Error message - "You need to restart your computer". With Kernel Panic Logs. Please help identify the problem.
Hi, just now my computer just popped out an error message saying that "You need to restart your computer". I was able to power the iMac back (and i'm typing from my iMac). I did some research about it and it has something to do with the kernel panic..either hardware or software. Since i was able to power back my iMac, i supposed it was software-related problem? Here's the log from /Library/Logs/DiagnosticReports/
I'm sorry it was quite long and i have no idea how to attach the text file which i have saved. What could be the problem here? And any suggestions to avoid this from happening again? My heart skipped a beat just now.. Hopefully it was no something serious such as hardware problems..
thank you!
[quote]
Mon Jan 7 04:41:39 2013
panic(cpu 1 caller 0xffffff8000545709): "complete() while dma active"@/SourceCache/xnu/xnu-1504.15.3/iokit/Kernel/IOMemoryDescriptor.cpp:2273
Backtrace (CPU 1), Frame : Return Address
0xffffff8060213ba0 : 0xffffff8000204d15
0xffffff8060213ca0 : 0xffffff8000545709
0xffffff8060213ce0 : 0xffffff7f80e90e34
0xffffff8060213d30 : 0xffffff7f80e8aac2
0xffffff8060213d80 : 0xffffff7f813c6b84
0xffffff8060213df0 : 0xffffff7f80d740ff
0xffffff8060213e20 : 0xffffff7f80d7ec07
0xffffff8060213e50 : 0xffffff7f80d7ed70
0xffffff8060213ea0 : 0xffffff7f80d7fb39
0xffffff8060213ef0 : 0xffffff7f80d7c076
0xffffff8060213f10 : 0xffffff800053b31f
0xffffff8060213f60 : 0xffffff800053afc5
0xffffff8060213fa0 : 0xffffff80002c8527
Kernel Extensions in backtrace (with dependencies):
com.apple.iokit.IOAHCIBlockStorage(1.6.6)@0xffffff7f813c4000->0xffffff7f813d8ff f
dependency: com.apple.iokit.IOAHCIFamily(2.0.7)@0xffffff7f80d72000
dependency: com.apple.iokit.IOStorageFamily(1.6.3)@0xffffff7f80e83000
com.apple.driver.AppleAHCIPort(2.2.0)@0xffffff7f80d79000->0xffffff7f80d90fff
dependency: com.apple.iokit.IOAHCIFamily(2.0.7)@0xffffff7f80d72000
dependency: com.apple.iokit.IOPCIFamily(2.6.8)@0xffffff7f80826000
com.apple.iokit.IOAHCIFamily(2.0.7)@0xffffff7f80d72000->0xffffff7f80d78fff
com.apple.iokit.IOStorageFamily(1.6.3)@0xffffff7f80e83000->0xffffff7f80e9cfff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
System model name: iMac12,1 (Mac-942B5BF58194151B)
System uptime in nanoseconds: 16972898800986
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.5 (addr 0xffffff7f81330000, size 0x65536) - last unloaded 96015086516
loaded kexts:
com.google.filesystems.fusefs 2.1.9 - last loaded 8029647925508
com.bresink.driver.BRESINKx86Monitoring 9.0
com.avatron.AVExFramebuffer 1.6.1
com.Cycling74.driver.Soundflower 1.5.2
com.logmein.driver.LogMeInSoundDriver 1.0.0
com.avatron.AVExVideo 1.6.1
com.squirrels.airparrot.framebuffer 3
com.squirrels.driver.AirParrotSpeakers 1.7
com.rim.driver.BlackBerryUSBDriverInt 0.0.74
com.apple.filesystems.msdosfs 1.6.3
com.apple.driver.AppleBluetoothMultitouch 54.3
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 2.0.8f3
com.apple.driver.AppleMikeyDriver 2.0.8f3
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AudioAUUC 1.57
com.apple.kext.ATIFramebuffer 6.4.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AirPort.Atheros9388 426.35.3
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleBacklight 170.0.48
com.apple.ATIRadeonX3000 6.4.2
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleIntelHDGraphics 6.4.2
com.apple.driver.AppleIntelSNBGraphicsFB 6.4.2
com.apple.iokit.SCSITaskUserClient 2.6.9
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.iokit.IOAHCIBlockStorage 1.6.6
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleFWOHCI 4.7.7
com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
com.apple.driver.AppleUSBHub 4.2.5
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleUSBEHCI 4.2.6
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleBluetoothHIDKeyboard 141.5
com.apple.driver.AppleHIDKeyboard 141.5
com.apple.driver.IOBluetoothHIDDriver 2.4.5f3
com.apple.driver.AppleMultitouchDriver 207.11
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 2.0.8f3
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.4
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.AppleHDAController 2.0.8f3
