EPM 11.1.2: Foundation Services config fails on Windows 2008 SP1 server.
Hi,
I installed EPM 11.1.2 on Windows 2008 SP1, 32-bit. The installation succeeded (no errors in logs). However, when I run EPM Configurator to configure Foundation Services, it fails.
Environment:
EPM Server: Windows 2008 SP1 32-bit
RDBMS: Oracle Enterprise Edition 10.2.0.4 (running on remote AIX 5.3 TL 8 server)
Oracle Client: 10.2.0.4 (full client install)
The configtool.log (see below) indicates that the program cannot find the reg.properties file. I checked the server and this file does not exist. The log file also reports non-existing classpath entries (not sure if this is related). The registry.log file (see below) reports a jdbc driver error: java.sql.SQLSyntaxErrorException: ORA-00917: missing comma.
I submitted a service request with Oracle Support, but the support engineer said that installation and configuration errors are outside the scope of technical support.
Any ideas/suggestions would be greatly appreciated.
Thank you.
Configtool_Summary.log:
---- Product Configuration Summary.....
( May 9, 2010 6:55:58 AM ): ---- Hyperion Foundation Configuration......
( May 9, 2010 6:55:59 AM ): Pre-Configuration :: pass
( May 9, 2010 6:55:59 AM ): Common Settings :: fail
( May 9, 2010 6:56:03 AM ): Configure Database :: pass
( May 9, 2010 6:56:03 AM ): Deploy to Application Server :: fail
( May 9, 2010 6:57:03 AM ): Configure Oracle Configuration Manager :: fail
( May 9, 2010 6:57:08 AM ): ---- Workspace Configuration......
( May 9, 2010 6:57:08 AM ): Deploy to Application Server :: fail
Configtool.log:
[2010-05-09T06:49:19.927-06:00] [EPMCFG] [TRACE] [EPMCFG-01001] [oracle.EPMCFG] [tid: 10] [ecid: 0000IXx7D4337E65zNd9iW1BtexF000000,0] [SRC_CLASS: com.oracle.preconfig.util.EpmLoggerPreConfigReporter] trace: Running preconfig checks...[[
Running EPM_ORACLE_HOME check...
EPM_ORACLE_HOME environment variable value: C:\Oracle\Middleware\EPMSystem11R1
JAVA_HOME environment variable value: C:\Oracle\Middleware\EPMSystem11R1\..\jdk160_11
EPM_ORACLE_HOME check succeeded
Running .oracle.products check... .oracle.products check succeeded
Running Jars manifest check...
Time spent for manifests parsing: 55129 ms
Maximum jars depth achieved: 9, while restriction was: unrestricted
Parsed 439 manifests
Total jars and classpath entries encountered: 439
Total not-existing referenced classpath entries count: 28
Enumerating not-existing classpath entries:
Missing (depth 9) file C:\oracle\Middleware\modules\com.bea.cie.comdev.it_6.1.1.0.jar referenced from C:\oracle\Middleware\modules\features\com.bea.cie.config.it_6.1.0.0.jar referenced from C:\oracle\Middleware\modules\features\com.bea.cie.config.L10N_6.1.0.0.jar referenced from C:\oracle\Middleware\modules\features\com.bea.cie.config_6.1.0.0.jar referenced from C:\oracle\Middleware\utils\config\10.3\config-launch.jar referenced from C:\oracle\Middleware\wlserver_10.3\common\lib\pdev.jar referenced from C:\oracle\Middleware\wlserver_10.3\server\lib\weblogic.jar referenced from C:\oracle\Middleware\EPMSystem11R1\common\jlib\11.1.2.0\epm_jrf.jar referenced from C:\oracle\Middleware\EPMSystem11R1\common\jlib\11.1.2.0\epm_j2se.jar referenced from C:\oracle\Middleware\EPMSystem11R1\common\config\11.1.2.0\configtool.jar
Missing (depth 5) file C:\oracle\Middleware\wlserver_10.3\server\lib\wlw-langx-L10N.jar referenced from C:\oracle\Middleware\wlserver_10.3\server\lib\wlw-langx.jar referenced from C:\oracle\Middleware\wlserver_10.3\server\lib\weblogic.jar referenced from C:\oracle\Middleware\EPMSystem11R1\common\jlib\11.1.2.0\epm_jrf.jar referenced from C:\oracle\Middleware\EPMSystem11R1\common\jlib\11.1.2.0\epm_j2se.jar referenced from C:\oracle\Middleware\EPMSystem11R1\common\config\11.1.2.0\configtool.jar
Total classpath elements to check: 67
Check for C:\oracle\Middleware\EPMSystem11R1\common\config\11.1.2.0\lib\hit-common.jar existence succeeded; file depth: 1
Check for C:\oracle\Middleware\EPMSystem11R1\common\config\11.1.2.0\lib\hit-config.jar existence succeeded; file depth: 1
Jars manifest check succeeded
Running Environment variables check... Environment variables check succeeded
Running Windows system32 directory check... Windows system32 directory check succeeded
Preconfig checks passed! Going further
[2010-05-09T06:49:22.303-06:00] [EPMCFG] [NOTIFICATION] [EPMCFG-01731] [oracle.EPMCFG] [tid: 10] [ecid: 0000IXx7D4337E65zNd9iW1BtexF000000,0] [SRC_CLASS: com.hyperion.config.wizard.ConfigToolWizardLoader] Couldnt find proper class for wizard state: {0}, skipping...
[2010-05-09T06:49:22.943-06:00] [EPMCFG] [WARNING] [EPMCFG-01001] [oracle.EPMCFG] [tid: 10] [ecid: 0000IXx7D4337E65zNd9iW1BtexF000000,0] [SRC_CLASS: com.hyperion.config.document.Storage] trace: {0}[[
com.hyperion.hit.registry.exceptions.RegistryException: No database properties could be read
[2010-05-09T06:49:22.943-06:00] [EPMCFG] [TRACE] [EPMCFG-05934] [oracle.EPMCFG] [tid: 10] [ecid: 0000IXx7D4337E65zNd9iW1BtexF000000,0] [SRC_CLASS: com.hyperion.cis.utils.StopWatch] Task [Init Storage] has been started.
[2010-05-09T06:49:22.943-06:00] [EPMCFG] [TRACE] [EPMCFG-05934] [oracle.EPMCFG] [tid: 10] [ecid: 0000IXx7D4337E65zNd9iW1BtexF000000,0] [SRC_CLASS: com.hyperion.cis.utils.StopWatch] Task [Getting registry instance] has been started.
[2010-05-09T06:49:22.943-06:00] [EPMCFG] [WARNING] [EPMCFG-01001] [oracle.EPMCFG] [tid: 10] [ecid: 0000IXx7D4337E65zNd9iW1BtexF000000,0] [SRC_CLASS: com.hyperion.config.document.Storage] trace: com.hyperion.hit.registry.exceptions.RegistryException: No database properties could be read
[2010-05-09T06:49:22.943-06:00] [EPMCFG] [TRACE] [EPMCFG-05935] [oracle.EPMCFG] [tid: 10] [ecid: 0000IXx7D4337E65zNd9iW1BtexF000000,0] [SRC_CLASS: com.hyperion.cis.utils.StopWatch] Task [Getting registry instance] has been ended. Execution time [0] sec.
[2010-05-09T06:49:22.943-06:00] [EPMCFG] [TRACE] [EPMCFG-05934] [oracle.EPMCFG] [tid: 10] [ecid: 0000IXx7D4337E65zNd9iW1BtexF000000,0] [SRC_CLASS: com.hyperion.cis.utils.StopWatch] Task [Loading CT documents] has been started.
[2010-05-09T06:49:22.959-06:00] [EPMCFG] [NOTIFICATION] [EPMCFG-01044] [oracle.EPMCFG] [tid: 10] [ecid: 0000IXx7D4337E65zNd9iW1BtexF000000,0] [SRC_CLASS: com.hyperion.cis.config.document.ConfigToolDocumentManager] Loading product descriptor from file C:\Oracle\Middleware\EPMSystem11R1\common\config\11.1.2.0\product\aps\11.1.2.0\default_aps_1.xml...
[2010-05-09T06:50:53.137-06:00] [EPMCFG] [TRACE] [EPMCFG-05922] [oracle.EPMCFG] [tid: 13] [ecid: 0000IXx7Zkm37E65zNd9iW1BtexF000004,0] [SRC_CLASS: com.hyperion.install.sw.SoftwareRegistry] Adding Hyperion Home entry...
