Error 11503 Cannot purchase unknown???

I have never had trouble purchasing music until tonight. When I try to purchase any music I get the error Cannot purchase unknown, error 11503. Anyone have any solutions? I have Windows XP.
Thanks

Are you able to download the Tuesday free song?
Are you using 1-click or shopping cart?
http://docs.info.apple.com/article.html?artnum=93708

Similar Messages

  • Error (-50) cannot purchase music at this time

    Help! I've been trying do download music the past several weeks and each time I choose "download song" it prompts me to pay, but then i get an error message (-50) that says "itunes cannot proceed with purchase at this time. this is an itunes error. please try again later." then, when i click on my "downloads" folder under "STORE" in iTunes, it lists the song title then "stopped (err=-5000)"
    any ideas? I've already verified that I have the latest version of itunes, 7.0.2
    help!!!!!!!!!!!! thank you!!!!!!!!!!

    This is a terrible customer experience for Apple users. I have been dealing with this same issue since April 2012; all used to work just fine and then suddenly -- "Cannot send message" error appears.
    When is Apple going to fix this? I have two iPads and an iPhone but often need to access files from my PC (next time, it'll be a Mac),
    Very frustrating.

  • "You don't have enough access priveleges for this operation."  (iTunes) What does this mean?  My computer crashed, installed new hard drive.  Now, when I open iTunes get the error, also cannot purchase or download anything in iTunes or Cloud iOS 10.6.8

    Just got my computer back today, can access all programs.  Only issues are in iTunes, iTunes Store, Cloud and match. 
    Cannot, dowload or purchase anything either.
    All help is appreciated!
    Michelle

    Read the part about changing permissions on the iTunes folder in: https://discussions.apple.com/message/11583914
    iTunes: Missing folder or incorrect permissions may prevent authorization - http://support.apple.com/kb/TS1277 - Shared folder issues with Store authorization.

  • We could not complete your purchase - Unknown Error

    When trying to update my apps, I get this error message:
    We could not complete your purchase Unknown Error.
    I've been getting this error for a week straight now.
    I uninstalled some of the apps thinking that something was just corrupt, and now I cannot reinstall them (or buy any other app for that matter).
    The authors of the apps no longer offer downloads from their individual sites so I'm in trouble here. I have to work tomorrow and I have lost the entire night trying to fix this. I have tried everything mentioned on this forum (signed out, reset safari, cleared the app store cache folder) and now I can't even sign out of the App Store. I click the "Welcome (myname)" and "Account" links and nothing happens.
    I even tried restoring the system, but the last step said something like "you cannot update mac osx lion server, you must erase the hard drive first." But I didn't know I had OSX Lion Server. I just bought the Server app awhile back thinking it would let me deploy a MAMP development environment and then deleted it because it was a joke of an app.
    So am I screwed or just missing something here?

    Many Thanks for the info zkc75 it worked for me.
    This if for those who dont know how to delete /folders from /var directory.
    On Finder select Go, then Go to Folder type /Var, hit enter. You will now get to see all folders under /var.
    Delete all the folders under folder.
    Thanks,
    Narayan

  • HT1338 Problem! What to do if my mac prompts this message on App Store? "we could not complete your purchase: unknown error"

    Guys I'm facing a problem related to App Store. I managed to update my system to Version 10.7.4 to try to sort out the issue but again I cannot update/buy any apps, OS X ML included.
    The message is: "we could not complete your purchase: unknown error"
    I tried erasing the cache of App Store, log off and in, restart the system...nothing!
    Can Anybody help me, please? I'm a Mac user less than a year but I never had serious issues before.
    Thanks
    David
    iMac 27"  3.4GHz i7   12GB DDR3   on Lion 10.7.4

    http://www.apple.com/support/mac/app-store/contact.html?form=account

  • We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is: Cannot send mail. The user name or password for iCloud is incorrect.

    We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is:>> Cannot send mail. The user name or password for iCloud is incorrect.

    About ~20 hours later, this ended up solving itself. We can send email using the '.icloud' email from both the iPad and iPhone.  Advise would be 'wait' before you start seeking alteranatives like yahoo, hotmail, etc.  This definitely is a convenient way to keep all your 'cloud' information in a centralized place, including the common email...

