Error message about Shared Technologies

Have tried many, many times to install Elements 12 and always same error message about Shared Technologies when install aborts.  Never had problems installing previous versions of Elements nor problems with Lightroom installs.  Very frustrating!!!!!!

Try the solution given in this link:
<
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_
>
Good luck.

Similar Messages

  • Premiere elements 11 failed to install with the error about shared technologies

    PRE 11 failed to install with the error "The installation process has encountered an error while installing shared technologies. Please restart your system and try again" all that does is uninstall everything and I have to restart agin with the same error and we go on. So far the only way it is working is at the point of the "error message" I run task manager and stop the installer, I know it's leaving files that should be removed by the installer, but it worked. This information was gained on one of the forums and seems to work. Yesterday was the first time I really used it fully and although I was able to create a project I cannot output it as a file (mpg), it starts to output ok then throws up an error and fails. As PRE 10 was still installed I imported the project (which amazed me) into PRE 10 and outputted as required with no error. All this may be due to something being wrongly installed or not being installed in PRE 11, I don't know. Can anybody help
    Dennis
    using Windows 8 Pro
    PS I downloaded the Adobe Support adviser and No errors

    See the following help document:
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

  • Trying to install photoshop elements 11 and keep getting the same error message: "The installation process encountered an error while installing shared technologies."

    Trying to install photoshop elements 11 and keep getting the same error message: "The installation process encountered an error while installing shared technologies."

    Medops20 please see Install rollback and Shared Technologies | Windows for information on how to resolve the current error.

  • Solution: The installation process has encountered an error while installing Shared Technologies

    I purchased an upgrade to Elements 11 and Premiere 11 for Windows a couple of days ago. When I tried to install, I received the following error message:
    "The installation process has encountered an error while installing Shared Technologies. Please restart your system and try again."
    There was an invitation to Troubleshoot using a button that downloaded Adobe Support Advisor. No joy, it didn't find any issues.
    I restarted and tried to install again. Same error message. The solutions here didn`t help so I started up a chat with Adobe Support.
    The TSR asked me to run  Set-Up.exe in Adobe Photoshop Elements 11 Install\PSE 11\ElementsSTIInstaller. That returned an error about the path being too long. He had me try some other ideas, none worked.
    The TSR then asked to do a remote session. After realizing that it would not work from  the install on our server, he copied the PSE11 directory locally. He again ran Set-up.exe from the PSE 11\ElementsSTIInstaller directory. This time it completed!
    After that, he ran Setup.exe in the PSE11 directory. This time, the setup completed and I was able to open Elements 11!
    Hope this helps someone else who gets this error message!
    Best,
    John

    Welcome to the forum.
    Take a look at this thread: http://forums.adobe.com/message/5200642#5200642
    That OP found that the problem with their installation was due to Norton running, during the installation, but there are other links, with maybe other solutions.
    Good luck,
    Hunt

  • "The instillation process has encountered an error while installing shared technologies."

    Basically, when ever I attempt download Adobe Premiere Elements 11 on my Windows Vista computer, half way through a message pops up saying "The instillation process has encountered an error while installing shared technologies. Please restart your system and try again."
    Each time I insert the disc, I select trial version, in case I download the full version and it no longer lets me use my serial code.
    Some one said the destination folder couldn't contain more then 250 characters, so I changed its location from 'C:\Program Files\Adobe\' to 'C:\' but it still came up with the same message!
    I have downloaded the new Adobe Reader 10, but this makes no difference to the process.. no matter what I've tried it always comes up with the same message.
    I also turn of my anti-virus software when installing Adobe Premiere Elements. Still this doesn't do the trick. And I've restarted my computer and tried downloading it and un-downloading it multiple times!
    Every time the same message comes up, and I have no idea how to fix it... Its defiantly not my memory that is a problem, as I currently have 50GB free on my OS C:\ drive.
    I also have QuickTime version 7.6.9, which is apparently needed?
    If you know something I haven't tried that may work, or the problem causing this and a solution to the problem, please can you notify me, Thanks!

