Error occurred while getting reports on Blackberry.

We are using BO4.0 mobile service. When I open some Crystal reports in my blackberry  I got an error:
u201CAninternal server error occurred while processing the client request. (MOB00082)u201D .
I also noticed,
1. reports which directly connect to the database using sql command are working fine.
2. for some reports having saved data, it could open fine, but if I try torefresh the parameters and get report again error will occur.
3. the webi reports have the same issue.
please help
the following appeared  in the logging (Mobi_VMSServer_XX...XX_trace.glf)
java.util.MissingResourceException: Can't find resource for bundle java.util.PropertyResourceBundle, key 42085_code
     at java.util.ResourceBundle.getObject(ResourceBundle.java:384)
     at java.util.ResourceBundle.getObject(ResourceBundle.java:381)
     at java.util.ResourceBundle.getString(ResourceBundle.java:344)
     at com.businessobjects.foundation.exception.ExceptionWorker.initErrorCode(ExceptionWorker.java:415)
     at com.businessobjects.foundation.exception.ExceptionWorker.<init>(ExceptionWorker.java:131)
     at com.businessobjects.foundation.exception.CheckedException.<init>(CheckedException.java:73)
     at com.crystaldecisions.celib.exception.CEException.<init>(CEException.java:98)
     at com.crystaldecisions.celib.exception.AbstractException.<init>(AbstractException.java:87)
     at com.crystaldecisions.sdk.exception.SDKException.<init>(SDKException.java:156)
     at com.crystaldecisions.sdk.exception.SDKException$PageServerError.<init>(SDKException.java:1025)
     at com.crystaldecisions.sdk.occa.managedreports.ps.internal.PageServerError.GetErrorMessage(PageServerError.java:76)
     at com.crystaldecisions.sdk.occa.managedreports.ps.internal.SendRequestHelper.sendRequest(SendRequestHelper.java:67)
     at com.crystaldecisions.sdk.occa.managedreports.ps.internal.CacheReportSource.sendRequest(CacheReportSource.java:1523)
     at com.crystaldecisions.sdk.occa.managedreports.ps.internal.CacheReportSource.getPage(CacheReportSource.java:1036)
     at com.businessobjects.mobilebi.server.crystaltranslator.ps.CrystalTranslator.getPage(Unknown Source)
     at com.businessobjects.mobilebi.server.crystaltranslator.ps.CrystalPage.loadCrystalPage(Unknown Source)
     at com.businessobjects.mobilebi.server.crystaltranslator.ps.CrystalPage.<init>(Unknown Source)
     at com.businessobjects.mobilebi.server.crystaltranslator.ps.CrystalReport.getPrivatePageByNumber(Unknown Source)
     at com.businessobjects.mobilebi.server.crystaltranslator.ps.CrystalReport.getPageByNumber(Unknown Source)
     at com.businessobjects.mobilebi.server.commands.impl.GetReportPageCommand.execute(Unknown Source)
     at com.businessobjects.mobilebi.server.commands.impl.dispatch.PropertyFileCommandDispatcher.dispatchMessage(Unknown Source)
     at com.businessobjects.mobilebi.server.connector.MessageHandler.received(Unknown Source)
     at com.vaultus.common.core.bl.comm.CMSessionReceiveEvent.dispatchInternal(CMSessionReceiveEvent.java:34)
     at com.vaultus.common.core.bl.comm.CMSessionDispatchableEvent.dispatch(CMSessionDispatchableEvent.java:91)
     at com.vaultus.server.core.CMMessageTask.runInContext(CMMessageTask.java:60)
     at com.vaultus.server.core.JobTask.run(JobTask.java:75)
     at com.vaultus.server.core.concurrent.Task.run(Task.java:118)
     at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
     at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
     at java.lang.Thread.run(Thread.java:619)
|49988AEBC37C4723ADE0F9D989CB5110fe30|2011 11 22 09:14:14.897|-0500|>=|W| |Mobi_VMSServer| 7404| 450|Job-74          | ||||||||||||||||||||VMS_SERVER.VDSC_DRIVER_MobileBIConnector||Returning an error to the client. Details:
java.lang.RuntimeException: Information is needed before this report can be processed.
