Er msg Apple Mobile Device failed to start
I unstalled iCloud 3.1 then started getting start-up error, Itunes.exe; "The program can't start because MSVCR80.dll is missing from your computer. Reinstall itunes. " When I reinstall I get another error msg, Service Apple Mobil Service failed to start. Verify that you have sufficient privileges to start system services. WHat happened and what do I do?
Hey Truck7822,
When you uninstalled and reinstalled iTunes, did you use this article?
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
If you haven't already done these steps, this section contains information that might help your situation, as the order and manner which you uninstall has an effect on the outcome:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
All the best,
Delgadoh
Similar Messages
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I have an HP Pavilion zv6000 laptop with which I have used iTunes for years. I downloaded iTunes version 11.1.4.62 and rcvd error msgs (Apple Mobile Device failed to start. Verify sufficient privileges to start system svc. Then a MSVCR80.dll not found.???
Hello Don,
Thank you for the details of the issue you are experiencing with iTunes. I suggest removing iTunes and all related components and reinstalling iTunes for the issue you described. The following article has steps to do this(it is important to remove all components in the order listed):
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
I recommend continuing with these articles if you continue to experience issues with iTunes:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Error msg: apple mobile device failed to start.
I just bought an iTouch and I've been trying to install iTunes for the past 2 days. I'm using Windows Vista and I am installing the 64-bit version. I've attempted all of the fixes I've found on Windows, Google, etc. I am the administrator but nothing has worked. It's just the mobile device that won't install, everything else will.
Refer to this article to restart AMDS:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567 -
While installing the latest iTunes version I get the following msg:"Service Apple Mobile Device failed to start.Verify that you have sufficient privileges to start system services. I already tried it from the installer Running it as Administrator and still get the same message. I click "ignore" and finish the installation but when I try to open it I get this "Runtime Error! R6034 An application has made an attempt to load the C runtime library incorrectly." I already uninstalled iTunes and all other applications involved and re-installed itunes from the itunes site and the problem persists. Please help!
Solving MSVCR80 issue and Windows iTunes install issues.
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not able to install itunes in windows 7. Whwn I am installng setup the error displayed as "Service 'Apple Mobile Device' failed to start Verify that you have sufficient privileges to start system services" and when i ignore this message and continue with installation of itunes and open the installed itunes in laptop it gaian shows the error "iTunes was not installed correctly. Please reinstall iTunes Error7(Windows Error 14001)". Please provide me some solution.
Please give me some solution on above issue.....
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I was trying to do the latest update on my desktop for my Itunes. I got MSVCR80.dll is missing. I saw a post about deleting all the apple itunes programs, restarting and reinstalling. I tried that. As it was installing a message came up about "Service'Apple Mobile Device' failed to start. Verify that you have sufficient privileges to start systems services. I did a retry, got the same message, then hit ignore. It went on. Then a message popped up saying "Itunes not installed correctly" Error 7 (Windows error 126)
Now my Itunes program will not open at all. What gives? This is very frustrating and I am not very computer literate to begin with.Hi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy -
Not sure what to do. I've tried a system restore on my computer after the update in hopes of undoing the problem, that didn't work. I've tried to install, the new version of itunes for over two days now and I get to the point where it says "starting services" and it almost get's done and then it gives me that message " Service apple mobile device (apple mobile device) failed to start. Verify that you have sufficient privledges to start system services." Then it gives me three options to click on "abort", "retry" or "ignore". I've tried to retry over and over and it does no good, I just get the same message. I've tried ignore and the one time it did finish installing itunes, it didn't work, I got error messages telling me that it failed to download properly and I needed to delete the program and download it again. I thought maybe it had something to do with my ipod not being pluged into the computer so I pluged that it and it's still giving me the same message. I just don't know what to do. I'm very frustrated and I would really appreciate it if someone could help me. I'm completely out of ideas.
