Enable Navigation to WebClient View from Inbox of IC

Hi All,
I am using CRM 2007. In the IC, when you click on a particular transaction in the Quick Create group we have it enabled to navigate to the Web Client view for that particular transaction within the IC. This is working fine which is great.
However, when you save the transaction in question and you go to the Inbox and select the transaction that was saved, the saved transaction shows up in the IC view. We wish to have this saved transaction to show up in the web client view from within the IC when selected from the Inbox.
Does anyone know if this could be achieved through customizing?? If there is a way to direct the saved transaction in the Inbox to the web client view by changing the link in some way?
It is only required for a particular transaction.
I know this can more than likely be achieved through programming but is there a customizing option out there for this?
Thanks for your time,
Jonathan

Hi,
That is because, from the new transaction, view is different, and hence the navigation links defined in the component repository, where as inbox is completely different view/component.
Try to see, navigation links defined from the view where navigation is working fine, and the outbound plugs called. Try to replicate it for Inbox navigation, you may have to create new navigation link, enhance inbox result view and outbound plug to navigate to the new navigation link.
Regarding achievable through customizing, I am not completely sure if inbox result view could be found in customizing, plus you want it for a particular transaction only, but still if you are able to manage, it would be great.
Thanks,
Rohit

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The following steps are necessary to create your view set:
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Consultants Cookbook for Interaction Center (IC) WebClient SAP CRM 4.0 Add-On for Service Industries Page 94
3.4.2 Creating the View and Controllers
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1. Start the IC WebClient workbench and right-click on the View Root node to create a new view.
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Consultants Cookbook for Interaction Center (IC) WebClient SAP CRM 4.0 Add-On for Service Industries Page 95
We do not define value nodes here. Value nodes are context nodes which are not bound to the
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Consultants Cookbook for Interaction Center (IC) WebClient SAP CRM 4.0 Add-On for Service Industries Page 97
3. After this step, restart the IC WebClient workbench and see your new view in the hierarchy:
Consultants Cookbook for Interaction Center (IC) WebClient SAP CRM 4.0 Add-On for Service Industries Page 98
The following methods will all be created/implemented in the controller implementation class
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Consultants Cookbook for Interaction Center (IC) WebClient SAP CRM 4.0 Add-On for Service Industries Page 99
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Consultants Cookbook for Interaction Center (IC) WebClient SAP CRM 4.0 Add-On for Service Industries Page 100
7. Copy page fragment CRM_IC_All_NavLinks.xml of BSP application CRM_IC_DT_REP to
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Consultants Cookbook for Interaction Center (IC) WebClient SAP CRM 4.0 Add-On for Service Industries Page 101
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print.printer_\\TED-PC\EPSON_Stylus_Photo_RX595_Series.print_resolution_name:
print.printer_\\TED-PC\EPSON_Stylus_Photo_RX595_Series.print_reversed: false
print.printer_\\TED-PC\EPSON_Stylus_Photo_RX595_Series.print_scaling: 1.00
print.printer_\\TED-PC\EPSON_Stylus_Photo_RX595_Series.print_shrink_to_fit: false
print.printer_\\TED-PC\EPSON_Stylus_Photo_RX595_Series.print_to_file: false
print.printer_\\TED-PC\EPSON_Stylus_Photo_RX595_Series.print_unwriteable_margin_bottom: 0
print.printer_\\TED-PC\EPSON_Stylus_Photo_RX595_Series.print_unwriteable_margin_left: 0
print.printer_\\TED-PC\EPSON_Stylus_Photo_RX595_Series.print_unwriteable_margin_right: 0
print.printer_\\TED-PC\EPSON_Stylus_Photo_RX595_Series.print_unwriteable_margin_top: 0
security.disable_button.openCertManager: false
Graphics
Adapter Description: Intel(R) HD Graphics 4600
Vendor ID: 0x8086
Device ID: 0x0416
Adapter RAM: Unknown
Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
Driver Version: 10.18.10.3379
Driver Date: 12-18-2013
Direct2D Enabled: true
DirectWrite Enabled: true (6.3.9600.17111)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: false
GPU Accelerated Windows: 2/2 Direct3D 10
AzureCanvasBackend: direct2d
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: direct2d
JavaScript
Incremental GC: 1
Accessibility
Activated: 0
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.6
4.10.6
NSS
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS Util
3.16.2.3
3.16.2.3
NSS SSL
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS S/MIME
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC

Fixed the Trouble Shooting information in previous post.

