PDF Export Output in Crystal Reports Developer 10 vs. Crystal Reports Developer XI

Hi -- First post here, so forgive newbish behavior (at least for today)Quick question:Why does my output differ (margins and image size) for the same report exported to PDF via Crystal Reports Developer 10 vs. Crystal Reports Developer XI? It's the same report with the same data and same design. When XI is compared to 10, the output in XI seems to remove an extra 1/4-inch on the left, right, top, and bottom margins and makes my images shrink by about a factor of 25%.While not the end of the world, it would be nice to get an explanation as to why this happens.Thanks in advance,Amasis

Â I personally haven't noticed that myself but I'm sure it will have been reported to Customer Care if it's a more persistent issue.Â Have you tried looking this up in the Knowledge Base?
Â Â Â - Kathryn Webster (Report Design Consultant)Â
Â Â Â Â Â Â Â Â Â Â Kat's News: http://diamond.businessobjects.com/blog/279

Similar Messages

Crystal Reports for VS 2010 corrupts "some" Thai chars on PDF Export

Any Thai character that contains a symbol above it (like an umlat in English) gets corrupted when exporting a report to PDF, yet the same report can be exported to Excel or Word without any issue.
See the following character - once with a symbol above one without:
ล้ ล
The PDF file will not display the first character - instead it displays the second character overlayed on a box (like you get when the font does not contain the required character)
If I create a text field in the Crystal designer, it does the same thing - but when I right click and edit, it displays correctly - until I click out of the field when the problem returns. So this suggests the problem is before the PDF export and maybe with the designer - but then why does it work if i export to Word?
I have tried may different fonts - including those specifically recommended and used by the Thais, but all have the same issue.
My work around at the moment is to use Word instead of PDF, as I do not believe there is a configuration change I can make that will resolve the issue, but would love to hear otherwise.
I am using Crystal Reports for Visual Studio 2010 version 13 running on Windows 7 x64. I have a beta 2 download of v14, but it requires a key code which i do not have, so as yet ahave been unable to verify if this issue is resolved in that version.
if anyone knows otherwise, please let me know
Cheers
Jed

Thanks Don,
(Good to know that version 13 I am running is the correct one)
I have tried many UTF-8 fonts, with largely similar results, but this testing here is with Cordia New - a font largely aimed at Thai Language and the one our Thai customers always use.
I have confirmed that right click and export from the IDE still shows the box on certain characters - but note that the box does not replace these characters (as would be the case if they were missing) but rather overlays them - which is why my subject includes the word 'corrupt'
All testing so far in on my Windows 7 development machine - so no user issues are involved
The code if fairly simple at this stage - define and load a data set - then link it to the report and use the built in export to disk functions:
                OutboundSummary rpt = new OutboundSummary();
                rpt.SetDataSource(outboundSummary);
                string tempDir = Environment.GetEnvironmentVariable("TEMP") + "
                string filename = tempDir + DateTime.Now.ToString("yyyy-MM-dd HH-mm-ss");
                rpt.ExportToDisk(ExportFormatType.PortableDocFormat, filename + ".pdf");
                rpt.ExportToDisk(ExportFormatType.WordForWindows, filename + ".doc");
If anyone wanted to verify, here is a piece of Thai text that will show the problem
ผลรวมแฟกซ์ที่ยังอยู่ในคิว
To better illustrate the problem, the attached image will help
[IMG]http://i55.tinypic.com/hweh42.jpg[/IMG]
I am coming to the conclusion that perhaps these characters are not single characters - at least do not appear as such with each font - and perhaps Windows does some magic to make them appear correctly. I can see that Word automatically converts them to a suitable font - i.e. a mixed language text file imports into word with different fonts for different languages - and you cannot change the font to one that does not support the language. I can specify Arial from Crystal which does not contain thai characters at all - but export to word and they show correctly.
Crystal spits the data out and Word converts it correctly, but acrobat does not - so maybe it is their fault?
I have all language packs on my machine - and doing Chinese next suggests that even if I find a thai font that worked, it would not work in chinese, so am thinking word or rtf might be the winner.
Cheers
Jed

