Error on Installing CS5.1, CS6 - Exit Code 15, ERROR: Media DB Error 6

Hi. I am trying to install Photoshop CS6 trial on my machine (win 8 x64) but all the time it returns the error:
Exit code : 15
Summary
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: Media DB Error : 6
I have already used all the steps described on the forum (restarting the PC, downloading again the app, using Adobe Clean Tool) and no success. I even tried to install Photoshop CS5.1, but it goes with the very same error.
I currently have Fireworks CS6 installed, which I managed to install several months ago without a problem. However, when I try to uninstall it, it shows me also an error message:
UNINSTALL FAILED
Your uninstallation encountered errors.
Troubleshooting tips:
1. Restart your computer.
2. Exit all applications [...]
3. Uninstall again.
You may also download & run the Cleaner Tool. If the problems persist, please contact Customer Support for further assistance.
Well... here I am, Customer Support!
I can't seem to make this thing work. I've passed my whole weekend reading about it on the web and no solution found whatsoever. How can I sort it out, please?
Thank you,

After using the Adobe Clean tool, I checked its output log and it mentioned it couldn't find a "caps.db" in the Common Files/Adobe/caps/ folder under Program Files or Program Files (x86).
So what I did: I manually deleted the Adobe folders from:
- Program Files
- Program Files (x86)
- Program Files (x86)/Common Files
After that, I was able to install successfully Photoshop CS5.1 and at this very moment I'm able to install PS CS6 (it's been already 50% of the installing progress).
So far, this action of deleting the Adobe folders from my Program Files folders seems to be sorting out the matter...

Similar Messages

  • Please help - computer illiterate trying to install CS5 master suite - Exit Code 6??

    This is what I have gotten over the course of a full day's installing and uninstalling and installing again:
    Exit Code: 6
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 42 error(s), 38 warning(s)
    WARNING: Unable to read Adobe file version for file path '/Library/Fonts/AdobeArabic-Bold.otf'
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    ERROR: Error code: 1 
    ERROR: 5 Unable to preserve original file at "/Library/Fonts/AdobeArabic-Bold.otf" Error 0 
    ERROR: 5 Command ARKDeleteFileCommand failed. 
    ERROR: The following payload errors were found during install: 
    ERROR:  - SiteCatalyst NetAverages: Install failed 
    ERROR:  - Adobe Premiere Pro CS5: Failed due to Language Pack installation failure 
    ERROR:  - Adobe Bridge CS5: Install failed 
    ERROR:  - Adobe After Effects CS5: Failed due to Language Pack installation failure 
    ERROR:  - KoreanSpeechAnalysisModels: Install failed 
    ERROR:  - Adobe Media Encoder CS5 Dolby WRAPPER: Install failed 
    ERROR:  - Adobe Media Encoder CS5 PCI WRAPPER: Install failed 
    ERROR:  - Adobe After Effects CS5 Third Party RoyaltyContent Wrapper: Install failed 
    ERROR:  - Adobe Premiere Pro CS5 Third Party Content Wrapper: Install failed 
    ERROR:  - ItalianSpeechAnalysisModels: Install failed 
    ERROR:  - Adobe AIR: Install failed 
    ERROR:  - Adobe Premiere Pro CS5_AdobePremierePro5en_USLanguagePack: Install failed 
    ERROR:  - SpanishSpeechAnalysisModels: Install failed 
    ERROR:  - Adobe After Effects CS5 Third Party Content Wrapper: Install failed 
    ERROR:  - GermanSpeechAnalysisModels: Install failed 
    ERROR:  - Adobe Media Player: Install failed 
    ERROR:  - Adobe Media Encoder CS5: Install failed 
    ERROR:  - Adobe BrowserLab CS Live: Install failed 
    ERROR:  - Adobe After Effects CS5 Support: Install failed 
    ERROR:  - CSXS Story Extension: Install failed 
    ERROR:  - Adobe After Effects CS5_AdobeAfterEffects10en_USLanguagePack: Install failed 
    ERROR:  - Adobe Premiere Pro CS5 Third Party Royalty Content Wrapper: Install failed 
    ERROR:  - DeviceCentral: Install failed 
    ERROR:  - AdobeColorCommonSetRGB: Install failed 
    ERROR:  - InternationalEnglishSpeechAnalysisModels: Install failed 
    ERROR:  - AdobeColorVideoProfilesAE CS5: Install failed 
    ERROR:  - Required Common Fonts Installation: Install failed 
    ERROR:  - Adobe After Effects CS5 Presets: Install failed 
    ERROR:  - AmericanEnglishSpeechAnalysisModels: Install failed 
    ERROR:  - Adobe After Effects CS5 Template Projects & Footage: Install failed 
    ERROR:  - Recommended Common Fonts Installation: Install failed 
    ERROR:  - FrenchSpeechAnalysisModels: Install failed 
    ERROR:  - AdobeMotionPicture CS5: Install failed 
    ERROR:  - JapaneseSpeechAnalysisModels: Install failed 
    ERROR:  - Adobe Premiere Pro CS5 Functional Content: Install failed 
    ERROR:  - Adobe Premiere Pro CS5 Support: Install failed 
    ERROR:  - Pixel Bender Toolkit: Install failed 
    ERROR:  - Adobe ReviewPanel CS5: Install failed 
    What in the world is wrong? Is one little font really stonewalling my attempts to not fail my online classes? What is going on? I need help.
    I'm on a new MacBook Pro running OSX 10.6.6, trying in utter futility to install Adobe CS5 Master Collection

