Empty sqaures[] in exported pdf stream - crystal api

Hello,
Web application using - CR4E version 2.0.16
Reports design using Crystal Reports 2013
I am exporting crystal report into pdf file format using crystal java api that gets shipped with Crystal reports for eclipse. The exported pdf stream returned by the api is saved in db as blob so that it can be viewed/sent to printer later. If I view the pdf blob saved in db using acrobat reader I can see the pdf is correct.
But when I stream blob data directly to printer using java print service for print jobs and PDFRenderer.jar for PDF print pages, the output is empty sqaure blocks []. All the formatting is intact. I can also see number of rows.
This seems to be the problem for exported pdf's from crystal api's or even if you manually export the pdf from crystal report and save the pdf file from file system in the db.
Other PDF files work fine but not the ones exported from Crystal report.
The font properties of the rpt exported pdf shows the encoding as 'Built-in' while the other pdf files has ANSI or other such encodings. That is the only difference I find between pdfs exported from Crystal and other pdf files.
Can you please tell me how to resolve this?
Best Regards,
Bharat

Hi Manas,
I am also working on Exporting Crystal report to PDF in java but facing some problem in accessing the database.
The .rpt files are published in Crystal Report Server with DB info like server, database, user, password.
When i am calling from java (Similar to your code), its giving error like JNDI name not found. But i am not using any JNDI binding.
Do i need to configure database details in any configuration files such as CRConfig.xml etc. If yes, can you pass me some sample code.
Your help highly appreciated.
Thanks
VK

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8 0 obj
<</Filter [ /FlateDecode ] /Length 120>>
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/DeviceRGB cs
/DeviceRGB CS
q
1 0 0 1 0 841.7 cm
13 -13 569.2 -815.7 re W n
BT
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ET
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"Invalid export DLL or export format" with Crystal Reports 2008
Posted: Sep 27, 2008 12:36 AM       E-mail this message      Reply
I've included this sticky because we are seeing many posts in this forum regarding the error Invalid export DLL or export format when exporting to Excel and RTF in .NET applications using the Crystal Reports 2008 .NET SDK.
Issue
Exporting a Crystal Report to Excel or RTF format
.NET application using the Crystal Reports 2008 runtime (version 12.0)
error Invalid export DLL or export format
We've been doing some testing in-house and haven't reproduced this behavior. In order to figure this issue out we will need your help. If you are getting this error please reply to this post with the following information:
Server Operating System
Version of the .NET Framework
How did you deploy?
If you deployed with CRRuntime_12_0_mlb.msi - what was the date of the file and its size?
What is the file version of crpe32.dll on your server? You'll find this in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 directory
How many libpng10.dll files are on your system? List all instances.
Any additional comments
What We Know
The error invalid export DLL or export format may occur when exporting to Excel and RTF formats in .NET applications utilizing the Crystal Reports 2008 runtime (v 12.0)
Other export formats like Adobe PDF, Crystal Reports, CSV all export with no error
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Hi,
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So only one instance of libpng10.dll and found in C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86
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Crxf_xls.dll       3/1/2008 version 12.0.0.683
Crxf_rtf.dll         3/1/2008 version 12.0.0.683
crdb_oracle.dll 3/1/2008 version 12.0.0.683
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I have attached a screenshot of the error I am now receiving....

PDF Export: PDF output reported as being non-conforming to Adobe's specs.

One of our customers is reporting errors with the PDF files generated using the ReportDocument.Export() method. They are using GhostScript to parse the PDF file (here is the error that they are reporting):
cscsoveraprod(amssw)/usr/amssw/prod/ctl/bin> 19391790_CARTER_ICUA_Nursing_Flowsheet_201004241845228256298. <
cscsoveraprod(amssw)/usr/amssw/prod/ctl/bin> 19391790_CARTER_ICUA_Nursing_Flowsheet_201004241845228256298.pdf <
Warning: File has a corrupted %%EOF marker, or garbage after %%EOF.
Warning: Encoding not present.
Warning: Embedded symbolic TT fonts must contain a cmap for Platform=1 Encoding=0.
Warning: Encoding not present.
Warning: Embedded symbolic TT fonts must contain a cmap for Platform=1 Encoding=0.
This file had errors that were repaired or ignored.
The file was produced by:
>>>> Powered By Crystal <<<<
Please notify the author of the software that produced this
file that it does not conform to Adobe's published PDF
specification.
cscsoveraprod(amssw)/usr/amssw/prod/ctl/bin> Error: /undefinedfilename in (/usr/amssw/prod/interlink/data/1369021_619391790_CARTER_ICUA_Nursing_Flowsheet_201004241845
228256298)
Operand stack:
Execution stack:
 %interp_exit .runexec2 nostringval nostringval nostringval 2 %stopped_push nostringval nostringval nostringval false
1 %stopped_push
Dictionary stack:
 dict:1080/1123(ro)(G) dict:0/20(G) dict:69/200(L)
Current allocation mode is local
Last OS error: 2
GPL Ghostscript 8.56: Unrecoverable error, exit code 1
:wq!
:wq!
According to this error message, it looks like the PDF files generated by Crystal are not compliant with Adobe's PDF specification. I've searched the knowledge base / forums for PDF information but didn't see anything along these lines. The PDF files are viewable through the Acrobat reader.
Thank you for any assistance you can provide.

First place to start with is the designer. Export from there and see if you get the same issue. If you do, create a forum post in the Report Design forum:
SAP Crystal Reports
Also, make sure you have SP 6 for CR 10:
https://smpdl.sap-ag.de/~sapidp/012002523100005985482008E/cr10win_en_sp6.zip
You will need SP 6 runtime also. Search here for the runtime;
http://service.sap.com/sap/bc/bsp/spn/bobj_download/main.htm
Kbase [1218365 - Exported PDFs cannot be edited using the Adobe TouchUp Text Tool|http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_erq/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes.do] may be related to the issue you are experiencing.
If none of the above helps, you will have to try this with CR 2008 (12.x) as CR 10 has been out of support for a number of years and no fixes will be released. If you want, you can share a report with saved data with me and I can do the export using CR 2008. You will then have to try to duplicate the issue in Adobe. Alternatively, you can download CR 2008 eval copy from here;
http://www.sap.com/solutions/sapbusinessobjects/sme/freetrials/index.epx
and try the export your self.
Ludek
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Empty sqaures[] in exported pdf stream - crystal api

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