Java Crystal report PDF Export

Hi,
Thanks in adavance.
Developed a crystal report with command level arguments(i.e constructed a query with dynamic parameters). Calling the same through a java programme. I want to know whether we can export crystal report into a pdf through java. When I tried it's giving me NullPointerException.
Regards,
Sudheer

Here is snippet of code how I am exporting rpt file to pdf file. I didn't include every code here but I am hoping this will give you the idea. Please let me know if you need more info.
public byte[] runReport(RPTParameters para) throws SQLException {
byte[] reportData = null;
ReportClientDocument reportClientDocument = null;
try {
 reportClientDocument = new ReportClientDocument();
 reportClientDocument.setReportAppServer(ReportClientDocument.inprocConnectionString);
 reportClientDocument.open(ReportDataConstants.CPS_RPT_FILE, OpenReportOptions._openAsReadOnly);
 ExportOptions exportOptions = new ExportOptions();
 PDFExportFormatOptions pdfOptions = new PDFExportFormatOptions();
 exportOptions.setExportFormatType(ReportExportFormat.PDF);
 exportOptions.setFormatOptions(pdfOptions);
 ParameterFieldController paramFieldController = reportClientDocument.getDataDefController().getParameterFieldController();
 paramFieldController.setCurrentValue("", "@ba", para.getBusinessAgreement());
 paramFieldController.setCurrentValue("", "ReportMonth", para.getMonth());
 paramFieldController.setCurrentValue("", "ReportYear", para.getYear());
 InputStream reportInputStream = reportClientDocument.getPrintOutputController().export(exportOptions);
 reportData = new byte <reportInputStream.available()>;
 reportInputStream.read(reportData);
catch (ReportSDKException e) {
finally {
return reportData;

Exporting or Printing each page of a Crystal Report to a separate pdf file.

Is there a way to export or print each page of a Crystal report to a separate pdf file? If possible, I would look to use the family nunmber field in my report as the file name. This is not required, but would be helpful. Thanks

Hello,
Standalone CR Designer doesn't have the ability but CR Server or BOE does. Or if you have a .NET or Java you could write an app that would spit out one page at a time.
Don

SAP NetWeaver Portal Crystal Reports PDF Export Problem

Hallo all,
We are working with BO Edge XI 3.1 with integration on SAP Netweaver Portal. The problem is that integrated in SAP Portal CR reports cannot be exported to PDF or printed out.
I am using an URL iview with the parameter sOutputFormat=P to run the report.
When I want to print out the report I get the warning message from Internet Explorer "The download of files from this page is for security reasons blocked. Click here..." --> Download the file. By clicking on the u201CDownload this fileu201D the report starts to run again. PDF export doesnu2019t happen.
Did somebody have the same problem?
Thanks a lot in advance!

Hello Ingo,
thanks a lot for Your help. I have already talked to my IT department and they are looking for the solution of this problem, too.
Is there a documentation about necessary settings in the browser to work with SAP NetWeaver Portal and Crystal reports?
The problem is that on some clients the PDF export is working and on another clients not. The settings of IE seem to be equal.
Regards,
Katharina

Crystal Reports PDF Export problem

Hi I'm using Crystal 8.5 for my reports in VB 6.0. We have intrepret as RTF in the report. Now when we export this report to PDF the nested bullets loose formatting. All bullets show up at the same level. Any idea how to fix this?
Thanks
Sudha

Hello Ingo,
thanks a lot for Your help. I have already talked to my IT department and they are looking for the solution of this problem, too.
Is there a documentation about necessary settings in the browser to work with SAP NetWeaver Portal and Crystal reports?
The problem is that on some clients the PDF export is working and on another clients not. The settings of IE seem to be equal.
Regards,
Katharina

PDF Export: PDF output reported as being non-conforming to Adobe's specs.

