Epocrates and other BB apps

I have been using my BB Curve 8310 for a couple of years and have used Epocrates for 2 years. In the last week it is no longer able to auto update or update at all. The message I am getting is "the application EpocratesApp has attempted to open a connection to a location inside the firewall and outside the firewall which is not allowed by your IT policy".
I downloaded the Pageonce app and have never been able to bring it up because I get the same message as above. Can anyone tell me what this means and how to fix it?
Thanks,
Nancy

Well that is a strange situation indeed. I have no explanation as to why things ever worked for you...if you are not on BES, then there was no place for a revised IT Policy to have come from, meaning it's been there all along, but things worked before...so it's a conundrum...and purely academic at this point.
All I can advise you is that you need to cleanse your BB of the IT Policy so that you have none of those restrictions on your services. Here is a procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/Remove-IT-Policy-from-personal-pho...
Good luck!
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