Email sent successfully in foreground,but fails in background

Dear All,
On Tcode FBL5N, i have an option to send the account statement to specific customers.
the issue i am facing is happening only to ONE customer ABC
when the program is scheduled to run as a batch, tONLY his customer ABC alone does not recieve the SOA(stmnt of Account)
But when the prgram is run in foreground, the email is successfully sent.
This happens only to this particular customer.
Kindly thorw some light on this.
Regards,
SuryaD.

Hi ,
You can try with debugging your job.
Please follow the below processu2026.to debug the back ground job.
1. Use SM37 to get list of jobs , type 'JDBG' in the command line ( no '/' ), put the cursor on the job and press ENTER
2. You are in debug mode now. Step through SAP program (press F7 couple of times) until you get to code you need.
Regards,
Lokesh

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Hi all , I have installed the Oracle Grid Infrastructure with ASM on windows 2008 x64, Everything is done without any error, but ocrcheck failed on nodde2. detail is below:
checking commnds on node 1:
*>crsctl check crs*
CRS-4638: Oracle High Availability Services is online
CRS-4537: Cluster Ready Services is online
CRS-4529: Cluster Synchronization Services is online
CRS-4533: Event Manager is online
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ASM on rac1,rac2 is running
ASM enable
*>crs_stat -t*
Name Type Target State Host
ora.DATA.dg ora....up.type ONLINE ONLINE rac1
ora....ER.lsnr ora....er.type ONLINE ONLINE rac1
ora....N1.lsnr ora....er.type ONLINE ONLINE rac2
ora.asm ora.asm.type ONLINE ONLINE rac1
ora.eons ora.eons.type ONLINE ONLINE rac1
ora.gsd ora.gsd.type OFFLINE OFFLINE
ora....network ora....rk.type ONLINE ONLINE rac1
ora.oc4j ora.oc4j.type OFFLINE OFFLINE
ora.ons ora.ons.type ONLINE ONLINE rac1
ora....SM1.asm application ONLINE ONLINE rac1
ora....C1.lsnr application ONLINE ONLINE rac1
ora.rac1.gsd application OFFLINE OFFLINE
ora.rac1.ons application ONLINE ONLINE rac1
ora.rac1.vip ora....t1.type ONLINE ONLINE rac1
ora....SM2.asm application ONLINE ONLINE rac2
ora....C2.lsnr application ONLINE ONLINE rac2
ora.rac2.gsd application OFFLINE OFFLINE
ora.rac2.ons application ONLINE ONLINE rac2
ora.rac2.vip ora....t1.type ONLINE ONLINE rac2
ora.scan1.vip ora....ip.type ONLINE ONLINE rac2
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Status of Oracle Cluster Registry is as follows :
Version : 3
Total space (kbytes) : 262120
Used space (kbytes) : 2364
Available space (kbytes) : 259756
ID : 257699632
Device/File Name : +DATA
Device/File integrity check succeeded
Device/File not configured
Device/File not configured
Device/File not configured
Device/File not configured
Cluster registry integrity check succeeded
Logical corruption check succeeded
checking commnds on node 2:
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CRS-4638: Oracle High Availability Services is online
CRS-4537: Cluster Ready Services is online
CRS-4529: Cluster Synchronization Services is online
CRS-4533: Event Manager is online
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ASM on rac1,rac2 is running
ASM enable
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Name Type Target State Host
ora.DATA.dg ora....up.type ONLINE ONLINE rac1
ora....ER.lsnr ora....er.type ONLINE ONLINE rac1
ora....N1.lsnr ora....er.type ONLINE ONLINE rac2
ora.asm ora.asm.type ONLINE ONLINE rac1
ora.eons ora.eons.type ONLINE ONLINE rac1
ora.gsd ora.gsd.type OFFLINE OFFLINE
ora....network ora....rk.type ONLINE ONLINE rac1
ora.oc4j ora.oc4j.type OFFLINE OFFLINE
ora.ons ora.ons.type ONLINE ONLINE rac1
ora....SM1.asm application ONLINE ONLINE rac1
ora....C1.lsnr application ONLINE ONLINE rac1
ora.rac1.gsd application OFFLINE OFFLINE
ora.rac1.ons application ONLINE ONLINE rac1
ora.rac1.vip ora....t1.type ONLINE ONLINE rac1
ora....SM2.asm application ONLINE ONLINE rac2
ora....C2.lsnr application ONLINE ONLINE rac2
ora.rac2.gsd application OFFLINE OFFLINE
ora.rac2.ons application ONLINE ONLINE rac2
ora.rac2.vip ora....t1.type ONLINE ONLINE rac2
ora.scan1.vip ora....ip.type ONLINE ONLINE rac2
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PROT-602: Failed to retrieve data from the cluster registry
PROC-26: Error while accessing the physical storage ASM error [SLOS: cat=8, opn=
kgfolclcpi1, dep=204, loc=kgfokge
AMDU-00204: Disk N0002 is in currently mounted diskgroup DATA
AMDU-00201: Disk N0002: '\\.\ORCLDISKDATA1'
] [8]
also, asmca can run on node1 but can not work on node 2.
Can anyone help me to resolve this issue?
Regards.
Edited by: user8306020 on 2010-7-4 下午11:10