     at com.businessobjects.mobilebi.server.crystaltranslator.ps.CrystalReport.getPageByNumber(Unknown Source)
     at com.businessobjects.mobilebi.server.commands.impl.GetReportPageCommand.execute(Unknown Source)
     at com.businessobjects.mobilebi.server.commands.impl.dispatch.PropertyFileCommandDispatcher.dispatchMessage(Unknown Source)
     at com.businessobjects.mobilebi.server.connector.MessageHandler.received(Unknown Source)
     at com.vaultus.common.core.bl.comm.CMSessionReceiveEvent.dispatchInternal(CMSessionReceiveEvent.java:34)
     at com.vaultus.common.core.bl.comm.CMSessionDispatchableEvent.dispatch(CMSessionDispatchableEvent.java:91)
     at com.vaultus.server.core.CMMessageTask.runInContext(CMMessageTask.java:60)
     at com.vaultus.server.core.JobTask.run(JobTask.java:75)
     at com.vaultus.server.core.concurrent.Task.run(Task.java:118)
     at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
     at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
     at java.lang.Thread.run(Thread.java:619)

we re-installed the server but still have the same issue. we also noticed there is another error:
|D7AAE0E1036C45EA94842CAAB137950D0|2011 11 25 08:44:37.480|-0500|>=|W| |Mobi_VMSServer| 1092|8129|Job-43          | |4|0|0|0|BIPSDK.EnterpriseSession:getService|vtorbodev02:1092:8129.4:1|-|-|BIPSDK.EnterpriseSession:getService|vtorbodev02:1092:8129.4:1|Cr36auY2UUrBu1kOmdGVKVw3|||||||||com.crystaldecisions.sdk.occa.pluginmgr.internal.PluginSecurityInfo||Bad plugin xml, SI_TOTAL is different from the actual size. SI_TOTAL=11 actual size=10
|D7AAE0E1036C45EA94842CAAB137950D1|2011 11 25 08:44:37.487|-0500|>=|W| |Mobi_VMSServer| 1092|8129|Job-43          | |4|0|0|0|BIPSDK.EnterpriseSession:getService|vtorbodev02:1092:8129.4:1|-|-|BIPSDK.EnterpriseSession:getService|vtorbodev02:1092:8129.4:1|Cr36auY2UUrBu1kOmdGVKVw3|||||||||com.crystaldecisions.sdk.occa.pluginmgr.internal.PluginSecurityInfo||Bad plugin xml, SI_TOTAL is different from the actual size. SI_TOTAL=11 actual size=10
|D7AAE0E1036C45EA94842CAAB137950D2|2011 11 25 08:44:37.817|-0500|>=|W| |Mobi_VMSServer| 1092|8129|Job-43          | |2|0|0|0|BIPSDK.InfoStore:query|vtorbodev02:1092:8129.7:1|-|-|BIPSDK.InfoStore:query|vtorbodev02:1092:8129.7:1|Cr36auY2UUrBu1kOmdGVKVw6|||||||||com.crystaldecisions.sdk.occa.infostore.internal.InfoObjects||continueUnpack(): plugin not found, type=380
com.crystaldecisions.sdk.exception.SDKException$PluginNotFound: The 380 plug-in does not exist (FWM 02016)
     at com.crystaldecisions.sdk.occa.pluginmgr.internal.PluginMgr.getPluginInterface_aroundBody12(PluginMgr.java:351)
     at com.crystaldecisions.sdk.occa.pluginmgr.internal.PluginMgr.getPluginInterface(PluginMgr.java:1)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoObjects.continueUnpackHelper(InfoObjects.java:544)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoObjects.continueUnpack(InfoObjects.java:489)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoObjects.startUnpack(InfoObjects.java:464)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore$XRL3WireStrategy.startUnpackTo(InternalInfoStore.java:1484)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore$XRL3WireStrategy.startUnpackTo(InternalInfoStore.java:1464)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.unpackAll(InternalInfoStore.java:910)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.queryHelper(InternalInfoStore.java:944)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.queryHelper(InternalInfoStore.java:929)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.query_aroundBody24(InternalInfoStore.java:798)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.query(InternalInfoStore.java:1)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoStore.query_aroundBody20(InfoStore.java:175)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoStore.query_aroundBody21$advice(InfoStore.java:42)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoStore.query(InfoStore.java:1)
     at com.businessobjects.mobilebi.server.utils.enterprise.persistence.GenericListOfDocuments.<init>(Unknown Source)
     at com.businessobjects.mobilebi.server.subscriptions.impl.EnterpriseSubscriptionList.<init>(Unknown Source)
     at com.businessobjects.mobilebi.server.subscriptions.impl.EnterpriseSubscriptionListFactory.getListOfDocuments(Unknown Source)