com.apple.iokit.IOHDAFamily 2.0.8f3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.ApplePolicyControl 3.0.17
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.17
com.apple.driver.AppleBacklightExpert 1.0.2
com.apple.driver.AppleThunderboltEDMSink 1.1.3
com.apple.driver.AppleThunderboltEDMSource 1.1.3
com.apple.kext.ATI6000Controller 6.4.2
com.apple.kext.ATISupport 6.4.2
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.AppleThunderboltDPOutAdapter 1.5.9
com.apple.driver.AppleThunderboltDPInAdapter 1.5.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.9
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.iokit.IOUSBHIDDriver 4.2.5
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.driver.AppleUSBMergeNub 4.2.5
com.apple.driver.XsanFilter 402.1
com.apple.driver.AppleThunderboltNHI 1.3.2
com.apple.iokit.IOThunderboltFamily 1.7.4
com.apple.iokit.IOFireWireFamily 4.2.7
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.9
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.9
com.apple.iokit.IOUSBFamily 4.2.6
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.3.0
[/quote]
Suggest you uninstall SoundFlower, LogMeIn and AirParrot and see if that changes anything.
Allan
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com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleThunderboltDPInAdapter 1.5.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.5
com.apple.driver.AppleUSBMergeNub 4.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.9
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
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com.apple.driver.AppleThunderboltNHI 1.3.2
com.apple.iokit.IOThunderboltFamily 1.7.4
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOFireWireFamily 4.2.7
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.9
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.9
com.apple.iokit.IOUSBFamily 4.2.6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.3.0
System Profile:
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 4 GB, SMC 1.69f3
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.5)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Serial ATA Device: ST9500325ASG, 465,76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x8509, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0246, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821a, 0xfa113000 / 6
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd110000 / 3hi French, thanks for the input here. Mac ran for a week and half without any issues. Problem only happens when using 3G internet USB device as explained below.
My Mac has now for the 2nd time given me the restart message, couple of minutes ago. The only mobile device connected to this is a 3G Vodacom internet USB stick. I'm using 2 different service provide mobile broadband connection managers software installed at the same time. I think this is what is causing the issue. I'm going to uninstall one of them and see how it goes. Unfortunately our internet service providers don't own up to any software/hardware related issues towards there items, so its left to yourself to figure out what to do.. so frustrating. Will send updated message again soon. Cheers
Latest Error Report follows:
Interval Since Last Panic Report: 48169 sec
Panics Since Last Report: 1
Anonymous UUID: 7818BB8B-2D5E-4D03-B227-452F65200386
Mon Apr 9 08:23:19 2012
panic(cpu 6 caller 0xffffff800025159e): "m_free: freeing an already freed mbuf"@/SourceCache/xnu/xnu-1504.15.3/bsd/kern/uipc_mbuf.c:3751
Backtrace (CPU 6), Frame : Return Address
0xffffff806009bb80 : 0xffffff8000204d15
0xffffff806009bc80 : 0xffffff800025159e
0xffffff806009bd20 : 0xffffff80004aedeb
0xffffff806009be30 : 0xffffff800049593c
0xffffff806009bed0 : 0xffffff8000496054
0xffffff806009bf40 : 0xffffff80004e8168
0xffffff806009bfa0 : 0xffffff80002e4874
BSD process name corresponding to current thread: ntpd
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 2105162356216
unloaded kexts:
com.ZTE.driver.ZTEUSBMassStorageFilter 1.3.8 (addr 0xffffff7f80851000, size 0x8192) - last unloaded 304094729223
loaded kexts:
de.novamedia.driver.NMSmartplugSCSIDevice 1.0.1
com.rim.driver.BlackBerryUSBDriverInt 0.0.68