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
ON my PC, I attempted to download the update to itunes. It gave me an error message that I wasn't able to do that (and I don't recall the exact words) but telling me to delete the old itunes and download the new update, so I did. But now when I try to update the new itunes, I keep getting this message: Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services! It won't allow me to go any further! How do I fix this? What is the problem?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Apple Mobile Device Failed To Start
Hi,
The other day I was trying to update iTunes to the latest version and there was an error which advised iTunes should be uninstalled and then reinstalled.
Following this I have uninstalled iTunes and attempted to reinstall in, however I am now faced with the following error "service apple mobile device failed to start. Verify that you have sufficient privileges to start system services"
I have searched and found the work around to uninstall all apple software in a certain order and the attempt to reinstall. This hasn't worked, I've tried to start the service itself by going to administrative tools - services but this doesn't work.
I am trying to instal this on windows 7.
Any help would be appreciated.
Thanks
ChrisGo to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Apple Mobile Device Failed to Start error during installation of iTunes
In an attempt to update my iTunes to the latest version, as prompted by a pop-up, the update failed. I then tried to open iTunes from my desktop but a pop-up displayed that the program wasn't working properly and that I should re-install iTunes. I removed the program and then attempted to re-install. Midway through the install, I receive an error message that "Services "Apple Mobile Device" (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services.
I can either Abort, Retry, or Cancel...none of which completes the install.
Help.Chaps and chapesses,
I too was having the same problem when I tried to update and then unfortunately uninstall and re-install itunes. But, like Nige above me says, you need to uninstall all your Apple software and then re-install itunes.
Have a look at the response given to this forum post:
https://discussions.apple.com/thread/5819470?tstart=0
I did exactly as the turingtest2 said:
I removed all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Then I restarted my computer, and the install of itunes worked like a dream. None of this ignore, abort, cancel nonsense.
Hopefully all your respective versions of itunes will work soon. Cheers Nigel280 -
"Apple Mobile Device" failed to start. itunes does not recognize my iPhone4.
I decided it was time to resync the music on my iPhone since its been months. I begin the sync and after a minute or so, my iTunes suddenly does not recognize my iPhone and freezes. I honestly have no idea what happened but was undaunted.
OS is MS Windows 7 Home Premium 64 bit SP1
Now, after trying:
- updating to iTunes 10.6.3, which stops installing after a popup saying "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services. With the options Abort Retry or Ignore. Retry does nothing. Ignore allows iTunes to install but it doesn't recognize my phone still which is all I care to use iTunes for.
- uninstalling all iTunes, Apple, Quicktime, and Bonjour software, which was difficult to do since you have to follow a particular order or else they wont actually uninstall.
- performing a registry clean using CC Cleaner
- wiping my compter's apple related Temp files in app data..
- restarting with a clean boot... updating all drivers.. updating windows..
I am becoming quite daunted.
I have done essentially every single thing I could find that might resolve this error. I restarted and tried again (this is the third or maybe four time) and it still will not install.
I cannot get any third party software to recognize the phone either since I need that Apple Mobile Device. I could always sync my library with Spotify but that's cumbersome and makes me not like my beautiful iPhone.
Any help would be AMAZING. I've run out of ideas.The link above is bad... that account has been suspended.
Just an FYI, I'm running Windows 7 Professional 64-bit and had just downloaded Itunes 10.7 for this platform.
Please know that I have NEVER plugged any Apple device into this great computer.
I have the new Iphone 5 READY to plugin and in ANTICIPATION of installing that phone; I first wanted to start by installing Itunes without any hardware potentially messing up the works.
I have the exact same problem as reported here and in about 100 places here at Apple. Please note this system has never seen ANY of these apple applications including quicktime, Itunes, Bonjour, or anything else from Apple for that matter.
So basically, I'm stuck. I've read the articles at about 20 sites now and it looks like this is a SEVERE and widespread problem; however, I have yet to find a "real" solution.