    It seems some font has got corrupted on your machine. Try the following steps -
    1) Goto /Applications/Utilities and double click 'Terminal' application to launch it
    2) Copy paste the following command and hit enter to execute it
    sudo mv "/Library/Fonts/AdobeArabic-Bold.otf" /tmp/
    Now try to run the installer again.

  • I cannot install i got this : Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR:   -------------------------------------- Summary --------------------------------------  - 0 fatal error(s), 0 error(s)

    i cannot install the newer version
    i got this  :
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example, ERROR:
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 0 error(s)

    Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    AND JUST FOR MAC USERS - Some 10.9.3 links
    -Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
    -more Mac 10.9.3 https://forums.adobe.com/thread/1491469
    -Enable Mac Root User https://forums.adobe.com/thread/1156604
    -more Root User http://forums.adobe.com/thread/879931
    -and more root user http://forums.adobe.com/thread/940869?tstart=0

  • Unable to install CS6-exit code 15 error

    Unable to install CS6  getting the following error;
    Exit Code: 15
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 1 error(s), 1 warning(s)
    ERROR: ASU has quit unexpectedly.
    WARNING: User opted to Cancel the install
    Runnin MacBook Pro
    13-inch Early 2011
    2.3 Ghz Intel Core i5
    4 GB 1333 Mhz DDR3
    Intel HD Graphics 3000 384 mm
    Mac Lion 10.7.3
    Any work arounds?

    Hi,
    We are tracking this issue at:
    http://forums.adobe.com/thread/978912?tstart=30
    Regards,
    Ashutosh

  • I have an issue installing photoshop CC trial, I currently have elements and wanted to see the differences before buying, when installing through the creative cloud app I get the error message  Exit Code: 7 Please see specific errors below for troubleshoo

    I have an issue installing photoshop CC trial, I currently have elements and wanted to see the differences before buying, when installing through the creative cloud app I get the error message  Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR: DW041 ...   -------------------------------------- Summary --------------------------------------   - 0 fatal error(s), 1 error(s)
    ERROR: DW041: INSTALLDIR Volume D:\ doesn't exist.  -------------------------------------------------------------------------------------  System Requirements  and it will not install, It says cant find the path D: im not sure why because as far as I can see its set to install on drive C: which is where I want it!

    Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

  • Failed to install Ligthroom CC  Exit Code: 9999 Please see specific errors below for troubleshooting. For example, ERROR:  Summary  0 fatal error(s), 0 error(s) Mac

    Failed to install Ligthroom CC  Exit Code: 9999 Please see specific errors below for troubleshooting. For example, ERROR:  Summary  0 fatal error(s), 0 error(s) Mac

    Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

  • Exit Code: 6 -------------------------------------- Summary --------------------------------------  - 0 fatal error(s), 8 error(s), 10 warning(s)  WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated

    Exit Code: 6
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 8 error(s), 10 warning(s)
    WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
    ----------- Payload: {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 -----------
    ERROR: DF037: Unable to delete directory "/Applications/Adobe/AdobePatchFiles"(Seq 2092)
    ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2092)
    ERROR: DF037: Unable to delete directory "/Applications/Adobe"(Seq 2093)
    ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2093)
    ----------- Payload: {4058E728-84D8-45CE-8E2D-5F35BD6659A1} Adobe Extension Manager CS5.5 5.5.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdiraXxwHaxr/Assets1/Adobe Extension Manager/Adobe Extension Manager CS5.5.app/Contents/Resources/ro.lproj/menubar.nib/classes.nib" to "/Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/Resources/ro.lproj/menubar.nib/classes.nib" Error 0(Seq 953)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 953)
    ----------- Payload: {54D89F03-8EED-4FF9-BCDF-3B2E11D448A6} AdobeColorCommonSetCMYK 3.1.0.0 -----------
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'de_DE' try fetching for en_US(Seq 21)
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'de_DE' try fetching for en_US(Seq 22)
    ----------- Payload: {45063C56-A2A2-4FD1-A56A-A964723EEE1E} AdobeColorCommonSetRGB 3.1.0.0 -----------
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'de_DE' try fetching for en_US(Seq 11)
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'de_DE' try fetching for en_US(Seq 12)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Extension Manager CS5.5: Install failed
    what can I do?
    I tried the installation two times from a CD via shared CD drive

    Hi Daniela,
    Kindly check the Adobe - Adobe Creative Suite 3 Master Collection : System requirements
    We would recommend you to copy the installer to the local machine and then try to install it.
    If you still get this message try the download installer from : Download CS3 products
    You should also check: Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5
    Kindly share the results once done.
    Thanks,
    Atul Saini

  • WTF does this mean and why won't my illustrator CS5 load without this appearing??   Exit Code: 6 -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 5 error(s), 4 warning(s) WARNING: LocalizeFile:Local

    WTF does this mean and why won't my illustrator CS5 load without this appearing??
    Exit Code: 6
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 5 error(s), 4 warning(s)
    WARNING: LocalizeFile:Localized string not found for locale 'en_GB' try fetching for en_US
    WARNING: LocalizeFile:Localized string not found for locale 'en_GB' try fetching for en_US
    WARNING: LocalizeFile:Localized string not found for locale 'en_GB' try fetching for en_US
    WARNING: LocalizeFile:Localized string not found for locale 'en_GB' try fetching for en_US
    ERROR: 92 Unable to copy file from "/private/tmp/.tempdirYoCObExG/Assets1/Application/Cool Extras.localized/en_GB/Sample Files/Sample Art/Crowd.ai" to "/Applications/Adobe Illustrator CS5/Cool Extras.localized/en_GB/Sample Files/Sample Art/Crowd.ai" Error 0
    ERROR: 92 Command ARKCopyFileCommand failed.
    ERROR: The following payload errors were found during install:
    ERROR:  - Adobe Illustrator CS5_AdobeIllustrator15en_GBLanguagePack: Install failed
    ERROR:  - Adobe Illustrator CS5: Failed due to Language Pack installation failure
    AND HOW DO I FIX THE PROBLEM???????

