Email receiver qpac-SAX Parsing Error

Hi,
Iam working on a project which needs to receive email from an
external person and the workflow will continue from that point.
>>I have put a email receiver qpac to accomplish the
above task. I use the sender's(from) email address as a
filter for incoming mails and the starting 4 letters of the form
name to fetch the XDP attachment. The process works just fine
when tested by sending a mail from Outlook express. But, in
the case of Lotus Notes, the click of email submit button in
the form opens up a new mail with the XDP Data file as
attachment and names it weirdly with some numbers unlike
outlook express client where in the attachment gets named as
the form name "_data.xdp".
Thus, my email receiver does not pick
this email and the process gets stalled giving some SAX
parser error. Is there any way to customise form/ lotus notes
clients to make it work?
Regards,
Raghava Kumar VSS

Hi Raghava
Just drop the 4 starting letters, and look for the first attachment.
There should only ever be 1 attachment, so you shouldn't have a problem.
Howard
http://www.avoka.com

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Best regards,
Edited by: Nicola Occhipinti on May 22, 2008 7:40 PM

Hi Nicola,
This error occurs when the receiver side structure is incorrect.
Your structure seems to be correct.
Please use lower case for action, access and table.
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Check if the table has permissions to write.
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Confusion in Email Receiver QPAC Configuration.

Hi,
I am facing problems with email receiver QPAC. We are using exchange server for Email reception(POP3/Imap).Now the problems are
1.I have given the user name in the same format as specified in one of the forum discussions i.e.
(nt-domain\domain-username\email-username).
It shows the below error When configured for IMAP:
javax.mail.MessagingException: A2 NO There is no replica for that mailbox on this server.;
nested exception is:
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at com.sun.mail.imap.IMAPFolder.exists(IMAPFolder.java:392)
at com.sun.mail.imap.IMAPFolder.checkExists(IMAPFolder.java:261)
at com.sun.mail.imap.IMAPFolder.open(IMAPFolder.java:782)
2.when i configured for pop3 the error is
javax.mail.AuthenticationFailedException: The requested mailbox is not available on this server.
at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:104)
at javax.mail.Service.connect(Service.java:233)
at javax.mail.Service.connect(Service.java:134)
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Please help me on this as we have our accounts existing on the exchange server for pop3.

Hi Raghavan
To me it looks like in your first example, you are correctly connecting to the server, but the server is configured to use referrals.
Please see this Microsoft article:
http://support.microsoft.com/kb/217388
For POP3, I believe that you don't need the domain name - just the users login (or full email address), plus password.
Good luck...
Howard
http://www.avoka.com

Email Receiver QPAC - On timeout property

Hello,
Can anyone give a better explanation of what options for "On timeout" under the Retry tab of the Email Receiver QPAC. The documentation doesn't really explain what these happens. The options are Stall and Continue with Error.
I assume the stall does just stall the entire Workflow, but what about Continue with Error option. Does this attempt to continue to the next step in the work flow without receiving the email or does if an error occurs, does the workflow just stay at the Email Receiver?
The problem I am having is Connection timeouts. So, when I set On timeout to stall, of course my workflow would stall. When set On timeout to the Continue with Error option, the workflow did appear to stay at the Email Receiver QPAC, but it seemed to stop polling for emails.
I am trying to review the JBoss server.log file now to try and figure out what is going on (I set up the DEBUG per Howard's post on my other post), but it just looks like the Email Receiver stops polling for messages and I don't see any error upon a quick glance.
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Hi Jennifer
"Stall" means that the QPAC will throw an exception, which will cause the workflow to stall. It will then show up on the "Stalled Actions" in the adminui. The only option you have is to retry the action, which will cause it to "start again from the beginning".
"Continue with Error" is perhaps a little poorly named. It really should just say "Continue". This means that if the timeout period is reached, the QPAC will just complete, which means that the workflow will continue on to the next action. (If there are multiple routes coming out of the QPAC, the first one that evaluates to true will be followed, as normal.)
The "Continue With Error" option is useful if you want the Workflow designer to be able to handle the error, rather than causing the workflow to stall. For example, if you were waiting for a customer to send a response to your outbound email, you might design the workflow to do something like the following:
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- If the two days elapse without receiving the response, send another email, then wait for another 2 days for a response email.
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In short, Continue with error allows you to set a "soft" error - it's not an error that a System administrator needs to correct, it's just something that needs to be accomodated for in the workflow. A stall, on the other hand, is a "hard" error, that can only be rectified by a system administrator fixing the underlying problem and retrying.
I hope this explanation helps.
Howard
http://www.avoka.com
PS Technically, the "Continue with error" option does actually return an error code to the workflow engine, indicating exactly what the error is. However, the workflow engine does not expose this error code to the workflow design. This would be a useful feature which we hope may arrive in the next version.

