Email image cache

Hi guys,
I am having trouble with mail failing to refresh images that are sent via html emails. Essentially, I have a web based script that sends an email containing one image (and nothing else) to a mailing list. When I first sent the email to myself it worked fine, but on updating the image and sending again, Mail displays the old 'original' image and not the new one.
Is there a cache setting or something for this?
Thanks,
Isaac

Hi Isaac.
Apparently, Mail becomes confused if the name of the attachment is the same in different messages, but given the information you’ve provided it isn’t clear at all whether that’s the problem in your case:
Mail displaying attachment from previous email
Image attachments on multiple messages
Mail does keep a cache in ~/Library/Caches/Mail — not to be confused with the ~/Library/Mail folder where all your mail is locally stored. You may try quitting Mail and trashing the Mail cache (or just moving it out of there, e.g. to the Desktop), but I’m not positive that will make a difference.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. That is, ~/Library is the Library folder within the user’s home folder, i.e. /Users/username/Library.

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Subject
I have the QT-428 system. Recently, Apple Inc. did some updates to their iPhone (iOS 5) and Mac Mail programs. As a result, images sent from QT-428 camera's no longer display correctly in Mac Mail. Instead of 3 attachments, it displays a...
Discussion Thread
Response Via Email (Rod Carrigan)
11/21/2011 10:34 AM
The factory is aware of this issue.
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Response Via Email (Gordon Waughan)
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I am going to forward this Incident number 111118-000290 to our Engineering level for further explanation. They will need to review an will contact you within a business day. Incident number 111117-000501
I have the QT-428 system. Recently, Apple Inc. did some updates to their iPhone (iOS 5) and Mac Mail programs. As a result, images sent from QT-428 camera's no longer display correctly in Mac Mail. Instead of 3 attachments, it displays as 1 attachment with 3 individual images. However, the images are ALL exactly the same. There are no time lapsed images. If you view in other programs such as Gmail in a web browser, the images come across as 3 individual attachments. I have spent several hours on the phone with Apple Tech support and have elevated the issue to their engineers, however, they believe the problem MIGHT be an issue relating to the Meta Data in the emails. I wanted to make your organization aware of this as there is actually considerable discussions on Apple's web boards about the issue and only Q-See camera systems appear to be affected. Other users with different camera systems are not experiencing any problems. Thanks for your time.
Question Reference #111118-000290
Product Level 1:
CCTV Security Digital Video Recorders
Date Created:
11/18/2011 12:59 PM
Last Updated:
11/21/2011 10:34 AM
Status:
Work in Progress
Question Type:
Customer Response flag:
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Purchase Location:
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hi ,
in my application i have to cache the image to some extend..
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"sohilr" <[email protected]> wrote in
message
news:ghts86$ls8$[email protected]..
> hi ,
> in my application i have to cache the image to some
extend..
> and that i need to clear the image cache as my url dont
change.
> is there anyway programatically i can refresh the image
> thanks
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Html email - image won't load