[2010-05-09T06:50:53.137-06:00] [EPMINS] [NOTIFICATION] [EPMINS-00006] [oracle.EPMINS] [tid: 13] [ecid: 0000IXx7Zkm37E65zNd9iW1BtexF000004,0] [SRC_CLASS: com.hyperion.hit.wizard.Wizard] Wizard state is: RegistryWizardState
[2010-05-09T06:51:41.437-06:00] [EPMINS] [TRACE] [EPMINS-00015] [oracle.EPMINS] [tid: 11] [ecid: 0000IXx7Zhb37E65zNd9iW1BtexF000002,0] [SRC_CLASS: com.hyperion.hit.wizard.AbstractWizardAction] Invoked action: navigation.next
[2010-05-09T06:51:41.453-06:00] [EPMCFG] [ERROR] [EPMCFG-01001] [oracle.EPMCFG] [tid: 14] [ecid: 0000IXx7j^D37E65zNd9iW1BtexF000005,0] [SRC_CLASS: com.hyperion.config.document.Storage] trace: {0}[[
com.hyperion.hit.registry.exceptions.RegistryException: com.hyperion.hit.registry.exceptions.RegistryException: No database properties could be read
at com.hyperion.hit.registry.Registry.releaseInstance(Registry.java:2039)
at com.hyperion.config.document.Storage.resetRegistryItems(Storage.java:811)
at com.hyperion.config.document.Storage.resetRegistry(Storage.java:798)
at com.hyperion.config.wizard.impl.RegistryWizardState$1.validate(RegistryWizardState.java:348)
at com.hyperion.hit.wizard.Wizard$NextClass.run(Wizard.java:504)
at java.lang.Thread.run(Thread.java:619)
Caused by: com.hyperion.hit.registry.exceptions.RegistryException: No database properties could be read
at com.hyperion.hit.registry.datasource.SharedServicesDataSourceFactory.getDataSource(SharedServicesDataSourceFactory.java:29)
at com.hyperion.hit.registry.datasource.SharedServicesDatabaseConnectionBuilder.getConnection(SharedServicesDatabaseConnectionBuilder.java:26)
at com.hyperion.hit.registry.RegistryUtils.createNewConnection(RegistryUtils.java:183)
at com.hyperion.hit.registry.RegistryConnection.getInstance(RegistryConnection.java:149)
at com.hyperion.hit.registry.Registry.releaseInstance(Registry.java:2030)
... 5 more
[2010-05-09T06:51:46.891-06:00] [EPMCFG] [WARNING] [EPMCFG-01863] [oracle.EPMCFG] [tid: 14] [ecid: 0000IXx7j^D37E65zNd9iW1BtexF000005,0] [SRC_CLASS: com.hyperion.config.wizard.impl.RegistryWizardState] Unknown server type: ORACLE
[2010-05-09T06:51:46.938-06:00] [EPMCFG] [TRACE] [EPMCFG-01864] [oracle.EPMCFG] [tid: 14] [ecid: 0000IXx7j^D37E65zNd9iW1BtexF000005,0] [SRC_CLASS: com.hyperion.config.wizard.impl.RegistryWizardState] HSS DB commit: serverType = ORACLE, host = fsdev21.jeffco.k12.co.us, port = 1521, db = EPMDMO
[2010-05-09T06:54:20.402-06:00] [EPMCFG] [TRACE] [EPMCFG-01001] [oracle.EPMCFG] [tid: 22] [ecid: 0000IXx8MHf37E65zNd9iW1BtexF00000B,0] [SRC_CLASS: com.hyperion.cis.utils.Log4jEPMLoggerAdapter] trace: oracle.sysman.ccr.common.network.EndPoint: SSL Protocol Initialized - SSL SocketFactory initialized
[2010-05-09T06:54:20.699-06:00] [EPMCFG] [TRACE] [EPMCFG-01001] [oracle.EPMCFG] [tid: 22] [ecid: 0000IXx8MHf37E65zNd9iW1BtexF00000B,0] [SRC_CLASS: com.hyperion.cis.utils.Log4jEPMLoggerAdapter] trace: oracle.sysman.ccr.common.network.EndPoint: Peer Certificate Chain(3):
[2010-05-09T06:54:20.714-06:00] [EPMCFG] [TRACE] [EPMCFG-01001] [oracle.EPMCFG] [tid: 22] [ecid: 0000IXx8MHf37E65zNd9iW1BtexF00000B,0] [SRC_CLASS: com.hyperion.cis.utils.Log4jEPMLoggerAdapter] trace: oracle.sysman.ccr.common.network.EndPoint: [[[
Version: V3
Subject: CN=ccr.oracle.com, OU=Terms of use at www.verisign.com/rpa (c)05, OU=Global IT, O=Oracle Corporation, L=Redwood Shores, ST=California, C=US
Signature Algorithm: SHA1withRSA, OID = 1.2.840.113549.1.1.5
Key: Sun RSA public key, 1024 bits
modulus: 126484617735060833031672477175673947636995798346030414463203905767325249772953279144384357766006815101034501698878511926718137275402247180206176507598520965207099036209959054153609440070358274987559344845438007585125964758282852498389487164896685302381484205088204064664382056656592869143856352689583929480807
public exponent: 65537
Validity: [From: Mon May 04 18:00:00 MDT 2009,
To: Sun Jul 04 17:59:59 MDT 2010]
Issuer: CN=VeriSign Class 3 Secure Server CA, OU=Terms of use at https://www.verisign.com/rpa (c)05, OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US
SerialNumber: [ 52b9bccd 239d7a0d 7bb16003 389848b0]
Certificate Extensions: 8
[1]: ObjectId: 1.3.6.1.5.5.7.1.12 Criticality=false
Extension unknown: DER encoded OCTET string =
0000: 04 62 30 60 A1 5E A0 5C 30 5A 30 58 30 56 16 09 .b0`.^.\0Z0X0V..
0010: 69 6D 61 67 65 2F 67 69 66 30 21 30 1F 30 07 06 image/gif0!0.0..
0020: 05 2B 0E 03 02 1A 04 14 4B 6B B9 28 96 06 0C BB .+......Kk.(....
0030: D0 52 38 9B 29 AC 4B 07 8B 21 05 18 30 26 16 24 .R8.).K..!..0&.$
0040: 68 74 74 70 3A 2F 2F 6C 6F 67 6F 2E 76 65 72 69 http://logo.veri
0050: 73 69 67 6E 2E 63 6F 6D 2F 76 73 6C 6F 67 6F 31 sign.com/vslogo1
0060: 2E 67 69 66 .gif
[2]: ObjectId: 2.5.29.35 Criticality=false
AuthorityKeyIdentifier [
KeyIdentifier [
0000: 6F EC AF A0 DD 8A A4 EF F5 2A 10 67 2D 3F 55 82 o........*.g-?U.
0010: BC D7 EF 25 ...%
[3]: ObjectId: 2.5.29.31 Criticality=false
CRLDistributionPoints [
[DistributionPoint:
[URIName: http://SVRSecure-crl.verisign.com/SVRSecure2005.crl]
[4]: ObjectId: 2.5.29.37 Criticality=false
ExtendedKeyUsages [
serverAuth
clientAuth
[5]: ObjectId: 2.5.29.32 Criticality=false
CertificatePolicies [
[CertificatePolicyId: [2.16.840.1.113733.1.7.23.3]
[PolicyQualifierInfo: [
qualifierID: 1.3.6.1.5.5.7.2.1
qualifier: 0000: 16 1C 68 74 74 70 73 3A 2F 2F 77 77 77 2E 76 65 ..https://www.ve
0010: 72 69 73 69 67 6E 2E 63 6F 6D 2F 72 70 61 risign.com/rpa
[6]: ObjectId: 2.5.29.15 Criticality=false
KeyUsage [
DigitalSignature
Key_Encipherment
[7]: ObjectId: 1.3.6.1.5.5.7.1.1 Criticality=false
AuthorityInfoAccess [
[accessMethod: 1.3.6.1.5.5.7.48.1
accessLocation: URIName: http://ocsp.verisign.com, accessMethod: 1.3.6.1.5.5.7.48.2
accessLocation: URIName: http://SVRSecure-aia.verisign.com/SVRSecure2005-aia.cer]
[8]: ObjectId: 2.5.29.19 Criticality=false
BasicConstraints:[
CA:false
PathLen: undefined
Algorithm: [SHA1withRSA]
[2010-05-09T06:54:20.714-06:00] [EPMCFG] [TRACE] [EPMCFG-01001] [oracle.EPMCFG] [tid: 22] [ecid: 0000IXx8MHf37E65zNd9iW1BtexF00000B,0] [SRC_CLASS: com.hyperion.cis.utils.Log4jEPMLoggerAdapter] trace: oracle.sysman.ccr.common.network.EndPoint: [[[
Version: V3
Subject: CN=VeriSign Class 3 Secure Server CA, OU=Terms of use at https://www.verisign.com/rpa (c)05, OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US
Signature Algorithm: SHA1withRSA, OID = 1.2.840.113549.1.1.5
Key: Sun RSA public key, 2048 bits
modulus: 18905729229464742433949840178165285210788629616064305164260843170201977241822595607598003983710482114887504542420063531704226365322091550579034120400511694538047325464426047959412241672706076731441028369861556999479337863789783838582999151810376013650218058341794419022809268802993425241541430009002110553726612125414429934927217253337526656605550620555845061032537869588361121949241772361851996536275260212221084778605793422355009443918198903890623415507477268041766919150091887619618794603091993360637671933766441597921249204891707900552776893415739395596650548462810104696585021566385762017523199762687187467514321
public exponent: 65537
Validity: [From: Tue Jan 18 17:00:00 MST 2005,
To: Sun Jan 18 16:59:59 MST 2015]
Issuer: OU=Class 3 Public Primary Certification Authority, O="VeriSign, Inc.", C=US
SerialNumber: [ 75337d9a b0e1233b ae2d7de4 469162d4]
<RESPONSE><STATUS CODE="202"><MESSAGE></MESSAGE></STATUS><REQUEST_DATA><REGISTRATION_CIPHER VALUE="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"/></REQUEST_DATA></RESPONSE>
[2010-05-09T06:55:22.359-06:00] [EPMCFG] [WARNING] [EPMCFG-01001] [oracle.EPMCFG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.hit.fusion.FusionComponent] trace: The component type 'Foundation' is not supported. Valid component types are: [OCM, OHS, WebCache]
[2010-05-09T06:55:33.954-06:00] [EPMCFG] [ERROR] [EPMCFG-01001] [oracle.EPMCFG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.config.document.Storage] trace: com.hyperion.hit.registry.exceptions.RegistryException: Unable to create registry.
[2010-05-09T06:55:33.954-06:00] [EPMCFG] [TRACE] [EPMCFG-02015] [oracle.EPMCFG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.config.wizard.impl.RunAllTasks] Creating product component(s) in the HIT Registry (if not created yet) for all selected product(s)...
[2010-05-09T06:55:33.954-06:00] [EPMCFG] [TRACE] [EPMCFG-01321] [oracle.EPMCFG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.cis.config.ConfigRegistryUtils] Creating product component: component type = SHARED_SERVICES_PRODUCT
[2010-05-09T06:55:33.954-06:00] [EPMCFG] [TRACE] [EPMCFG-01322] [oracle.EPMCFG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.cis.config.ConfigRegistryUtils] Product component already exists in the registry: component type = SHARED_SERVICES_PRODUCT
[2010-05-09T06:55:33.954-06:00] [EPMCFG] [TRACE] [EPMCFG-01321] [oracle.EPMCFG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.cis.config.ConfigRegistryUtils] Creating product component: component type = WORKSPACE
[2010-05-09T06:55:42.970-06:00] [EPMCFG] [TRACE] [EPMCFG-05955] [oracle.EPMCFG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.config.document.Storage] Setting link. Parent: id [b57bd794d9cd2537337158c31287d1efc497ffe], componnet type [FOUNDATION_SERVICES_PRODUCT]. Child: id [b57bd794d9cd2537337158c31287d1efc497ff1], component type [WORKSPACE]
[2010-05-09T06:55:42.970-06:00] [EPMCFG] [TRACE] [EPMCFG-02144] [oracle.EPMCFG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.config.document.Storage] Storage storeComponent trace : WORKSPACE:[b57bd794d9cd2537337158c31287d1efc497ff1] to be stored
[2010-05-09T06:55:42.970-06:00] [EPMCFG] [TRACE] [EPMCFG-02144] [oracle.EPMCFG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.config.document.Storage] Storage storeComponent trace : allRegistryComponents contains WORKSPACE:[b57bd794d9cd2537337158c31287d1efc497ff1]
[2010-05-09T06:55:42.970-06:00] [EPMCFG] [TRACE] [EPMCFG-02144] [oracle.EPMCFG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.config.document.Storage] Storage storeComponent trace : toUpdateComponents did not contain WORKSPACE:[b57bd794d9cd2537337158c31287d1efc497ff1]. It has been added to toUpdateComponents
[2010-05-09T06:55:42.970-06:00] [EPMCFG] [TRACE] [EPMCFG-01426] [oracle.EPMCFG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.cis.ant.AbstractAntConfigurator] propertiesExtractLocation : C:\Oracle\Middleware\user_projects\domains\EPMSystem\scripts
[2010-05-09T06:55:47.986-06:00] [EPMCFG] [ERROR] [EPMCFG-01001] [oracle.EPMCFG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.cis.utils.Shortcut] trace: shortcut out:Microsoft (R) Windows Script Host Version 5.7[[
Copyright (C) Microsoft Corporation. All rights reserved.
[2010-05-09T06:55:58.627-06:00] [EPMCFG] [ERROR] [EPMCFG-02151] [oracle.EPMCFG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.hit.fusion.FusionComponent] oracleComponent is null. Component will not be provisioned.
