Error connecting to planning server from EAS

We implemented Hyperion Planning about 1 month ago. We are having this intermittent issue with connecting to Planning servers. When the users attempt to add a Business Rule, they select an outline, and browse to the planning servers. When they click one of the two servers they get the message "Error connecting to Planning server <<Server A>>". The message only happens on Server A.
I check the planning service, it is running. I login directly to the planning application (http://<<Server A>>:8300/HyperionPlanning/) , it works fine. However I still get the error. The problem comes and goes, but once is happens the only solution seems to be restart all of the services on the Planning server.
Is anyone experiencing this issue?
If so is there a resolution? Is this a common thing with Hyperion Planning?
I opened a TAR, but because the issue is only happening occasionally (1 day in 5) I thought I would try the forums. Any help or suggestions would be appreciated.

Hi,
What version of planning are you running, there was patch 9.3.1.1.1 that addressed
6636367 (8-665086601) When the Business Rules connection to the relational database is lost, Business Rules does not reconnect to it. To solve this problem, an optional property, HBR_CONNECTION_VALIDATE_TIME, was added to HBRServer.properties. This property specifies a time interval for checking the connection between Business Rules and the relational database. If the connection is not valid, a new connection is established. The time interval is specified in milliseconds and defaults to 300,000 (five minutes).
This maybe the same sort of issue you are experiencing.
Cheers
John
http://john-goodwin.blogspot.com/

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Details:Exception occurred. Please check your log file for details.
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I recommend logging into My Oracle Support and having a read of doc id - 763345.1
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