Error message while opening a project: "an error was encountered while loading the image"

We've run into a new error message here today:
an error was encountered while loading the image
It appears when we try to load a recorded project. It occurs on both the cp-file and the backup file.
It's on a windows 7-machine.
Anyone encountered it and knows what it means?
is the project lost forever?

Hi there
Hmmm, it may be related to Windows 7, but let's check the obvious stuff first.
Where exactly is th project if you locate it using Windows Explorer? Is it found on your local C drive or is it found on a network drive?
If it's on a network drive, please note that Captivate has never worked well with projects being edited while they are on network resources. So the first step in this case (assuming that's where the project is) would be to move the project file off the network and onto the local C drive. Then try opening again.
Assuming the project isn't on a network, all still may not be lost. The next thing to try would be to create a new blank project sized identically to the one that seems to have gone south. Then click File > Import > Slides/Objects and see if you can import the content from the errant project into the new.
And if those steps fail, it's likely time to restart from scratch. But depending on what you have done so far and how you have done it, you might be able to salvage some of it by playing back the content (assuming you have published it during testing) and record what you are playing back with Captivate.
Best of luck to you in sorting things. You should also consider filing a Bug Report.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Similar Messages

Error message when opening current project/sequence error?

Hi!
So I'm working with a project, a very simple timeline with vids transcoded to cineform codec. Everything is working beautiful. But every time I open the project to continue working on it, it shows me a strange error message that won't allow me to open my project. Is very stressful. I have to try many times until suddenly it opens the project. I always try to open it from all possible ways (double clicking on the project, from Premiere directly, etc) and is always the same issue. Until after many attempts it decides to open it. Does anyone know what's going on? This is the pop up message:
Thanks so much for the help.
Elaine.-

Here is a link that talks about this error message. It may help you to find an answer
Features and Sequence Presets missing | Adobe Premiere Pro CS6

Just did the iTunes update that iTunes said was available now iTunes won't open, keep getting Runtime Error message. R6034 An application has made an attempt to load the C runtime library incorrectly. Please contact the apps support team for more info.

Just did the iTunes update that iTunes said was available, now iTunes won't open. I just keep getting a Runtime Error message.
R6034
An application has made an attempt to load the C runtime library incorrectly. Please contact the apps support team for more info.
Is anyone else having this problem?
I tried to re-install and got the following message: iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 1114)
Does this mean I have now lost everything?

I just had the same error:
R6034
An application has made an attempt to load the C runtime library incorrectly. Please contact the apps support team for more info.
I went to http://support.apple.com/kb/ht1925 and did a complete removal and reinstallation of iTunes. You MUST follow the directions here exactly...it's more than just iTunes that must be removed, and it MUST be done in the order in which the support article says. I followed the exact instructions, and iTunes is back on my machine (no more C runtime error) and you do NOT lose your music...it's all in my library, as it was before.
Good luck!

Keep getting an error message when opening a project.

When I try to open a project, a box pops up sayin the project appears to be damaged and cannot be opened. WHat can I do to open my project? Why am I getting this mesage?

popto
Apparently you started this question here in another thread around June 29, 2013 and never followed up on direct questions that would have helped us help you at this time.
http://forums.adobe.com/thread/1244744
I would encourage Hunt to close this thread (I do not have the authority to do that), and have you continue in the thread that you started already. Steve Grisetti, Hunt, and I had all posted in that thread and were waiting for the requested information, Steve Grisetti first or all of the requested information at one time.
Thanks.
ATR
Add On...A good look at the original thread seems to indicate that both Steve Grisetti and Hunt suggested the AutoSave try at that time. Did you ever do that? Apparently Hunt is requesting the same AutoSave look again in this thread.

Error message when opened in browser - Parse error?

I'm having this problem when I use the image upload server behavior in my PHP file. Anyone have an explanation of this error when I open it into a browser?
Also there is a red exclamation point next to the server behavior. Is there a place in Dreamweaver that tells me where the error is occuring (like in Flash)?
Parse error: syntax error, unexpected $end in .......line 308
Thanks for your help!