You guys are wonderful - when I've worked and worked on a problem and get to the "pulling out my hair" stage, I remember how helpful the forum has been to me . . .
I have put Outlook 2007 on my computer now so I can easily test the quirks of email rendering in that email client.
I'm attempting to test using slices for the nav bar (hopefully a work around for "wonderful" Outlook 2007) but can't get past an image that won't load. I recently combined three images and some text into one image because Outlook was floating the images and spacing them wrong. The image that I'm referring to which now won't load is http://www.theshimogaproject.com/email/images/shimoga_pics_text.jpg
The original design displays correctly in browsers: http://www.theshimogaproject.com/email/riverrun-guests-email.html
Here's the code for the html email as it stands now:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<title>Pinebrook Vacation Rentals - The Shimoga Project</title>
</head>
<body style="background-color: #FFFFCC; border-color: #333300; text-decoration: none; font-size: 30px; font-family: Verdana, Geneva, sans-serif; color: #663300; margin-top: 0;">
<table width="98%" border="0" cellpadding="0" cellspacing="0" id="Container">
<tr>
       <td><table width="580" align="center" cellpadding="0" cellspacing="0" id="View In Browser">
         <tr>
            <td align="center" style="text-decoration: none; color: #663300; font-size: 11px;"><p>Having difficulty reading this email? <a href="http://www.theshimogaproject.com/email/riverrun-guests-email.html" target="_blank" style="text-decoration: none; color: #663300; font-size: 11px; font-weight: bold;">View it in your browser</a></p></td>
        </tr>
        </table>
   </tr>
   <tr>
     <td><table width="580" border="0" cellspacing="0" cellpadding="0" align="center">
<tr>
    <td rowspan="3" style="text-align: left; font-size: 10px; "><img src="http://www.theshimogaproject.com/email/images/pinebrook-nav_01.jpg" alt="Pinebrook Vacation Rentals" width="229" height="139" align="top" /></td>
    <td colspan="4" ><img src="http://www.theshimgoproject.com/email/images/navArea_top_02.gif" width="351" height="95" align="top" /></td>
    </tr>
<tr>
    <td><a href="http://www.pinebrookvacationrentals.com/index.html" target="_blank" style="text-decoration: none; color: #FFFFCC; font-size: 10px; "><img src="http://www.theshimogaproject.com/email/images/home.gif" width="57" height="14" alt="Home" /></a></td>
    <td><a href="http://www.pinebrookvacationrentals.com/rentals.html" target="_blank" style="text-decoration: none; color: #FFFFCC; font-size: 10px;"><img src="http://www.theshimogaproject.com/email/images/vacation_rentals.gif" width="120" height="14" alt="Vacation Rentals" /></a></td>
    <td><a href="http://www.pinebrookvacationrentals.com/aboutus.html" target="_blank"style="text-decoration: none; color: #FFFFCC; font-size: 10px;"><img src="http://www.theshimogaproject.com/email/images/about_us.gif" width="78" height="14" alt="About Us" /></a></td>
    <td><a href="http://www.pinebrookvacationrentals.com/contacttemp.html" target="_blank"style="text-decoration: none; color: #FFFFCC; font-size: 10px;"><img src="http://www.theshimogaproject.com/email/images/contact_us.gif" width="78" height="14" alt="Contact Us" /></a></td>
    </tr>
<tr>
    <td colspan="4" align="top"><img src="http://www.theshimogaproject.com/email/images/navArea_bottom_09.gif" width="351" height="30" /></td>
    </tr>
</table>
<tr>
   <td><table width="580" id="River Run" align="center" >
         <tr>
            <td width="580" style="text-align: left; font-size: 10px; "><img src="http://www.theshimogaproject.com/email/images/rr_pic_text.jpg" alt="Thank You for choosing River Run at Wild Basin" width="580" height="146" /></td>
        </tr>
         <tr valign="top">
           <td bgcolor="#663300" style="padding-left: 15px; padding-right: 15px; padding-bottom: 10px; padding-top: 10px; color: #FFC; font-size: 12px; text-align: center;"><strong>Did you know that your Colorado Vacation is helping a child in need?</strong><br />
             <br />
A portion of every rental fee at River Run has been donated toward building a school for a group of impoverished children in a small, rural village in India. With your help, we have raised over $40,000 of the $103,000 needed to build this school.</td>
         </tr>
       </table>
</tr>
<tr>
    <td><table width="580" align="center" id="Shimoga" style="margin-top: 1px; text-align: left; font-size: 10px; ">
<tr>
    <td><img src="http://www.theshimogaproject.com/email/images/shimoga_pics_text.jpg" alt="The Village Of Shimoga" align="top" /></td>
</tr>
     </table>
</tr>
<tr>
       <td><table width="580" align="center" cellpadding="0" cellspacing="0" bgcolor="#663300" style="margin-top: 1px;" id="Shimoga Project Link">
         <tr>
            <td align="center" style="padding-bottom: 5px; padding-top: 5px; text-decoration: none; color: #FFC; font-size: 13px;"><p>To learn more about this project: <a href="http://www.theshimogaproject.com" target="_blank" style="text-decoration: none; color: #FFC; font-size: 13px; font-weight: bold;">---> Click Here</a></p></td>
        </tr>
        </table>
   </tr>
       <tr>
          <td><table width="580" border="0" align="center" cellpadding="0" cellspacing="0" id="Footer">
            <tr>
              <td align="center" style="padding: 8px; color: #663300; font-size: 11px; text-decoration: none;">
                <p style="display:inline; padding-right: 15px;">The Shimoga Project</p>
                <p style="display:inline;"> PO Box 193 </p>
                <p style="display:inline; padding-right: 15px;"> Allenspark CO 80510 </p>
                <p style="display:inline;">Phone: (303) 747-2594</p>
                <br />
                <p style="display:inline; padding-right: 20px;">Email:<a href="mailto:[email protected]?Subject=River Run Guest" target="_blank" style="text-decoration: none; color: #663300; font-size: 11px; font-weight: bold;"> [email protected]</a></p>
                <p style="display:inline;"> Web Site: <a href="http://www.theshimogaproject.com" target="_blank" style="text-decoration: none; color: #663300; font-size: 11px; font-weight: bold;"> www.theshimogaproject.com</a></p>    </td>
        </tr>
        </table>
    </tr>
</table>
</body>
</html>

Thank you for the validator links. I used them and cleaned up the
code. However it is still hanging up at the shimoga_pics_text.jpg
image. Any other ideas. The size of the image is 43KB. Would that
have anything to do with it?
Here's the code as it is now:
Having difficulty reading this email? View it in your browser
Did you know that your Colorado Vacation is helping a child in need?
A portion of every rental fee at River Run has been donated toward building a school for a group of impoverished children in a small, rural village in India. With your help, we have raised over $40,000 of the $103,000 needed to build this school.
To learn more about this project: ---> Click Here
The Shimoga Project
PO Box 193
Allenspark CO 80510
Phone: (303) 747-2594
Email: [email protected]
Web Site: www.theshimogaproject.com
Thanks for your help,
Sandy

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Sara

Bump.
Has anyone managed to implement this successfully? Is there anything I can check? Or is this a bug with the EPG?
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Thanks
Sara

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