    Refer to this:
    Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows
    Mylenium

  • Error while installing shared technologies

    I just purchased Photoshop 11 from download services at Amazon. In the middle of installation, I get error "error while installing shared technologies. Please restart your system and try again" in Windows 7 professional, 64 bit.
    I tried this.
    1. restarted system, change drive/folder multiple times
    2. In the installation folder went to
    ....\PSE 11\ElementsSTIInstaller folder and ran setup. It installed shared technologies (whatever that means). Then tried installing. Same error.
    3. Cleaned up all Adobe products and tried installation again. Same error.
    Any help apprciated.
    Thanks!
    Here is the log for installation.... On support pages, they ask us to review that...can someone?
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Visit http://www.adobe.com/go/loganalyzer/ for more information
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    START - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    RIBS version: 4.2.4.0
    Win OS version: 6.1.1.0 64 bit Type: 1
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    Create Required Folders
    Assuming install mode
    ::START TIMER:: [Bootstrap]
    Perform Bootstrapping ...
    :: END TIMER :: [Bootstrap] took 1588.72 milliseconds (1.58872 seconds) DTR = 2021.75 KBPS (1.97437 MBPS)
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    Pre check media db sync
    End of Pre check media db sync. Exit code: 0
    :: END TIMER :: [Sync Media DB] took 2.33276 milliseconds (0.00233276 seconds) DTR = 58300.1 KBPS (56.9337 MBPS)
    Ready to initialize session to start with ...
    ::START TIMER:: [CreatePayloadSession]
    -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    Updated source path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller
    Updating media info for: {0449467E-102A-4514-9F4D-91BCEE129390}
    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
      Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All-160512123011\Install.db
    Updating media info for: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}
    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
      Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeXMPPanelsAll\Install.db
    Updating media info for: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}
    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
      Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All-x64\Install.db
    Updating media info for: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}
    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
      Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All\Install.db
    Updating media info for: {98CE8819-87AA-4814-8167-ADDDD513485F}
    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
      Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\PSE11STIInstaller\Install.db
    Updating media info for: {D1B83970-7269-48BE-8B0E-5120D9327E52}
    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
      Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
    Updating media info for: {F6F5021E-0548-43C1-82CC-C5C7A6906585}
    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
      Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
    --------------------  END  - Updating Media Sources -  END  --------------------
    Supported RIBS version range: [0.0.66.0,4.2.4.0]
    ----------------- CreatePayloadSession: machine is x64 ---------------
    ______ Verify Dependency Subscribers ______
    BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
      {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: 1 (0,2)
      {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: 2 (0,0)
      {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: 3 (0,1)
      {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: 3 (0,1)
      {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: 4 (1,1)
      {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: 4 (1,1)
      {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: 5 (4,0)
    END Operation order for all session payloads: mediaGroup (requires,satisfies)
    Ignoring deployment input for the INSTALLDIR: marked as fixed
    Setting property "installLanguage" to: en_GB
    Attempting to find the selected language in the set of available payload languages
    Setting property "installSourcePath" to: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller
    Overwrite property "userASUPath" to: C:\Users\Myp\AppData\Local\Adobe\OOBE\PDApp
    Found payload actions:
    Deciding what installer mode to use...
    BEGIN Setting requested payload actions
    Value returned on lookup of payload: {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 is: false
    Action string for {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0  is none
    Value returned on lookup of payload: {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is: false
    Action string for {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0  is install
    Value returned on lookup of payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 is: false
    Action string for {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0  is none
    Value returned on lookup of payload: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 is: false
    Action string for {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0  is none
    Value returned on lookup of payload: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 is: false
    Action string for {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0  is none
    Value returned on lookup of payload: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 is: false
    Action string for {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0  is none
    Value returned on lookup of payload: {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 is: false
    Action string for {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0  is install
    END Setting requested payload actions
    Collected advanced path check information for INSTALLDIR
    INSTALLDIR is a well-formed path
    INSTALLDIR is not the root path
    INSTALLDIR is on a local volume
    INSTALLDIR is on a writable volume
    INSTALLDIR is not on a case sensitive volume
    INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\PSE11STIInstaller
    BEGIN InstallOperationsQueue Unordered operations
      {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0:  with operation install
      {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0:  with operation install
      {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0:  with operation install
      {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0:  with operation install
      {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0:  with operation install
      {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0:  with operation install
      {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0:  with operation install
    END InstallOperationsQueue Unordered operations
    BEGIN InstallOperationsQueue Ordered operations