I tried the Balanced Bracket in Dreamweaver with no luck. I feel like I'm flying blind but I'm trying to work through this. Since I couldn't attach the file, I decided to paste it here. Thanks so much.
<?php require_once('Connections/users.php'); ?>
<form action="<?php echo $_SERVER['PHP_SELF']; ?>" method="post" enctype="multipart/form-data" name="upload" id="uploadform">
<?php
if($message_default){echo '<span style="color:'.$color.';" class="uploadtop">'.$message_default.'</span><br />';}
if($UPFILES[0]){echo '<span style="color:'.$go_color.';" class="uploadgo">'.$message_go.'</span><br />';}
for($x=0;$x<$inputfiles;$x++){
      if($UPFILES[$x]){echo $UPFILES[$x].'<br />';}
if($showErrors){
      if($UPFILES[0]){echo '<br />';}
          echo '<span style="color:'.$error_color.';" class="uploaderrors">'.$message_error.'</span><br />';}
for($x=0;$x<$inputfiles;$x++){
      if($errorfiles[$x]){
        echo $errorfiles[$x].' <span style="color:'.$error_color.';" class="uploaderror">('.$errormesage[$x].')</span><br />';}
    if($errorthumbfile[$x]){
        echo $errorthumbfile[$x].' <span style="color:'.$error_color.';" class="uploaderror">('.$errorthumbmessage[$x].')</span><br />';}
/*start dynamic form*/
for($x=0;$x<$inputfiles;$x++){
?>
<input name="file<? echo $x;?>" type="file" class="fileUp" />
<br />
<? } /*end dynamic form*/ ?>
<input type="submit" name="submit" value="Upload" />
</form>
<?php
/* *** start upload script *** */
$upload_dir="images";
$extensions_allowed="jpg,jpeg,gif"; // e.g. "jpg,gif,png,pdf"
$max_size="1000000"; // 1000000 = 1MB
$max_height="400";
$max_width="400";
$default_color='#000000';
$error_color='#FF0000';
$go_color='#00CC00';
$inputfiles="1";
$overwrite='true';
$rename='';
$rename_new=(!empty($_POST['newfilename']))?$_POST['newfilename']:'';
$rename_post='_#';
$resizePic='';
$new_width="600";
$new_hight="450";
$makeThumbs='';
$thumbDir='thumb';
$thumbPrefix='tb_';
$thumb_width="150";
$thumb_hight="100";
$insert_db='';
$insert_tb='';
$updateRec='true';
$sqlId="$";
$message_default="Choose file(s):";
$message_go="This files were uploaded:";
$message_error="This problems occurred:";
$error_filesize="Filesize too big";
$error_picsize="Imagesize too big";
$error_nothumb="No thumbnail created";
$error_noupload="Upload failed";
$error_ext="Wrong file extension";
$error_overwrite="File already exists";
$error_db="File path couldn't stored in database";
$error_nodir="Couldn't create upload folder";
function rmkdir($path, $mode = 0777) {
    $path = rtrim(preg_replace(array("/\\\\/", "/\/{2,}/"), "/", $path), "/");
    $e = explode("/", ltrim($path, "/"));
    if(substr($path, 0, 1) == "/"){$e[0] = "/".$e[0];}
    $c = count($e);
    $cp = $e[0];
    for($i = 1; $i < $c; $i++) {
        if(!is_dir($cp) && !@mkdir($cp, $mode)) {
            return false;
        $cp .= "/".$e[$i];
        chmod($e[$i], 0777);
    return @mkdir($path, $mode);
function addColumn($colName) {
    global $users,$database_users;
    mysql_select_db($database_users, $users);
    $query = ("SHOW COLUMNS FROM images = '$colName'");
    $result1 = mysql_query($query, $users);
    $rarray = mysql_fetch_array($result1);
    if (NULL == $rarray[0]) {
        $query = ("ALTER TABLE images ADD COLUMN $colName VARCHAR(255) NOT NULL");
        $result = mysql_query($query, $users);
    return $result;
function sql_protect($sCode) {
    if (function_exists("mysql_real_escape_string")) {
        $sCode = mysql_real_escape_string($sCode);
    }else{
        $sCode = addslashes($sCode);
    }return $sCode;
function sql_insert($path,$thumbpath) {
    global $users,$insert_tb,$database_users,$updateRec,$x,$sqlId;
    $path1=str_replace('//', '/',sql_protect($path));
    $thumbpath1=str_replace('//', '/',sql_protect($thumbpath));
    $sqlId=sql_protect($sqlId);
    mysql_select_db($database_users, $users);
    if($updateRec){$col='file_'.$x;$tbcol='tbfile_'.$x;}else{$col='file_0';$tbcol='tbfile_0'; }
    if($thumbpath && $insert_tb){
        addColumn($col);addColumn($tbcol);
        if($updateRec){
        $insertSQL="UPDATE images SET $col='$path1', $tbcol='$thumbpath1' WHERE image1 = '$sqlId'";