     at com.businessobjects.mobilebi.server.subscriptions.impl.EnterpriseSubscriptionListFactory.getListOfDocuments(Unknown Source)
     at com.businessobjects.mobilebi.server.utils.enterprise.persistence.GenericListOfDocumentsManager.getListForUser(Unknown Source)
     at com.businessobjects.mobilebi.server.subscriptions.impl.EnterpriseSubscriptionManager.<init>(Unknown Source)
     at com.businessobjects.mobilebi.server.subscriptions.impl.EnterpriseSubscriptionManagerFactory.getManager(Unknown Source)
     at com.businessobjects.mobilebi.server.subscriptions.impl.SubscriptionChecker.<init>(Unknown Source)
     at com.businessobjects.mobilebi.server.subscriptions.impl.EnterprisePublisher.startPublishing(Unknown Source)
     at com.businessobjects.mobilebi.server.connector.CredentialsMessageHandler.received(Unknown Source)
     at com.vaultus.common.core.bl.comm.CMSessionReceiveEvent.dispatchInternal(CMSessionReceiveEvent.java:34)
     at com.vaultus.common.core.bl.comm.CMSessionDispatchableEvent.dispatch(CMSessionDispatchableEvent.java:91)
     at com.vaultus.server.core.CMMessageTask.runInContext(CMMessageTask.java:60)
     at com.vaultus.server.core.JobTask.run(JobTask.java:75)
     at com.vaultus.server.core.concurrent.Task.run(Task.java:118)
     at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
     at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
     at java.lang.Thread.run(Thread.java:619

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         at java.lang.ClassLoader.loadClass(ClassLoader.java:306)
         at oracle.ideimpl.IdeClassLoader.loadClass(IdeClassLoader.java:140)
         at java.lang.ClassLoader.loadClass(ClassLoader.java:251)
         at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:319)
         at java.lang.Class.forName0(Native Method)
         at java.lang.Class.forName(Class.java:242)
         at oracle.jbo.common.java2.JDK2ClassLoader.loadClassForName(JDK2ClassLoader.java:38)
         at oracle.jbo.common.JBOClass.forName(JBOClass.java:164)
         at oracle.adf.dt.struts.Utils.getStrutsConfigUtils(Utils.java:23)
         ... 41 more
    Thanks for your time
    Regards
    Srinivas

    Hello Peter
    Thanks for your response , here are the steps i have done
    1. Created a new Application from the ear file extracted from the downloaded ZIP file in JDeveloper version 10.1.3.3
    2. Deployed to the application Webcenter Preconfigured OC4J
    3. Following the instructions in the install notes changed the provider.xml to point to our server
    4. and then tried to validate the install per instructions in install notes and got error nameKey setters not found in some class . and in the installed application provider.xml file i see
    <nameKey>Tn3270 Client</nameKey>
    <descriptionKey>This is the Tn3270 Mainframe's Client.</descriptionKey>
    but in the install instructions page i see name and description tags instead of nameKey and descriptionkey, so changed the tags to name and description and saved and accessing the test URL showed successful message
    5. Created a new webcenter application in jdeveloper
    6. from view project, context menu selected new/web tier/portlets and selected Oracle PDK Portlet registration and completed the wizard
    7. Created new JSPX page and from components panel / customizable components core , dragged Panel Customizable onto the page
    8. from component panel tried to drag tn3270 ( my portlet) to the page and getting the error described above
    if i missed any steps can you please let me know
    and regarding your question
    can you successfully consume other portlets from preconfigured OC4J
    This is first time i am trying to use a portlet on a page
    Best Regards
    Srinivas
    P.S
    I sincerly hope you start your own blog soon, we can use lot of help with tips and tricks about webcenter from smart people like you and your team

  • An error occured while getting a portlet instance

    Hello all
    I am trying to deploy and test accessing tn3270 portlet found here
    http://www.oracle.com/technology/products/ias/portal/point/tn3270/installation.html
    using Jdev 10.1.3.3 with preconfigured OC4J
    deployed the portlet to preconfigured OC4J
    and then created a new webcenter application in JDEV
    rigisted the portlet
    created jspx page
    while trying to add the portlet
    i am getting below error.