      {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0:  with operation install
      {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0:  with operation install
      {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0:  with operation install
      {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0:  with operation install
      {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0:  with operation install
      {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0:  with operation install
      {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0:  with operation install
    END InstallOperationsQueue Ordered operations
    Payloads passed preflight validation.
    Call PreSession Custom Hook
    BEGIN InstallOperationsQueue Unordered operations
      {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0:  with operation install
      {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0:  with operation install
      {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0:  with operation install
      {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0:  with operation install
      {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0:  with operation install
      {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0:  with operation install
      {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0:  with operation install
    END InstallOperationsQueue Unordered operations
    BEGIN InstallOperationsQueue Ordered operations
      {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0:  with operation install
      {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0:  with operation install
      {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0:  with operation install
      {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0:  with operation install
      {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0:  with operation install
      {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0:  with operation install
      {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0:  with operation install
    END InstallOperationsQueue Ordered operations
    Calling the custom action code for pre-install for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585}
    ::START TIMER:: [Payload Operation :{F6F5021E-0548-43C1-82CC-C5C7A6906585}]
    [    5808] Mon Nov 12 21:43:38 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Installer Operation: PayloadInstaller
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Request to install payload
    Extracting assets...
    [    5808] Mon Nov 12 21:43:41 2012  INFO
    Extracting assets complete. Number assets: 1
    Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
    [    5808] Mon Nov 12 21:43:42 2012  INFO
    Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
    UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
    [    5376] Mon Nov 12 21:43:42 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
    :: END TIMER :: [Payload Operation :{F6F5021E-0548-43C1-82CC-C5C7A6906585}] took 4002.58 milliseconds (4.00258 seconds) DTR = 101746 KBPS (99.3618 MBPS)
    Updating driver data - Action: Add driver entry
    Updating driver data successful. Driver entry was added. ARP estimated size 0KB
    User specified overrideFile:
    [    5376] Mon Nov 12 21:43:42 2012  WARN
    Failed to update the csu inventory for {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 return values 12:114
    [    5376] Mon Nov 12 21:43:42 2012  INFO
    Calling the custom action code for post-install for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0
    Calling the custom action code for pre-install for payload {0449467E-102A-4514-9F4D-91BCEE129390}
    ::START TIMER:: [Payload Operation :{0449467E-102A-4514-9F4D-91BCEE129390}]
    [    5092] Mon Nov 12 21:43:42 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Installer Operation: PayloadInstaller
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Request to install payload
    Extracting assets...
    [    5092] Mon Nov 12 21:43:43 2012  INFO
    Extracting assets complete. Number assets: 1
    CustomizedPatch property not found in database
    Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All-160512123011\Install.db
    Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All-160512123011\Install.db
    UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{0449467E-102A-4514-9F4D-91BCEE129390}.db
    [    5376] Mon Nov 12 21:43:43 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
    :: END TIMER :: [Payload Operation :{0449467E-102A-4514-9F4D-91BCEE129390}] took 1001.03 milliseconds (1.00103 seconds) DTR = 19603.9 KBPS (19.1444 MBPS)
    User specified overrideFile:
    [    5376] Mon Nov 12 21:43:43 2012  WARN
    Failed to update the csu inventory for {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 return values 12:114
    [    5376] Mon Nov 12 21:43:43 2012  INFO
    Calling the custom action code for post-install for payload {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0
    Calling the custom action code for pre-install for payload {D1B83970-7269-48BE-8B0E-5120D9327E52}
    ::START TIMER:: [Payload Operation :{D1B83970-7269-48BE-8B0E-5120D9327E52}]
    [    6052] Mon Nov 12 21:43:43 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Installer Operation: PayloadInstaller
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Request to install payload
    Extracting assets...
    [    6052] Mon Nov 12 21:43:44 2012  INFO
    Extracting assets complete. Number assets: 1
    Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
    Setting permission for: C:\Program Files (x86)\Common Files\Adobe\APE\3.101 Group/User:Everyone Access:GENERIC_READ(Seq 3)
    Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
    UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
    [    5376] Mon Nov 12 21:43:44 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
    :: END TIMER :: [Payload Operation :{D1B83970-7269-48BE-8B0E-5120D9327E52}] took 1003.91 milliseconds (1.00391 seconds) DTR = 19292.5 KBPS (18.8404 MBPS)
    User specified overrideFile:
    [    5376] Mon Nov 12 21:43:45 2012  WARN
    Failed to update the csu inventory for {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 return values 12:114
    [    5376] Mon Nov 12 21:43:45 2012  INFO
    Calling the custom action code for post-install for payload {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0
    Calling the custom action code for pre-install for payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}
    ::START TIMER:: [Payload Operation :{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}]
    [    6084] Mon Nov 12 21:43:45 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Installer Operation: PayloadInstaller
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Request to install payload
    Extracting assets...
    Extracting assets complete. Number assets: 1
    Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeXMPPanelsAll\Install.db
    Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeXMPPanelsAll\Install.db
    UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}.db
    [    5376] Mon Nov 12 21:43:46 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