  • I am using a 2003 eMac and am running on Mac OSX  vs 10.4.11. iTunes is not recognizing music I have purchased and when I try to connect when it request me to I get the following error message:  Cannot complete i Tunes Store request. A required iTunes com

    I am using a 2003 eMac and am running on Mac OSX  vs 10.4.11. I amrunning iTunes 8.2.1 (6) and not able to upgrade iTunes on this computer. iTunes is not recognizing music I have purchased and when I try to connect when it request me to I get the following error message:
    Cannot complete  iTunes Store request. A required iTunes component is not installed (-42404)
    Please help.

    Is this music purchased back in DRM days? I don't actually have any iTunes music so I can't test with my iTunes 7.5, but I know that without iTunes 10 you cannot even connect to the store anymore.  I wouldn't think that would require an active connection to the store all the time, otherwise how could you play music on a computer in the middle of nowhere?  Did you do something to trigger iTunes suddenly wanting to connect and check on machine authorization?

  • TS3297 itunes 10.6.1 now asking for 3 security questions. After input I get "error in the itunes store -1202". I cannot purchase from the store.

    Running Vista Ultimate. Itunes 10.6.1 is now asking to answer 3 security questions before accessing the store. After entry I get "error in the itunes store -1202" I cannot purchase music at this point. Any help is appreciated.

    This problem is resolved. I deleted the old iTunes (with write permissions turned on for my account) and reinstalled successfully. Removing the deleted iTunes from Trash was troublesome even with root but after playing around with permissions and flags, I was able to remove it.

  • The ipad wont sync and will return an error "Ipad cannot sync because the computer is no longer authorized to transfer the purchases..." But when I do a file devices transfer purchases.

    The ipad wont sync and will return an error "Ipad cannot sync because the computer is no longer authorized to transfer the purchases..." But when I do a file>devices>transfer purchases. It is successful. Updated to ios7 recently. I'm facing the problem since then. I've tried deauthorizing and then authorizing several times.

    Thanks Gail but ive tried that as well as logging oht and back into my accounts on my iphone and mac but I still get that message. I actually found a solution by unckecking my synced music playlist and clicking sync to remove it and then reclicked on my playlist to sync and it actually synced notmally and I got all of my new songs so I wanted to test it again so I clicked on sync again and the message once again popped up until I did the un-syncing and re-syncing again. I guess I will keep doing that in the future even though its annoying but its better than resetting my iphone.

  • When I attempt to upgrade an app in iTunes for windows, I get an error:  "Could not purchase.  An unknown error occurred (11111).  There was an error in the iTunes Store.  Please try again later"

    When I attempt to upgrade an app in iTunes for windows, I get an error:  "Could not purchase.  An unknown error occurred (11111).  There was an error in the iTunes Store.  Please try again later"
    I am running the latest iTunes 10.7.0.21 for Windows 7.
    This error occurs if I try to either update the app or if I delete it and attempt to redownload.
    I have an iPhone and an iPad.  I am unable to update the apps or install the apps from within the App Store on iOS.
    I do not have an AOL ID, as is a common issue with this type of error.
    From what I can tell, my Apple ID account seems fine.  I logged in, changed some information, and ensured my credit card is valid and updated.
    I can download new apps just fine.  I am unable to update or install apps I have purchased in the past.

    After 30 minutes this morning, no resolution. Then another tech support call this afternoon, 15 minutes in, was escalated to a Tier 2 (Senior) advisor. He said something similar to the above ("this is one of the strangest things I've seen"). He was chatted with iTunes guys and took all my info into the case and was escalating it over to engineering. Said they would be in touch.
    So, no solution...yet.
    Just to clarify:
    iTunes on Windows7: trying to update an existing app, or re-download a prior app, gives the (11111) error. Downloading a new (free) app worked fine.
    App Store on iPhone5, iOS 6.0.1: click on UPDATE, switches to INSTALLING...for a second, then switches back to UPDATE. No error message (and nothing in Diagnostic data).
    App Store on iPad 3, iOS 6.0.1: same as iPhone 5.
    Definitely account related.
    I have cleared the store cache, signed out and back in, deleted the credit card data, and re-added, rebooting PC and iPhone...nothing works.
    Will post if I hear anything back from Apple.

  • I cannot purchase level 96 on candy crush saga. It says there is an error with my account payment, there is money in there to support a purchase. Anyone got the answer for me, please ?

