Error A 12E5 during installing Creative Cloud on Windows 8

I keep getting the Error A 12E5 whenever I try to Install Creative Cloud Desktop. I've run it as admin as well, and still the same result. I'm on a Windows 8 laptop and all the help forums I can find for this error pertains to Macs. Can anyone help?

Hi Ryuu,
Please follow the mentioned steps:
Windows:
Navigate to C/Program Files(X86)/Common Files/Adobe/OOBE and rename it to OOBE.old.
Open task manager, go to processes and close any Adobe services running(Acrotray,AAMUpdate Notifier) http://www.howtogeek.com/66622/stupid-geek-tricks-6-ways-to-open-windo ws-task-manager/ .
Download CC desktop and try installing again: https://creative.adobe.com/products/creative-cloud .
if the issue still persists than perform selective startup and try installing CC desktop: http://windows.microsoft.com/en-in/windows-vista/run-selective-startup -using-system-configuration .
Regards,
Jatin Dembla

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