Envy 17-j108tx leap motion windows 8.1 64 bit

Hi since my notebook is hardly 3 weeks old I was told by the shop that I purchased to do a back up and recovery I rang HP call centre in India they said they will help with the recovery but first do a back up, as it is having a lot of problems I wanted to know If its the right thing to do. I live in New Zealand and I could not hear the call to HP's call centre in India I was wondering how would they be able to help me with such a bad connection. Please let me know whats the best option.

Please see HP PCs - Creating a Recovery Image on Discs or Saving a Recovery Image to a USB Flash Drive (Windows... for instructions on creating your personal HP Recovery Media. See HP PCs - Performing an HP System Recovery (Windows 8) for instructions on starting the HP Recovery process and backing up your computer.
If you have any further questions, please don't hesitate to ask.
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Similar Messages

Adding second HDD to HP ENVY 17-j171sa Leap Motion TS SE Notebook PC

Hi
Just recently upgraded to SSD as HDD1 in my notebook using ribbon cable etc from 'newmodeUS'
All stable and running well, so I installed a second HDD (which I know is working ok) but the notebook does not see it.
I even installed the original HDD as HDD2 but same problem
I can't find any relevant info on diagnosing this issue, but wondered if this model (leap motion) can actually have a second internal HDD
I can't see anything in the BIOS concerning this
One point to note is that I had to remove a maetal plate which was fitted in HDD2 drive bay - possible that it is not designe to accept?
Thanks
This question was solved.
View Solution.

Hi Again
I received the new cable from NewmodeUS and they were just great - the new cable arrived within days to the UK.
I have now tried all possible permustations using both cables in either port and my findings are that:
The new cable from NewModeUS is definitely OK.
I have used both cables in both ports and HDD2 NEVER sees a disk
I currently have my new SSD connected to HDD1 with the new cable and the HP Original drive in HDD2 using the original cable
So there is nothing wrong with cables or disks.
I have looked in the BIOS Setup and can't find any way to configure to make HDD2 Sata port work
I have tried looking on WIndows 8.1 device Man etc and can't find anything that I can enable.
So I guess the question is - WHAT DO I DO NEXT?
I still wonder if the Leap Motion or some such thing causes any system level restriction?
Thanks again
Robert

Envy 17t-j100 leap Motion not support 5ghz

I have a TP-Link TL-WDR4900 N900 wireless Dual Band Gigabit Router, i have two Wi-Fi bands 2.4 gHz, and 5gHz comes from this router, my notebook (NB) equiped with " Intel(R) Centrino(R) Wireless-N 2230".
My NB can not recognize the 5 gHz band i do not why?
More over I am use to disable and enable the the wireless card when swich from one wifi network to another. what should I do?
regards

Hi,
Please check the following statement:
" ... first of all, we have to keep in mind this adapter is single band, meaning 2.4 GHz only, but it connects to 802.11n. ......"
Source: Intel forum
Regards.
BH
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Leap motion controller is unplugged

Product name: HP ENVY 17 Leap Motion SE NB PC
Windows 8.1 64-bit
Greetings,
After a full system resotre the "fn + spacebar" is not making the leap motion controller tunring on, I checked in device manager its there, when I hover the mouse in toolbar over the controller icon I get the message "leap motion controller is unplugged".
This question was solved.
View Solution.

Hi,
The first thing I'd suggest ( unless you've already done so ) is to download and install the latest Leap Motion controller software on the following link.
http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67321.exe
When the installation has completed, restart the notebook and let Windows fully load for a couple of minutes before checking the fn+spacebar combination.
Regards,
DP-K
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Can u just tell me how to use leap motion while using lappy & other apps also

I hv bought HP envy leap motion few months back and i m not able to understand leap motion features.I've seen many videos about the features but i m not able to do it.Plzz help me

Hi
>> U need to go through documents and also videos
>>the first link that i have mentioned is how tio use
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03981766&lc=en&jumpid=reg_r1002_us...
>>the second link a review of video which ill help u
https://www.youtube.com/watch?v=478LbUj_zvs
>>hope these documents helps u to find how to work with leap motion
I am an HP employee

Capabilities.touchscreenType with Leap Motion

I bought a leap motion controller. Capabilities.touchscreenType now says my Windows Desktop is a touch screen. I have an application that runs on iOS, Android, Windows and MAC. The problem is the UI and events are different for touchscreens vs. mouse screens. I need to detect desktops with leap motion and overwrite the Capabilities.touchscreenType value. What's going to be the best method for doing this?