    I cannot purchase level 96 on candy crush saga as it says there is an error with my payments. There is money in the account, as I have checked. Has anyone got an idea of what the problem is ? Please.

    https://expresslane.apple.com/Issues.action

  • Itunes Purchasing Unknown error

    When I get into the iTunes music store everything loads completely fine, all my searches, everything I click on, fine. However, whenever I click BUY SONG, try to purchase anything from the store, view my store account, or something else similar, I get unknown error (-9813). HELP PLEASE, I CANT BUY ANYTHING AND MY NETWORK CONNECTION IS FINE!!!

    iTunes Purchasing Unknown error
    I'd suggest you ask this question in the iTunes forum rather than the GarageBand forum to get answers about, well, iTunes.

  • When i tried to sync my ipod it said "cannot sync. unknown error has occured(-39)

    when i tried to sync my ipod it said "cannot sync. unknown error has occured(-39)"  how do I fix it??

    Are you syncing photos to the ipod? If so, the -39 in this context can sometimes indicate a damaged photo cache. Are you able to sync if you delete your existing photo cache? To find it, see the following document:
    iTunes: Understanding the iPod Photo Cache folder

  • Cannot purchase at App Store, error message - "your payment method was cancel"

    cannot purchase items at app store. Every time I try process get cancel. Error message - "your payment method was cancel".

    Apple has updated their list of acceptable payment methods >  iTunes Store: Accepted forms of payment

  • LR cannot Import - Unknown Error

    I am getting this error message when trying to import a catalog "Lightroom could not import because of Unknown Error".
    The catalog I am attempting to import contains about 6000 images and was built by the beta during the Beta phase.  It opens fine by itself - as it worked throughout the beta.  I have no problems opening it and working on it directly with LR3.0.
    However, since this was my catalog for just a couple of projects during the Beta, I now want to fold it into my main catalog of some 19,000 images.  My main catalog was my LR2.7 catalog and I have successfully converted it to LR3.0 - it opens fine and works fine.
    Said in another way, while running 3.0, I can switch freely back-and-forth between these 2 catalogs using File | Open Recent
    I am just unable to import the beta's converted catalog into it.  After doing File | Import from Catalog, LR asks for the name - I navigate to the xxx.lrcat file and select it.  The import starts and displays a Preparing to Import information window...perhaps for a second or two, then stops with the above message which is reported as a Warning .... however, the import stops at this point.
    So, this is kind of serious......
    Both catalogs are on the same drive, with plenty of free space.
    What additional information do you require to resolve this ?
    jc

    thanks for the input .... I had some duplicates in the beta catalog.  I
    resolved them manually then removed them from the catalog and Optimized it.
    I was then able to Import from Catalog without difficulty.
    jc
    From: Gary Jones UK
    Sent: Wednesday, June 09, 2010 7:48 AM
    To: Jim Camelford
    Subject: LR cannot Import - Unknown Error
    This has already been reported and the problem has been identified by Adobe.
    The key post is this one: http://forums.adobe.com/message/2877882#2877882

Maybe you are looking for

  • Problem with installing the drivers for my tablet

    Hello I just bought a toshiba AT100 tablet, and im having problem with the drivers. I cant find them anywhere. Can someone help me ?  Best regards Paschalis

  • How get the user that use CRM in my web site

    Hi all, I have a web app that connect to my CRM. I use C#. I connect to CRM with my credential because I'm admin in CRM. But my app is used from others CRM user and I need to know who is systemuser CRM that use app. I need the same of Xrm.Page.contex

  • Item text in table not printing correctly

    Hi All,   I have a requirement to display Purchase Order Line Item Text in one of the column in a table. I used table to do this, but it is not working correctly, when there is more data (more than one page) in long text. Columns using in the table  

  • HELP, I cant connect my iphone to my notebook!!

    I just got my iphone and activated it for a few hours. Later on the day I tried to connect my iphone with my notebook and the notebook went to BLUE SCREEN. I'd never have this problem with my notebook before. When I went to the "genius bar" for help

  • TS1424 Specific purchased songs do not play correctly

    I purchased the album "Into the Labyrinth" by the artist Dead Can Dance for 9.99. Some of the songs will not play all the way through, and a few will not play at all. I searched through Itunes support and was unable to find any advice on this issue.