[2010-05-09T06:56:02.690-06:00] [EPMCFG] [WARNING] [EPMCFG-01113] [oracle.EPMCFG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.cis.config.AbstractProductDBConfigurator] Couldn't find product component in updateRegistryEntries
[2010-05-09T06:56:02.706-06:00] [EPMCFG] [NOTIFICATION] [EPMCFG-01107] [oracle.EPMCFG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.cis.DBConfigurator] Running file: C:\Oracle\Middleware\EPMSystem11R1\products\Foundation\workspace\database\Oracle\create.sql
[2010-05-09T06:56:03.503-06:00] [EPMCFG] [ERROR] [EPMCFG-01020] [oracle.EPMCFG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.config.wizard.impl.RunAllTasks] Error: [[
java.lang.NullPointerException
at com.hyperion.cis.config.AppServerDeployer.isDeployAsWinService(AppServerDeployer.java:1699)
at com.hyperion.cis.config.AppServerDeployer.initializeParameters(AppServerDeployer.java:169)
at com.hyperion.config.wizard.impl.RunAllTasks.executeAppDeploymentTask(RunAllTasks.java:636)
at com.hyperion.config.wizard.impl.RunAllTasks.execute(RunAllTasks.java:331)
at com.hyperion.config.wizard.impl.RunnAllTasksState.run(RunnAllTasksState.java:89)
at java.lang.Thread.run(Thread.java:619)
[2010-05-09T06:57:03.804-06:00] [EPMCFG] [ERROR] [EPMCFG-01020] [oracle.EPMCFG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.foundation.config.OCMTaskProcessor] Error: [[
java.lang.NullPointerException
at com.hyperion.foundation.config.OCMTaskProcessor.uploadOCMConfigurationToRegistry(OCMTaskProcessor.java:209)
at com.hyperion.foundation.config.OCMTaskProcessor.execute(OCMTaskProcessor.java:95)
at com.hyperion.cis.CustomTaskProcessor.execute(CustomTaskProcessor.java:94)
at com.hyperion.config.wizard.impl.RunAllTasks.executeCustomTask(RunAllTasks.java:725)
at com.hyperion.config.wizard.impl.RunAllTasks.execute(RunAllTasks.java:313)
at com.hyperion.config.wizard.impl.RunnAllTasksState.run(RunnAllTasksState.java:89)
at java.lang.Thread.run(Thread.java:619)
[2010-05-09T06:57:07.992-06:00] [EPMCFG] [ERROR] [EPMCFG-02151] [oracle.EPMCFG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.hit.fusion.FusionComponent] oracleComponent is null. Component will not be provisioned.
[2010-05-09T06:57:07.992-06:00] [EPMCFG] [TRACE] [EPMCFG-01001] [oracle.EPMCFG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.config.wizard.impl.RunAllTasks] trace: Component provisioning is done.
[2010-05-09T06:57:07.992-06:00] [EPMCFG] [TRACE] [EPMCFG-01001] [oracle.EPMCFG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.config.wizard.impl.RunAllTasks] trace: Done sorting tasks by priority
[2010-05-09T06:57:07.992-06:00] [EPMCFG] [TRACE] [EPMCFG-07326] [oracle.EPMCFG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.config.wizard.impl.RunAllTasks] Executing deployment task for ProductDescriptor [workspace]
[2010-05-09T06:57:07.992-06:00] [EPMCFG] [TRACE] [EPMCFG-01328] [oracle.EPMCFG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.cis.config.ConfigRegistryUtils] Looking for product component in the registry: component type = SHARED_SERVICES_PRODUCT
[2010-05-09T06:57:08.007-06:00] [EPMCFG] [ERROR] [EPMCFG-01020] [oracle.EPMCFG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.config.wizard.impl.RunAllTasks] Error: [[
java.lang.NullPointerException
at com.hyperion.cis.config.AppServerDeployer.isDeployAsWinService(AppServerDeployer.java:1699)
at com.hyperion.cis.config.AppServerDeployer.initializeParameters(AppServerDeployer.java:169)
at com.hyperion.config.wizard.impl.RunAllTasks.executeAppDeploymentTask(RunAllTasks.java:636)
at com.hyperion.config.wizard.impl.RunAllTasks.execute(RunAllTasks.java:331)
at com.hyperion.config.wizard.impl.RunnAllTasksState.run(RunnAllTasksState.java:89)
at java.lang.Thread.run(Thread.java:619)
Registry.log:
[2010-05-09T06:51:46.860-06:00] [EPMREG] [NOTIFICATION] [EPMREG-51096] [oracle.EPMREG.REG] [tid: 14] [ecid: 0000IXx7j^D37E65zNd9iW1BtexF000005,0] [SRC_CLASS: com.hyperion.hit.registry.RegistryUtils] [SRC_METHOD: readDatabaseProperties] Security Key could not be read from reg.properties file.
[2010-05-09T06:55:33.719-06:00] [EPMREG] [ERROR] [EPMREG-11054] [oracle.EPMREG.REG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.hit.registry.RegistryConnection] [SRC_METHOD: createRegistry] [arg: C:\Oracle\Middleware\EPMSystem11R1\common\config\11.1.2.0\resources\registry\create_oracle.sql] An SQL Exception executing the registry DDL script C:\Oracle\Middleware\EPMSystem11R1\common\config\11.1.2.0\resources\registry\create_oracle.sql.
[2010-05-09T06:55:33.735-06:00] [EPMREG] [ERROR] [EPMREG-11099] [oracle.EPMREG.REG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.hit.registry.RegistryConnection] [SRC_METHOD: createRegistry] Exception occurred.[[
java.sql.SQLSyntaxErrorException: ORA-00917: missing comma
at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:91)
at oracle.jdbc.driver.DatabaseError.newSQLException(DatabaseError.java:133)
at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:206)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:455)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:413)
at oracle.jdbc.driver.T4C8Oall.receive(T4C8Oall.java:1035)
at oracle.jdbc.driver.T4CStatement.doOall8(T4CStatement.java:183)
at oracle.jdbc.driver.T4CStatement.executeForRows(T4CStatement.java:942)
at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1223)
at oracle.jdbc.driver.OracleStatement.executeInternal(OracleStatement.java:1775)
at oracle.jdbc.driver.OracleStatement.execute(OracleStatement.java:1744)
at oracle.jdbc.driver.OracleStatementWrapper.execute(OracleStatementWrapper.java:299)
at com.hyperion.hit.registry.RegistryConnection.createRegistry(RegistryConnection.java:241)
at com.hyperion.hit.registry.RegistryUtils.initRegistry(RegistryUtils.java:82)
at com.hyperion.hit.registry.Registry.createRegistry(Registry.java:2220)
at com.hyperion.config.document.Storage.createRegProperties(Storage.java:1396)
at com.hyperion.config.wizard.impl.RunAllTasks.execute(RunAllTasks.java:105)
at com.hyperion.config.wizard.impl.RunnAllTasksState.run(RunnAllTasksState.java:89)
at java.lang.Thread.run(Thread.java:619)
[2010-05-09T06:56:03.456-06:00] [EPMREG] [ERROR] [EPMREG-11037] [oracle.EPMREG.REG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.hit.registry.Registry] [SRC_METHOD: getConnection] An error occured when checking the status of the registry connection and reseting it.[[
com.hyperion.hit.registry.exceptions.RegistryException: No database properties could be read
at com.hyperion.hit.registry.datasource.SharedServicesDataSourceFactory.getDataSource(SharedServicesDataSourceFactory.java:29)
at com.hyperion.hit.registry.datasource.SharedServicesDatabaseConnectionBuilder.getConnection(SharedServicesDatabaseConnectionBuilder.java:26)
at com.hyperion.hit.registry.RegistryUtils.createNewConnection(RegistryUtils.java:183)
at com.hyperion.hit.registry.Registry.getConnection(Registry.java:161)
at com.hyperion.hit.registry.Registry.lookupComponents(Registry.java:1263)
at com.hyperion.hit.registry.Registry.lookup(Registry.java:517)
at com.hyperion.css.registry.RegistryManager.<init>(RegistryManager.java:70)
at com.hyperion.css.registry.RegistryManager.populateCSSTrustedServicesKey(RegistryManager.java:140)
at com.hyperion.foundation.config.FoundationDbConfigurator.populateCssTrustedKey(FoundationDbConfigurator.java:121)
at com.hyperion.foundation.config.FoundationDbConfigurator.configure(FoundationDbConfigurator.java:88)
at com.hyperion.config.wizard.impl.RunAllTasks.executeDbConfigTask(RunAllTasks.java:753)
at com.hyperion.config.wizard.impl.RunAllTasks.execute(RunAllTasks.java:322)
at com.hyperion.config.wizard.impl.RunnAllTasksState.run(RunnAllTasksState.java:89)
at java.lang.Thread.run(Thread.java:619)
[2010-05-09T06:56:03.456-06:00] [EPMREG] [ERROR] [EPMREG-11045] [oracle.EPMREG.REG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.hit.registry.Registry] [SRC_METHOD: lookupComponents] [arg: SYSTEM9] An exception when looking up components of type SYSTEM9 matching the specified properties.
[2010-05-09T06:56:03.456-06:00] [EPMREG] [ERROR] [EPMREG-11099] [oracle.EPMREG.REG] [tid: 27] [ecid: 0000IXx8^W937E65zNd9iW1BtexF00000G,0] [SRC_CLASS: com.hyperion.hit.registry.Registry] [SRC_METHOD: lookupComponents] Exception occurred.[[
com.hyperion.hit.registry.exceptions.RegistryException: com.hyperion.hit.registry.exceptions.RegistryException: No database properties could be read
at com.hyperion.hit.registry.Registry.getConnection(Registry.java:178)
at com.hyperion.hit.registry.Registry.lookupComponents(Registry.java:1263)
at com.hyperion.hit.registry.Registry.lookup(Registry.java:517)
at com.hyperion.css.registry.RegistryManager.<init>(RegistryManager.java:70)
at com.hyperion.css.registry.RegistryManager.populateCSSTrustedServicesKey(RegistryManager.java:140)
at com.hyperion.foundation.config.FoundationDbConfigurator.populateCssTrustedKey(FoundationDbConfigurator.java:121)
at com.hyperion.foundation.config.FoundationDbConfigurator.configure(FoundationDbConfigurator.java:88)
at com.hyperion.config.wizard.impl.RunAllTasks.executeDbConfigTask(RunAllTasks.java:753)
at com.hyperion.config.wizard.impl.RunAllTasks.execute(RunAllTasks.java:322)
at com.hyperion.config.wizard.impl.RunnAllTasksState.run(RunnAllTasksState.java:89)
at java.lang.Thread.run(Thread.java:619)
Caused by: com.hyperion.hit.registry.exceptions.RegistryException: No database properties could be read
at com.hyperion.hit.registry.datasource.SharedServicesDataSourceFactory.getDataSource(SharedServicesDataSourceFactory.java:29)
at com.hyperion.hit.registry.datasource.SharedServicesDatabaseConnectionBuilder.getConnection(SharedServicesDatabaseConnectionBuilder.java:26)
at com.hyperion.hit.registry.RegistryUtils.createNewConnection(RegistryUtils.java:183)
at com.hyperion.hit.registry.Registry.getConnection(Registry.java:161)
... 10 more
Yes. I downloaded and extracted the additional components. I have also dropped and recreated the HSS repository. Each time I have tried to reinstall, I have uninstalled all EPM/Oracle components, removed registry keys, removed EPM environment variables and removed references to oracle in the PATH environment variable.