One of our customers is reporting errors with the PDF files generated using the ReportDocument.Export() method. They are using GhostScript to parse the PDF file (here is the error that they are reporting):
cscsoveraprod(amssw)/usr/amssw/prod/ctl/bin> 19391790_CARTER_ICUA_Nursing_Flowsheet_201004241845228256298. <
cscsoveraprod(amssw)/usr/amssw/prod/ctl/bin> 19391790_CARTER_ICUA_Nursing_Flowsheet_201004241845228256298.pdf <
Warning: File has a corrupted %%EOF marker, or garbage after %%EOF.
Warning: Encoding not present.
Warning: Embedded symbolic TT fonts must contain a cmap for Platform=1 Encoding=0.
Warning: Encoding not present.
Warning: Embedded symbolic TT fonts must contain a cmap for Platform=1 Encoding=0.
This file had errors that were repaired or ignored.
The file was produced by:
>>>> Powered By Crystal <<<<
Please notify the author of the software that produced this
file that it does not conform to Adobe's published PDF
specification.
cscsoveraprod(amssw)/usr/amssw/prod/ctl/bin> Error: /undefinedfilename in (/usr/amssw/prod/interlink/data/1369021_619391790_CARTER_ICUA_Nursing_Flowsheet_201004241845
228256298)
Operand stack:
Execution stack:
 %interp_exit .runexec2 nostringval nostringval nostringval 2 %stopped_push nostringval nostringval nostringval false
1 %stopped_push
Dictionary stack:
 dict:1080/1123(ro)(G) dict:0/20(G) dict:69/200(L)
Current allocation mode is local
Last OS error: 2
GPL Ghostscript 8.56: Unrecoverable error, exit code 1
:wq!
:wq!
According to this error message, it looks like the PDF files generated by Crystal are not compliant with Adobe's PDF specification. I've searched the knowledge base / forums for PDF information but didn't see anything along these lines. The PDF files are viewable through the Acrobat reader.
Thank you for any assistance you can provide.

First place to start with is the designer. Export from there and see if you get the same issue. If you do, create a forum post in the Report Design forum:
SAP Crystal Reports
Also, make sure you have SP 6 for CR 10:
https://smpdl.sap-ag.de/~sapidp/012002523100005985482008E/cr10win_en_sp6.zip
You will need SP 6 runtime also. Search here for the runtime;
http://service.sap.com/sap/bc/bsp/spn/bobj_download/main.htm
Kbase [1218365 - Exported PDFs cannot be edited using the Adobe TouchUp Text Tool|http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_erq/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes.do] may be related to the issue you are experiencing.
If none of the above helps, you will have to try this with CR 2008 (12.x) as CR 10 has been out of support for a number of years and no fixes will be released. If you want, you can share a report with saved data with me and I can do the export using CR 2008. You will then have to try to duplicate the issue in Adobe. Alternatively, you can download CR 2008 eval copy from here;
http://www.sap.com/solutions/sapbusinessobjects/sme/freetrials/index.epx
and try the export your self.
Ludek
Follow us on Twitter
http://twitter.com/SAPCRNetSup

Total No of pages different in report printed using Crystal Report XI R2 vs SAP Crystal Reports, developer version for Microsoft Visual Studio (File Version 13.8)

Currently in our application, we are using Crystal Report XI R2 for generating the reports. We are in the process of upgrading the Crystal Report to SAP Crystal Reports, developer version for Microsoft Visual Studio (File Version 13.8). I updated that on my machine and all the reports work fine. I didn't have to modify any of the reports.
However when comparing the reports, we found that there are few reports on which the total no. of pages differ from the report displayed using Crystal Report XI R2 vs SAP Crystal Reports, developer version for Microsoft Visual Studio (File Version 13.8). Comparing the reports, it looks all the data that were fit on one page earlier with version XI R2 doesn't fit on the same page with version 13.8, thereby increasing the page counts.
The fonts, page margins everything set on report itself. Nothing being set in the code.
Both the application is using the same report that is pulling the data from the same database. Our application is a web application.
Any suggestion, why this is happening.
Thanks.
Sanjay