@NoelDubois ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.
I work for HP. However I speak only for myself, not for HP nor anyone else

How to disable Leap Motion app from startup?

Hi, I installed the Leap Motion on my Mac running Mountain Lion. Whenever my computer boots up, the Leap Motion app automatically starts up as well. I tried checking the specific settings of Leap Motion but there was no configuration there. I also tried to look on the Startup Items (System Preferences > Users & Groups) but there was no entry regarding Leap Motion.
Is there another way to check how to disable this from happening?
Thanks.

You will find a line item
com.leapmotion.Leap-Motion.plist
Library/LaunchAgents
Just rename from .plist to .bak - incase you would like to auto startup again.
I believe Leap Motion chose to use LaunchAgent rather than 'Login Items' is because they couldn't get it to startup all the time.

How to make Motion window stay put?

I need the Viewer and Motion windows to remain open at the same time.
When I select a new clip, the Viewer window resets. I have to drag to Motion tab and resize the Motion window. Over and over and over and . . . .
I saved a custom window layout -- yet the Motion window refuses to obey. It always resets itself as a tab in the Viewer window.

Bring the motion tab up front by clicking on it; then drag it away from the viewer window area by it's tab; it will now stay open in a separate window, if that's what you want.
To return it to a tab in the viewer, just drag it back and drop it in the title bar area, where the other tabs are.
This works just like it does with bins, etc., in the browser.
If you save a custom layout after separating the motion tab into it's own window, it should stay that way if you recall the layout.

Looking to make the leap from Windows XP Media Center 2005 to a new Operating system

Looking to make the leap from Windows XP Media Center 2005 to a new Operating system that supports Microsoft Publisher 2002, Word 2003, Excel 2003, Power Point 2000 and Picture Manager 2003. Need to make the leap since some of my other software is requiring
a system software upgrade to upload any other upgrades (Garmin for example). I ran windows 8.1 software compatibility check and know this software will not work on 8.1. Does anyone know if this software works on Windows 7, 7 Pro, or Ultra?

Hi Paul,
You may take a try with Windows 7 Upgrade Advisor, download and run the Windows 7 Upgrade Advisor to see if your PC is ready for Windows 7. It scans your hardware, devices, and installed programs for known compatibility issues, gives you guidance on how
to resolve potential issues found, and recommends what to do before you upgrade.
You could download it from here:
Windows 7 Upgrade Advisor.
If you want to upgrade Windows XP to Windows 7, you may follow the guide below:
Upgrading from Windows XP to Windows 7
Besides, I would agree with what Team Zigzag suggested, run Windows 8.1 and create a Windows XP virtual Machine, then run the applications from there.
Best regards
Michael Shao
TechNet Community Support

Leap Motion + LabVIEW: Error

Hello Community,
I recently picked up a Leap Motion controller, and I would love to get it working with LabVIEW and do some cool stuff.
I went through the following intructions on how to setup and get started.
https://decibel.ni.com/content/groups/leap-motion-controller-toolkit-for-labview?view=documents
When I run Simple Controller.vi, I get the follow error (attached)
I am really not sure what is the issue here, if someone can let me know what is happening and possible suggestions?
Thanks,
Daniel
Attachments:
Capture.JPG ‏58 KB

I don't think any amount of help will allow you to do cool stuff with a Leap Motion
but you can try re-installing .NET 3.5. I'm not sure what the bad image might be, but it sounds like something is corrupt, either in .NET, or the Leap libraries. This is all pretty new right now, so there are bound to be issues. You should probably post in the community page for Leap Motion https://decibel.ni.com/content/groups/leap-motion-controller-toolkit-for-labview
Machine Vision, Robotics, Embedded Systems, Surveillance
www.movimed.com - Custom Imaging Solutions