    I am trying to
    java.lang.ClassNotFoundException
    java.lang.RuntimeException: java.lang.ClassNotFoundException: oracle.adfdt.controller.struts.ui.db.StrutsConfigDbUtilsImpl
         at oracle.adf.dt.struts.Utils.getStrutsConfigUtils(Utils.java:28)
         at oracle.adf.dt.managers.PageDefinitionManager.generateDefaultPageDefinitionName(PageDefinitionManager.java:506)
         at oracle.adf.dt.managers.PageDefinitionManager.findOrCreatePageDefinitionUsage(PageDefinitionManager.java:254)
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         at oracle.adfdtinternal.view.faces.portlet.PortletNodeCreator.createNode(PortletNodeCreator.java:198)
         at oracle.bali.xml.util.XmlModelUtils.initializeAndInvokeCreatorIfNeededOrSpecified(XmlModelUtils.java:186)
         at oracle.bali.xml.util.XmlModelUtils.createNodeFromKey(XmlModelUtils.java:158)
         at oracle.bali.xml.model.AbstractModel$1.performTask(AbstractModel.java:459)
         at oracle.bali.xml.model.task.StandardTransactionTask.runThrowingXCE(StandardTransactionTask.java:190)
         at oracle.bali.xml.model.AbstractModel.insertXmlKey(AbstractModel.java:447)
         at oracle.bali.xml.model.datatransfer.operation.CreateFromXmlKeyOperation$1.performTask(CreateFromXmlKeyOperation.java:43)
         at oracle.bali.xml.model.task.StandardTransactionTask.runThrowingXCE(StandardTransactionTask.java:167)
         at oracle.bali.xml.model.datatransfer.operation.CreateFromXmlKeyOperation.apply(CreateFromXmlKeyOperation.java:38)
         at oracle.bali.xml.model.datatransfer.operation.OperationProcessor._apply(OperationProcessor.java:393)
         at oracle.bali.xml.model.datatransfer.operation.OperationProcessor._forceSimpleApplyImpl(OperationProcessor.java:346)
         at oracle.bali.xml.model.datatransfer.operation.OperationProcessor.forceSimpleApply(OperationProcessor.java:293)
         at oracle.bali.xml.model.datatransfer.operation.OperationProcessor.forceSimpleApply(OperationProcessor.java:243)
         at oracle.bali.xml.gui.swing.dnd.DropHandlerHelper._doRegularDrop(DropHandlerHelper.java:268)
         at oracle.bali.xml.gui.swing.dnd.DropHandlerHelper.performDrop(DropHandlerHelper.java:87)
         at oracle.bali.xml.gui.swing.dnd.ModelDropHandler.drop(ModelDropHandler.java:153)
         at java.awt.dnd.DropTarget.drop(DropTarget.java:430)
         at sun.awt.dnd.SunDropTargetContextPeer.processDropMessage(SunDropTargetContextPeer.java:500)
         at sun.awt.dnd.SunDropTargetContextPeer.access$800(SunDropTargetContextPeer.java:53)
         at sun.awt.dnd.SunDropTargetContextPeer$EventDispatcher.dispatchDropEvent(SunDropTargetContextPeer.java:812)
         at sun.awt.dnd.SunDropTargetContextPeer$EventDispatcher.dispatchEvent(SunDropTargetContextPeer.java:736)
         at sun.awt.dnd.SunDropTargetEvent.dispatch(SunDropTargetEvent.java:29)
         at java.awt.Component.dispatchEventImpl(Component.java:3826)
         at java.awt.Container.dispatchEventImpl(Container.java:2024)
         at java.awt.Component.dispatchEvent(Component.java:3803)
         at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4212)
         at java.awt.LightweightDispatcher.processDropTargetEvent(Container.java:3963)
         at java.awt.LightweightDispatcher.dispatchEvent(Container.java:3817)
         at java.awt.Container.dispatchEventImpl(Container.java:2010)
         at java.awt.Window.dispatchEventImpl(Window.java:1774)
         at java.awt.Component.dispatchEvent(Component.java:3803)
         at java.awt.EventQueue.dispatchEvent(EventQueue.java:463)
         at java.awt.EventDispatchThread.pumpOneEventForHierarchy(EventDispatchThread.java:242)
         at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:163)
         at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:157)
         at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:149)
         at java.awt.EventDispatchThread.run(EventDispatchThread.java:110)