Can not select from data dictionary view from a procedure

Hi,
I wonder, which privilege is missing here:
my schema has this roles and privs:
GRANT CONNECT, RESOURCE TO cb ;
GRANT CREATE SESSION TO cb ;
GRANT SELECT_CATALOG_ROLE TO cb ;
GRANT CREATE SYNONYM TO CB;
GRANT CREATE VIEW TO CB;
I create a procedure:
create or replace procedure dd_test as
begin
     dbms_output.enable(2000000);
     for r in (select table_name from sys.dba_tab_partitions     where owner = 'CB') loop
               dbms_output.put_line(r.table_name);
     end loop;
end;
sho err
4/38 PL/SQL: ORA-00942: table or view does not exist
When I run the core statement form sql prompt, it works !
so what privilege is missing here ???
thanks for any hint, Lao De

Hi,
thanks for that reply, after doing that I can not select this DD-view from sql-prompt anymore (which I don't wonder ;-). Can you tell me, what idea you had behind that test ?
I found another instance, where the procedure works and I will compare those privileges, but it's hard to sort out that complex structure of nested roles and sys_privs.
How ever, I will update here, when I found the missing privilege.
regards LaoDe

On the Comcast email site, on the "Inbox Preview" page, if I click on "View Entire Inbox" or on a particular message, Firefox will just return me to the Inbox P

On the Comcast mail site, I cannot get past the "Inbox Preview" page. If I hit anything, including "View Entire Inbox" or on a particular message, or anything else, I'll just be returned to the "Inbox Preview" page. This only happens on Firefox. When it started happening, I finally gave up and tried Internet Explorer, which works fine. I'd prefer to access email on Firefox, so please tell me how to correct this.
I don't know if this is related, but immediately before this started happening, I may have hit something on my laptop, which caused the Comcast email screen to magnify to the point where I could not view the message window on messages. I couldn't figure out how reverse this, so I did the above (went to IE, which was fine). When I next attempted to access Comcast email from Firefoxe, the site was no longer magnified, but I had the above problem with being unable to get past the Inbox Preview page.

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!

How to call a view from another

Hello Experts,
        I have embedded a view (let us call this view 'A') in standard homepage. This works fine. Now on click of a button on this embedded view I want to launch another view that is also created by me, in the same component in which I had created view A. But I do not know how to launch this second view
     Could you please tell me how to call/launch a view from another on click of a button?
Regards,
Prafful

Hello Prafful,
I guess by launching you mean substituting one view by another. It can be achieved by declaring a navigational link in the runtime repository from one view to another. You have to create an event handler on the button and outbound plug in your view using the wizard. Then, on the event handler you call an outbound plug where you trigger a navigation using this navigational link and the view A will be replaced by view B.
A code which needs to be done in outbound plug:
me->view_manager->navigate(
source_rep_view = me->rep_view
outbound_plug   = 'NAVLINKNAME'
data_collection = iv_data_collection ).
Best Regards,
Yevgen