I have tried installing/configuring HSS 11.1.2 on both Windows 2008 SP1 64-bit and Windows 2008 SP1 32-bit. The configuration error is the same.
I was able to get my SR reassigned to a different support analyst, and we are working on troubleshooting now.
If you can think of anything else to try, let me know.
BTW...on the 32-bit server, the page file maximum is 16GB (should be enough)?
Thanks.
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http://social.msdn.microsoft.com/Forums/sqlserver/en-US/184c4f6c-b292-4f9a-beca-80b70f4392fe/report-manager-prompts-3-or-4-times-for-usernamepassword-before-letting-users-in?forum=sqlreportingservices
Reference:
Resolving Kerberos Authentication Errors When Connecting to a Report Server
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at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1783)
Caused by: ALC-PDG-80000-000: com.adobe.pdfg.exceptions.ConfigException: ALC-PDG-080-000-Connection to failed service.
at com.adobe.pdfg.config.PDFGConfigServiceImpl.validateUserCredentials(PDFGConfigServiceImpl .java:494)
at com.adobe.pdfg.config.PDFGConfigServiceImpl.updateUserAccountsSettings(PDFGConfigServiceI mpl.java:870)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:118)
... 71 more
Caused by: java.lang.IllegalStateException: Connection to failed service.
at com.adobe.service.ResourcePooler.allocateResource(ResourcePooler.java:96)
at com.adobe.service.ConnectionFactoryManagerPeer.getConnectionResourceFromPool(ConnectionFa ctoryManagerPeer.java:79)
at com.adobe.service.J2EEConnectionFactoryManagerPeerImpl.getConnection(J2EEConnectionFactor yManagerPeerImpl.java:103)
at com.adobe.service.ConnectionFactoryRmiAdapter.getConnection(ConnectionFactoryRmiAdapter.j ava:54)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at com.ibm.rmi.util.ProxyUtil$4.run(ProxyUtil.java:609)
at java.security.AccessController.doPrivileged(AccessController.java:280)
at com.ibm.rmi.util.ProxyUtil.invokeWithClassLoaders(ProxyUtil.java:606)
at com.ibm.CORBA.iiop.ClientDelegate.invoke(ClientDelegate.java:1177)
at $Proxy35.getConnection(Unknown Source)
at com.adobe.service._ConnectionFactoryRemote_Stub.getConnection(_ConnectionFactoryRemote_St ub.java:59)
at com.adobe.pdfg.config.PDFGConfigServiceImpl.getColorProfileService(PDFGConfigServiceImpl. java:1252)
at com.adobe.pdfg.config.PDFGConfigServiceImpl.validateUserCredentials(PDFGConfigServiceImpl .java:487)
... 77 more
at com.adobe.idp.dsc.provider.impl.base.AbstractResponseHolder.handleException(AbstractRespo nseHolder.java:150)
at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapSdkBindingStubUtil.deSerializeResponse( SoapSdkBindingStubUtil.java:132)
at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapAxisDispatcher.doSend(SoapAxisDispatche r.java:132)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispat cher.java:66)
at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)
at com.adobe.pdfg.lcm.configure.users.AddPDFGAdminUserTask.run(AddPDFGAdminUserTask.java:76)
at java.lang.Thread.run(Thread.java:619)
Systemout
[3/11/13 10:03:35:744 EST] 000000de ProcessResour A ALC-BMC-001-505: Service ColorProfileSvc: Starting native process with command line "C:\\Program Files (x86)\\IBM\\WebSphere\\AppServer\\installedApps\\adobe\\server1\\ColorProfileSvc\\ColorPr ofileService.exe" -IOR IOR:00bdbdbd0000002249444c3a636f6d2f61646f62652f736572766963652f4d616e616765723a312e3000b dbd000000010000000000000460000102bd0000000b4851324b38454945323500bd0000bdbd0000001f4c4d424 9000000154773e3aa001500050442522d3700080100000000000000bd0000000a000000010000001400bdbdbd0 501000100000000000101000000000049424d0a0000000800bd00011600000100000026000000020002bdbd494 24d04000000050005020102bdbdbd0000001f0000000400bd0003000000200000000400bd00010000002500000 00400bd000300000021000002d80001bdbd000000060002bdbd000000240000001e00bd00260002bdbd0000000 10000000b31302e312e32302e353400bd24bb00400000bdbd0000000806062b1200021e0200000028040100080 6062b1200021e020000001864656661756c7457494d46696c6542617365645265616c6d0000000000000000000 00000000000000042bdbd000000240000001e00bd00660042bdbd000000010000000b31302e312e32302e35340 0bd24ba00400000bdbd0000000806062b1200021e02000000280401000806062b1200021e02000000186465666 1756c7457494d46696c6542617365645265616c6d000000000000000000000000000000000002bdbd000000240 000001e00bd00260002bdbd000000010000000b31302e312e32302e353400bd24bb00400000bdbd00000008060 6678102010101000000280401000806066781020101010000001864656661756c7457494d46696c65426173656 45265616c6d000000000000000000000000000000000042bdbd000000240000001e00bd00660042bdbd0000000 10000000b31302e312e32302e353400bd24ba00400000bdbd00000008060667810201010100000028040100080 6066781020101010000001864656661756c7457494d46696c6542617365645265616c6d0000000000000000000 00000000000000002bdbd000000240000001e00bd00260002bdbd000000010000000b31302e312e32302e35340 0bd24bb00400000bdbd0000000806062b1200021e06000000280401000806062b1200021e06000000186465666 1756c7457494d46696c6542617365645265616c6d000000000000000000000000000000000042bdbd000000240 000001e00bd00660042bdbd000000010000000b31302e312e32302e353400bd24ba00400000bdbd00000008060 62b1200021e06000000280401000806062b1200021e060000001864656661756c7457494d46696c65426173656 45265616c6d0000000000000000000000000000000049424d21000000ba00bd00010000bdbd0000001057494d5 57365725265676973747279000000002149424d20576562537068657265204170706c69636174696f6e2053657 276657200bdbdbd00000008382e352e302e300000000007352f312f313200bd0000000a676d313231382e30310 0bdbd000000452863656c6c293a4851324b3845494532354e6f6465303143656c6c3a286e6f6465293a4851324 b3845494532354e6f646530313a28736572766572293a7365727665723100bdffff0001bdbd000000140000000 800bd00b6400224ba -AppServer websphere
[3/11/13 10:03:35:787 EST] 000007c2 ProcessResour W ALC-BMC-001-024: Service ColorProfileSvc: Process ProcessResource@93771607(name=ColorProfileService.exe,pid=0) terminated abnormally with error code {3}
[3/11/13 10:03:35:794 EST] 000000de ProcessResour A ALC-BMC-001-505: Service ColorProfileSvc: Starting native process with command line "C:\\Program Files (x86)\\IBM\\WebSphere\\AppServer\\installedApps\\adobe\\server1\\ColorProfileSvc\\ColorPr ofileService.exe" -IOR IOR:00bdbdbd0000002249444c3a636f6d2f61646f62652f736572766963652f4d616e616765723a312e3000b dbd000000010000000000000460000102bd0000000b4851324b38454945323500bd0000bdbd0000001f4c4d424 9000000154773e3aa001500050442522d3800080100000000000000bd0000000a000000010000001400bdbdbd0 501000100000000000101000000000049424d0a0000000800bd00011600000100000026000000020002bdbd494 24d04000000050005020102bdbdbd0000001f0000000400bd0003000000200000000400bd00010000002500000 00400bd000300000021000002d80001bdbd000000060002bdbd000000240000001e00bd00260002bdbd0000000 10000000b31302e312e32302e353400bd24bb00400000bdbd0000000806062b1200021e0200000028040100080 6062b1200021e020000001864656661756c7457494d46696c6542617365645265616c6d0000000000000000000 00000000000000042bdbd000000240000001e00bd00660042bdbd000000010000000b31302e312e32302e35340 0bd24ba00400000bdbd0000000806062b1200021e02000000280401000806062b1200021e02000000186465666 1756c7457494d46696c6542617365645265616c6d000000000000000000000000000000000002bdbd000000240 000001e00bd00260002bdbd000000010000000b31302e312e32302e353400bd24bb00400000bdbd00000008060 6678102010101000000280401000806066781020101010000001864656661756c7457494d46696c65426173656 45265616c6d000000000000000000000000000000000042bdbd000000240000001e00bd00660042bdbd0000000 10000000b31302e312e32302e353400bd24ba00400000bdbd00000008060667810201010100000028040100080 6066781020101010000001864656661756c7457494d46696c6542617365645265616c6d0000000000000000000 00000000000000002bdbd000000240000001e00bd00260002bdbd000000010000000b31302e312e32302e35340 0bd24bb00400000bdbd0000000806062b1200021e06000000280401000806062b1200021e06000000186465666 1756c7457494d46696c6542617365645265616c6d000000000000000000000000000000000042bdbd000000240 000001e00bd00660042bdbd000000010000000b31302e312e32302e353400bd24ba00400000bdbd00000008060 62b1200021e06000000280401000806062b1200021e060000001864656661756c7457494d46696c65426173656 45265616c6d0000000000000000000000000000000049424d21000000ba00bd00010000bdbd0000001057494d5 57365725265676973747279000000002149424d20576562537068657265204170706c69636174696f6e2053657 276657200bdbdbd00000008382e352e302e300000000007352f312f313200bd0000000a676d313231382e30310 0bdbd000000452863656c6c293a4851324b3845494532354e6f6465303143656c6c3a286e6f6465293a4851324 b3845494532354e6f646530313a28736572766572293a7365727665723100bdffff0001bdbd000000140000000 800bd00b6400224ba -AppServer websphere
[3/11/13 10:03:35:839 EST] 000007c5 ProcessResour W ALC-BMC-001-024: Service ColorProfileSvc: Process ProcessResource@99362d6c(name=ColorProfileService.exe,pid=0) terminated abnormally with error code {3}
SystemErr
[3/11/13 10:03:35:778 EST] 000007c2 SystemErr R system exception1096024066
[3/11/13 10:03:35:778 EST] 000007c2 SystemErr R Unknown Exception in doFlush()
[3/11/13 10:03:35:778 EST] 000007c2 SystemErr R AdobeServer::Logger: flusher terminated abnormaly
[3/11/13 10:03:35:829 EST] 000007c5 SystemErr R system exception1096024066
[3/11/13 10:03:35:830 EST] 000007c5 SystemErr R Unknown Exception in doFlush()
AdobeServer::Logger: flusher terminated abnormalyI today finished installing on W2R2+WebSphere 8 LC ES4 with a similar error on XMLForm.exe. This link worked for me and my error was similar.
http://blogs.adobe.com/livecycle/2012/05/livecycle-xmlforms-native-process-and-websphere-g lobal-security.html -
Install Netweaver 7.1, service pack 3 on Windows 2008 Server 64bit
Hi All,
Good Morning. I am working as Oracle APPS DBA. I had a requirement for installing Netweaver 7.1, service pack 3 on Windows 2008 Server 64bit machine.
