Error installing CS6 Acrobat from DVD on Mac OSX 10.8.5

Question

I keep getting this error when installing CS6 from the purchased DVD:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 0 warning(s)
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
----------- Payload: {E1C48031-9366-427F-AC04-535CEDAAD995} Acrobat X Pro  10.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050:  - Acrobat Professional: Install failed
ERROR: DW050:  - Acrobat X Pro : Install failed
I have already tried:
Uninstalling and reinstalling
Enabling root user
Deleting and downloading and reinstalling AIR
Everything listed here:
http://waywardelf.wordpress.com/2012/07/01/adobe-acrobat-install-learning-opportunity/
Acrobat opens but I cannot upgrade it which is not good.
I have read all the related posts I can find here but nothing helps.
Has anyone come up with an answer?
If not, what are my options? We spent a lot of money that we couldn't really afford for this software.

Answer 1

You will need to have a look at the log files.
http://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/mac.html#troubleshooting
16.8   Troubleshooting
16.8.1   Logging
There are two primary logs: one for the installer application and one for the Updater which is responsible for detecting and downloading updates as well as invoking the installer.
16.8.1.1   Install log
Apple’s Installer.app creates an install log that should contain all basic success and failure details. The file is located at /private/var/log/install.log created by Apple’s Installer.app.
By default, the installer logs only necessary information in installer log. However, it is possible to configure the log to provide debug output for 10.x and later products.
To set this preference, do the following:
Go to Users/<user name>/Library/Application Support/Adobe/Acrobat/(version) or create it if it doesn’t exist.
Open com.adobe.acrobat.InstallerOverrides.plist or create it if it doesn’t exist.
Create following key-value pair: AcroPatchLogLevel:debug
debug logging<key>AcroPatchLogLevel</key> <value>debug</value>
Save and close the file.
16.8.1.2   Updater log
The Updater creates a log at Users/<user name>/Library/Logs/Adobe/{application name} Updater.log. By default, it provides non-verbose output. To change the default:
Go to Users/<user name>/Library/Preferences.
Open to com.adobe.ARM.plist.
Note Create the file if it does not exist. The file will not exist unless the Updater has run at least once.
Create a new key if it does not exist: LogLevel.
Set LogLevel:
Brief: -int 0
Verbose: -int 1
Save and close the file.
The log size limit is as follows: If an existing log is bigger than 1 MB, the Updater truncates the log. Old log files are backed up once as Adobe Acrobat/Reader Updater-old.log and overwrites any existing old.log.