Error when trying to approve a mitigation control in CUP

Hi,
I have created a Mitigation Control in RAR and set-up the necessary workflow. The request ends up in CUP and the approver is able to see the request when he/she logs in, however the approver cannot approve or reject the request.
The following error messages appear:
- Approve: Error processing your request, Request no: 2 in stage : MITIGATION
- Reject: Error rejecting request no: 2
I have check the workflow many times now and I have also checked the mitigation URL's.
Any idea what the problem can be?
Thanks.

Thank you for your response. No the approver is not part of the DL. I just added the approver to the workflow (CAD).
Please find log details below:
2010-03-18 16:09:32,729 [SAPEngine_Application_Thread[impl:3]_8] ERROR Service call exception; nested exception is:
     com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://vgrdci.sap.client.co.za:51900/VirsaCCWFExitService5_2Service/Config1?style=document"
java.rmi.RemoteException: Service call exception; nested exception is:
     com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://vgrdci.sap.client.co.za:51900/VirsaCCWFExitService5_2Service/Config1?style=document"
     at com.virsa.ae.request.ws.cc.Config1BindingStub.execWFExitService(Config1BindingStub.java:87)
     at com.virsa.ae.request.ws.cc.Config1BindingStub.execWFExitService(Config1BindingStub.java:96)
     at com.virsa.ae.accessrequests.bo.RequestExitServiceHelper.callCCExitService(RequestExitServiceHelper.java:263)
     at com.virsa.ae.accessrequests.bo.RequestExitServiceHelper.callExitServiceForApprovedRequest(RequestExitServiceHelper.java:51)
     at com.virsa.ae.accessrequests.bo.RequestBO.callExitService(RequestBO.java:5335)
     at com.virsa.ae.accessrequests.bo.RequestBO.approveRequest(RequestBO.java:5174)
     at com.virsa.ae.accessrequests.bo.RequestBO.approveRequest(RequestBO.java:4967)
     at com.virsa.ae.accessrequests.actions.RequestViewAction.confirmRequestApproval(RequestViewAction.java:928)
     at com.virsa.ae.accessrequests.actions.RequestViewAction.execute(RequestViewAction.java:103)
     at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:271)
     at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:425)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
     at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
     at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:455)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
     at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
     at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:455)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(AccessController.java:219)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
Caused by:
com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://vgrdci.sap.client.co.za:51900/VirsaCCWFExitService5_2Service/Config1?style=document"
     at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.handleResponseMessage(MimeHttpBinding.java:998)
     at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1449)
     at com.virsa.ae.request.ws.cc.Config1BindingStub.execWFExitService(Config1BindingStub.java:80)
     ... 33 more

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