    Exit Code 6 and Exit Code 7 indicate that the installation finished with errors. However, the exit codes themselves do not indicate the type of error that occurred.
    Please refer to :
    Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5
    Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5
    Regards
    Rajshree

  • Cs6 installation error, inconsistency in the installer database, exit code 15

    Hi,
    I'm trying to install Photoshop CS6 on my new Mac.
    After 2% have been installed, I get the error message "CS6 installation error, inconsistency in the installer database."
    The error summary file shows exit code 15 and 0 fatal errors/errors/warnings.
    I have seen other threads in this forum with the same error and I have tried the suggestions made there but so far, no luck.
    My Photoshop CS6 is a downloaded version from the Adobe webpage. Everything works well until the actual installation starts.
    These are the actions I have tried:
    1. Restart and reinstall
    2. Adobe cleaner tool (no result since there was nothing to clean)
    3. I have deactivated the software from my old computer
    4. Tried to install in safe mode
    5. I have been in touch with Adobe support, did not get much support at all. After some time I was told to start a discussion in this forum.
    Please help... spent two days on this already.

    Jeff, thank you for your answer.
    I have tried to follow the instructions on the link you provided. So far I have not succeded though.
    I downloaded the latest version of the Adobe Application Manager. But for some reason, when I start the application, the Creative Cloud application starts... I don't know what I am doing wrong in this step. I do not use creative cloud and Photoshop CS6 is not available for installation there, only Photoshop CC.
    How do I install the software through Adobe Application Manager and not the installer that was provided with the download of Photoshop CS6?

  • Error Installing Premiere Elements 9 - Exit Code 7

    Hi, I'm trying to install Premiere Elements 9 on a Mac (running 10.6.4), but it always comes up with an error, and the program can't be installed. Last time I tried it got to about 95% but then gave me this error:
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 3 warning(s)
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: File/Folder does not exist at /Volumes/PRE9 PSE9/Adobe Premiere Elements 9/payloads/AdobeElements9Organizer/oem/ols
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: The following payload errors were found during install:
    ERROR:  - Adobe Premiere Elements 9_LangPacken_US: Install failed
    ERROR:  - Adobe Premiere Elements 9: Failed due to Language Pack installation failure
    I've tried this four or five times, and I always get exactly the same error. The only help the installer offered was "Please try restarting your system and try again." and all I could find on Adobe Support was "Install under Safe Boot Mode", which I tried, and it still failed.
    Does anyone have any ideas whatsoever as to what I can do to actually get this installed?
    Thank you very much in advance, anyone who can help!

    I've never seen so many error codes related to language, jobbo! That's very strange.
    Meantime, I've loaded Premiere Elements and run it on a couple of Macs, and it usually loads right up and runs beautifully. There does seem to be a conflict with Bridge sometimes, but I'm not sure if that's the case here or not.
    It might be worth contacting Adobe's tech support. (You find contact information under the Contact button at the top of this page.) And, when you do, ASK FOR A MANAGER, don't just talk to whoever answers the phone. Most of the guys on the phones are just working from scripts and KB articles. If you can get a manager on the line, he and she will work through your unique situation.
    Meantime, I'll keep my eyes open for solutions.
    (BTW, I'm assuming you're using at least OSX 10.4 on at least a dual-core Intel processor.)

  • I have tried to install Adobe Ilustrator but I receive an error Exit Code: 6 Please see specific errors below for troubleshooting. For example,  ERROR:    -------------------------------------- Summary --------------------------------------   - 0 fatal er

    Exit Code: 6 Please see specific errors below for troubleshooting. For example,  ERROR:   -------------------------------------- Summary --------------------------------------  - 0 fatal error(s), 4 error(s)    ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------  ERROR: Third party payload installer vcredist_x64.exe failed with exit code: -2147024546  ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\amorales\AppData\Local\Temp\{6A3B9341-4D14-415F-8A21-85327165545E}\Illustrator_18_LS20_win64\Adobe Illustrator CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com  ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------  ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546  ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\amorales\AppData\Local\Temp\{6A3B9341-4D14-415F-8A21-85327165545E}\Illustrator_18_LS20_win64\Adobe Illustrator CC 2014\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com  -------------------------------------------------------------------------------------