    Caused by: java.lang.ClassNotFoundException: oracle.adfdt.controller.struts.ui.db.StrutsConfigDbUtilsImpl
         at java.net.URLClassLoader$1.run(URLClassLoader.java:200)
         at java.security.AccessController.doPrivileged(Native Method)
         at java.net.URLClassLoader.findClass(URLClassLoader.java:188)
         at java.lang.ClassLoader.loadClass(ClassLoader.java:306)
         at oracle.ideimpl.IdeClassLoader.loadClass(IdeClassLoader.java:140)
         at java.lang.ClassLoader.loadClass(ClassLoader.java:251)
         at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:319)
         at java.lang.Class.forName0(Native Method)
         at java.lang.Class.forName(Class.java:242)
         at oracle.jbo.common.java2.JDK2ClassLoader.loadClassForName(JDK2ClassLoader.java:38)
         at oracle.jbo.common.JBOClass.forName(JBOClass.java:164)
         at oracle.adf.dt.struts.Utils.getStrutsConfigUtils(Utils.java:23)
         ... 41 more
    Thanks for your time
    Regards
    Srinivas

    Hello Peter
    Thanks for your response , here are the steps i have done
    1. Created a new Application from the ear file extracted from the downloaded ZIP file in JDeveloper version 10.1.3.3
    2. Deployed to the application Webcenter Preconfigured OC4J
    3. Following the instructions in the install notes changed the provider.xml to point to our server
    4. and then tried to validate the install per instructions in install notes and got error nameKey setters not found in some class . and in the installed application provider.xml file i see
    <nameKey>Tn3270 Client</nameKey>
    <descriptionKey>This is the Tn3270 Mainframe's Client.</descriptionKey>
    but in the install instructions page i see name and description tags instead of nameKey and descriptionkey, so changed the tags to name and description and saved and accessing the test URL showed successful message
    5. Created a new webcenter application in jdeveloper
    6. from view project, context menu selected new/web tier/portlets and selected Oracle PDK Portlet registration and completed the wizard
    7. Created new JSPX page and from components panel / customizable components core , dragged Panel Customizable onto the page
    8. from component panel tried to drag tn3270 ( my portlet) to the page and getting the error described above
    if i missed any steps can you please let me know
    and regarding your question
    can you successfully consume other portlets from preconfigured OC4J
    This is first time i am trying to use a portlet on a page
    Best Regards
    Srinivas
    P.S
    I sincerly hope you start your own blog soon, we can use lot of help with tips and tricks about webcenter from smart people like you and your team

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    Hi,
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    Description: Can't show non-modal form when modal form is displayed</b>
    Regards,
    Aravindhan.R

    Hi!
    You are probably editing a cell, if you exit the cell you are standing in (editing) the report should run properly

  • TF255424: An error occurred while installing SharePoint Products. (SharePoint 2012)

    I want to install both SQL Server and Team Foundation Server on the same machine. Operating system of my server machine is Microsoft Windows Server 2008 R2 Service Pack 1. I first install Microsoft SQL Sever 2012 Enterprise edition without any error. After
    that i tried to install Microsoft Team Foundation Server 2012. Team Foundation Server configuration got complete. Microsoft SharePoint Foundation 2010 installed successfully but while configuring SharePoint extension i am getting the following error.
    "TF255424: An error occurred while installing SharePoint Products. For more information, open Event Viewer and review the application log. You might need to manually install Windows SharePoint Foundation 2010."
    Please help.