Thank you for your replay.. I tried to run "cluvfy comp ocr -n all -verbose" on both node, and get the response like below:
Node1:
*>cluvfy comp ocr -n all -verbose*
Verifying OCR integrity
Checking OCR integrity...
Checking the absence of a non-clustered configuration...
All nodes free of non-clustered, local-only configurations
ASM Running check passed. ASM is running on all cluster nodes
Disk group for ocr location "+DATA" available on all the nodes
Checking size of the OCR location "+DATA" ...
rac2:Size check for OCR location "+DATA" successful...
rac1:Size check for OCR location "+DATA" successful...
WARNING:
This check does not verify the integrity of the OCR contents. Execute 'ocrcheck'
as a privileged user to verify the contents of OCR.
OCR integrity check passed
Verification of OCR integrity was successful.
=========================================================================
Node2:
*>cluvfy comp ocr -n all -verbose*
Verifying OCR integrity
Checking OCR integrity...
Checking the absence of a non-clustered configuration...
All nodes free of non-clustered, local-only configurations
ASM Running check passed. ASM is running on all cluster nodes
Disk group for ocr location "+DATA" available on all the nodes
Checking size of the OCR location "+DATA" ...
rac2:Size check for OCR location "+DATA" successful...
rac1:Size check for OCR location "+DATA" successful...
WARNING:
This check does not verify the integrity of the OCR contents. Execute 'ocrcheck'
as a privileged user to verify the contents of OCR.
OCR integrity check passed
Verification of OCR integrity was successful.
But ocrcheck failed on node2 again. the log file in \app\11.2.0\grid\log\rac2\client\orccheck_4844.log:
Oracle Database 11g Clusterware Release 11.2.0.1.0 - Production Copyright 1996, 2009 Oracle. All rights reserved.
2010-07-05 15:52:44.985: [OCRCHECK][4728]ocrcheck starts...
2010-07-05 15:52:45.141: [    GPnP][4728]clsgpnp_Init: [at clsgpnp0.c:406] gpnp tracelevel 1, component tracelevel 0
2010-07-05 15:52:45.141: [    GPnP][4728]clsgpnp_Init: [at clsgpnp0.c:536] 'E:\app\11.2.0\grid' in effect as GPnP home base.
2010-07-05 15:52:45.157: [    GPnP][4728]clsgpnpkwf_initwfloc: [at clsgpnpkwf.c:398] Using FS Wallet Location : E:\app\11.2.0\grid\gpnp\rac2\wallets\peer\
[   CLWAL][4728]clsw_Initialize: OLR initlevel [70000]
2010-07-05 15:52:45.173: [    GPnP][4728]clsgpnp_getCK: [at clsgpnp0.c:1952] <Get gpnp security keys (wallet) for id:1,typ;7. (2 providers - fatal if all fail)
2010-07-05 15:52:45.188: [    GPnP][4728]clsgpnp_getCK: [at clsgpnp0.c:1967] Result: (0) CLSGPNP_OK. Get gpnp wallet - provider 1 of 2 (LSKP-FSW(1))
2010-07-05 15:52:45.188: [    GPnP][4728]clsgpnp_getCK: [at clsgpnp0.c:1984] Got gpnp security keys (wallet).>
2010-07-05 15:52:45.188: [    GPnP][4728]clsgpnp_getCK: [at clsgpnp0.c:1952] <Get gpnp security keys (wallet) for id:1,typ;4. (2 providers - fatal if all fail)
2010-07-05 15:52:45.188: [    GPnP][4728]clsgpnp_getCK: [at clsgpnp0.c:1967] Result: (0) CLSGPNP_OK. Get gpnp wallet - provider 1 of 2 (LSKP-FSW(1))
2010-07-05 15:52:45.188: [    GPnP][4728]clsgpnp_getCK: [at clsgpnp0.c:1984] Got gpnp security keys (wallet).>
2010-07-05 15:52:45.188: [    GPnP][4728]clsgpnp_Init: [at clsgpnp0.c:839] GPnP client pid=4844, tl=1, f=3
2010-07-05 15:53:04.221: [ OCRASM][4728]proprasmo: Failed to open file in dirty mode
2010-07-05 15:53:04.221: [ OCRASM][4728]proprasmo: Error in open/create file in dg [DATA]
[ OCRASM][4728]SLOS : SLOS: cat=8, opn=kgfolclcpi1, dep=204, loc=kgfokge
AMDU-00204: Disk N0002 is in currently mounted diskgroup DATA
AMDU-00201: Disk N0002: '\\.\ORCLDISKDATA1'
2010-07-05 15:53:04.314: [ OCRASM][4728]proprasmo: kgfoCheckMount returned [7]
2010-07-05 15:53:04.314: [ OCRASM][4728]proprasmo: The ASM instance is down
2010-07-05 15:53:04.361: [ OCRRAW][4728]proprioo: Failed to open [+DATA]. Returned proprasmo() with [26]. Marking location as UNAVAILABLE.
2010-07-05 15:53:04.361: [ OCRRAW][4728]proprioo: No OCR/OLR devices are usable
2010-07-05 15:53:04.361: [ OCRASM][4728]proprasmcl: asmhandle is NULL
2010-07-05 15:53:04.361: [ OCRRAW][4728]proprinit: Could not open raw device
2010-07-05 15:53:04.361: [ OCRASM][4728]proprasmcl: asmhandle is NULL
2010-07-05 15:53:04.361: [ default][4728]a_init:7!: Backend init unsuccessful : [26]
2010-07-05 15:53:04.361: [OCRCHECK][4728]Failed to access OCR repository: [PROC-26: Error while accessing the physical storage ASM error [SLOS: cat=8, opn=kgfolclcpi1, dep=204, loc=kgfokge
AMDU-00204: Disk N0002 is in currently mounted diskgroup DATA
AMDU-00201: Disk N0002: '\\.\ORCLDISKDATA1'
] [8]]
2010-07-05 15:53:04.361: [OCRCHECK][4728]Failed to initialize ocrchek2
2010-07-05 15:53:04.361: [OCRCHECK][4728]Exiting [status=failed]...