com.apple.driver.AppleUSBCDCECMData 4.0.5
com.apple.driver.AppleUSBCDCACMData 4.0.5
com.apple.driver.AppleUSBCDC 4.0.5
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleHDA 2.0.8f3
com.apple.driver.AppleMikeyDriver 2.0.8f3
com.apple.driver.AudioAUUC 1.57
com.apple.kext.ATIFramebuffer 6.4.2
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleMuxControl 3.0.17
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.filesystems.autofs 2.1.0
com.apple.ATIRadeonX3000 6.4.2
com.apple.driver.AppleIntelHDGraphics 6.4.2
com.apple.driver.AppleIntelSNBGraphicsFB 6.4.2
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.9
com.apple.driver.AppleFWOHCI 4.7.7
com.apple.iokit.IOAHCIBlockStorage 1.6.6
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleUSBHub 4.2.5
com.apple.driver.AirPort.Brcm4331 433.11.5
com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleSDXC 1.0.4
com.apple.driver.AppleUSBEHCI 4.2.6
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleUSBCDCECMControl 4.0.5 - last loaded 232216630376
com.apple.driver.AppleUSBCDCACMControl 4.0.5
com.apple.driver.AppleUSBCDCWCM 4.0.5
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 2.0.8f3
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.4
com.apple.driver.AppleHDAController 2.0.8f3
com.apple.iokit.IOHDAFamily 2.0.8f3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.ApplePolicyControl 3.0.17
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.17
com.apple.driver.AppleBacklightExpert 1.0.2
com.apple.kext.ATI6000Controller 6.4.2
com.apple.kext.ATISupport 6.4.2
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.AppleThunderboltDPInAdapter 1.5.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.5
com.apple.driver.AppleUSBMergeNub 4.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.9
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.driver.AppleThunderboltNHI 1.3.2
com.apple.iokit.IOThunderboltFamily 1.7.4
com.apple.iokit.IOFireWireFamily 4.2.7
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.9
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.9
com.apple.iokit.IOUSBFamily 4.2.6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.3.0
System Profile:
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 4 GB, SMC 1.69f3
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.5)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: K3805-z, Ethernet, en3
Serial ATA Device: ST9500325ASG, 465,76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x8509, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: K3805-z, 0x19d2, 0x1003, 0xfa130000 / 6
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821a, 0xfa113000 / 7
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0246, 0xfa120000 / 4
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd110000 / 3 -
I bought a brand spankin' new MBPro recently and now I'm getting intermittent crashing. 2.2 Ghz Intel Core i&, OS X 10.6.8. I thought maybe it was a bum copy of MS Office I'd installed but today it crashed in Mail (v4.5). The machine is also very slow when working in Word and Excel...but I suspect that's a software problem. Any suggestions?
Well, that didn't take long. Crashed agin. I was in Mail (v4.5) with no external drives plugged in. What was/is plugged in is power cord, ethernet cord, iPhone, powered USB hub (HP printer, 3M mouse, MS ergo keyboard).
Additional help would be greatly appreciated!
Here's the panic report automatically generated:
Interval Since Last Panic Report: 149 sec
Panics Since Last Report: 1
Anonymous UUID: 5FD2F9E4-9AE3-4E5E-92B2-EA274AA7DAC7
Thu Jul 28 10:52:14 2011
panic(cpu 0 caller 0xffffff80002094e7): "thread_invoke: preemption_level -1, possible cause: unlocking an unlocked mutex or spinlock"@/SourceCache/xnu/xnu-1504.15.3/osfmk/kern/sched_prim.c:1471
Backtrace (CPU 0), Frame : Return Address
0xffffff80af7f3d70 : 0xffffff8000204d15
0xffffff80af7f3e70 : 0xffffff80002094e7
0xffffff80af7f3ef0 : 0xffffff8000209acb
0xffffff80af7f3f60 : 0xffffff8000285be9
0xffffff80af7f3fa0 : 0xffffff80002c8527
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 9565181094375
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0xffffff7f80969000, size 0x65536) - last unloaded 105599630260