        }else{
        $insertSQL="INSERT INTO images ($col, $tbcol) VALUES ('$path1', '$thumbpath1')";}
    }else{
        addColumn($col);
        if($updateRec){
        $insertSQL="UPDATE images SET $col='$path1' WHERE image1 = '$sqlId'";
        }else{
        $insertSQL="INSERT INTO images ($col) VALUES ('$path1')";}
    $query = mysql_query($insertSQL, $users);
    return $query;
function createthumb($name,$filename,$new_w,$new_h){
    if (preg_match("/jpg|jpeg|JPG|JPEG/",$name)){$src_img=imagecreatefromjpeg($name);}
    if (preg_match("/png|PNG/",$name)){$src_img=imagecreatefrompng($name);}
    $old_x=imageSX($src_img);
    $old_y=imageSY($src_img);
    if($old_x<=$new_w){$new_w=$old_x;}
    if($old_y<=$new_h){$new_h=$old_y;}
    if ($old_x > $old_y){
        $thumb_w=($new_w<=$new_h)?$new_w:$old_x/($old_y/$new_h);
        $thumb_h=($new_w<=$new_h)?$old_y/($old_x/$new_w):$new_h;
    if ($old_x < $old_y){
        $thumb_w=($new_h<=$new_w)?$old_x/($old_y/$new_h):$new_w;
        $thumb_h=($new_h<=$new_w)?$new_h:$old_y/($old_x/$new_w);
    if ($old_x == $old_y){
        $thumb_w=($new_w<=$new_h)?$new_w:$new_h;
        $thumb_h=($new_w<=$new_h)?$new_w:$new_h;
    $dst_img=ImageCreateTrueColor($thumb_w,$thumb_h);
    imagecopyresampled($dst_img,$src_img,0,0,0,0,$thumb_w,$thumb_h,$old_x,$old_y);
    if (preg_match("/png|PNG/",$name)){
        imagepng($dst_img,$filename);
    } else {
        imagejpeg($dst_img,$filename);
    imagedestroy($dst_img);
    imagedestroy($src_img);
if ($_POST['submit']=='Upload') {
$stop2 = false;
$upload_dir=($upload_dir)?$upload_dir:'./';
if(!is_dir($upload_dir)){
    if(rmkdir($upload_dir, 0777)/*$stop2==true*/){
        $stop2=false;
    }else{
        $errorfiles[]=' ';$errormesage[]=$error_nodir;$stop2=true;
    }/*rmkdir*/
}/*!is_dir*/
if(!$stop2){
for($x=0;$x<$inputfiles;$x++){
    $ok = false;
    $stop = false;
    if($_FILES['file'. $x]['name']) {$message_default='';}
    $akt_filename=$_FILES['file'. $x]['name'];
    $extension = pathinfo($_FILES['file'. $x]['name']);
    $extension = strtolower($extension[extension]);
    $allowed_paths = explode(",", $extensions_allowed);
    for($i = 0; $i < count($allowed_paths); $i++) {
        if ($allowed_paths[$i] == "$extension") {
            $ok = true;
        if($rename && $akt_filename){
        switch ($rename_post) {
             case "_#":$rename_post = '_'.$x;break;
            case "#":$rename_post = $x;break;
            default:$rename_post = '_'.$x;}
        $akt_filename=$rename_new.$rename_post.'.'.$extension;
if(!$overwrite && is_file($upload_dir.'/'.$akt_filename)){
    $errorfiles[]=$akt_filename;
    $errormesage[]=$error_overwrite;
}else{
if ($ok){
    if($_FILES['file'. $x]['size'] > $max_size)
        $errorfiles[]=$akt_filename;
        $errormesage[]=$error_filesize;
    }else{
        if ($max_width && $max_height) {
            list($width, $height, $type, $w) = getimagesize($_FILES['file'. $x]['tmp_name']);
            $max_width=($max_width)?$max_width:1000000;
            $max_height=($max_height)?$max_height:1000000;
            if($width > $max_width || $height > $max_height)
                $errorfiles[]=$akt_filename;
                $errormesage[]=$error_picsize;
                $stop=true;
            } /*max_width - max_hight*/
        }/*$max_width && $max_height*/
        if(!$stop){
                /*Upload the file*/
                if(is_uploaded_file($_FILES['file'. $x]['tmp_name']))
                    move_uploaded_file($_FILES['file'. $x]['tmp_name'],$upload_dir.'/'.$akt_filename);
                    if($resizePic){
                        $uploaded_file=$upload_dir.'/'.$akt_filename;
                        createthumb($uploaded_file,$uploaded_file,$new_width,$new_hight);
                    if($makeThumbs){
                        if($thumbDir){mkdir($upload_dir.'/'.$thumbDir, 0777);chmod($upload_dir.'/'.$thumbDir, 0777);}
                        $t_filename=($thumbDir)?$akt_filename:$thumbPrefix.$akt_filename;
                        $t_path=($thumbDir)?$upload_dir.'/'.$thumbDir.'/':$upload_dir.'/';