Any advise would be greatly appreciated. I'm an IT/Telecom Expert and it took me 3 hours to get the Iphone 5 setup and working properly (mainly because of the screen not working sideways for 95% of the configuration options and being forced to fat finger settings) including everything working with Icloud hosted contacts, facebook, a few networks and getting my gmail out of the way (of Icloud and facebook) and finally getting everything rocking, only to hit the wall when it came to Itunes. Kind of a drag if you ask me. (I'm thinking the Samsung Galaxy III that I returned to get this thing might have been less grief; but I guess we'll see).
Anyone with a real fix, please reply! I could use the help BEFORE I try to plug this phone into my computer!
Thanks! -
I was prompted to update itunes this evening. I did and in the process, it came up with the following error message: Service "apple mobile device" (apple mobile device) failed to start. Verify you have sufficient priviledges to start system services. I unistalled itunes completly and reinstalled but am still getting the same error message. If I click "ignore" the program will finish downloading but will not launch due to "not being installed correctly". Please help, I use this program alot with my first grade classroom and they're expecting their listening center in the morning.
Hey I finally got an older vesion of itunes to work!!! 10.7 x64 for windows 7
After uninstalling all apple products even quicktime
I had to delete everything from (program files, and program files x64, program data,)
And all downloads from apple, and I went in to search deleted other stuff from apple, and itunes
But definently not my itunes library and Playlist
Down loaded 10.7 x64 for windows 7, but checked (do not start when done)
Then I emptied my recycling bin and restarted my PC
I ran geek tech tool box same as reg cure pro, also PC Tools registry cleaner, and CC Cleaner
Then I emptied my recycling bin and restarted my PC
And wallah... It finally works, and I Love the older version anyways.
Easier to download and transfer music!!!!! -
Yes another user with problem with Apple Mobile Device Support, I am getting the error message: Service 'Apple Mobile Device'(Apple Mobile Device) failed to start. Vertify that you have sufficient privileges to start system service....I hit retry and it came up again. I hit ignore and it prompted me to hit finish so Itunes can open. I looked thru alot of these posts on here to try and resolve this problem myself but it's not working too well...I downloaded Itunes to my desktop so I can right click it with the program i downloaded called WinRAR. I extracted it and then went into the folder called Itunes64setup. I saw the file called AppleMobileDeviceSupport64 in there so I began to try and download it on it's own. Well that didn't work as I planned and got this error message:
Apple Mobile Device Support wasn't installed on your computer. The installer encountered errors before Apple Mobile Device Support could be configured. Your system has not been modified. To retry these operations at a later time,please run the installer again.
Well I tried to run it again and came up with the same message...I see that some people got great support to help them so I am hoping someone can help me as well. I know "b nor" is very qualfied and hopefully can help me! Please advise what I can do. Thank youHi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy -
Hello All,
I am having a problem when downloading ITunes on my Dell Inspiron 6400, an error message appears which says Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start systems services. I have uninstalled ITunes and downloaded software to clean the regitry. This did not work, I even went into my local Apple store in Manchester, they downloaded ITunes onto a CD but it still does not work.
I am going on holiday on Wednesday and would like to have my songs on my Iphone before then.
All help would be greatly appreciated.
Thanks
PaulTry the following user tip:
Troubleshooting issues with iTunes for Windows updates -
When trying to download the new version of ITunes, I kept encountering a dialog box that said there was a problem with the APS Daemon.exe. Having read a few threads about the problem, I uninstalled ITunes and tried downloading the new version. Now, I'm getting a message saying: Service Apple Mobile Device (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services.
I'm the only ITunes user on my laptop. I have no idea how to verify this. I've tried a few suggestions from other discussion threads, but none of them work. Beyond frustrating.
Any solutions? Thanks.Work through the discussion in the user tip: https://discussions.apple.com/docs/DOC-6562 and see if that helps.
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