Error running BW report frm InfoView when pwd initialized/changed in BW

Hi Experts,
We encountered error "A database error occured. THe databse error text is: unable to connect to sap bw server name or password is incorrect (repeat logon) (WIS 10901)" when we tried to run a BW report from InfoView. We realize this happens only when the user's password is initialized or has been changed in BW.
In our landscape, users SSO into InfoView via Windows Authentication. SSO between InfoView to BW is via SNC.
The error is gone after loggin into InfoView through non-SSO method, then selecting "SAP authentication" method and login
with new BW credentials. It seems like there' s a cache in BOBJ server containing the user's BW credentials. However, this is not a realistic scenario since users change their passwords frequently and we cannot expect them to login to InfoView with SAP authentication each time there is a password change. The requirement is that they are to SSO into InfoView using Windows Authentication.
Similar to when password is initialized, it requires user to login to BW to change the password, then login to InfoView using SAP authentication to "sync" up the credentials. This kinda defeats the purpose of SSO isn't it? Anyone has any solution to this?
THanks,
ZM

Hi Ingo,
Thanks for the prompt reply. From the behaviour of the testing, it seems like BOBJ server has a cache ( correct me if i'm wrong here)  that contains users' BW credentials that is retrieved when user runs BW report in InfoView, as whenever the pwd is changed in BW via SAP GUI, users will always hit the error unless the user logs in the InfoView by selecting "sap" authentication on the logon page, which thus refreshes the cache in BOBJ. If users change their passwords in SAP GUI (BW), this will result in passwords in BW and cache of BOBJ server to be out of sync, and thus error still appears.
1. Is this the standard behaviour for BOBJ cache to store the BW credentials?
2. How can we sync up the user credentials?
Thanks,
ZM

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