HP Envy m6-1125dx Laptop running windows 8

This is my problem - any and all help you can give me I would be verry verry greatful !!!
(1st time here - hope Im doing this correctly)
HP Envy m6-1125dx Laptop running windows 8
The screen is Black but you can still see something in the background -
if you put a light behind the screen you can see it more clearly.
I originally thought it was the lcd so I changed that out for a new one - when that did not work
then I change the lcd ribbon cable.
(both brand new and currently installed)
But I still have the same problem.
Black screen still the same way as discribed before.
Im thinking it has to be a software issue....
Please help !!!
have anyone ran across this problem before -
been reading forums for the past 2 days and have not
came accross anything that help.
Thanks you so much for your time,
Have a wonderful day.

Hi Johndoedoe,
Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you replaced both your screen and you lcd ribbon but are having the same issue with the image on screen being dark until your provide a backlight. This actually indicates a problem with your display inverter. Normally, your Maintenance and Service Guide will show you where that part is but this one doesn't unfortunately. I would recommend calling HP Total Care at 1-800-474-6836 in North America or start here if you live outside of North America.
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
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Thank you,
BHK6
I work on behalf of HP

HP Envy 17-3004ed update to Windows 10

Hi, I recently update my notebook HP Envy 17-3004ed OS to Windows 10. Some of the hardware (eg. Intel video adapter) is not recognise by OS any more. Also some of the buttons on the keyboard are not functional any more (eg, F12 key - turn on/off wi-fi).Where I can find the fix for those issues.

Hi
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP ENVY 17-3004ed Notebook and issues after a Windows 10 update. If your computer is having problems finding and installing operating system updates, try using the Windows Update Troubleshooting tool to fix the problem. Here is a document that shows how to update drivers that are not working correctly with Windows 10. Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system that might need updating. I hope this helps. Thanks.

I am using Windows 7 Pro, 64 bit on a brand new PC, and cannot connect to the iTunes store using iTunes version 10. HELP!!

Ok, so after purchasing a new computer, with windows 7 pro, 64 bit, I tried downloading the newest iTunes, which at the time was 10.2.1 (i believe). After installation, everything seemed to work, except that iTunes was unable to securely connect to the internet, use home sharing, or validate my computer.
As troubleshooting, I first ran msconfig, and then turned OFF all programs that boot at start up EXCEPT itunes and quicktime. After a restart, i opened itunes again, and got the same result. That led me to believe that iTunes was NOT being blocked by another program on my machine. I am currently running itunes 10.7 successfully on a Windows 7 32 machine at work. Anyhow, for grins, I tried to install version 9 on the new computer, and it installed perfectly, and immediately connected to the itunes store, leading me to believe that there is nothing wrong with my software configuration (not sure if this is a safe assumption or not). I then tried to let iTunes update itself using the automated update function. It tried to update itself to the most current version, then 10.6. Again, iTunes was unable to connect to the iTunes store. I HAVE tried disabling the anti-virus software (AVG), but that made no difference.
I have since gone back and reinstalled iTunes 9. Here's the catch though. When I reinstalled using version 9, I had to redo all my library files. I'm about 1/2 way through my CD's, and now have a substantial library file going. The last time I let iTunes update itself to 10.6, once I realized that it was not going to connect to the store, I uninstalled iTunes, and reinstalled ver. 9. However, when I did this, it told me it could no longer open the library file, because it was a newer .itl or .xml (i believe it was one of those two extensions) library file. At that point, I basically started everything over again, using version 9, and have been importing CD's like a madman at night.
Here are my questions:
1) Is there a way to make a copy of the files that store my library info, so that if my upgrade to ver 10 IS NOT SUCCESSFUL, I can restore ver 9, but still have all of the album art work, playlists (when I import music, I create a playlist with the artists' name, and store things that way), etc. in tact?
2) What else can I try (firewall settings, internet options, etc.) to try and get version to to successfully install? I would really like to get all the benfits of the newer versions.
3) When I tried to get apple tech support before, they wanted me to pay a ridiculous 69$ fee for phone support. I just bought an iphone 5....this should entitle me to a fresh 90 days of phone support, right? The reason I ask here is that I could hardly understand the "tech" that answered the phone when I called for tech support last time, and to be honest, it really ****** me off that they wanted to try and milk me for another 69 bucks....I've purchased every iPhone since the 3Gs came out (pre-ordered at that), and have nearly gone broke purchasing music from their iTunes store....heck, maybe they're doing me me a favor not letting me into the store, huh?
Any help or ideas would be greatly appreciated,
-Brian

Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Very disapointed in Lenovo's service on my T430 machine type 2342CTO with Windows Pro 7 64 bit

I have been a ThinkPad user since the first model 700. I have always liked them and when I have had to use other laptops I found them inferior. However one thing my team has been telling me in the past year or two is that they do not want to purchase anymore Lenovo ThinkPad's. They have told me that the service and support has been greatly degraded. I was hesitant to agree with them until my present experience. We purchase all of our ThinkPad's with a 4 year on-site warranty. We have people who are in the field and when their computer goes down we need to get it back up and running ASAP.
Three weeks ago my hard drive started to give me some problems and one day after shutting down the computer a message came up that it needed to run Checkdisk which it did. I was able to keep it going and I did have a backup. I contacted the 800 number to talk with a service person and they ordered up service for the replacement of the hard drive and also to replace the fan and sent me the system disks for the T430. Two days later the insight service person showed up with the parts. The disks showed up as well via UPS. The service person replaced the fan and the HDD. There were 4 DVD's for the system disks. He started the rebuild and asked if I could finish it and I said I could with no problem. He left. I continued the process. After the 3rd DVD it asked to put in the 4th and when I did a message said that this was the wrong DVD. I tried all the other 3 with the same response. I tried building it from scratch again and the same problem. I called support again and the guy I spoke with thought that I must have a bad DVD and he would send out another set. That set of 4 DVD’s arrived the next day which I was very thankful for. He told me that they could only guaranty 2 days. I thought OK we should be up and running shortly. The same problem occurred again. Bear in mind that both sets of these DVD's were all labeled for the ThinkPad T430 machine type 2342 which was my laptop and for Windows Pro 7, 64 bit. I called Lenovo and this time the tech I spoke with said that there was another set of Disks for my machine that should have been sent. Of course I was frustrated but there was not a lot I could do about that and I asked if they could make sure that they were overnighted to me so that I would be sure to get them on the next day which was Thursday. He told me that he could not do that, that they could only guaranty 2 day. I called the next morning to get the tracking number which they gave me and it was supposed to be delivered on Friday which I was very thankful for. That was Good Friday. However UPS had some severe weather at their hub in Kentucky and everything was delayed and the disks did not show up until Monday. I had now been down a whole week from my first call the Monday before.
The new set of disks was 3 DVD’s labeled for the T430, Machine type 2342 and Windows Pro 7, 64 bit. I started the build process. It continued to work but I made a mistake in the order of disks so I thought that these disks have a problem too. I called Lenovo and they said that I should just send the system in for depot repair. I said that will take at least until probably Thursday. The guy I was speaking to said that I should have it back by Wednesday. I asked if there was any way that I could send it to them directly that day. He said no I could not, I had to wait for a box. I asked if there was anyway to expedite the process and he spoke to his manager and his manager said that the level of service that was on the machine would not allow for any faster service. The also told me that my service contract would allow me to take it to an authorized Lenovo service center around me. I said to him that they probably have a queue as well and that I will have to wait for that. As an aside note we did try service like this with one of our other ThinkPad’s that had a problem