loaded kexts:
com.microsoft.driver.MicrosoftKeyboardUSB 8.0
com.microsoft.driver.MicrosoftKeyboard 8.0
com.apple.filesystems.autofs 2.1.0 - last loaded 29228645586
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.kext.ATIFramebuffer 6.3.6
com.apple.driver.AppleIntelHDGraphics 6.3.6
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleHDA 2.0.5f14
com.apple.ATIRadeonX3000 6.3.6
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.driver.AirPort.Brcm4331 433.11.5
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleIntelSNBGraphicsFB 6.3.6
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.driver.AppleUSBHub 4.2.4
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.BootCache 31.1
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleSDXC 1.0.3
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.12
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.iokit.IONDRVSupport 2.2
com.apple.driver.AppleSMC 3.1.0d5
com.apple.kext.ATI6000Controller 6.3.6
com.apple.kext.ATISupport 6.3.6
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.driver.AppleThunderboltDPOutAdapter 1.3.2
com.apple.driver.AppleThunderboltDPInAdapter 1.3.2
com.apple.driver.AppleThunderboltDPAdapterFamily 1.3.2
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.1.6
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.AppleThunderboltNHI 1.2.6
com.apple.iokit.IOThunderboltFamily 1.4.9
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 6
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro8,2, BootROM MBP81.0047.B0E, 4 processors, Intel Core i7, 2.2 GHz, 8 GB, SMC 1.69f1
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.5)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS725050A9A362, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x8509, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: iPhone, 0x05ac (Apple Inc.), 0x1294, 0xfa130000 / 6
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821a, 0xfa113000 / 9
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0245, 0xfa120000 / 4
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: Hub, 0x050d (Belkin Corporation), 0x0234, 0xfd120000 / 4
USB Device: USB Optical Mouse, 0x05bc, 0x0102, 0xfd122000 / 7
USB Device: Photosmart C309a series, 0x03f0 (Hewlett Packard), 0x7311, 0xfd123000 / 6
USB Device: Natural® Ergonomic Keyboard 4000, 0x045e (Microsoft Corporation), 0x00db, 0xfd121000 / 5
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd110000 / 3 -
"You need to restart your computer" message keeps appearing
After am done with my computing session, and try to shut down my computer often times, this being the 7th, the machine will not shut down but instead it will display the message "You need to restart your computer...". After i do the restart, a message appears says something like: Mac OS X failed unexpectedly. The problem is that the OS has not failed unexpectedly; i tell it to shut down but it doesn't. Would anybody have a clue as to what is causing this problem?
Notes:
No non-native software has been installed
Have not renamed system folders
Thanks guys!Please help me interpret my panic.logs.
Mon Feb 19 11:53:14 2007
panic(cpu 0 caller 0x0035AD9B): mbuf address out of range 0xc00ffff
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x13e53ab8 : 0x128d08 (0x3c9a14 0x13e53adc 0x131de5 0x0)
0x13e53af8 : 0x35ad9b (0x3ea14c 0xc00ffff 0x13e53b38 0x2020da)
0x13e53b18 : 0x239999 (0x1 0x2 0x13e53b48 0x25d0ac00)
0x13e53c28 : 0x236d0a (0x2c5ba8c 0x25d0ac00 0x1 0x506a8c0)
0x13e53e08 : 0x22d264 (0x25d0ac00 0x14 0x13e53e58 0x1a06d8)
0x13e53e48 : 0x22ecc5 (0x25d0ac00 0x14 0x6 0x0)
0x13e53f58 : 0x21c441 (0x25d0ac00 0x25d0ac00 0x44407c 0x1a1f6f)
0x13e53f98 : 0x202cfe (0x2c2e404 0x25d0ac00 0x25bb9812 0x1)
0x13e53fc8 : 0x19a6ec (0x0 0x0 0x19d0b5 0x2f21828) Backtrace terminated-invalid frame pointer 0x0
Kernel version:
Darwin Kernel Version 8.8.3: Wed Oct 18 21:57:10 PDT 2006; root:xnu-792.15.4.obj~4/RELEASE_I386
Tue Mar 6 18:12:09 2007
panic(cpu 0 caller 0x001A429B): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x4d860739, CR3: 0x00dd4000, CR4: 0x000006e0
EAX: 0x4d860709, EBX: 0x1b040709, ECX: 0x403d0840, EDX: 0x0dba7880
CR2: 0x4d860739, EBP: 0x1405bd28, ESI: 0x403c7880, EDI: 0x125932c8
