Error in CUPC when creating Problem Report: CUERT

I have a user who is having presence problems. She cannot see anyone's status, and she sees herself as unavailable. When she first logs in, I can see her status as online, for a least a few minutes, and I can IM her, and she can respond, but she cannot initiate IM's. But after a few minutes, it seems, I see her as off-line again. Also, when she tries to generate a problem report, she gets an error that refers to a file named CUERT (I didn't note if it was a .dll or .exe). Anyone seen anything like this before?

Hi Mahendra,
check the following links:
http://www.sapgenie.com/saptech/lsmw.htm
http://www.scmexpertonline.com/downloads/SCM_LSMW_StepsOnWeb.doc
May be u can find some help.
Hope this helps you.
Regards,
Anuradha.B

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Got error ORA-06502 when creating a report page

Hi,
I got ORA-06502 error message when trying to create a report page using one particular query (see below). It happened in the 'SQL Query' step. After put query in the text box and click on 'Next' button, the error message read
ORA-06502: PL/SQL: numeric or value error: character string buffer too small
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I wonder if anybody can give me a pointer what could be wrong with the query, and how to debug.
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WITH o AS
SELECT a.manager, m.owner
FROM man_hierarchy_v m,
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     FROM man_hierarchy_v
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     ORDER BY owner
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     tbd, TO_CHAR(tbd/total*100, '999.9') tbd_perc,
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     cnd, TO_CHAR(cnd/total*100, '999.9') cnd_perc,
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FROM lrg_problem_v3 p, o
WHERE p.assigned = o.owner
AND p.cdate BETWEEN '16-DEC-08' AND '15-JAN-09'
AND last_label LIKE 'RDBMS_MAIN_LINUX' || '_%'
AND lrg LIKE 'lrg' || '%'
GROUP BY manager
ORDER BY manager
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Mingying

This version of Apex comes with database release 11.1.0.6.0
Oracle Database 11g Enterprise Edition Release 11.1.0.6.0 - Production
PL/SQL Release 11.1.0.6.0 - Production
CORE 11.1.0.6.0 Production
TNS for Linux: Version 11.1.0.6.0 - Production
NLSRTL Version 11.1.0.6.0 - Production
Following information might also be helpful.
Product Build: 3.1.0.00.32
Schema Compatibility: 2007.09.06
NLS_CHARACTERSET: AL32UTF8
DAD CHARACTERSET: UTF-8
JOB_QUEUE_PROCESSES: 1000
Thanks,
Mingying

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Hi forum,
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Before Condition
SELECT STATEMENT
SORT GROUP BY
VIEW SYS
SORT GROUP BY
NESTED LOOPS OUTER
NESTED LOOPS OUTER
NESTED LOOPS
NESTED LOOPS
NESTED LOOPS
NESTED LOOPS OUTER
NESTED LOOPS OUTER
NESTED LOOPS
NESTED LOOPS OUTER
NESTED LOOPS OUTER
NESTED LOOPS
NESTED LOOPS
NESTED LOOPS
NESTED LOOPS
NESTED LOOPS
NESTED LOOPS
NESTED LOOPS
NESTED LOOPS
NESTED LOOPS
NESTED LOOPS
NESTED LOOPS
TABLE ACCESS BY INDEX ROWID GL.GL_CODE_COMBINATIONS
AND-EQUAL
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INDEX RANGE SCAN GL.GL_CODE_COMBINATIONS_N1
TABLE ACCESS BY INDEX ROWID APPLSYS.FND_FLEX_VALUES
INDEX RANGE SCAN APPLSYS.FND_FLEX_VALUES_N1
TABLE ACCESS BY INDEX ROWID APPLSYS.FND_FLEX_VALUE_SETS
INDEX UNIQUE SCAN APPLSYS.FND_FLEX_VALUE_SETS_U1
TABLE ACCESS BY INDEX ROWID APPLSYS.FND_FLEX_VALUES_TL
INDEX UNIQUE SCAN APPLSYS.FND_FLEX_VALUES_TL_U1
INDEX RANGE SCAN APPLSYS.FND_FLEX_VALUE_NORM_HIER_U1
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INDEX UNIQUE SCAN GL.GL_JE_HEADERS_U1
INDEX UNIQUE SCAN GL.GL_SETS_OF_BOOKS_U2
TABLE ACCESS BY INDEX ROWID GL.GL_JE_HEADERS
INDEX UNIQUE SCAN GL.GL_JE_HEADERS_U1
INDEX UNIQUE SCAN GL.GL_DAILY_CONVERSION_TYPES_U1
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INDEX UNIQUE SCAN GL.GL_JE_HEADERS_U1
INDEX UNIQUE SCAN GL.GL_JE_BATCHES_U1
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After Condition
SELECT STATEMENT
SORT GROUP BY
VIEW SYS
SORT GROUP BY
NESTED LOOPS
NESTED LOOPS OUTER
NESTED LOOPS OUTER
NESTED LOOPS
NESTED LOOPS
NESTED LOOPS
NESTED LOOPS
NESTED LOOPS OUTER
NESTED LOOPS
NESTED LOOPS
NESTED LOOPS
NESTED LOOPS
NESTED LOOPS
NESTED LOOPS
NESTED LOOPS OUTER
NESTED LOOPS
NESTED LOOPS OUTER
NESTED LOOPS
NESTED LOOPS
NESTED LOOPS OUTER
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INDEX UNIQUE SCAN GL.GL_JE_BATCHES_U1
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INDEX UNIQUE SCAN GL.GL_SETS_OF_BOOKS_U2
INDEX UNIQUE SCAN GL.GL_ENCUMBRANCE_TYPES_U1
INDEX UNIQUE SCAN GL.GL_DAILY_CONVERSION_TYPES_U1
INDEX UNIQUE SCAN GL.GL_BUDGET_VERSIONS_U1
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INDEX UNIQUE SCAN GL.GL_JE_CATEGORIES_TL_U1
INDEX UNIQUE SCAN GL.GL_JE_BATCHES_U1
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Many thanks,
Lance