I need this Application server for Vertex O-Series which is working with SQL Server as the database.
Can any of you guys help me in providing the document or steps in order to install this application server?
1. Pre-Requisties steps
2. Installation
3. Post steps
I apperciat your help in this.
Thanks,
Srinivas.Hello.
We are at the same point too.
Anybody here install the Vertex O series 6 running on the Java Stack? if so, what NW release and what component?
We are currently running an older version on SAP NW640 JAVA with no issue, and I am making the assumption the new Vertex would be running on the same SAP java AS for 7*... maybe not?
The install documents from Vertex say the requirement for SAP is:
"SAP NetWeaver 7.1 with Service Pack 3 or higher" and I see that there is only 7.1 for PI and Mobile.
(Maybe they mean SAP NW 7 SP3?)
We did ask Vertex, the company, about running this on the java app and they wrote:
"Netweaver 7.1 is currently supported for deployment of O Series 6.0. Versions 7.0 and 7.3 of Netweaver are not supported.
O Series 6.0 is supported for use with Java 1.5 and Java 1.6. "
Thanks for your help. And I will post here again if I find my answer. -
Automate the database and forms / reports services to start on windows 2008 server R2 startup
Dear memebers,
I want to automate the database and forms / reports services to start on windows 2008 server R2 startup. whats the possibilities and which method is the best?
Regards:Hi,
type services.msc at run
then check for Oracle Services--> Right Click-->Properties-->Startup type-->start automatic
HTH -
Dear Brothers,
I come to a scenario were one of our Windows 2008 R2 Server without Service Pack 1, was Flag under SCCM 2007 Reports Update Status for Service Pack 1 deployment to be "Not
Required" which definitely inaccurate.
What I want to know what are the conditions for the Software Update to send a status to SCCM Server that the Service Pack is “Not
Required” instead of the other way around?
Is there anyone that can guide me to any KB Article regarding this behavior?
Regards,Yes, I know this is an old post, I’m trying to clean them up. Did you figure this out, if so how?
I have seen this before and what I have done is manually applied the SP1 to the server. Only then did the error show up as why SP1 didn’t apply. After fixing the error, CM was apply to apply SP1 and other SU to the server.
http://www.enhansoft.com/ -
Reporting services keep failing on SCCM 2012 SP1
I have SCCM 2012 SP1 install with SSRS 2012 install on same server 2008 R2 server.
Reporting services keep failing with the following message when trying to START the service from the Reporting Services Configuration Manager Console
System.ServiceProcess.TimeoutException: Time out has expired and the operation has not been completed.
at System.ServiceProcess.ServiceController.WaitForStatus(ServiceControllerStatus desiredStatus, TimeSpan timeout)
at ReportServicesConfigUI.Panels.ServerInformationPanel.StartStopServiceTask(Boolean start)
Thx,
Joe
Thx, JoeGood advice Garth, but I have opened over 5 cases to try to resolve this and several other issues with my troublesome SCOM 2012 SP1 upgrade. That is why I am also sending it to the community in hope they can provide assistance.
CSS will only work on one specific issue and in most cases these are targeted bandaid fixes that DO NOT address the underlying or related issues. I a left to opening many tickets and still floundering with a unreliable product.
It seems to only be with System Center. All other products by Microsoft seem to be reliable and predicable and are easily supported using break fix support model of the current MS teams.
It is SQL (SSRS) that controls subscriptions not CM12. CM12 only leverages the APIs provided by SQL (SSRS).
I hate to say this but Why do you think this problem has anything to do with CM12?
If CSS tell you to re-create the subscription and the problem re-occurs then I would re-open the ticket and tell them that the problem is NOT fixed and to continue working on it.
Garth Jones | My blogs: Enhansoft and
Old Blog site | Twitter:
@GarthMJ -
SQL 2008 R2 install failing on windows 2008 exit code 2068054013
My install of sql server 2008 r2 is failing with exit code 2068054013. i have checked internet and found few articles to check if OS is debug mode. This is not issue with my server. Here is the summary.txt from bootstrap folder
Overall summary:
Final result: SQL Server installation failed. To continue, investigate the reason for the failure, correct the problem, uninstall SQL Server, and then rerun SQL Server Setup.
Exit code (Decimal): -2068054013
Exit facility code: 1212
Exit error code: 3
Exit message: SQL Server installation failed. To continue, investigate the reason for the failure, correct the problem, uninstall SQL Server, and then rerun SQL Server Setup.
Start time: 2014-03-14 18:24:11
End time: 2014-03-14 18:39:18
Requested action: Install
Log with failure: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140314_182326\SqlSupport_KatmaiRTM_Cpu64_1.log
Exception help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=10.50.4266.0
Machine Properties:
Machine name: BEL-BHP-DB01
Machine processor count: 4
OS version: Windows Server 2008 R2
OS service pack: Service Pack 1
OS region: United States
OS language: English (United States)
OS architecture: x64
Process architecture: 64 Bit
OS clustered: No
Product features discovered:
Product Instance Instance ID Feature
Language Edition Version Clustered
Package properties:
Description: SQL Server Database Services 2008 R2
ProductName: SQL Server 2008 R2
Type: RTM
Version: 10
SPLevel: 1
Installation location: D:\SoftBank\SlipStream\SQL2008R2\x64\setup\
Installation edition: STANDARD
User Input Settings:
ACTION: Install
ADDCURRENTUSERASSQLADMIN: False
AGTSVCACCOUNT: NT AUTHORITY\SYSTEM
AGTSVCPASSWORD: *****
AGTSVCSTARTUPTYPE: Automatic
ASBACKUPDIR: Backup
ASCOLLATION: Latin1_General_CI_AS
ASCONFIGDIR: Config
ASDATADIR: Data
ASDOMAINGROUP: <empty>
ASLOGDIR: Log
ASPROVIDERMSOLAP: 1
ASSVCACCOUNT: <empty>
ASSVCPASSWORD: *****
ASSVCSTARTUPTYPE: Automatic
ASSYSADMINACCOUNTS: <empty>
ASTEMPDIR: Temp
BROWSERSVCSTARTUPTYPE: Disabled
CONFIGURATIONFILE: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140314_182326\ConfigurationFile.ini
CUSOURCE:
ENABLERANU: False
ENU: True
ERRORREPORTING: False
FARMACCOUNT: <empty>
FARMADMINPORT: 0
FARMPASSWORD: *****
FEATURES: SQLENGINE,BIDS,CONN,IS,BC,SDK,SSMS,ADV_SSMS
FILESTREAMLEVEL: 0
FILESTREAMSHARENAME: <empty>
FTSVCACCOUNT: <empty>
FTSVCPASSWORD: *****
HELP: False
INDICATEPROGRESS: False
INSTALLSHAREDDIR: D:\Program Files\Microsoft SQL Server\
INSTALLSHAREDWOWDIR: C:\Program Files (x86)\Microsoft SQL Server\
INSTALLSQLDATADIR: <empty>
INSTANCEDIR: D:\Program Files\Microsoft SQL Server\
INSTANCEID: MSSQLSERVER
INSTANCENAME: MSSQLSERVER
ISSVCACCOUNT: NT AUTHORITY\SYSTEM
ISSVCPASSWORD: *****
ISSVCSTARTUPTYPE: Automatic
NPENABLED: 0
PASSPHRASE: *****
PCUSOURCE:
PID: *****
QUIET: False
QUIETSIMPLE: False
ROLE: <empty>
RSINSTALLMODE: FilesOnlyMode
RSSVCACCOUNT: <empty>
RSSVCPASSWORD: *****
RSSVCSTARTUPTYPE: Automatic
SAPWD: *****
SECURITYMODE: SQL
SQLBACKUPDIR: F:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Backup
SQLCOLLATION: SQL_Latin1_General_CP1_CI_AS
SQLSVCACCOUNT: NT AUTHORITY\SYSTEM
SQLSVCPASSWORD: *****
SQLSVCSTARTUPTYPE: Automatic
SQLSYSADMINACCOUNTS: LocalAccuount
SQLTEMPDBDIR: <empty>
SQLTEMPDBLOGDIR: <empty>
SQLUSERDBDIR: <empty>
SQLUSERDBLOGDIR: E:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Data
SQMREPORTING: False
TCPENABLED: 1
UIMODE: Normal
X86: False
Configuration file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140314_182326\ConfigurationFile.ini
Detailed results:
Feature: Database Engine Services
Status: Failed: see logs for details
MSI status: Failed: see details below
MSI error code: 0x3
MSI log file location: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140314_182326\SqlSupport_KatmaiRTM_Cpu64_1.log
MSI error description:
MSI status: Failed: see details below
MSI error code: 0x3
MSI log file location: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140314_182326\SqlWriter_Cpu64_1.log
MSI error description:
Configuration status: Passed
Feature: Integration Services
Status: Failed: see logs for details
MSI status: Failed: see details below
MSI error code: 0x3
MSI log file location: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140314_182326\SqlSupport_KatmaiRTM_Cpu64_1.log
MSI error description:
MSI status: Failed: see details below
MSI error code: 0x3
MSI log file location: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140314_182326\SSCESqlWbTools_Cpu32_1.log
MSI error description:
MSI status: Failed: see details below
MSI error code: 0x3
MSI log file location: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140314_182326\SSCRuntime_Cpu32_1.log
MSI error description:
Configuration status: Passed
Feature: Client Tools Connectivity
Status: Failed: see logs for details
MSI status: Failed: see details below
MSI error code: 0x3
MSI log file location: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140314_182326\SqlSupport_KatmaiRTM_Cpu64_1.log
MSI error description:
Configuration status: Passed
Feature: Management Tools - Complete
Status: Failed: see logs for details
MSI status: Failed: see details below
MSI error code: 0x3
MSI log file location: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140314_182326\SqlSupport_KatmaiRTM_Cpu64_1.log
MSI error description:
MSI status: Failed: see details below
MSI error code: 0x3
MSI log file location: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140314_182326\SQLSysClrTypes_Cpu64_1.log
MSI error description:
Configuration status: Passed
Feature: Management Tools - Basic
Status: Failed: see logs for details
MSI status: Failed: see details below
MSI error code: 0x3
MSI log file location: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140314_182326\SqlSupport_KatmaiRTM_Cpu64_1.log
MSI error description:
MSI status: Failed: see details below
MSI error code: 0x3
MSI log file location: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140314_182326\SSCESqlWbTools_Cpu32_1.log
MSI error description:
MSI status: Failed: see details below
MSI error code: 0x3
MSI log file location: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140314_182326\SSCRuntime_Cpu32_1.log
MSI error description:
MSI status: Failed: see details below
MSI error code: 0x3
MSI log file location: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140314_182326\BestPracticesPolicies_Cpu32_1.log
MSI error description:
Configuration status: Passed
Feature: Client Tools SDK
Status: Failed: see logs for details
MSI status: Failed: see details below
MSI error code: 0x3
MSI log file location: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140314_182326\SqlSupport_KatmaiRTM_Cpu64_1.log
MSI error description:
Configuration status: Passed
Feature: Client Tools Backwards Compatibility
Status: Failed: see logs for details
MSI status: Failed: see details below
MSI error code: 0x3
MSI log file location: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140314_182326\SqlSupport_KatmaiRTM_Cpu64_1.log
MSI error description:
Configuration status: Passed
Feature: Business Intelligence Development Studio
Status: Failed: see logs for details
MSI status: Failed: see details below
MSI error code: 0x3
MSI log file location: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140314_182326\SqlSupport_KatmaiRTM_Cpu64_1.log
MSI error description:
Configuration status: Passed
Rules with failures:
Global rules:
Scenario specific rules:
Rules report file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140314_182326\SystemConfigurationCheck_Report.htmHi,
Thanks for the update. Glad to know your issue is resolved.