    [Info   @12:19:36.259] 
    [Info   @12:19:36.259] +-+-+-+-+-| Environment |+-+-+-+-+-
    [Info   @12:19:36.260] Environment: FullEnvironment
    Setup: 
    InstallPath: C:\Program Files\Microsoft Team Foundation Server 11.0\
    IsTfsExpress: False
    ToolsPath: C:\Program Files\Microsoft Team Foundation Server 11.0\Tools
    ApplicationTierPath: C:\Program Files\Microsoft Team Foundation Server 11.0\Application Tier
    BuildTierPath: C:\Program Files\Microsoft Team Foundation Server 11.0\Tools
    ProxyPath: C:\Program Files\Microsoft Team Foundation Server 11.0\Version Control Proxy
    SetupUser: ETS-WEBAPP\tfsadmin
    WebServicePath: C:\Program Files\Microsoft Team Foundation Server 11.0\Application Tier\Web Services
    LicenseEdition: PID_RANGE_VL
    SystemTfsTemp: C:\Windows\Temp\TFSTemp
    SharePointInstallTemp: C:\Windows\Temp\TFSTemp\WSSInstall
    InstalledLanguages: System.Collections.Generic.List`1[System.Int32]
    InstalledLanguagesString: 1033;
    OS: 
    MachineName: ETS-WEBAPP
    HostName: ETS-WEBAPP
    IsClientOS: False
    IsServerOS: True
    IsDomainController: False
    IsMachineInWorkgroup: False
    IsMachineInDomain: True
    IsHomeEdition: False
    IsUnsupportedEdition: False
    Version: Server2008R2
    MajorVersion: 6
    MinorVersion: 1
    ProcessorCount: 4
    ServicePackMajor: 1
    ServicePackMinor: 0
    IsOSPostTfsRelease: False
    VisibleMemoryMB: 12287
    AdjustedMemoryGB: 12
    Iis: 
    IsInstalled: True
    PreviouslyFailedConfig: False
    RequiredIisFeaturesInstalled: True
    OS: 
    MachineName: ETS-WEBAPP
    HostName: ETS-WEBAPP
    IsClientOS: False
    IsServerOS: True
    IsDomainController: False
    IsMachineInWorkgroup: False
    IsMachineInDomain: True
    IsHomeEdition: False
    IsUnsupportedEdition: False
    Version: Server2008R2
    MajorVersion: 6
    MinorVersion: 1
    ProcessorCount: 4
    ServicePackMajor: 1
    ServicePackMinor: 0
    IsOSPostTfsRelease: False
    VisibleMemoryMB: 12287
    AdjustedMemoryGB: 12
    Sql: 
    SqlInstance 0: 
    Name: MSSQLSERVER
    FullName: ETS-WEBAPP
    Edition: Enterprise Edition
    Version: 11.0.2100.60
    IsWow64: False
    LCID: 1033
    IsExpressEdition: False
    IsFullEdition: True
    IsSupported: True
    IsSharePointSupported: False
    IsUpgradable: False
    WindowsServiceName: MSSQLSERVER
    SharePoint: 
    IsInstalled: True
    IsProvisioned: False
    IsAdminDbConfigured: False
    IsAdminSiteConfigured: False
    IsRunningSiteOnWebAppPort: False
    Version: 14.0.6029.1000
    WssAdminUrl: http://ets-webapp:17012/
    WssSiteUrl: http://ets-webapp/sites
    ReportingServices: 
    IsInstalled: True
    DefaultInstance: 
    InstanceIdentifier: ETS-WEBAPP
    HostName: ETS-WEBAPP
    InstanceName: MSSQLSERVER
    ReportServerInstance: Microsoft.TeamFoundation.Admin.ReportServerInstance
    IsConfigured: True
    ReportWebServiceUris[0]: http://ETS-WEBAPP:80/ReportServer
    ReportManagerUris[0]: http://ETS-WEBAPP:80/Reports
    Instances[0]: 
    InstanceIdentifier: ETS-WEBAPP
    HostName: ETS-WEBAPP
    InstanceName: MSSQLSERVER
    ReportServerInstance: Microsoft.TeamFoundation.Admin.ReportServerInstance
    IsConfigured: True
    ReportWebServiceUris[0]: http://ETS-WEBAPP:80/ReportServer
    ReportManagerUris[0]: http://ETS-WEBAPP:80/Reports
    PowerTools: 
    IsBackupToolConfigured: False
    [Info   @12:19:36.260] 
    [Info   @12:19:36.260] +-+-+-+-+-| Configuration Plan |+-+-+-+-+-
    [Info   @12:19:36.260] - ContainerTask (ContainerNode) : root
    - ConditionalTask (ConditionalNode) : Provisioning SharePoint
    - ContainerTask (ProgressNode) : Configure SharePoint
    - ConfigureSharepointProvision (ConfigureNode, 208) : Configuring the SharePoint Products
    SqlInstance = ETS-WEBAPP
    AdminSiteAccountName = Domain\tfsuser
    PasswordSupplied = *****
    SiteUrl = http://ets-webapp/
    AdminPort = 17012
    TfsServiceAccount = Domain\tfsuser
    - ContainerTask (ProgressNode) : Extending SharePoint
    - ConfigureSharepointUploadData (ConfigureNode, 209) : Uploading solutions and templates ...