EFL: 0x00010202, EIP: 0x00a0acd9, CS: 0x00000008, DS: 0x00460010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x1405bae8 : 0x128d08 (0x3cb134 0x1405bb0c 0x131de5 0x0)
0x1405bb28 : 0x1a429b (0x3d0e4c 0x0 0xe 0x3d0670)
0x1405bc38 : 0x19ada4 (0x1405bc50 0x0 0x1405bc78 0x127ee3)
0x1405bd28 : 0x9e3e57 (0x126b9004 0x403c7880 0xdba7880 0x4d860709)
0x1405bf08 : 0x39a463 (0x125932c8 0x2b23880 0x1 0x2797cec)
0x1405bf58 : 0x399635 (0x2b23880 0x0 0x1405bf78 0x4b0038)
0x1405bf88 : 0x39936b (0x2b350c0 0x3bbf43c 0x989298 0xffffffff)
0x1405bfc8 : 0x19ac1c (0x2b350c0 0x0 0x19e0b5 0x3a56040) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AirPortAtheros(221.46)@0x9b3000
dependency: com.apple.iokit.IONetworkingFamily(1.5.1)@0x6f2000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5de000
dependency: com.apple.iokit.IO80211Family(151.1)@0x996000
Kernel version:
Darwin Kernel Version 8.9.1: Thu Feb 22 20:55:00 PST 2007; root:xnu-792.18.15~1/RELEASE_I386
Thu Mar 8 01:27:20 2007
panic(cpu 0 caller 0x001A429B): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0xde7f5bd5, CR3: 0x00dd4000, CR4: 0x000006e0
EAX: 0xde7f5ba5, EBX: 0xabfe0ba5, ECX: 0x402d3e18, EDX: 0x0dab6130
CR2: 0xde7f5bd5, EBP: 0x13ff3d28, ESI: 0x402cb130, EDI: 0x1258f2c8
EFL: 0x00010202, EIP: 0x00a0acd9, CS: 0x00000008, DS: 0x00000010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x13ff3ae8 : 0x128d08 (0x3cb134 0x13ff3b0c 0x131de5 0x0)
0x13ff3b28 : 0x1a429b (0x3d0e4c 0x0 0xe 0x3d0670)
0x13ff3c38 : 0x19ada4 (0x13ff3c50 0x0 0x13ff3c78 0x127ee3)
0x13ff3d28 : 0x9e3e57 (0x126b9004 0x402cb130 0xdab6130 0xde7f5ba5)
0x13ff3f08 : 0x39a463 (0x1258f2c8 0x2b2cc80 0x1 0x26368b0)
0x13ff3f58 : 0x399635 (0x2b2cc80 0x135eb4 0x0 0x26368b0)
0x13ff3f88 : 0x39936b (0x2c582c0 0x275ef40 0x450 0x1203)
0x13ff3fc8 : 0x19ac1c (0x2c582c0 0x0 0x19e0b5 0x2c67680) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AirPortAtheros(221.46)@0x9b3000
dependency: com.apple.iokit.IONetworkingFamily(1.5.1)@0x6f2000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5de000
dependency: com.apple.iokit.IO80211Family(151.1)@0x996000
Kernel version:
Darwin Kernel Version 8.9.1: Thu Feb 22 20:55:00 PST 2007; root:xnu-792.18.15~1/RELEASE_I386
Thanks. -
"You need to restart your computer. Hold down the power button for seve..."
Hello,
I have recently been getting this same message "You need to restart your computer. Hold down the power button for several seconds or press the Restart button." whenever I start up my computer. It happens about 95% of the time. I have been reading on different forums that I should reset the PRam and the NVRam and I have been doing so and it does help as it does EVENTUALLY start up (sometimes takes me 5-10 min. to get it to start up).
I have also read that it may be the RAM that is loose, so I did check that and made sure that the ram is properly placed (which it is).
I don't know what else I can do. Should I reformat and reinstall Mac OS X?
Here is the exact error form the dump:
IOAPIC: Version 0x20 Vectors 64:87
AppleACPIPlatformExpert::start failed
panic(cpu 0 caller 0x55c095): "Unable to find driver for this platform: \"Macbook 2,1\".\n"@/SourceCache/xnu/xnu-1504.9.26/iokit/Kernel/IOPlatformExpert.cpp:1389
Debugger called: <panic>Well just got around to installing the new HDD and RAM yesterday, and I am sad to say... that the problem persists. :/
I reseated the memory and made sure they were in there properly, and I also installed the HDD and ran DiskUtility before I erased/reformatted and installed a fresh version of MacOSX Leopard, then updated to Snow Leopard.
As long as I am using my computer everything works fine, the problem occurs when the machine is shut off or put to sleep for a long period of time. Because when I shut it off and turn it right back on a few minutes later it works, or if I shut the lid and open it 10-20 min. later everything works fine, it's only when the machine is off or asleep for long periods of time.
So, I do not know what else can be wrong.
Should I try to take out the old RAM and just leave the new module in and see if that works out? See if that specific module is faulty? -
My Imac says "you need to restart your computer" after logging out and click on sleep. 10.6.8?