and the place messed up the system and we ended up at the end of the day having to send it to their depot for repair. I hung up and though let me try these disks one more time. I did and I saw my mistake and the system loaded up the DVD’s properly. I was getting excited that I could be up and running shortly. However my excitement was short lived. Once it started to reboot and expand the installation the drive failed and said that it had to run Checkdisk. It did and once again there were all kinds of orphaned files etc. I had to reboot and run it from the DVD’s again and I went through the whole process once again. The system went into a complete failure and would not do anything. I called back support with my case # and gave them this information. The box came the next day and I packed it up and sent it off. I then started tracking it and it arrived on Wednesday as expected. Then I wanted to go to the site and track the progress of the repair. The document you have to fill out and send back with the system gives information on where to go on the web to track the process. My shows that it arrived on Wednesday 4/8 as expected. The first message shows “Machine being repaired” at 08:52. Then I checked later in the early evening hoping to see shipped back to customer. However what I did see was the following message “Hold for Parts – Service call is on hold until parts arrive”. Then I kept tracking it and saw another entry on 4/10 at 02:01:54 which was the same “Hold for Parts – Service call is on hold until parts arrive”. That was of course Friday. I called the service and they told me that they were waiting on parts which they could not tell me what parts and that there was nothing that they could do. I then asked if there was anyway to expadite this and the girl I spoke to said that she would seek to accelerate this to another level and that I would get a call from Lenovo in the next 2 to 3 business days! I said to her that you really mean that that is accelerating it and she said yes. Yesterday I received a call from an automated attendant, not a real person who told me that they were waiting on parts for my computer and that it could be “5 to 7 business days before they receive the part”. I could not believe this. I called again today 4/15 and asked if anyone could tell me the status because the website told me very little. I told the girl that I was speaking to that I had received this automated attendant telling me that a part would take 5 to 7 business days more. I asked her if Lenovo kept parts and she said yes but that this part was not in stock. I asked her what the part was and she was able to find that it was the main system board that had to be replaced. I said you have already had the unit for 1 week now at depot repair and never mind the fact that I have been without my computer for 2.5 weeks. She told me that there was nothing she could do and that I had to wait on the part. That is where this case sits at present.
I am very very unimpressed with Lenovo’s service. And furthermore there is no one to talk to about it at Lenovo who gives a care. I really did not know where to air my grievances with how this case is being handled. I thought maybe the forum would be a place. At least others will learn of my dilemma and maybe others have experienced the same thing.
I still like my ThinkPad but the service of Lenovo has become very poor at best. The guy that is my technical manager has had a poor experience of late ordering up some other Lenovo products and he does not want to purchase anymore and these were for new product. They sent the laptop with the wrong software loaded and then said no problem we will send you a new set of disks to load. He refused and said you have to fix this because it was Lenovo’s mistake. It takes time to load software and time is money. I believe we will be leaving the Lenovo field if things continue. I hope and trust that others will not experience the same treatment as I/we have. I wonder if Lenovo will even respond to this post.