    Errors "Exit Code: 6," "Exit Code: 7"
    Mylenium

  • Installing Acrobat Pro DC exit code 7 error 1624

    Win 7 - 64 bit - CC-member,  getting this repeating error message:
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example, ERROR:
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 1 error(s)
    ---------- Payload: Adobe Acrobat DC 15.7.20033.0 Adobe Acrobat\Setup.exe_15.007.20033 -----------
    ERROR: Third party payload installer Adobe Acrobat\Setup.exe failed with exit code: 1624
    I have tried installing with firewall and spyware turned off. I have uninstalled Acrobat XI. Lastly I have installed Acrobat Reader DC. Reader is functioning OK.
    best wishes Martin.  

    Hi ,
    Could you please tell me from where are you trying to install the latest Acrobat DC?
    You can try installing it referring the following document and see if you still get the same error .
    https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html
    Make sure you disable all the third party software before downloading.
    Regards
    Sukrit Dhingra

  • Installing onto a second computer? Getting this error message: Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR: DW006 ...  -------------------------------------- Summary --------------------------------------  - 0 fa

    Hi there,
    I have just installed creative cloud on my mac laptop and am trying to download lightroom and photoshop (as a second computer) and am getting this error message
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example, ERROR: DW006 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s)
    ----------- Payload: Adobe Photoshop Lightroom 5 5.4.0.0 Adobe Photoshop Lightroom 5.pkg_5.4 -----------
    ERROR: DW006: Apple Package failed to install successfully.
    ERROR: Third party payload installer Adobe Photoshop Lightroom 5.pkg failed with exit code: 1

    See:
    Exit Code: 6, Exit Code: 7 Installation Errors -
    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

  • Bought Lr and PS.  PS installed. Lr install failed. Errors DW006 & 3d party payload, etc, exit code

    Bought Lr and PS.  PS installed. Lr install failed.
    Errors DW006 & 3d party payload, etc, exit code 1.
    Re-downloaded and tried install 6 times.  Can't get on chat help.
    Ideas?

    Hi 3d Eye,
    Please refer the kb: http://helpx.adobe.com/lightroom/kb/exit-code-7-displays-installing.html.
    Regards,
    Romit Sinha

  • Can't install Adobe Flash CC 2014  :Exit Code: 16 Please see specific errors below for troubleshooting.

    Exit Code: 16
    Please see specific errors below for troubleshooting. For example, ERROR: DW039 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 1 error(s)
    ERROR: DW039: Failed to load deployment File

    Hi,
    Please check this link: http://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html
    Thank You
    Arjun

Maybe you are looking for

  • Wlp10/wls10: Remote access to Portal Customization

    Hi! I am developing a portlet that will be used to customize some portal content in the same domain, but in a different server environment (A preview environment will be used to let users with an editor role publish some portal inventory items to the

  • Help required for cvupack verification

    Hi SUpport, I'm trying to install 11g Clusterware on windows 2003 using VMWare workstation; Before installing Clusterware, I'm testing if the configuration is correct; I have downloaded 11g Clusterware 32 bit from Oracle coorperation and try to test

  • IMessage on my macbook air will not connect.

    iMessage on my macbook air will not connect. It says "Could not sign in. Please check your network connection and try again." I have gone through all the support instructions and a lot of these discussion chats. I have sign out of it and my phone and

  • Using A5 or custom size paper

    I need to print photographs on A5 paper, but Photoshop CS6 (64 bit) doesn't give me the option to use that paper size, nor do I have the option to set up a customised paper size for my printer.  I'm printing on a Canon MG6250.  Photoshop is installed

  • SQLServerDriver not found

    If I start Reports Builder OC4J from Startup. and if I type the following into my browser http://myserver:8888/reports/servlet/rwservlet?report=C:\Oracle\Ora9iDS\reports\j2ee\reports_ids\web\test\MyTest.rdf&destype=cache&p_jdbcpds=sa/sa@mydbserver:14