My Imac recently gives a message "you need to restart your computer" after logging out and clicking "sleep". After a few seconds, gray screeen will roll down and give that messasge. I disconnected USB cable from my printer. Today, after turning it on, the log in screen showed then after 2 seconds the gray screen rolled down again and prompted "you need to restart the computer". I've read the apple communities about kernel panics but to no success. I have a 10.6.8, 2.7 ghz, 4GB. This is the error that showed which I reported to apple mutiple times already.
Panics Since Last Report: 4
Anonymous UUID: 522B583E-D9D7-463D-B57E-6849A69E41D9
Wed Jan 22 11:52:33 2014
panic(cpu 0 caller 0xffffff80002d1208): Kernel trap at 0xffffff7f80e2750d, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x00000000000001e0, CR3: 0x0000000000100000, CR4: 0x0000000000040660
RAX: 0x000000000000000a, RBX: 0x00000000000001e0, RCX: 0x0000000001000000, RDX: 0x0000000000000000
RSP: 0xffffff805e413eb0, RBP: 0xffffff805e413f10, RSI: 0x00000000000000dd, RDI: 0xffffff800b3eb7e0
R8: 0x0000000000000003, R9: 0x0000000000000001, R10: 0x0000000000000007, R11: 0x0000000000000051
R12: 0x000000000000000a, R13: 0xffffff804aa59004, R14: 0xffffff800d15f1b4, R15: 0x0000000000000000
RFL: 0x0000000000010202, RIP: 0xffffff7f80e2750d, CS: 0x0000000000000008, SS: 0x0000000000000010
Error code: 0x0000000000000000
Backtrace (CPU 0), Frame : Return Address
0xffffff805e413b50 : 0xffffff8000204d15
0xffffff805e413c50 : 0xffffff80002d1208
0xffffff805e413da0 : 0xffffff80002e3f4a
0xffffff805e413db0 : 0xffffff7f80e2750d
0xffffff805e413f10 : 0xffffff7f80e7f7d3
0xffffff805e413f30 : 0xffffff800053e46d
0xffffff805e413f60 : 0xffffff8000285b66
0xffffff805e413fa0 : 0xffffff80002c8527
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AirPort.Atheros9388(426.35.3)@0xffffff7f80e1c000->0xffffff7f80 f66fff
dependency: com.apple.iokit.IOPCIFamily(2.6.8)@0xffffff7f80804000
dependency: com.apple.iokit.IO80211Family(320.1)@0xffffff7f80df7000
dependency: com.apple.iokit.IONetworkingFamily(1.10)@0xffffff7f80ddd000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 4614091555750
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.5 (addr 0xffffff7f80969000, size 0x65536) - last unloaded 128892379106
loaded kexts:
com.apple.filesystems.afpfs 9.7.1 - last loaded 1016854024083
com.apple.nke.asp_tcp 5.0
com.apple.filesystems.smbfs 1.6.7
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyDriver 2.0.8f3
com.apple.kext.ATIFramebuffer 6.4.2
com.apple.driver.AppleIntelHDGraphics 6.4.2
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleHDA 2.0.8f3
com.apple.ATIRadeonX3000 6.4.2
com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
com.apple.driver.AirPort.Atheros9388 426.35.3
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleBacklight 170.0.48
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleIntelSNBGraphicsFB 6.4.2
com.apple.driver.AppleBluetoothMultitouch 54.3
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.9
com.apple.iokit.IOAHCIBlockStorage 1.6.6
com.apple.driver.AppleFWOHCI 4.7.7
com.apple.driver.AppleUSBHub 4.2.5
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleUSBEHCI 4.2.6
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.DspFuncLib 2.0.8f3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleBluetoothHIDKeyboard 141.5
com.apple.driver.AppleHIDKeyboard 141.5
com.apple.iokit.IOFireWireIP 2.0.4
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleHDAController 2.0.8f3
com.apple.iokit.IOHDAFamily 2.0.8f3
com.apple.driver.ApplePolicyControl 3.0.17
com.apple.driver.AppleGraphicsControl 3.0.17
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.2
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.AppleThunderboltEDMSink 1.1.3
com.apple.driver.AppleThunderboltEDMSource 1.1.3
com.apple.kext.ATI6000Controller 6.4.2
com.apple.kext.ATISupport 6.4.2
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.IOBluetoothHIDDriver 2.4.5f3
com.apple.driver.AppleMultitouchDriver 207.11
com.apple.driver.AppleThunderboltDPOutAdapter 1.5.9
com.apple.driver.AppleThunderboltDPInAdapter 1.5.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.9
com.apple.iokit.IOUSBHIDDriver 4.2.5
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.9
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.9
com.apple.driver.AppleThunderboltNHI 1.3.2
com.apple.iokit.IOThunderboltFamily 1.7.4
com.apple.driver.AppleUSBMergeNub 4.2.5
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOFireWireFamily 4.2.7
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.iokit.IOUSBFamily 4.2.6
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 6
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.3.0
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 4 GB, SMC 1.72f1
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: global_name
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 0 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528AS, 931.51 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x850b, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000 / 6
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfd110000 / 3
What is going on with this error?It hasn't been acting up since I:
1) Since I unplug my all in one printer with wifi (Hewlett Packard). I barely use the printer and it keeps cleaning out the jets and wasting my **** ink. Plus it'll do a loud self test @ 3:00 in the morning & by this time, I pulled my baseball bat from under the bed and ready to smash some skulls in the office room thinking its a burglar.