I am not sure what is being compared here?
CRXI R2 designer to CRVS?
CR XI R2 in some version of .NET to CRVS?
CR XI R2 using RDC SDK to CRVS?
Also, is this happening on your development computer or after you deploy?
If you compare the the "Page setup" options dialog between reports that work and those that do not work, do you see any difference?
Is this a web or a win app?
Are you seeing the same issue when viewing and exporting - say export to PDF?
What is the printer driver used and it's version?
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
Follow us on Twitter

Cannot Extract Embedded Font in PDF Report Generated Using Crystal Reports XI

The issue is that sometimes the PDF reports generated by Crystal Report XI are not showing the fonts properly. Arial font is used in the Crystal report template(.rpt file) for field label and data elements. When the report is opened in Adobe Reader, it displays the message - "Cannot extract the embedded font 'AAAAAA+ArialBold'. some characters may not display or print correctly." Other PDF Readers like Foxit show blank spaces instead. I tried to change the font to Courier New, Times New Roman etc but still getting the same message.
The issue is consistent when the application is deployed in Windows server. When deployed in Unix server the issue happens very occasionally. The font files are available and installed in the UNIX box.
Please tell me why this error message is shown and also tell me how to get it fixed.

Hi Scot
Just replied to your email re. conf call.
In the meantime.
1st question.
    Some of our developers are creating the reports under crystal 2008, while some are 2011.
    Could this be a problem, when they are run by the SDK?
    Should we upgrade all our developers to crystal 2011?
The version of CR a report is created in should not matter at all. I am 100% certain this is not the issue.
2nd question
    When the report is run, to create the pdf... why would it actually embed the font on the pdf?
    if they weren't embedded.. wouldn't it just pull up the proper font, if the user's pc had that font on their
    pc?
    if it does the common fonts aren't embedded, we would just have to worry about the things like
    barcode 3 of 9
I can not answer this as that essentially is the way the product is designed. It may look like a limitation, but there are no work-arounds and I would not consider this to be a bug. Perhaps an enhancement, but a pretty faint hope there. And even if, enhancements take very, very low priority and take long, long time before implementation.
3rd question
    Would the fonts, just need to be installed on the server?   we've seen some indication, that they
    also need to be in a java sub-directory
The fonts must be on the server as that is where the report engine does it's work, then the report is streamed to the user's browser. E.g.; there is no work done on the browser. Also, the process must have rights to access the fonts.
One last point. You mention deployment to Linux. Linux is not supported. Please see: SAP Crystal Reports, Developer Version for Microsoft Visual Studio - Supported Platforms
I suspect this is more an issue with CR not working with the framework for Linux.
- Ludek

Crystal JRC PDF Export Issue

We are experiencing a PDF export issue with Crystal JRC version 12.2.202. The PDF report shows 1 of 3 pages but ONLY the first page is generated. When this occurs, ALL other users that are exporting to PDF experience the same issue with any multiple page report. I can't find any errors in the log that would indicate what the problem is. To resolve the issue, I have to recycle the WebLogic application server that hosts the JRC, which would indicate something gets "locked" in memory and gets cleared when the app server is bounced.
Any ideas on how to resolve this ?

Hi Ted,
Thanks for the response!
Though, the mentioned Sun JVM Bug explains the root-cause, the Bug status also state that it is not fixed yet.
Also, we are reluctant to change the JVM Option to -Xint due to unknown impacts on JVM optimizations.
Is there a patch released for CrystalReports to deal with this behavior? We are using CRJ runtime 11.5.7.620 and seeking for a patch on this version.
Thanks.