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Hi..
I have a requirement where i need to open my xdp form in a portal whichwill hav ethe hyperlink to the form and on clicking it, the form should open in the same web page. After this if i submit the form, the workflow should start after receiving this form as an email.
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What might be the Reason?
Please help.
Raghava Kumar VSS

Hi Howard,
Thanks for the reply,
I have seen in previous forums in which you haev given an alternate solution for including a cyclic process and initiating a workflow using a chain QPAC. Though it wokrs, it has its own limitations as far as the web service is concerned.
What i am actually in need is that the form submitted by the user should initiate a workflow (with or without an email receiver qpac as the set start action). Is it possible?
Regards,
Raghava Kumar VSS

Email Receiver QPAC - stops receiving emails after a while

Hello,
I have a workflow with the first step being an Email Receiver QPAC. Next I extract out some information to set to variables and then use the Chain QPAC to go to my next workflow and loop back to the Email Receiver (thanks Howard!). It works great immediately after invoking the workflow and I even left it running for one hour and tested it again and it works and received my email properly. So, I left everything running overnight, but now none of my emails are being received. I looked in the process manager and everything in running just fine, so the nothing stalled.
I've been waiting for over 15 minutes now for my Email Receiver to go off and nothing.
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Hi Jennifer
Try turning debugging on.
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http://www.avoka.com

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Hello,
I want a workflow that listens email to initiate a chain process. However, I couldnt get any email with the Email Receiver Qpac. I just tested it from the test tab. It gives the mesage :
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Actually I have already imported the jar files which was mentioned in another topic. I imported these files : activation.jar, dsn.jar, pop3.jar, mail.jar, mailapi.jar, imap.jar, smtp.jar. Before that, I was taking another message which was a problem about connecting. After I imported the jar files, the message changed to that one which says no message found.

Email receiver QPAC does not retrieve attachments other than .jar

Hi,
I'm currently experimenting with the email receiver QPAC. Unfortunately, I didn't succeed in convincing the QPAC to retrieve attachments. The QPAC's testing-tab indicates "Attachment Count:0" for .xml, .pdf, .xdp and even for image type files. Weirdly, .jar-attachments are retrieved indeed!
Also the QPAC seems to mix emails using the subject of one mail and the body of another, if there are multiple emails on the server. Furthermore, the field "received date" always reads "null".
Has anyone had the same problem using the email receiver QPAC?
I'm quite frustrated after a week of testing. :-(
Sincerely,
Steve

Apparently, I quite misunderstood the way the email receiver QPAC interacts with Workflow server. :-) Sorry for having bothered you with silly questions. Now, I got the workflow working!
Still I get the 'cannot coerce object' exception. The example workflow stalls executing the task 'Str -> Form'.
> com.adobe.workflow.datatype.InvalidCoercionException: Cannot coerce object: com.adobe.workflow.dom.VariableAttr@7935a1 of type:
>
com.adobe.workflow.dom.VariableAttr to type: com.adobe.workflow.datatype.form.FormDataTypeInstance
>
at com.adobe.workflow.datatype.form.FormDataHandler.coerceFrom(FormDataHandler.java:220)
>
at com.adobe.workflow.datatype.AbstractComplexDataTypeHandler.getNode(AbstractComplexDataTyp eHandler.java:42)
>
at com.adobe.workflow.dom.VariableElement.setBoundValue(VariableElement.java:72)
>
at com.adobe.workflow.pat.service.PATExecutionContextImpl.setProcessDataValue(PATExecutionCo ntextImpl.java:398)
>
at com.adobe.workflow.pat.service.PATExecutionContextImpl.setProcessDataWithExpression(PATEx ecutionContextImpl.java:310)
>
at com.adobe.workflow.qpac.set_value.SetValueService.execute(SetValueService.java:72)
>
at com.adobe.workflow.engine.PEUtil.executeAction(PEUtil.java:184)
>
at com.adobe.workflow.engine.ProcessEngineBMTBean.continueBranchAtAction(ProcessEngineBMTBea n.java:2320)
>
at com.adobe.workflow.engine.ProcessEngineBMTBean.asyncContinueBranchCommand(ProcessEngineBM TBean.java:1903)
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at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
>
Howard, in the forum thread
Question about Email Receiver QPAC you told Rob to provide a patch. Does this patch solves the 'cannot coerce object' problem?

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> I'm having some issues with a just installed ZCM 11.3a server. I'm
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Email receiver qpac-SAX Parsing Error

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