    :: END TIMER :: [Payload Operation :{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}] took 1003.41 milliseconds (1.00341 seconds) DTR = 6342.36 KBPS (6.19371 MBPS)
    User specified overrideFile:
    [    5376] Mon Nov 12 21:43:46 2012  WARN
    Failed to update the csu inventory for {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 return values 12:114
    [    5376] Mon Nov 12 21:43:46 2012  INFO
    Calling the custom action code for post-install for payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0
    Calling the custom action code for pre-install for payload {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}
    ::START TIMER:: [Payload Operation :{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}]
    [    6096] Mon Nov 12 21:43:46 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Installer Operation: PayloadInstaller
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Request to install payload
    Extracting assets...
    Extracting assets complete. Number assets: 1
    Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All\Install.db
    Evaluating condition# 1(Seq 1)
    Condition failed(Seq 1)
    Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All\Install.db
    UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}.db
    [    5376] Mon Nov 12 21:43:47 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
    :: END TIMER :: [Payload Operation :{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}] took 994.429 milliseconds (0.994429 seconds) DTR = 21958.3 KBPS (21.4437 MBPS)
    User specified overrideFile:
    [    5376] Mon Nov 12 21:43:47 2012  WARN
    Failed to update the csu inventory for {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 return values 12:114
    [    5376] Mon Nov 12 21:43:47 2012  INFO
    Calling the custom action code for post-install for payload {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0
    Calling the custom action code for pre-install for payload {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}
    ::START TIMER:: [Payload Operation :{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}]
    [    6072] Mon Nov 12 21:43:47 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Installer Operation: PayloadInstaller
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Request to install payload
    Extracting assets...
    Extracting assets complete. Number assets: 1
    Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All-x64\Install.db
    Evaluating condition# 1(Seq 2)
    Condition failed(Seq 2)
    Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All-x64\Install.db
    UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}.db
    [    5376] Mon Nov 12 21:43:48 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
    :: END TIMER :: [Payload Operation :{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}] took 995.415 milliseconds (0.995415 seconds) DTR = 24247.2 KBPS (23.6789 MBPS)
    User specified overrideFile:
    [    5376] Mon Nov 12 21:43:48 2012  WARN
    Failed to update the csu inventory for {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 return values 12:114
    [    5376] Mon Nov 12 21:43:48 2012  INFO
    Calling the custom action code for post-install for payload {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0
    Calling the custom action code for pre-install for payload {98CE8819-87AA-4814-8167-ADDDD513485F}
    ::START TIMER:: [Payload Operation :{98CE8819-87AA-4814-8167-ADDDD513485F}]
    [    6044] Mon Nov 12 21:43:48 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Installer Operation: PayloadInstaller
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Request to install payload
    Extracting assets...
    Extracting assets complete. Number assets: 1
    Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\PSE11STIInstaller\Install.db
    Evaluating condition# 1(Seq 1)
    Condition failed(Seq 1)
    Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\PSE11STIInstaller\Install.db
    UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{98CE8819-87AA-4814-8167-ADDDD513485F}.db
    [    5376] Mon Nov 12 21:43:49 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
    :: END TIMER :: [Payload Operation :{98CE8819-87AA-4814-8167-ADDDD513485F}] took 1001.39 milliseconds (1.00139 seconds) DTR = 71.8999 KBPS (0.0702148 MBPS)
    User specified overrideFile:
    [    5376] Mon Nov 12 21:43:49 2012  WARN
    Failed to update the csu inventory for {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 return values 12:114
    [    5376] Mon Nov 12 21:43:49 2012  INFO
    Calling the custom action code for post-install for payload {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0
    No operation.  We're done:
    Updating driver data - Action: Remove driver entry
    Updating driver data successful. Driver entry was added. ARP estimated size 360460KB
    [    5376] Mon Nov 12 21:43:51 2012  INFO
    Successfully installed 7 components:
    - Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All
    - Adobe XMP Panels CS5
    - Photoshop Camera Raw for Elements 11 (64 bit)
    - Photoshop Camera Raw for Elements 11
    - PSE11 STI Installer
    - Adobe Player for Embedding 3.1
    - Camera Profiles Installer
    Total components repaired: 0
    Total components removed: 0
    Call PostSession Custom Hook
    :: END TIMER :: [Total Timer] took 14622.7 milliseconds (14.6227 seconds) DTR = 34338.6 KBPS (33.5338 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 0 error(s), 7 warning(s)
    ----------- Payload: {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 -----------
    WARNING: Failed to update the csu inventory for {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 return values 12:114
    ----------- Payload: {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 -----------
    WARNING: Failed to update the csu inventory for {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 return values 12:114
    ----------- Payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 -----------
    WARNING: Failed to update the csu inventory for {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 return values 12:114
    ----------- Payload: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 -----------
    WARNING: Failed to update the csu inventory for {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 return values 12:114
    ----------- Payload: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 -----------
    WARNING: Failed to update the csu inventory for {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 return values 12:114
    ----------- Payload: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 -----------
    WARNING: Failed to update the csu inventory for {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 return values 12:114
    ----------- Payload: {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 -----------
    WARNING: Failed to update the csu inventory for {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 return values 12:114
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    Exit Code: 0 - No error.
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Message was edited by: shreedt8841