I had a real problem with wireless performance on multiple ThinkPads with Win7 until I realized there is a new (or maybe changed implementation) power setting in Win7 which was affecting it.
If you go into Control Panel -> Power Options and click "Change plan settings" for your current power plan.
On the next screen click on "Change advanced power settings"
On the next screen expand "Wireless Adapter Settings" and then "Power Saving Mode"
Make sure it is set to Maximum Performance.
Not sure if this will help your particular problem but hope it does.

Photoshop 7 (& other old Adobe programs) installation in Windows 7 Pro 64 bit

Recently I purchased a new computer running Windows 7 Pro (64 bit) with 2 TB hard drive and 16 GB memory and faced the task of trying to install Photoshop 7, Illustrator 8, Acrobat 8 Pro, and Dreamweaver CS3 that I had used very satisfactorily on my old Windows XP SP 3, 2GB memory computer with less than 1 TB hard drive. I now have all of these running successfully on my new computer and thought I would share here my experience gleaned from a number of other forums after many hours. I had the most problem with Photoshop 7 which I will describe last. In all cases I had the original genuine installation disks. These are generally needed except for Illustrator 8.
Dreamweaver CS3 -- This installed easily in the Program Files (x86) folder & does not seem to require running in XP compatibility mode
Acrobat 8 Pro -- Same as Dreamweaver CS3
Illustrator 8 -- The installation disk would not work for Windows 7 Pro 64 bit. A solution I found in a Microsoft forum is simply to copy the Illustrator folder and contents into the ProgramData folder on the new computer along with the following dll files in the C\Windows folder of the old computer: icccodes.dll, kpcp32.dll, kpsys32.dll, pcdlib32.dll, pfpick.dll, sprof32.dll These go right into the Illustrator folder. This program needs to be run using XP compatibility mode (after copying preceding files go to Control Panel --> Programs --> Programs and Features --> Run programs made for previous versions of Windows -- follow directions there). It might be possible to copy into the Program Files (x86) folder too, but the ProgramData folder works. I have not actually used Illustrator after doing this, but since it started ok, I presume that there will be no problems.
Photoshop 7 -- My Photoshop 7 was an upgrade from Photoshop 5. The PS 5 installation disk would not run on Windows 7 & when I tried the PS 7 upgrade disk (autorun) I got the message that it could not find a previous version of PS & then shut down the installation. I tried the method used for Illustrator 8 above (suggested on yet another forum with an additional dll identified in another Windows folder), but I got the message "Could not complete your request because of missing or invalid personalization information". This evidently had to do with missing authentication serial code number in the registry. I found some discussion of this in forums but no workable fix in my case which involved an upgrade. Then I discovered inormation in another forum which explained that installation with the disks could be done by inserting the upgrade disk and running it from the setup.exe file instead of autorun. When you do this you are presented with the option of proving your previous version of PS by simply inserting the earlier version PS disk at this pint of the process. After doing this the installation with the upgrade disk proceeds fine. The PS 7 program can be installed in the Adobe folder within the Program Files (x86) folder. However, after doing this and trying to start PS 7 you get the following error (if your hard drive is 1 TB or greater in capacity): "Could not inititialize Photoshop because the scratch disk are full" After much reading I learned that this occurs because PS 7 apparently cannot recognize partitions (volumes) 1 TB or greater. What you need to do is set up an additional partition (volume) on your hard drive. This is easy to do. Go to Windows Help, search on "create partition", choose "Create and format a hard disk partition", and follow the directions. I decided to make a 50 GB partion I named "scratch". The system will assign a drive letter to it. To use the new partion to allow PS 7 to start you need to start PS 7 and immediately press the ALT and CTRL keys together. This will bring up a window where you tell PS 7 which drives to use for its scratch disk. You need to select the newly-created scratch disk(partition) in the first choice and leave the other choices as "None". After doing this you have one last issue. When you try to save any file in PS 7 you cannot save it directly anywhee on the C drive since that drive is 1 TB or greater. What I do is save it to the scratch drive and then later move it from there to where I want it on my C drive. I have seen it suggested to install the PS 7 program itself on the newly-created scratch drive, but I don't know if this would allow saving files to the C drive. When installed the way I have described it does not seem to require operating in the XP compatibility mode.
Hope this helps those of you who prefer working with the programs they are used to on Windows 7 Pro 64 bit.
Ray

Hello Nikhil.
Can you see here?
MAIN MODULE INFORMATION:
   SAP GUI for Windows
   SAP Logon Pad for Windows
   730 Final Release
   7300.1.0.1074
   1337608
SYSTEM INFORMATION:
   Operating system: Windows 8 Pro 6.2 (9200)
You are using patch 0 for Windows 8
Windows 8 is not supported until patch 1 or higher is applied, and for Windows 8.1, you must use
Patch 7 or higher,.
Apart from that the error is not from the GUI side,
See below:
Previous frontend interpretation time   :           109 ms
Previous server response time           :          5078 ms (for 1 roundtrips)
The frontend interpretation time is only 100 ms whereas the server time has taken 5000 ms
Please use a supported version for the OS you intend to use.
You can find this information in note
http://service.sap.com/sap/support/notes/66971
Jude

Envy 17-j108tx leap motion windows 8.1 64 bit

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