How can i navigate via navigational link between views in different windows

hello
i am using CRM_UI and have opened a popup
gv_transcr_popup is a attribute referrring to if_bsp_wd_popup in my implementation class
gv_transcr_popup = comp_controller->window_manager->create_popup(
    iv_interface_view_name = 'AIC_CM_TRANS/AssignTranspReq' "#EC NOTEXT
    iv_usage_name          = 'CUBAssignTransporReq'         "#EC NOTEXT
    iv_title               = lv_title ).
get instance of BOL dynamic query
lo_qs = cl_crm_bol_dquery_service=>get_instance( 'BTQAIC_CM_TRANSPORTREQ').
gv_transcr_popup->set_on_close_event( iv_view = me iv_event_name = 'AssignTranspReq' ).
gv_transcr_popup->set_display_mode( if_bsp_wd_popup=>c_display_mode_surrounded ).
gv_transcr_popup->open(   ).
through the iv_usage_name i will open in this popup a search view from another window
in this window is a searchview implemented and now after selecting the line in the result view in want to navigate through outbound plug / inbound plug to the starting view .
but i get the exception
Target view AIC_CM_TRANS/TransportReq of the navigation is not assigned to the current window AIC_CM_TRANS/AssignTranspReq ( which is true)
now the question: how can i navigate between views of different windows?
Best Regards
britta

hi
i have found a way : you have to use a outboungplug from the windows interface ..then it is working
best regards
britta

How to Create/Modify/Delete a query view from the web template in BI 7.0

All:
In BW 3.5, the Query Selection View web item was introduced for users to create a query view to save the navigational state of a query. This web item was also available to modify and delete an existing query view.
The Query Selection View web item does not exist in BI 7.0. I see the drop down web item can be used to display the query views associated to a query.
Can anyone share how to create,modify,save or delete a query view on the web in BI 7.0
Thanks,
Kumar

Sanjay, we experienced the same issue. Below are a few pieces of information that may be of help: 1-The Save As button on the 0ANALYZER template saves the query to the portal. From Bex Web or Bex Analyzer, you have no access to these saved views. We created a ZANALYZER copy of the 0ANALYZER template and removed the Save As button. 2- If you right mouse click on any item in the query results grid of Bex Web, you get a small menu. Clicking on the menu item Save View will save the view to BI. You do not have the ability to delete the saved views from Bex Web. However, you can delete them from Bex Analyzer. This was not an option for us since most of our users are using Bex Web. 3- On the same menu, clicking on Bookmark, saves the navigation and also opens the Internet Explorer Favorites maintence window. The navigation is saved as an entry into the users Internet Explorer favorites where they can organize and delete their entries. However, deleting the favorite does not delete the entry for the bookmark in BI. The bookmarks are stored in table RSWR_DATA. Program RSWR_BOOKMARK_REORG can be used to manage the saved bookmarks. We are loading RSWR_DATA into a chracteristic so that we can query the information in order to help us manage it. I hope this helps you and others that appear to be struggling with the issue of saved views in Bex Web.

Messages not removed from Inbox when deleted on iphone

My company has an exchange based mail system and they provide imap access for devices like the iphone.
I set up the iphone to connect to the server and can read messages just fine. I set the Deleted items option in the Settings app for Mail to be the Deleted Items folder on the server.
When I delete the messages on the iphone this is what happens:
1) The message disappears from the Inbox on the phone.
2) The message appears in the Trash on the phone.
3) The message appears in the Deleted Items folder on the server (as viewed from my normal work computer).
4) The message stays in the Inbox folder on the server.
So, in sum, things do what they are supposed to do on the phone. On the server, I wind up with 2 copies of the same message - one in Inbox and one in Deleted Items.
I will point out that the same behavior occurs when I try to move an item from any folder to any other from the iphone. The message winds up in both the original and the target folders....
What do I need to do to set it up so that messages are removed from the originating folder on a delete or move?
Thanks

Sounds like typical POP behavior.
Is your mail account POP or IMAP?
If POP, then your mail activities are normal, that's how POP operates.
If it's IMAP, contact your server admin, as IMAP should be reflecting all activity across all devices with that specific account on it.

Email removed from inbox

I am having an issue with one of my email accounts where email are being removed from inbox automatically. They go to the inbox and then they just disappear. If i forward the email to another user the mail is not deleted....
Any ideas?

From the Mail menu bar, select
Mail ▹ Preferences ▹ Accounts ▹ Advanced
and from the popup menu labeled Keep copies of messages for offline viewing, select
All messages and their attachments
If there's no improvement, you may have to switch from IMAP to POP access.

Enable Navigation to WebClient View from Inbox of IC

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