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<td class="xl63" style="border-top:none;border-left:none">60.000 usd</td>
<td class="xl63" style="border-top:none;border-left:none">40.000 usd</td>
<td class="xl63" style="border-top-style: none; border-top-width: initial; border-top-color: initial; border-left-style: none; border-left-width: initial; border-left-color: initial; width: 145px; " width="145">20.000 usd</td>
</tr>

</tbody></table><br></div><div><br></div><div>So in summary what I would say is I think I have shown value and I want to also </div><div><div style="color: rgb(0, 0, 0); font-size: 14px; font-family: Calibri, sans-serif; "><br></div><div style="font-family: Calibri, sans-serif; font-size: 14px; color: rgb(0, 0, 0); "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; "><span class="Apple-style-span" style="line-height: 17px; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; "><div style="line-height: 17px; "><div class="Section1" style="page: Section1; "><div style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: 12px;"><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><font class="Apple-style-span" face="Helvetica Neue"> Julio Messa</font></div></span></div></div></div></div></div></span></div></span></d iv></div><div><span class="Apple-style-span" style="color: rgb(89, 174, 249); line-height: 17px; font-size: 19px; font-family: Calibri, sans-serif; "> </span><span class="Apple-style-span" style="color: rgb(0, 0, 0); line-height: 17px; font-size: 22px; font-family: Calibri, sans-serif; "><font class="Apple-style-span" color="#4990cf">T H E C O N T A C T</font></span><font class="Apple-style-span" size="2" style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 14px; "><font class="Apple-style-span" color="#59aef9" face="Calibri,sans-serif"><span class="Apple-style-span" style="line-height: 17px;"><br></span></font></font><span class="Apple-style-span" style="font-family: Calibri, sans-serif; font-size: 14px; color: rgb(0, 0, 0); line-height: 17px; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><span class="Apple-style-span" style="border-collapse: separate; font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; "><span class="Apple-style-span" style="line-height: 17px; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; "><font class="Apple-style-span"><div style="line-height: 17px; "><div class="Section1" style="page: Section1; "><div style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><span class="Apple-style-span" style="border-collapse: separate; font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><span class="Apple-style-span" style="border-collapse: separate; font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span class="Apple-style-span" style="line-height: 17px; "><span class="Apple-style-span" style="border-collapse: separate; font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; "><o:p><font class="Apple-style-span"><span class="Apple-style-span" style="border-collapse: separate; font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span class="Apple-style-span" style="border-collapse: separate; font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="line-height: 17px; "><div class="Section1" style="page: Section1; "><div style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><span class="Apple-style-span" style="border-collapse: separate; font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div class="Section1" style="page: Section1; "><div style="color: rgb(0, 0, 0); margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><font class="Apple-style-span" face="Helvetica Neue"><span class="Apple-style-span" style="font-size: 7px; font-family: Calibri, sans-serif; "> </span><font class="Apple-style-span" size="1">The Know how meets THE KNOW WHO</font></font></div><div style="color: rgb(0, 0, 0); margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><font class="Apple-style-span" face="Helvetica Neue" size="1">Experience the power of THE RIGHT MEETING</font></div></div></span></div></div></div></span></span></font></o:p>< /div></span></span></span></div></span></div></div></div></font></div></div></sp an></div></span></div></span><span class="Apple-style-span" style="font-family: Calibri, sans-serif; line-height: 17px; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><span class="Apple-style-span" style="border-collapse: separate; font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; "><span class="Apple-style-span" style="line-height: 17px; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; "><font class="Apple-style-span"><div style="line-height: 17px; "><div class="Section1" style="page: Section1; "><div style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><span class="Apple-style-span" style="border-collapse: separate; font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><span class="Apple-style-span" style="border-collapse: separate; font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span class="Apple-style-span" style="line-height: 17px; "><span class="Apple-style-span" style="border-collapse: separate; font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; "><o:p><font class="Apple-style-span"><span class="Apple-style-span" style="border-collapse: separate; font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span class="Apple-style-span" style="border-collapse: separate; font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="line-height: 17px; "><div class="Section1" style="page: Section1; "><div style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><span class="Apple-style-span" style="border-collapse: separate; font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div class="Section1" style="page: Section1; "><div style="font-size: 14px; color: rgb(0, 0, 0); margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><span style="color: black; "><font class="Apple-style-span" face="Helvetica Neue" size="2"> Maputo, Mozambique</font></span></div><div style="font-size: 14px; font-family: Calibri, sans-serif; font-style: normal; color: rgb(0, 0, 0); font-weight: normal; margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><span style="color: black; "><font class="Apple-style-span" size="2"> +258 84 82 55 111<o:p></o:p></font></span></div><div style="font-size: 14px; font-family: Calibri, sans-serif; font-style: normal; color: rgb(0, 0, 0); font-weight: normal; margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><span style="color: black; "><font class="Apple-style-span" size="2"> +27 (0)76 797 3896<o:p></o:p></font></span></div><div style="font-size: 14px; font-family: Calibri, sans-serif; font-style: normal; font-weight: normal; margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; "><font class="Apple-style-span" size="2"> <font class="Apple-style-span" color="#336897"> <font class="Apple-style-span"><font class="Apple-style-span">[email protected]</font> </font></font></font></div></div></span></div></div></div></span></span> </font></o:p></div></span></span></span></div></span></div></div></div></font></ div></div></span></div></span></div></span><span class="Apple-style-span" style="font-size: 14px; font-family: Calibri, sans-serif; line-height: 17px; "><b><span class="Apple-style-span" style="font-weight: normal; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><span class="Apple-style-span" style="border-collapse: separate; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span class="Apple-style-span" style="line-height: 17px; "><span class="Apple-style-span" style="border-collapse: separate; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; "><span class="Apple-style-span" style="line-height: 17px; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; "><font class="Apple-style-span"><div style="line-height: 17px; "><div class="Section1" style="page: Section1; "><div style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><b><span class="Apple-style-span" style="border-collapse: separate; font-style: normal; font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><span class="Apple-style-span" style="border-collapse: separate; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span class="Apple-style-span" style="line-height: 17px; "><span class="Apple-style-span" style="border-collapse: separate; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; "><o:p><font class="Apple-style-span" size="2" color="#336897"><span class="Apple-style-span" style="border-collapse: separate; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span class="Apple-style-span" style="border-collapse: separate; font-style: normal; font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="line-height: 17px; "><div class="Section1" style="page: Section1; "><div style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><span class="Apple-style-span" style="border-collapse: separate; font-style: normal; font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div class="Section1" style="page: Section1; "><div style="font-weight: normal; margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; ">   <font class="Apple-style-span"> [email protected]</font></div></div></span></div></div></div></span></span></font></o:p></div></s pan></span></span></div></span></b></div></div></div></font></div></div></span>< /div></span></span></span></div></span></b></span><span class="Apple-style-span" style="font-size: 14px; color: rgb(0, 0, 0); line-height: 17px; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><span class="Apple-style-span" style="border-collapse: separate; font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span class="Apple-style-span" style="line-height: 17px; "><span class="Apple-style-span" style="border-collapse: separate; font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; "><span class="Apple-style-span" style="line-height: 17px; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; "><font class="Apple-style-span"><div style="line-height: 17px; "><div class="Section1" style="page: Section1; "><div style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><span class="Apple-style-span" style="border-collapse: separate; font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; "><span class="Apple-style-span" style="border-collapse: separate; font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span class="Apple-style-span" style="line-height: 17px; "><span class="Apple-style-span" style="border-collapse: separate; font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; "><p style="font-family: Calibri, sans-serif; font-weight: normal; font-style: normal; font-size: 14px; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; "><font class="Apple-style-span" color="#7d7d7d" face="Verdana"><span class="Apple-style-span" style="font-size: 12px;"><br></span></font></p><span style="color: rgb(0, 0, 0); "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; display: inline !important; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span class="Apple-style-span" style="line-height: 17px; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; display: inline !important; "><span class="Apple-style-span" style="line-height: 17px; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; display: inline !important; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span class="Apple-style-span" style="line-height: 17px; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm; margin-bottom: 0.0001pt; display: inline !important; "><o:p><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="line-height: 17px; display: inline !important; "><div class="Section1" style="page: Section1; display: inline !important; "><div style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; line-height: 12.75pt; display: inline !important; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div class="Section1" style="page: Section1; display: inline !important; "><div style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; 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text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span class="Apple-style-span" style="line-height: 17px; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="margin-right: 0cm; margin-left: 0cm; margin-top: 0cm

