Error Message: The Adobe InContext Editing service is currently unavailable

Hey Folks,
For the past week, my client is getting the folowing error message when he tries to log in:
The Adobe InContext Editing service is currently unavailable.
We are sorry for any inconvenience this may cause you. Please try again later.
However we can access the editor from another computer without without problems.
He is in a different country and he had been using the editor for quite a few months now.
Have the minimum requirements changed?
Thanks,
[email protected]

That's correct Corey.
The client is in Cyprus accessing the editor through a Firefox browser, which he had been successfully doing for some time now.
His representative, using the same login and password in Canada is able to access the editor fine.
I've since sent him a seperate login invitation
I've asked him to try another browser / computer.
update his flash
He said his flash wouldn't update, so I don't know if it's an issue with his browser, computer, or user.
I'm waiting on the other two action items.
Thanks for your involvement.

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