    I don't have any documents from Microsoft or Adobe to offer but you may want to review the following couple of links:
    http://www.itechtalk.com/thread3595.html
    http://geekswithblogs.net/renso/archive/2009/10/21/how-to-set-the-windows-path-in-windows- 7.aspx
    They both seem accurate to my knowledge.  If you can afford the space you may also want to try temporarily installing to the default location.  This would help further determine if the customized location is what is causing your difficulties.
    One of our community members Mylenium has also wrote a useful blog on the topic of installing on a SSD.  You can find the relevant blog at http://myleniumerrors.com/installation-preparations/.

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    Hi Newbie Me,
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    If still the same issue then rename OOBE from the given location and try installing again:
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    Mac: /Library/Application Support/Adobe/OOBE and rename to OOBE.old.
    Regards,
    Romit Sinha

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  • I updated iTunes from the update message and now my Windows computer (at work- I use Mac at home) keeps sending me error messages about MobileMe and iTunes. It indicates a .dll error but I can't find any such file. I tried removing the entire ITunes app.

    I downloaded an update to my iTunes app on my work Windows computer and now I am constantly getting error messages about MobileMe, when I download a webpage and marked slowness of my Outlook application. I tried removing iTunes and reloading directly from the Apple site, but no change. One of my peers is having the same issue and messages.
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    See note 2 in Troubleshooting issues with iTunes for Windows updates for starters...
    tt2

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    11-11-16 18:20:36.319 [2232:16dc]: amai: tss_submit_job: HttpQueryInfo returned 200
    2011-11-16 18:20:38.350 [2232:1c50]: <DFU Device 0F128BE0>: production fused device
    2011-11-16 18:20:38.350 [2232:1c50]: unable to open device_map.txt: No such file or directory
    2011-11-16 18:20:38.350 [2232:1c50]: WinDFU::OpenDeviceByPath: \\?\USB#VID_05AC&PID_1227#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#1bfe4c4c
    2011-11-16 18:20:39.132 [2232:1c50]: WinDFU::UploadData: EOF, cbRead: 553
    2011-11-16 18:20:39.147 [2232:1c50]: WinDFU::UploadData: ZLP
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    2011-11-16 18:20:39.163 [2232:1c50]: WinDFU::ProcessUpdateState: status.bState == DFU_STATE_MANIFEST_SYNC
    2011-11-16 18:20:39.163 [2232:1c50]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 7
    2011-11-16 18:20:39.163 [2232:1c50]: WinDFU::ProcessUpdateState: status.bState == DFU_STATE_MANIFEST, PollTimeout: 3000
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    2011-11-16 18:20:42.163 [2232:1c50]: WinDFU::ProcessUpdateState: status.bState == DFU_STATE_MANIFEST_WAIT_RESET
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    2011-11-16 18:21:02.210 [2232:1c50]: WinDFU::FinalizeDfuUpdate: success
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    2011-11-16 18:21:03.757 [2232:c4c]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
    2011-11-16 18:21:04.554 [2232:1b88]: amai: tss_submit_job: HttpQueryInfo returned 200
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    2011-11-16 18:21:12.804 [2232:1b88]: WinDFU::UploadData: ZLP
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    Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
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  • Can anyone help me? The iTunes update corrupted my program. I uninstalled, and then reinstalled iTunes; only to find an error message about iTunes Helper. After several fruitless, repeat attempts, I am at a loss. Please help-

    Can anyone help me? The iTunes update corrupted my program. I uninstalled, and then reinstalled iTunes; only to find an error message about iTunes Helper. After several fruitless, repeat attempts, I am at a loss. Please help…

    Many thanks.
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    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

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