Hi Rod,
I've tried the condition (Batch Status||'' = 'Posted') as you suggested, but the qeury time is still over 20 mins. To test i changed it to (Batch Status||'' = 'Unposted') and the query was returned within seconds again.
Ive been doing some more digging and have found the database view that is linked to the Journal Batches folder. See below.
I think the problem is with the column using DECODE. When querying the column in TOAD the value of P is returned. But in discoverer the condition is done on the value Posted. Im not too sure how DECODE works, but think this could be the causing some sort of issue with Full Table Scans. How do we get around this?
Lance
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'+*', 'Was unable to validate or create CTA',
'-','Invalid or inactive rounding differences account in journal entry',
'-*', 'Modified invalid or inactive rounding differences account in journal entry',
'<', 'Showing sequence assignment failure',
'<*', 'Was showing sequence assignment failure',
'>', 'Showing cutoff rule violation',
'>*', 'Was showing cutoff rule violation',
'A', 'Journal batch failed funds reservation',
'A*', 'Journal batch previously failed funds reservation',
'AU', 'Showing batch with unopened period',
'B', 'Showing batch control total violation',
'B*', 'Was showing batch control total violation',
'BF', 'Showing batch with frozen or inactive budget',
'BU', 'Showing batch with unopened budget year',
'C', 'Showing unopened reporting period',
'C*', 'Was showing unopened reporting period',
'D', 'Selected for posting to an unopened period',
'D*', 'Was selected for posting to an unopened period',
'E', 'Showing no journal entries for this batch',
'E*', 'Was showing no journal entries for this batch',
'EU', 'Showing batch with unopened encumbrance year',
'F', 'Showing unopened reporting encumbrance year',
'F*', 'Was showing unopened reporting encumbrance year',
'G', 'Showing journal entry with invalid or inactive suspense account',
'G*', 'Was showing journal entry with invalid or inactive suspense account',
'H', 'Showing encumbrance journal entry with invalid or inactive reserve account',
'H*', 'Was showing encumbrance journal entry with invalid or inactive reserve account',
'I', 'In the process of being posted',
'J', 'Showing journal control total violation',
'J*', 'Was showing journal control total violation',
'K', 'Showing unbalanced intercompany journal entry',
'K*', 'Was showing unbalanced intercompany journal entry',
'L', 'Showing unbalanced journal entry by account category',
'L*', 'Was showing unbalanced journal entry by account category',
'M', 'Showing multiple problems preventing posting of batch',
'M*', 'Was showing multiple problems preventing posting of batch',
'N', 'Journal produced error during intercompany balance processing',
'N*', 'Journal produced error during intercompany balance processing',
'O', 'Unable to convert amounts into reporting currency',
'O*', 'Was unable to convert amounts into reporting currency',
'P', 'Posted',
'Q', 'Showing untaxed journal entry',
'Q*', 'Was showing untaxed journal entry',
'R', 'Showing unbalanced encumbrance entry without reserve account',
'R*', 'Was showing unbalanced encumbrance entry without reserve account',
'S', 'Already selected for posting',
'T', 'Showing invalid period and conversion information for this batch',
'T*', 'Was showing invalid period and conversion information for this batch',
'U', 'Unposted',
'V', 'Journal batch is unapproved',
'V*', 'Journal batch was unapproved',
'W', 'Showing an encumbrance journal entry with no encumbrance type',
'W*', 'Was showing an encumbrance journal entry with no encumbrance type',
'X', 'Showing an unbalanced journal entry but suspense not allowed',
'X*', 'Was showing an unbalanced journal entry but suspense not allowed',
'Z', 'Showing invalid journal entry lines or no journal entry lines',
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Hi Adil,
I am using BOXIR3 and a screenshot is attached below:
[http://farm4.static.flickr.com/3200/2948600340_4f1330d283_o.jpg]
I have built the query in InfoView by drag & drop and after I click the 'Run Query' (the circled area), it is expected I will be asked to fill in some optional prompts (from BW query). Instead, an error shown about 2 minutes after clicking the button,.
[http://farm3.static.flickr.com/2004/2947792827_bfacdc7dbe_o.jpg]
Regards,
Gary

Error in CUPC when creating Problem Report: CUERT

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