But seriously it stop doing it.
This is a late reply but confirmed after 7 months.
Note: I shut down instead of sleep my Imac now because I hardly use it. -
You need to restart your computer ...
Hi,
Just started getting the message, You need to restart your computer ...
The mac constantly crashes at startup, it even crashes from CD start-up.
I have;
1-reset nvram
2-changed battery
3-zapped pram
4-changed ram
5-changed video card
6-removed everything except power cable
7-removed battery, unplugged for several hours, tried to re-boot
8-tried to boot to safe mode, but holding shift does not seem to work, although I use a swedish keyboard, and some of the comMands are in different places (anyone know where the shift command is, on a Swedish keyboard)
9-screamed, shouted!
All with the same results.
The mac powers up, fans work. the red light is on the motherboard, but it just cannot boot (except for a couple of times, but then froze after several minutes).
If it gets to the blue screen it is usually the , 'You need to restart...' message, but I have also had 'System failure: CPU=01, 00000001 (corrupt stack) plus a few variations on this message.
A few of the crashes have lines of code/test covering the screen ending in 'we are hanging here'.
I am thinking it must be the CPU?, as the mac powers up, and does try to start.
As you will see from my info, the CPU is a 1.47 MHz upgrade.
I hope someone can help, cheers.Hi,
I use a swedish keyboard, and some of the comMands are in different places (anyone know where the shift command is, on a Swedish keyboard)
Looks like both Shift keys are in the same place as here...
corrupt stack
Usually that means bad RAM, but it could be anything from CPU to Logic Board.
Does it get further along in the boot if it's cooled for a few hours? -
IMac G3 Kernel Panic - You need to restart your computer - HELP
I have an iMac G3 400Mhz slot-loading with 256MB 13GB running Mac OS 10.3.3. It was all along running Ok until I tried to do an OS updating recently. After update done, re-boot and I got this cyclic message "You need to restart your computer". Tried all methods like pressing CtrlOption+PR or Option during power-up but still the same. Now at a loss as I also cannot find my OS media installation CD anymore. Can anyone suggest how to remedy this? Worse case scenario, I don't mind clean re-load OS but need help in getting a copy of the Mac OS installation media.
Welcome To Discussions KevK!
How much space is available on the 13 GB Hard Drive?
What peripherals do you have connected to the iBook?
Are there any programs or applications, that are set to load at Startup?
You may find use helpful tips in this document Resolving Kernel Panics, authored by Dr Smoke.
As the iMac G3 400 MHZ's, original pre-installed OS was Mac OS 8.6, the original system discs, will not be much help.
You will need to purchase a new set of Panther discs, or a newer version of OS X, if you wish to upgrade.
With a larger Hard Drive, and additional RAM, that iMac, is capable of running Tiger 10.4.x.
Tiger is available for purchase at The Apple Store (U.S.).
Panther, is no longer available directly from the Apple Online Store, as Leopard 10.5.x, is the most up to date OS.
But, if you know what to look for, a Full Retail Version, of the Panther Install CDs, or a Full Retail Version, of the Tiger Install DVD, can be purchased, sometimes less expensively, at some online Apple retailers, Amazon, eBay, FastMac, HardCore Mac, AllMac, etc.
Be sure not to purchase grey, upgrade or machine specific CDs or DVDs.
Panther is only on CDs, not DVDs.