    - ConfigureResetSPTimer (ConfigureNode, 214) : Resetting Sharepoint Timer Service ...
    - ConfigureIisReset (ConfigureNode, 801) : Resetting IIS ...
    - ConfigureMarkFeature (ConfigureNode, 140) : Marking feature configured status
    FeatureType = SharePointExtensions
    IsConfigured = True
    - ConfigureWssHealthCheck (ConfigureNode, 210) : Check if sharepoint is responsive
    SiteUrl = http://ets-webapp/
    - ConditionalTask (ConditionalNode) : SharepointEntries
    - ContainerTask (ProgressNode) : Configuring Services
    - ConfigureAddSharePointEntries (ConfigureNode, 207) : Configuring SharePoint application entries
    SharepointRootUri = http://ets-webapp
    SharepointAdminUri = http://ets-webapp:17012/
    DefaultSharePointPath = sites
    ApplicationTierUri = http://ets-webapp:8080/tfs
    ApplicationTierServiceAccount = NT AUTHORITY\NETWORK SERVICE
    - ConfigureAddAccountToLocalWss (ConfigureNode, 800) : Add account to WSS farm admin group
    Account = NT AUTHORITY\NETWORK SERVICE
    AdminUrl = http://ets-webapp:17012/
    UseRetainedSettings = False
    [Info   @12:19:36.260] 
    [Info   @12:19:36.260] +-+-+-+-+-| Running root: root |+-+-+-+-+-
    [Info   @12:19:36.260] 
    [Info   @12:19:36.260] +-+-+-+-+-| root |+-+-+-+-+-
    [Info   @12:19:36.260] Starting Node: CONTAINER
    [Info   @12:19:36.261] NodePath : Container
    [Info   @12:19:36.261] Node returned: Ignore
    [Info   @12:19:36.261] Completed root: Ignore
    [Info   @12:19:36.261] -----------------------------------------------------
    [Info   @12:19:36.261] 
    [Info   @12:19:36.261] +-+-+-+-+-| Running Provisioning SharePoint: Provisioning SharePoint |+-+-+-+-+-
    [Info   @12:19:36.261] 
    [Info   @12:19:36.261] +-+-+-+-+-| Provisioning SharePoint |+-+-+-+-+-
    [Info   @12:19:36.261] Starting Node: CONDITION
    [Info   @12:19:36.261] NodePath : Container/Conditional
    [Info   @12:19:36.261] Node returned: Ignore
    [Info   @12:19:36.261] Completed Provisioning SharePoint: Ignore
    [Info   @12:19:36.261] -----------------------------------------------------
    [Info   @12:19:36.262] 
    [Info   @12:19:36.262] +-+-+-+-+-| Running Configure SharePoint: Configure SharePoint |+-+-+-+-+-
    [Info   @12:19:36.262] 
    [Info   @12:19:36.262] +-+-+-+-+-| Configure SharePoint |+-+-+-+-+-
    [Info   @12:19:36.262] Starting Node: CONTAINER
    [Info   @12:19:36.262] NodePath : Container/Conditional/Progress
    [Info   @12:19:36.262] Node returned: Ignore
    [Info   @12:19:36.262] Completed Configure SharePoint: Ignore
    [Info   @12:19:36.262] -----------------------------------------------------
    [Info   @12:19:36.262] 
    [Info   @12:19:36.262] +-+-+-+-+-| Running ConfigSPProvision: Configuring the SharePoint Products |+-+-+-+-+-
    [Info   @12:19:36.263] 
    [Info   @12:19:36.263] +-+-+-+-+-| Configuring the SharePoint Products |+-+-+-+-+-
    [Info   @12:19:36.263] Starting Node: CSPPROVISION
    [Info   @12:19:36.263] NodePath : Container/Conditional/Progress/CSPPROVISION
    [Info   @12:19:36.263] 
    [Info   @12:19:36.263] +-+-+-+-+-| SharepointProvision::ConfigureDatabase |+-+-+-+-+-
    [Info   @12:19:36.263] Configuring the SharePoint Products database ...
    [Info   @12:19:36.263] SharePoint Products::ConfigureDatabase
    [Info   @12:19:36.263] GrantLogOnAsAService is called. User name: tfsuser [Info   @12:19:36.269] Checking if Authenticated Users group is a member of Users group.