Run a report developed on Crystal Reports XI from java

Hi,
I am trying to run a report developed on Crystal reports XI from my Java Web Project.
I used the configuration specified in:
http://businessobjects.com/pdf/dev_zone/crxi_java_startup_guide.pdf
but I am getting the error:
"com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: There is no server specified.---- Error code:-2147217390 Error code name:serverNotFound"
when the code reaches the line: oReportClientDocument.open(reportName, 0)
I am using Eclipse as SDK and Tomcat as Webserver.
Thanks for the help.

can i use it In J2SE
if yes where i download it.also some link for reading

Crystal Report/STRUTS: Error (404) when clicking on Control Buttons (Print, Export, Next, Previous, etc...) on report viewer

Post Author: jwenny
CA Forum: Deployment
Need help badly!!!
We are using the crystal reports plugin for STRUTS.
We are able to display the report in the crystal report viewer. However, when we click any control buttons (print, export, etc...), then we get:
JSPG0036E: Failed to find resource /Report-viewer.jsp
We then moved Report-viewer.jsp to the WebContents folder (root directory) and got a different error when we clicked any control button:
Error: 400 page not found
Does anyone know how to solve this problem? For instance, is there a setting or parameter that needs to be set?
Greatly appreciate any help!

HI,
Whenever we print the viewer does an auto postback, I believe due to this some of the values are getting missed. Moreover we are referring to the viewer and reportdocument object, it seems. So can you try this simple code in an application to see if it helps:
ReportDocument rdoc = new ReportDocument();
rdoc.Load("C:\TASKECrystalReports\Intraday.rpt");
rdoc.SetDatabaseLogon("uid","pwd");
rdoc.SetParameterValues("parameter name","value");
CrystalReportViewer.ReportSource = rdoc;
Helps?
Thanks.

How do I set a PDF Export Preset to force a minimum line weight on output?

How do I set a PDF Export Preset to force a minimum line weight on output? I'm currently using one that came from a printer that works great - but I can't seem to find the option when creating one myself. I have some placed Illustrator line art that is built with .25 line thickness and when I have it placed at 20% scale the lines are too thin to see in the PDF output.

There is absolutely no way to force minimum line widths within InDesign itself, certainly not as part of the PDF export process!! And even one writes a script to go through every object within an InDesign document and both validate and fix line widths less than some particular threshold, such a script would be useless against placed artwork, the contents of which are not available for manual or programmatic inspection within InDesign.
Note that one should be exceptionally careful in “fixing” hairlines, especially if you are placing vector artwork at very low magnification. It may actually be OK to let certain lines drop out. After a fixup on some content, you could end up with a messy mass of lines.
- Dov

CSV and PDF export in interactive report

Hello all,
how can I make some of my columns which are visible in the report, not visible in the CSV and PDF exports. And how can I customize the width of the PDF export columns. In the normal reports it is possible in the print report settings but here I don't see such option.
Regards!

Hi,
First, i am sorry for my bad english ;)
well, there is my problem, i have a dashboard and when i want to export it to excel, no problem, all is perfect !! but if i want to export it to CSV file, i have nothing !!!
have you any idea for the problem ?
Thanck you and have a good day :)
nbibil

How to set the column width in the PDF exports of interactive reports ?

Hello,
I have a huge problem with the PDF export for the Interactive reports. I'm using APEX 3.2.
I have to produce a PDF report in landscape format that show 21 columns. My problem is that the columns have a ridiculous short width and that the text inside the columns do not wrap in the columns. So I get things like that :
Date Name
2011 Leina
I should see 2011-08-01 and the name Leinad Jan
I tried several things to format the columns, but none of the them has any effect on the PDF itself.
1) I used HTML code in the report query. It works well with the interactive report, but display the HTML tags in the PDF.
2) I used css to set the width of my columns. It works in the interactive report, but not in the PDF, the column width do not change.
It's like the report do not notice that my page format is Legal 14 x 8.5 (Landscape) and still believe it's 8.5 x 11 (which is "portrait")
Do you have any idea so set the columkn widths in the reports ?
Thank you !
Edited by: leinadjan on Aug 1, 2011 11:15 AM

To "remember" the column widths, add a mouse listener to the table header. Upon mouseReleased(), get the column widths and save them to your file. When the application starts next time, get the stored widths and set them using:
table.getColumn("XXX").setPreferredWidth(...);
By default, your columns are adjustable, but you can use:
table.getTableHeader().setResizingAllowed(true);

PDF Export Output in Crystal Reports Developer 10 vs. Crystal Reports Developer XI

Similar Messages

Maybe you are looking for