The discs should look exactly like the images in the above links, and not say Upgrade, CPU Drop-in DVD, or "This software is part of a hardware bundle purchase - not to be sold seperately." on them.
Additional info in these links.
Using OS X Install CDs/DVDs On Multiple Macs
What's A Computer Specific Mac OS X Release
Software Update, Upgrade: What's The Difference?
Caveat Emptor!
If any are presently available, examine these items very carefully, and if in doubt, ask questions of the seller before purchase!
Panther On eBay
Tiger On eBay
Once Panther 10.3.x is re-installed, you can use the 10.3.9 Combo Update, to upgrade to the final version.
If your Mac meets the Tiger System Requirements, you could also consider installing that, and then use the PPC 10.4.11 Combo Update, to upgrade to the current version.
Additionally, Tiger 10.4.x ships on a DVD, so if your Mac doesn’t have a built-in DVD-ROM player, you will have to use an alternative method of installation.
Info here Installing Tiger Using Firewire Target Disk Mode.
And here Installing Tiger Without A DVD Drive.
The Tiger Media Exchange Program, referred to, is no longer available.
Shop Carefully, Examine All Documentation, And I Wish You Success!
ali b -
" You need to restart your computer, hold down...."
My daughters iBook G4 1.33MHz Power Pc running 10.4.11
She keeps getting the blackscreen message " You need to restart your computer, Hold down.....etc. " This has been done several times but returns about 10 minutes later. Keen to save the computer if possible, so I would be grateful for any advice.
Thank you
MikeMike:
Your daughter's computer is having what is called a kernel panic. This can be either hardware or software based, although, more often hardware than software. RAM is one of the most frequent offenders followed by the Airport Express card. If you have installed additional RAM, remove the module you installed and boot without it and see if the KP returns. You can do the same with the Airport card. There are other possibilities, but that's where I would begin. Dr. Smoke's FAQ Resolving Kernel Panics has more information and troubleshooting tips. After you have checked these out please do post back with further questions or comments.
cornelius -
Help with Kernal Panic; "You need to restart your computer..." on startup
My sister just gave me her old iBook G4. I don't know what OS it is running and I don't know the exact model beyond iBook G4. She is currently looking for the disks that came with it.
Everytime I try to start the computer, before I get past the screen with the apple, the screen goes grey and I get the following message:
"You need to restart your computer. Hold down the Power button for several seconds or press the Restart button."
Are there any diagnostics I can run without the discs that came with the computer? What should my first steps be? Is there any way to tell what OS or hardware I'm using without being able to boot up?
Thanks,
BrettHi Brett and welcome to Apple Discussions.
You could try Starting up in Safe Mode
What is Safe Boot, Safe Mode
Safe Boot takes longer than normal startup
Safe boot may by-pass the problematic process/hardware (the airport card is a frequent culprit) and enable you to boot sufficiently to find out the OS. Click on the blue Apple top/left, then 'About this Mac'. If Safe Boot is successful take a look at Macintosh HD/Library/Logs, particularly Console and Panic. I'm no expert on deciphering logs but you could copy/past the last couple of paragraphs of Panic into a reply.
Good luck,
Adrian -
On startup: "You need to restart your computer. Hold down ..."
When I start up from system folder 10.4.3 on hard disk, I get this message:
"You need to restart your computer. Hold down the Poweer button for several seconds or press the Restart button."
When I do this, my eMac restarts but returns to this very same message.
I did recently fix disk permissions using Hard Disk Utility. Tech Tools program reports no failures.
How can I restart my computer?Find some body that can download and and burn you a copy of techtool 3.0.4 contact micromat and see if they know of a way to roll back a repair. Diskwarrior might help. There again check for the version number compatibility. Utilities are not like they use to be on OS9 and below; here you could use a version designed for lower OS and get by using it.
Todays utilities are based on the operating system themselves. There was a Major change in the version of UNIX used in OS X.3 and X.4 previously they used BSD (Berkley Systems Development) originated my Berkley University. Apple had to pay a Royalty payment for each copy sold. OSX uses FreeBSD UNIX which originally started from BSD UNIX; but, was taken over by the General UNIX community under a License like Mozilla uses for FIreFox and others. Anyway it can be used Royalty free. What's better is FreeBSD is constantly being improved literally daiyly; and therefore is much improved.
I digress. because of these differences the utilities must be written for the differences in code. And what worked on one doesn't on the other.
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