    [Info   @12:19:36.272] sid = S-1-5-4
    [Info   @12:19:36.272] sid = S-1-5-11
    [Info   @12:19:36.272] sid = S-1-5-21-1481031050-1694664162-2121907377-513
    [Info   @12:19:36.272] sid = S-1-5-21-1529747324-2324938602-2105273467-1015
    [Info   @12:19:36.272] Authenticated Users group is a member of Users group.
    [Info   @12:19:36.300] C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\bin\stsadm.exe
    [Info   @12:19:36.300] -o setconfigdb
    [Info   @12:19:36.300] -databaseserver ETS-WEBAPP
    [Info   @12:19:36.300] -farmuser domain\tfsuser
    [Info   @12:19:36.300] -farmpassword ********
    [Info   @12:19:36.300] Process starting: fileName=C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\bin\stsadm.exe arguments=-o setconfigdb -databaseserver ETS-WEBAPP -farmuser domain\tfsuser -farmpassword ****************
    [Info   @12:20:04.869] Process finished: fileName=C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\bin\stsadm.exe arguments=-o setconfigdb -databaseserver ETS-WEBAPP -farmuser domain\tfsuser -farmpassword **************** exitCode=-1
    in 28566 ms
    [Info   @12:20:04.869] 
    [Info   @12:20:04.869] WARNING: SharePoint no longer customizes Integrated Authentication security settings. This Web application may be using Kerberos, which can require manual configuration. See "http://support.microsoft.com/?id=832769" for
    more information.
    [Info   @12:20:04.869] 
    [Error  @12:20:04.869] An error occurred while getting information about the user tfsuser at server telenor.com.pk: Access is denied
    [Error  @12:20:04.869] 
    [Info   @12:20:04.869] ReturnCode=-1
    [Info   @12:20:04.874] Node returned: Error
    [Error  @12:20:04.874] TF255424: An error occurred while installing SharePoint Products. For more information, open Event Viewer and review the application log. You might need to manually install Windows SharePoint Foundation 2010. 
    [Info   @12:20:04.874] Completed ConfigSPProvision: Error
    [Info   @12:20:04.874] -----------------------------------------------------
    [Info   @12:20:04.880] Execution results:
    [Info   @12:20:04.880] Overall result: Failure
    [Info   @12:20:04.880] Nodes completed: 1
    [Info   @12:20:04.880] Nodes succeeded: 0
    [Info   @12:20:04.880] Nodes skipped: 0
    [Info   @12:20:04.880] Nodes with errors: 1
    [Info   @12:20:04.880] Nodes with warnings: 0
    [Info   @12:20:04.880] Number of error messages: 1
    [Info   @12:20:04.880] Number of warning messages: 0
    [Info   @12:20:04.880] Number of info messages: 0
    [Error  @12:20:04.881] Activity failed.
    [Info   @12:20:04.881] Configuration failed. Unconfiguring.
    [Info   @12:20:04.885] Setting the IsConfigured flag for feature SharePointExtensions to False.
    awias

    looks like here is the your problem "An error occurred while getting information about the user moss.service
    at server telenor.com.pk: Access is denied"
    try to add the user into the managed account via powershell. the user you trying to configure it.
    or change the user to some body else here is culprit account "telenorpk\moss.service"
    Please remember to mark your question as answered &Vote helpful,if this solves/helps your problem. ****************************************************************************************** Thanks -WS MCITP(SharePoint 2010, 2013) Blog: http://wscheema.com/blog

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    ==================================================
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    HTTP Environment Variables 11.1.1.4.0
    SERVER_NAME   09.14.4.41
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    REMOTE_ADDR   09.14.4.41
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    QUERY_STRING   server=RptSvr_test-wam-app_wamtest
    PATH_TRANSLATED   undefined
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    REMOTE_IDENT   undefined
    REFERER   undefined
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    KeyMapFile   /u03/apptest/FMW_11.1.1/user_projects/domains/WamTest/config/fmwconfig/servers/WLS_REPORTS/applications/reports_11.1.1.2.0/configuration/cgicmd.dat
    DBAUTH   /u03/apptest/FMW_11.1.1/apphome/reports/templates/rwdbauth.htm
    SYSAUTH   /u03/apptest/FMW_11.1.1/apphome/reports/templates/rwsysauth.htm
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    Oracle Reports Services - Server and Engine Environment Variables  Select to jump to the top of the page  Return to Top
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