SMTP email test success, but emails not occurring

Hi ,
the SMTP server is configured to accept only login authenticated mails, but when i
selected No Authentication, the test connection will be successful.but no emails sent.
please help me . checked SMTP note working, no SM21 logs found.Email job running.
kiss

Hi,
you can validate below note
Note 1145354 - Configuring the Mail Services, troubleshooting info
regards
nag

I have tried many times to reset my apple pw, it says email sent but I am not receiving it. Any ideas where to go from here?

I have tried many times to reset my apple pw, it says email sent but I don't receive it.
Where do I go from here.

Hey Sharon,
ive been trying to reset one of our employees' acccounts since last thursday,
after several failed attempts. My case was escalated.
I've since been told (today) directly by itunes/account/apple id - support, that they can't reset our password,
due to a system update.

TS3276 An email sent from my iMac has a button linked to a clip hosted on Vimeo. When received, the link functions on iMac and iPad, but opens a window of app icons on iPhone and iPod touch. Any ideas what's wrong?

An email sent from my iMac has a button linked to a clip hosted on Vimeo. When received, the link functions on iMac and iPad, but opens a window of app icons on iPhone and iPod touch. Any ideas what's wrong?

For anyone else reading this thread, it is worth knowing that sometimes an email is, or can be, corrupted thereby jamming the works. The solution above is good, but I just wanted to suggest another one.
If the problem arises, go to an online mail access service, such as Mail2Web.com and login to you mail account there and delete the offending message.
Problem solved.
And George, as this is all entirely voluntary, whinging about no takers may not endear people to you. Besides which, a few minutes of searching on Google would have found you a number of solutions.

Email sent successfully in foreground,but fails in background

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