                        if(preg_match("/jpg|jpeg|png|gif|tif|ico/",$extension)){
                            createthumb($upload_dir.'/'.$akt_filename,$t_path.$t_filename,$thumb_width,$thumb_hight);
                        if(!is_file($t_path.$t_filename)){
                            $errorthumbfile[]=$t_filename;
                            $errorthumbmessage[]=$error_nothumb;
                     }/*make tumbs*/
                    if(is_file($upload_dir.'/'.$akt_filename)){
                        $UPFILES[]=$akt_filename;
                        if($insert_db){
                            if($makeThumbs && is_file($t_path.$t_filename)){
                                if(sql_insert($upload_dir.'/'.$akt_filename,$t_path.$t_filename)!=1){
                                $errormesage[]=$error_db;$errorfiles[]=$akt_filename;}
                            }else{
                                if(sql_insert($upload_dir.'/'.$akt_filename,'')!=1){
                                $errormesage[]=$error_db;$errorfiles[]=$akt_filename;}
                        }/*insert_db*/
                    }else{
                        $errorfiles[]=$akt_filename;
                        $errormesage[]=$error_noupload;
                    }/*if_file*/
                }/*is_uploaded_file*/
        }/*stop*/
    }/*max_size*/
} else {
    $errorfiles[]=$akt_filename;
    $errormesage[]=$error_ext;
}/*ok*/
}/*overwrite*/
}/*end of loop*/
}/*!stop2*/
} else {
    $message_def=$message_default;
    $color=$default_color;
for ($i=0; $i<count($errorfiles) ;$i++) {if ($errorfiles[$i]) {$showErrors=true;}}
for ($i=0; $i<count($errorthumbfile) ;$i++) {if ($errorthumbfile[$i]) {$showErrors=true;}}
/* *** end upload script *** */
?>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title>Untitled Document</title>
</head>
<body>
<form action="<?php echo $_SERVER['PHP_SELF']; ?>" method="post" enctype="multipart/form-data" name="upload" id="uploadform">
<?php
if($message_default){echo '<span style="color:'.$color.';" class="uploadtop">'.$message_default.'</span><br />';}
if($UPFILES[0]){echo '<span style="color:'.$go_color.';" class="uploadgo">'.$message_go.'</span><br />';}
for($x=0;$x<$inputfiles;$x++){
      if($UPFILES[$x]){echo $UPFILES[$x].'<br />';}
if($showErrors){
      if($UPFILES[0]){echo '<br />';}
          echo '<span style="color:'.$error_color.';" class="uploaderrors">'.$message_error.'</span><br />';}
for($x=0;$x<$inputfiles;$x++){
      if($errorfiles[$x]){
        echo $errorfiles[$x].' <span style="color:'.$error_color.';" class="uploaderror">('.$errormesage[$x].')</span><br />';}
    if($errorthumbfile[$x]){
        echo $errorthumbfile[$x].' <span style="color:'.$error_color.';" class="uploaderror">('.$errorthumbmessage[$x].')</span><br />';}
/*start dynamic form*/
for($x=0;$x<$inputfiles;$x++){
?>
<input name="file<? echo $x;?>" type="file" class="fileUp" />
<br />
<? } /*end dynamic form*/ ?>
<input type="submit" name="submit" value="Upload" />
</form>
</body>
</html>
O

I am getting an error message that says An Application has made an attempt to load the C runtime library incorrectly

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Hi sharonstampsalot,
Welcome to the Support Communities!
The article below may be able to help you with this.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
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Dears,,
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Karim El Zarka, MCTS Sharepoint 2010 , MCITP SharePoint Administrator 2010 Whenever you see a reply and if you think is helpful, click "Vote As Helpful"! And whenever you see a reply being an answer to the question of the thread, click "Mark
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To the top
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http://helpx.adobe.com/premiere-pro/kb/missing-sequence-presets.html

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kefaperformance
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Error message while opening a project: "an error was encountered while loading the image"

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