If you look at the log file SqlSupport_KatmaiRTM_Cpu64_1.log.txt, you will find this error
MSI (s) (64:94) [18:39:14:853]: Note: 1: 2203 2: D:\SoftBank\SlipStream\SQL2008R2\1033_ENU_LP\x64\setup\sql2008support\SqlSupport.msi 3: -2147287037
The exact error no. i.e. -2147287037.
Convert this error no. using a tool (Err.exe)
D:\Err>Err.EXE -2147287037
# for decimal -2147287037 / hex 0x80030003 :
STG_E_PATHNOTFOUND
oledberr.h
STG_E_PATHNOTFOUND
winerror.h
# The path %1 could not be found.
-2147287037 = The path %1 could not be found. Which means the msi file path D:\SoftBank\SlipStream\SQL2008R2\1033_ENU_LP\x64\setup\sql2008support\SqlSupport.msi doesn't exist.
This posting is provided “AS IS” with no warranties, and confers no rights.
If this reply answers your question, please mark it as Answered for others to find it easily.
If this reply help you resolving the problem, please vote the post as Helpful. -
Hi All,
Operating System: Windows 2008 R2 Enterprise SP1
H/w: VMware virtual machine vmx 09
Installed: File server role with "Services for network file system"
Server for NFS and Client for NFS services and up and running.
But when I try to create an NFS share using the folder properties the NFS Sharing tab is missing.
I tried to provision an NFS share using server manager "New NFS share folder cannot be created"
Noticed Event ID 1015 from NFSserver " Server for NFS was unable to validate licensing information at this time, the server will be nonfunctional until this information can be validated"
Tried to create the NFS share using command line but that too failed.
Request all to kindly assist me in isolating and fixing this issue.
Thank you so much
Shaji P.K.
Server for NFS was unable to validate licensing information at this time, the server will be nonfunctional until this information can be validatedHi All,
Operating System: Windows 2008 R2 Enterprise SP1
H/w: VMware virtual machine vmx 09
Installed: File server role with "Services for network file system"
Server for NFS and Client for NFS services and up and running.
But when I try to create an NFS share using the folder properties the NFS Sharing tab is missing.
I tried to provision an NFS share using server manager "New NFS share folder cannot be created"
Noticed Event ID 1015 from NFSserver " Server for NFS was unable to validate licensing information at this time, the server will be nonfunctional until this information can be validated"
Tried to create the NFS share using command line but that too failed.
Request all to kindly assist me in isolating and fixing this issue.
Thank you so much
Shaji P.K.
Server for NFS was unable to validate licensing information at this time, the server will be nonfunctional until this information can be validated
NFS server is so weak (especially for 2008 R2) and keeping in mind you run that all hosted by VMware ESXi the best thing you can do is to get rid of using Windows as a NFS server completely and spawn a FreeBSD or Linux VM with a decent and recent version
of Samba.
StarWind VSAN [Virtual SAN] clusters Hyper-V without SAS, Fibre Channel, SMB 3.0 or iSCSI, uses Ethernet to mirror internally mounted SATA disks between hosts. -
Wily Enterprise Manager Service not Started in Windows 2008 Server
Hi All,
Our Solution Manager is in EHP1 SP21 and OS-Windows 2008 Server.
We installed Wily Enterprise Manager 8.0. and found 1 non-fatal error in the installation log. The service is not starting.
However it works fine for Windows 2003 Server.
Can anyone encountered with the same kind of problem?
This is the latest log file information:
Summary
Installation: Successfulwith errors.
387 Successes
0 Warnings
1 NonFatalErrors
0 FatalErrors
Action Notes:
Execute ANT Script: Script:
Status: ERROR
Additional Notes: ERROR - E:\usr\sap\ccms\wilyintroscope\install\em.installer.exec.ant15.xml:425: Timeout: killed the sub-process
Thank you in advance.
Regards
SanjaiNote 1273028 - Introscope 8 Release Notes resoved this issue.
Known problems in all Releases 8.x
2. Windows Server 2008 is not yet officially supported by CA Wily for the Enterprise Manager. If you want to install the Enterprise Manager anyway, set the "Windows 2003 compatibility mode" for the installer before launching it. To activate this mode, right click on the installer.exe file in the Windows Explorer, select tab "Compatibility", activate the check box for compatibility mode and select Windows 2003. If you do not set this, the installer will consider your OS as Unix and install shell scripts (no suffix) instead of batch files (.bat) and leave out some files for Windows Service registration.
If the windows service still fails to start please check if files ServiceWrapper.jar and ServiceWrapper.dll are present in folder lib. If not download them from attachment of this note.
The service should start although giving an error message regarding the ServiceWrapper.dll. You can ignore this error. -
KB2775511 install fails on Windows 7 SP1 x86
I receive the following error in the windowsupdate.log when trying to install KB2775511.
Installation Failure: Windows failed to install the following update with error 0x80070005: Update for Windows (KB2775511)
I've found other posts that suggested to look at KBs 947821 and 968003. I've tried both articles and I'm still receiving the same error above. Has anyone else had this issue and/or resolved it
Thanks,
JonI removed just my server name for security reasons. Copy and pasted the run attempt from today with the error included in the log.
2014-07-09 14:47:42:995 1148 2710 Handler Selecting self-contained because update does not have express payload.
2014-07-09 14:47:42:995 1148 2710 Handler Selected payload type is ptSelfContained
2014-07-09 14:47:42:995 1148 2710 Handler Detected download state is dsStart
2014-07-09 14:47:42:995 1148 2710 Handler Adding windows6.1-kb2775511-v2-x86.cab (entire file) to request list.
2014-07-09 14:47:42:996 1148 2710 Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
2014-07-09 14:47:43:255 1148 2710 Misc Validating signature for C:\Windows\SoftwareDistribution\Download\2ba9469f5c057424546d2834feb46510_ctc\windows6.1-kb2775511-v2-x86.cab:
2014-07-09 14:47:43:558 1148 2710 Misc Microsoft signed: Yes
2014-07-09 14:47:43:558 1148 2710 DnldMgr Asking handler to generate non-range requests.
2014-07-09 14:47:43:564 1148 2710 Handler Generating request for CBS update 899E0025-813A-4511-868D-B05B3D459F5F in sandbox C:\Windows\SoftwareDistribution\Download\2ba9469f5c057424546d2834feb46510_ctc
2014-07-09 14:47:43:564 1148 2710 Handler Selecting self-contained because update does not have express payload.
2014-07-09 14:47:43:564 1148 2710 Handler Selected payload type is ptSelfContained
2014-07-09 14:47:43:564 1148 2710 Handler Detected download state is dsHavePackage
2014-07-09 14:47:43:565 1148 2710 Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
2014-07-09 14:47:43:581 3752 2478 COMAPI -------------
2014-07-09 14:47:43:581 3752 2478 COMAPI -- START -- COMAPI: Install [ClientId = CcmExec]
2014-07-09 14:47:43:581 3752 2478 COMAPI ---------
2014-07-09 14:47:43:581 3752 2478 COMAPI - Allow source prompts: No; Forced: No; Force quiet: Yes
2014-07-09 14:47:43:581 3752 2478 COMAPI - Updates in request: 1
2014-07-09 14:47:43:581 3752 2478 COMAPI - ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-07-09 14:47:43:582 3752 2478 COMAPI - Updates to install = 1
2014-07-09 14:47:43:582 3752 2478 COMAPI <<-- SUBMITTED -- COMAPI: Install [ClientId = CcmExec]
2014-07-09 14:47:43:583 1148 2408 Agent *************
2014-07-09 14:47:43:583 1148 2408 Agent ** START ** Agent: Installing updates [CallerId = CcmExec]
2014-07-09 14:47:43:583 1148 2408 Agent *********
2014-07-09 14:47:43:583 1148 2408 Agent * Updates to install = 1
2014-07-09 14:47:43:587 1148 2408 Agent * Title = Update for Windows 7 (KB2775511)
2014-07-09 14:47:43:588 1148 2408 Agent * UpdateId = {B64C56E2-6C8B-4119-A804-E05B92A8B607}.201
2014-07-09 14:47:43:588 1148 2408 Agent * Bundles 2 updates:
2014-07-09 14:47:43:588 1148 2408 Agent * {5FA68C15-05CE-486B-BC01-12E7A0D5F754}.201
2014-07-09 14:47:43:588 1148 2408 Agent * {899E0025-813A-4511-868D-B05B3D459F5F}.201
2014-07-09 14:47:54:263 1148 2408 DnldMgr Preparing update for install, updateId = {5FA68C15-05CE-486B-BC01-12E7A0D5F754}.201.
2014-07-09 14:47:54:273 4416 2564 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -1000) ===========
2014-07-09 14:47:54:273 4416 2564 Misc = Process: C:\Windows\system32\wuauclt.exe
2014-07-09 14:47:54:273 4416 2564 Misc = Module: C:\Windows\system32\wuaueng.dll
2014-07-09 14:47:54:271 4416 2564 Handler :::::::::::::
2014-07-09 14:47:54:273 4416 2564 Handler :: START :: Handler: Command Line Install
2014-07-09 14:47:54:273 4416 2564 Handler :::::::::
2014-07-09 14:47:54:273 4416 2564 Handler : Updates to install = 1
2014-07-09 14:47:54:360 4416 2564 Handler : Command line install completed. Return code = 0x00000000, Result = Succeeded, Reboot required = false
2014-07-09 14:47:54:362 4416 2564 Handler :::::::::
2014-07-09 14:47:54:362 4416 2564 Handler :: END :: Handler: Command Line Install
2014-07-09 14:47:54:362 4416 2564 Handler :::::::::::::
2014-07-09 14:47:54:368 1148 2408 DnldMgr Preparing update for install, updateId = {899E0025-813A-4511-868D-B05B3D459F5F}.201.
