtp_debug_cmd]
Jul 29 16:28:51.472: %HA_EM-6-LOG: vpn_failure.tcl : DEBUG(smtp_lib) : smtp_connect : attempt 2
Jul 29 16:29:24.473: [fh_smtp_debug_cmd]
Jul 29 16:29:24.473: %HA_EM-6-LOG: vpn_failure.tcl : DEBUG(smtp_lib) : smtp_connect : attempt 3
Jul 29 16:29:57.475: [fh_smtp_debug_cmd]
Jul 29 16:29:57.475: %HA_EM-6-LOG: vpn_failure.tcl : DEBUG(smtp_lib) : smtp_connect : attempt 4
Jul 29 16:30:30.478: [fh_smtp_debug_cmd]
Jul 29 16:30:30.479: %HA_EM-6-LOG: vpn_failure.tcl : DEBUG(smtp_lib) : smtp_connect : attempt 5
Jul 29 16:31:00.482: %HA_EM-6-LOG: vpn_failure.tcl: smtp_send_email: error connecting to mail server:
cannot connect to all the candidate mail servers
Jul 29 16:31:00.483: %HA_EM-6-LOG: vpn_failure.tcl: vpn_failure.tcl script completed
event manager environment _email_server 10.79.1.126
event manager environment _email_from [email protected]
event manager environment _email_to [email protected]
interface Port-channel1.101
description MGMT-1
encapsulation dot1Q 101
vrf forwarding MGMT-1
ip address 10.79.1.252 255.255.255.0
ip nat inside
ip virtual-reassembly
redundancy rii 101
redundancy group 2 ip 10.79.1.254 exclusive decrement 10
end
#----------------------- send mail ----------------------
# create mail form
action_syslog msg "Creating mail header for vpn_failure.tcl script..."
set body [format "Mailservername: %s" "$_email_server"]
set body [format "%s\nFrom: %s" "$body" "$_email_from"]
set body [format "%s\nTo: %s" "$body" "$_email_to"]
set _email_cc ""
set body [format "%s\nCc: %s" "$body" "[email protected]"]
set body [format "%s\nSourceintf: %s" "$body" "port-channel1.101"]
set body [format "%s\nSubject: %s\n" "$body" "VPN Failure Detected: Router $routername Crypto tunnel is DOWN. Peer $remote_peer"]
set body [format "%s\n%s" "$body" "Report Summary:"]
set body [format "%s\n%s" "$body" "   - syslog message"]
set body [format "%s\n%s" "$body" "   - summary of interface(s) in an up/down state"]
set body [format "%s\n%s" "$body" "   - show ip route $remote_peer"]
set body [format "%s\n%s" "$body" "   - show crypto isakmp sa"]
set body [format "%s\n%s" "$body" "   - show crypto session detail"]
set body [format "%s\n%s" "$body" "   - show crypto engine connection active"]
set body [format "%s\n%s" "$body" "   - show ip nhrp detail (DMVPN only)"]
set body [format "%s\n%s" "$body" "   - show log"]
set body [format "%s\n\n%s" "$body" "---------- syslog message ----------"]
set body [format "%s\n%s" "$body" "$syslog_msg"]
set body [format "%s\n\n%s" "$body" "---------- summary of interface(s) in an up/down state ----------"]
set body [format "%s\n\n%s" "$body" "$show_ip_interface_brief_up_down"]
set body [format "%s\n\n%s" "$body" "---------- show ip route $remote_peer ----------"]
set body [format "%s\n\n%s" "$body" "$show_ip_route"]
set body [format "%s\n\n%s" "$body" "---------- show crypto isakmp sa ----------"]
set body [format "%s\n\n%s" "$body" "$show_crypto_isakmp_sa"]
set body [format "%s\n\n%s" "$body" "---------- show crypto session detail ----------"]
set body [format "%s\n\n%s" "$body" "$show_crypto_session_detail"]
set body [format "%s\n\n%s" "$body" "---------- show crypto engine connection active ----------"]
set body [format "%s\n\n%s" "$body" "$show_crypto_engine_connection_active"]
set body [format "%s\n\n%s" "$body" "---------- show ip nhrp detail (DMVPN only) ----------"]
set body [format "%s\n\n%s" "$body" "$show_ip_nhrp_detail"]
set body [format "%s\n\n%s" "$body" "---------- show log ----------"]
set body [format "%s\n\n%s" "$body" "$show_log"]
if [catch {smtp_send_email $body} result] {
    action_syslog msg "smtp_send_email: $result"
action_syslog msg "vpn_failure.tcl script completed"
#------------------ end of send mail --------------------

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