2014-07-09 14:47:54:371 4416 2564 Handler :::::::::::::
2014-07-09 14:47:54:371 4416 2564 Handler :: START :: Handler: CBS Install
2014-07-09 14:47:54:371 4416 2564 Handler :::::::::
2014-07-09 14:47:54:375 4416 2564 Handler Starting install of CBS update 899E0025-813A-4511-868D-B05B3D459F5F
2014-07-09 14:47:54:417 4416 2564 Handler CBS package identity: Package_for_KB2775511~31bf3856ad364e35~x86~~6.1.2.1
2014-07-09 14:47:54:420 4416 2564 Handler Installing self-contained with source=C:\Windows\SoftwareDistribution\Download\2ba9469f5c057424546d2834feb46510\windows6.1-kb2775511-v2-x86.cab,
workingdir=C:\Windows\SoftwareDistribution\Download\2ba9469f5c057424546d2834feb46510\inst
2014-07-09 14:49:19:155 4416 2564 Handler Requesting post-reboot reporting for package Package_for_KB2775511~31bf3856ad364e35~x86~~6.1.2.1.
2014-07-09 14:49:19:156 4416 2564 Handler Completed install of CBS update with type=3, requiresReboot=1, installerError=0, hr=0x0
2014-07-09 14:49:19:156 4416 2564 Handler :::::::::
2014-07-09 14:49:19:156 4416 2564 Handler :: END :: Handler: CBS Install
2014-07-09 14:49:19:156 4416 2564 Handler :::::::::::::
2014-07-09 14:49:19:169 1148 2408 Agent *********
2014-07-09 14:49:19:170 1148 2408 Agent ** END ** Agent: Installing updates [CallerId = CcmExec]
2014-07-09 14:49:19:170 1148 2408 Agent *************
2014-07-09 14:49:19:170 3752 16a0 COMAPI >>-- RESUMED -- COMAPI: Install [ClientId = CcmExec]
2014-07-09 14:49:19:171 3752 16a0 COMAPI - Install call complete (succeeded = 1, succeeded with errors = 0, failed = 0, unaccounted = 0)
2014-07-09 14:49:19:171 3752 16a0 COMAPI - Reboot required = Yes
2014-07-09 14:49:19:171 3752 16a0 COMAPI ---------
2014-07-09 14:49:19:171 3752 16a0 COMAPI -- END -- COMAPI: Install [ClientId = CcmExec]
2014-07-09 14:49:19:171 3752 16a0 COMAPI -------------
2014-07-09 14:49:19:171 1148 ddc AU Can not perform non-interactive scan if AU is interactive-only
2014-07-09 14:49:24:157 1148 2364 Report CWERReporter finishing event handling. (00000000)
2014-07-09 14:49:57:309 1148 ddc AU AU initiates service shutdown
2014-07-09 14:49:57:309 1148 ddc AU ########### AU: Uninitializing Automatic Updates ###########
2014-07-09 14:49:57:325 1148 ddc Report CWERReporter finishing event handling. (00000000)
2014-07-09 14:49:57:434 1148 ddc Service *********
2014-07-09 14:49:57:434 1148 ddc Service ** END ** Service: Service exit [Exit code = 0x240001]
2014-07-09 14:49:57:434 1148 ddc Service *************
2014-07-09 14:55:02:367 1176 158c Misc =========== Logging initialized (build: 7.6.7600.256, tz: -1000) ===========
2014-07-09 14:55:02:367 1176 158c Misc = Process: C:\Windows\system32\svchost.exe
2014-07-09 14:55:02:367 1176 158c Misc = Module: c:\windows\system32\wuaueng.dll
2014-07-09 14:55:02:367 1176 158c Service *************
2014-07-09 14:55:02:367 1176 158c Service ** START ** Service: Service startup
2014-07-09 14:55:02:367 1176 158c Service *********
2014-07-09 14:55:02:383 1176 158c Agent * WU client version 7.6.7600.256
2014-07-09 14:55:02:383 1176 158c Agent * Base directory: C:\Windows\SoftwareDistribution
2014-07-09 14:55:02:398 1176 158c Agent * Access type: No proxy
2014-07-09 14:55:02:398 1176 158c Agent * Network state: Connected
2014-07-09 14:55:02:507 1176 7b4 Report CWERReporter::Init succeeded
2014-07-09 14:55:02:507 1176 7b4 Agent *********** Agent: Initializing Windows Update Agent ***********
2014-07-09 14:55:02:507 1176 7b4 Agent *********** Agent: Initializing global settings cache ***********
2014-07-09 14:55:02:507 1176 7b4 Agent * WSUS server: http://XXXXX:8530
2014-07-09 14:55:02:507 1176 7b4 Agent * WSUS status server: http://XXXXX:8530
2014-07-09 14:55:02:507 1176 7b4 Agent * Target group: (Unassigned Computers)
2014-07-09 14:55:02:507 1176 7b4 Agent * Windows Update access disabled: Yes
2014-07-09 14:55:02:507 1176 7b4 DnldMgr Download manager restoring 0 downloads
2014-07-09 14:55:02:507 1176 7b4 Agent Attempt 0 to obtain post-reboot results.
2014-07-09 14:55:02:539 1176 7b4 Handler Post-reboot status for package Package_for_KB2775511~31bf3856ad364e35~x86~~6.1.2.1: 0x80070005.
2014-07-09 14:55:02:539 1176 7b4 Handler WARNING: Got extended error: "Driver servicing operation failed"
2014-07-09 14:55:02:539 1176 7b4 Handler WARNING: Failed to parse extended error: 0x80070057
2014-07-09 14:55:02:757 1176 158c Report *********** Report: Initializing static reporting data ***********
2014-07-09 14:55:02:757 1176 158c Report * OS Version = 6.1.7601.1.0.65792
2014-07-09 14:55:02:757 1176 158c Report * OS Product Type = 0x00000004
2014-07-09 14:55:02:773 1176 158c Report * Computer Brand = Dell Inc.
2014-07-09 14:55:02:773 1176 158c Report * Computer Model = Latitude E6410
2014-07-09 14:55:02:773 1176 158c Report * Bios Revision = A04
2014-07-09 14:55:02:773 1176 158c Report * Bios Name = Default System BIOS
2014-07-09 14:55:02:773 1176 158c Report * Bios Release Date = 2010-07-08T00:00:00
2014-07-09 14:55:02:773 1176 158c Report * Locale ID = 1033
2014-07-09 14:55:02:851 3752 10a4 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -1000) ===========
2014-07-09 14:55:02:851 3752 10a4 Misc = Process: C:\Windows\system32\CCM\CcmExec.exe
2014-07-09 14:55:02:851 3752 10a4 Misc = Module: C:\Windows\system32\wuapi.dll
2014-07-09 14:55:02:851 3752 10a4 COMAPI -------------
2014-07-09 14:55:02:851 3752 10a4 COMAPI -- START -- COMAPI: Search [ClientId = CcmExec]
2014-07-09 14:55:02:851 3752 10a4 COMAPI ---------
2014-07-09 14:55:02:867 3752 10a4 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = CcmExec]
2014-07-09 14:55:03:023 1176 9e0 Agent *************
2014-07-09 14:55:03:023 1176 9e0 Agent ** START ** Agent: Finding updates [CallerId = CcmExec]
2014-07-09 14:55:03:023 1176 9e0 Agent *********
2014-07-09 14:55:03:023 1176 9e0 Agent * Include potentially superseded updates
2014-07-09 14:55:03:023 1176 9e0 Agent * Online = No; Ignore download priority = Yes
2014-07-09 14:55:03:023 1176 9e0 Agent * Criteria = "(DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver')"
2014-07-09 14:55:03:023 1176 9e0 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-07-09 14:55:03:023 1176 9e0 Agent * Search Scope = {Machine}
2014-07-09 14:55:38:236 1176 9e0 Agent * Added update {14C9B803-8F12-45A5-8F00-936B6EC937EE}.202 to search result
2014-07-09 14:55:38:236 1176 9e0 Agent * Added update {9E8A0009-E9DF-4A4C-8C14-2D348A160ADB}.103 to search result
2014-07-09 14:55:38:236 1176 9e0 Agent Bundle contains no deployed children and thus is invalid.
2014-07-09 14:55:38:236 1176 9e0 Agent Update {33A4AA0A-CB01-4326-85F4-4A7D33D8782B}.101 is not a valid bundle. Not returning it.
2014-07-09 14:55:38:252 1176 9e0 Agent Bundle contains no deployed children and thus is invalid.
2014-07-09 14:55:38:252 1176 9e0 Agent Update {F5202A56-FF34-401D-A040-F97C7F70891C}.102 is not a valid bundle. Not returning it.
2014-07-09 14:55:38:252 1176 9e0 Agent Bundle contains no deployed children and thus is invalid.
2014-07-09 14:55:38:252 1176 9e0 Agent Update {35EB79DF-CB34-491C-AB0A-34B63F32B45C}.102 is not a valid bundle. Not returning it.
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {A52544E0-929D-4DCF-A3DA-8093EF89546C}.101 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {664A07E1-65EB-411E-9D97-4895C9F6E43D}.100 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {83DE26E2-9963-450C-B423-97F99F624528}.201 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {B64C56E2-6C8B-4119-A804-E05B92A8B607}.201 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {0F028FE3-2563-4461-919D-4D084BE3991E}.100 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {B5A80FE4-5AD2-4BB0-A522-80B37F37F929}.201 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {9A5132E4-CA62-4F66-BBE2-D920E6252678}.201 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {303559E4-841A-4F9E-9EC4-2FE09E6B8488}.201 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {68879CE4-58D7-4368-990E-8C7DECAF0AFA}.205 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {E623E3E7-835F-4058-90A9-3BD24E5B20B4}.101 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {17DE84E9-95FE-4567-9CC8-209B3E2F1FC6}.201 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent Bundle contains no deployed children and thus is invalid.
2014-07-09 14:55:38:252 1176 9e0 Agent Update {73AB9CEA-FA20-4D92-9719-F01F13F613C1}.201 is not a valid bundle. Not returning it.
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {E1FD3CEB-4DA6-4B3F-9938-C0CBB221B195}.200 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {CB9557EB-07E0-43B0-92BE-D4F47EDFBB66}.102 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {E39E5CEB-1C7D-4E44-8F4F-30C239E4D668}.102 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {9594FFEB-42EA-441A-9753-B976E7DAC039}.201 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {348303EC-CCBB-4EB1-88CD-191EF876EFCA}.201 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {DD0187ED-CDE7-4117-B1D2-D8DD119B55E7}.202 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {E09F55EF-73B5-4F1F-86B7-B58EBA1AC466}.201 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {B43CB2EF-EB7D-48CD-9880-3BBF2C33CA76}.204 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {078CB5EF-859C-4ADE-B8C6-995141424014}.201 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {1937F4EF-9725-4B45-9679-F6D9F22B9F98}.104 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {EE1753F3-40C1-46ED-87F5-D7B31C13F43B}.203 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {265B58F6-A5DC-4167-861C-686C5B2D8769}.200 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {7982F5F8-EA1F-403C-A0F3-6533439E935A}.200 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {CE0122FA-3BB3-4BE4-B1AA-902FE2150753}.201 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {057B51FA-A4D8-4832-BD60-D981071731B7}.200 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {01E49AFA-5893-4D4E-8EA4-7504E4539686}.204 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {08FF26FD-ABF8-4A3B-8C2F-39A0B9DB3C38}.101 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent Bundle contains no deployed children and thus is invalid.
2014-07-09 14:55:38:252 1176 9e0 Agent Update {AD15F7FD-868E-4CC3-8CD0-826AF83EB4F4}.201 is not a valid bundle. Not returning it.
2014-07-09 14:55:38:252 1176 9e0 Agent * Added update {BFF918FE-1A4A-411C-96AA-EB2222D766DE}.205 to search result
2014-07-09 14:55:38:252 1176 9e0 Agent * Found 212 updates and 76 categories in search; evaluated appl. rules of 1616 out of 3202 deployed entities
2014-07-09 14:55:38:267 1176 9e0 Agent *********
2014-07-09 14:55:38:267 1176 9e0 Agent ** END ** Agent: Finding updates [CallerId = CcmExec]
2014-07-09 14:55:38:267 1176 9e0 Agent *************
2014-07-09 14:55:38:283 1176 9e0 Report REPORT EVENT: {635DC3FB-8E51-4503-9430-7DECAD93C51C} 2014-07-09 14:55:02:835-1000 1
182 101 {B64C56E2-6C8B-4119-A804-E05B92A8B607} 201 80070005 CcmExec Failure Content Install Installation Failure:
Windows failed to install the following update with error 0x80070005: Update for Windows 7 (KB2775511).
2014-07-09 14:55:38:283 3752 163c COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = CcmExec]
2014-07-09 14:55:38:361 1176 9e0 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2014-07-09 14:55:38:361 1176 9e0 Report WER Report sent: 7.6.7600.256 0x80070005 B64C56E2-6C8B-4119-A804-E05B92A8B607 Install 101 Managed
2014-07-09 14:55:38:361 1176 9e0 Report CWERReporter finishing event handling. (00000000)
2014-07-09 14:55:38:502 3752 163c COMAPI - Updates found = 212
2014-07-09 14:55:38:502 3752 163c COMAPI ---------
2014-07-09 14:55:38:502 3752 163c COMAPI -- END -- COMAPI: Search [ClientId = CcmExec]
2014-07-09 14:55:38:502 3752 163c COMAPI -------------
2014-07-09 14:55:47:512 1176 158c AU ########### AU: Initializing Automatic Updates ###########
2014-07-09 14:55:47:512 1176 158c AU # WSUS server: http://XXXXX:8530
2014-07-09 14:55:47:512 1176 158c AU # Detection frequency: 22
2014-07-09 14:55:47:512 1176 158c AU # Approval type: Scheduled (User preference)
2014-07-09 14:55:47:512 1176 158c AU # Scheduled install day/time: Every day at 3:00
2014-07-09 14:55:47:512 1176 158c AU # Auto-install minor updates: Yes (User preference)
2014-07-09 14:55:47:512 1176 158c AU # Will interact with non-admins (Non-admins are elevated (User preference))
2014-07-09 14:55:47:512 1176 158c AU Setting AU scheduled install time to 2014-07-10 13:00:00
2014-07-09 14:55:47:512 1176 158c AU Successfully wrote event for AU health state:0
2014-07-09 14:55:47:512 1176 158c AU Initializing featured updates
2014-07-09 14:55:47:512 1176 158c AU Found 0 cached featured updates
2014-07-09 14:55:47:512 1176 158c AU Successfully wrote event for AU health state:0
2014-07-09 14:55:47:512 1176 158c AU Successfully wrote event for AU health state:0
2014-07-09 14:55:47:512 1176 158c AU AU finished delayed initialization
2014-07-09 14:55:47:512 1176 158c AU #############
2014-07-09 14:55:47:512 1176 158c AU ## START ## AU: Search for updates
2014-07-09 14:55:47:512 1176 158c AU #########
2014-07-09 14:55:47:512 1176 158c AU <<## SUBMITTED ## AU: Search for updates [CallId = {06B30CB6-8302-4B93-9177-3200E40555A4}]
2014-07-09 14:55:47:512 1176 9e0 Agent *************
2014-07-09 14:55:47:512 1176 9e0 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-07-09 14:55:47:512 1176 9e0 Agent *********
2014-07-09 14:55:47:512 1176 9e0 Agent * Online = No; Ignore download priority = No
2014-07-09 14:55:47:512 1176 9e0 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1
and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-07-09 14:55:47:512 1176 9e0 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-07-09 14:55:47:512 1176 9e0 Agent * Search Scope = {Machine}
2014-07-09 14:55:49:011 1176 9e0 Agent * Found 0 updates and 76 categories in search; evaluated appl. rules of 241 out of 3202 deployed entities
2014-07-09 14:55:49:011 1176 9e0 Agent *********
2014-07-09 14:55:49:011 1176 9e0 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-07-09 14:55:49:011 1176 9e0 Agent *************
2014-07-09 14:55:49:027 1176 184 AU >>## RESUMED ## AU: Search for updates [CallId = {06B30CB6-8302-4B93-9177-3200E40555A4}]
2014-07-09 14:55:49:027 1176 184 AU # 0 updates detected
2014-07-09 14:55:49:027 1176 184 AU #########
2014-07-09 14:55:49:027 1176 184 AU ## END ## AU: Search for updates [CallId = {06B30CB6-8302-4B93-9177-3200E40555A4}]
2014-07-09 14:55:49:027 1176 184 AU #############
2014-07-09 14:55:49:027 1176 184 AU Featured notifications is disabled.
2014-07-09 14:55:49:027 1176 184 AU Setting AU scheduled install time to 2014-07-10 13:00:00
2014-07-09 14:55:49:027 1176 184 AU Successfully wrote event for AU health state:0
2014-07-09 14:55:49:027 1176 184 AU Successfully wrote event for AU health state:0
2014-07-09 14:55:52:525 1176 9e0 Report REPORT EVENT: {0C6FC380-B0D7-4305-90B4-3A2AFB8A20AA} 2014-07-09 14:55:47:512-1000 1
202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.
2014-07-09 14:55:52:525 1176 9e0 Report CWERReporter finishing event handling. (00000000) -
CRM 7.0 installation failed on Windows 2008 R2 SQL Server 2008 SP1
Hello I'm currently trying to install CRM 7.0 on a windows 2008 R2 (64B) plateform with SQL Server 2008 SP1 as database engine
while launching sapinst.exe i'm facing this issue that i cannot get rid of it
Could someone Help , would really be appreciated as i'm a newby on SAP world
thanks a lot
Unable to start a service execution. Please check the following information for the possibble reason and inform the installation development : Opened sylib701_1.dll exe dir is C:/Users/SAPINS1/AppData/Local/Temp/2/sapinst_exe.3492.1286357336 Opened C:/Users/SAPINS1/AppData/Local/Temp/2/sapinst_exe.3492.1286357336/iaguieng701_1.dll receiving and sending on port 21200 Environment variable SAPINST_JRE_HOME set to value 'C:/Users/SAPINS1/AppData/Local/Temp/2/sapinst_exe.3492.1286357336/jre'. exe dir is C:/Users/SAPINS1/AppData/Local/Temp/2/sapinst_exe.3492.1286357336 Creating file C:\Program Files\sapinst_instdir\x. Removing file C:\Program Files\sapinst_instdir\x. Opened C:/Users/SAPINS~1/AppData/Local/Temp/2/sapinst_exe.3492.1286357336/iakdblib701_1.dll This is SAPinst, version 701_1, make variant 701_REL, build 1015514 compiled on Oct 3 2008, 01:51:15 MessageLib initialized successfully. showing dlg diProductChoice <dialog sid="diProductChoice"> <title>Welcome to SAP Installation Master</title> <dialog/> Login in progress Connection request to guiengine backend by host 169.254.138.68 Protocol version is 3.1 Send connect information client logged on Waiting for an answer from GUI CDialogHandler: ACTION_NEXT requested <dialog sid="diProductChoice"> <dialog/> Creating file C:\Windows\System32\x. Removing file C:\Windows\System32\x. showing dlg diRestartOrCancel <dialog sid="diRestartOrCancel"> Dialog does not contain standard input handler, so the backend is not able to generate a log entry <dialog/> Waiting for an answer from GUI current working directory is C:/Windows/System32 Creating file C:\Program Files\sapinst_instdir\x. Removing file C:\Program Files\sapinst_instdir\x. Unable to open URL file://C:\Windows\System32\control.xml. The execution will be terminated now.Hi!
Windows 2008 R2 is not yet listed in the PAM - and hence not yet supported. The technical prerequisites are met (with a special kernel patch) but not all software is released, so you may get it to run technically but not everything is tested and so, you should not install any SAP system on it!
In fact, and just to provide you further details it is not possible to expect the 710 products released for Windows Server 2008 R2 before around four weeks; 700 products will be released even after 710.
See [SAP note 1383873|https://service.sap.com/sap/support/notes/1383873] ("Windows Server 2008 R2 Support").
You can be always up to date with the latest Windows news at:
[SAP on Microsoft Windows|SAP on Microsoft Windows] --> Support of Microsoft Windows Server 2008 R2
Cheers! -
Dear Team
i need solution from Microsoft for the issue;
My infrastructure
- Windows Server 2008 R2 (Role - AD and Terminal Service)- Updated
- Client Machine running with windows 7 pro (Updated)
- Client Using RDP Client to connect Windows 2008 Terminal Session
- All are working fine, but Redirect Printing is not working (Through Windows 7 Pro) ... (HP Laser Jet 1020 plus - attached in Client PC)
- it is working fine from Windows XP
- i was done All terminal setting in both end, also try RDP Login with Administrator User, but issue is not resolve;
What Microsoft can say about the issue;
Thanks & Regards,
VIMAL PRAJAPATI | 09824111686Have you checked the Print Service log in event viewer?
Here's How.
I have the Microsoft XPS driver on my clients, so I use that fact to my advantage below.
Click Start Button/Administrative Tools/Remote Desktop Services/Remote Desktop Services Manager on the RDSH server
Click the Sessions tab. PC’s are listed Under Client Name by their computer name. Take Note of the corresponding
ID. We will use this to locate the Printer information in the Event Log.
In the Event Log open Application and Services Logs/Microsoft/Windows/Print Service/Admin/ and Find the Event ID 823 entry that has the corresponding ID from the sessions tab you previously noted.
This Event Log Entry is created at Logon and you can only get the session ID when they are logged in.
This tells you what client printer was mapped for the client. The name that appears is the name of the Printer that was set on the client when the printer was installed.
See if you see any errors here.
If you see Event Id 823 with the following message “The default printer was changed to Microsoft XPS Document Writer,winspool,Ne00:. See the event user data for context information.” Twice in a row with no other messages in between, and the first occurs
at the time the user logged in, then their printer was not properly redirected.
You see the Microsoft XPS driver mapped for each session prior to Easy Print redirecting the client machine’s Default Printer.
Since your printer is the HP 1020 I would bet the driver on the client does not work with Easyprint. I would try the the HP Universal Print Driver or the driver for a printer that is very close, like the HP 1018.
Thanks,
Jeremy
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