Error when trying to use the Log Viewer

Hello experts, today I wanted to examine some logs using the Log Viewer on Visual Administrator. However, when clicking on this service, the Visual Administrator would freeze for a long while and after that, an error message was displayed. I do not remember the exact message, but it was something like "A fatal error occurred. For more information, click on the Details button". After clicking on that button, the following error was displayed:
com.sapmarkets.bam.util.BAMRuntimeException
at com.sapmarkets.bam.jmx.connector.rmi.AbstractConnectorClient.invoke(AbstractConnectorClient.java:110)
at $Proxy31.getAttribute(Unknown Source)
at com.sapmarkets.bam.application.logdepot.AbstractLogDepot.getAttribute(AbstractLogDepot.java:236)
at com.sapmarkets.bam.application.logdepot.AbstractLogDepot.getLogDescriptors(AbstractLogDepot.java:84)
at com.sapmarkets.bam.view.config.RemoteViewConfiguration.initializeViewConfiguration(RemoteViewConfiguration.java:65)
at com.sapmarkets.bam.view.overview.OverviewFacade.populateOverview(OverviewFacade.java:219)
at com.sapmarkets.bam.view.AbstractLogViewerAppplication.populateOverview(AbstractLogViewerAppplication.java:171)
at com.sapmarkets.bam.view.AbstractLogViewerAppplication.initOverview(AbstractLogViewerAppplication.java:652)
at com.sapmarkets.bam.j2ee.services.logviewer.gui.LogViewerRuntimeLogical.setRuntime(LogViewerRuntimeLogical.java:121)
at com.sapmarkets.bam.j2ee.services.logviewer.gui.LogViewerRuntimeLogical.show(LogViewerRuntimeLogical.java:88)
at com.sap.engine.services.adminadapter.gui.node.ServiceNodeView.selectSingleService(ServiceNodeView.java:202)
at com.sap.engine.services.adminadapter.gui.node.ServiceNodeView.selectNode(ServiceNodeView.java:156)
at com.sap.engine.services.adminadapter.gui.AdminManager.selectServiceNode(AdminManager.java:290)
at com.sap.engine.services.adminadapter.gui.AdminManager.selectNode(AdminManager.java:170)
at com.sap.engine.services.adminadapter.gui.AdminManager.valueChanged(AdminManager.java:108)
at javax.swing.JTree.fireValueChanged(JTree.java:2392)
at javax.swing.JTree$TreeSelectionRedirector.valueChanged(JTree.java:2763)
at javax.swing.tree.DefaultTreeSelectionModel.fireValueChanged(DefaultTreeSelectionModel.java:629)
at javax.swing.tree.DefaultTreeSelectionModel.notifyPathChange(DefaultTreeSelectionModel.java:1076)
at javax.swing.tree.DefaultTreeSelectionModel.setSelectionPaths(DefaultTreeSelectionModel.java:287)
at javax.swing.JTree.setSelectionInterval(JTree.java:2041)
at javax.swing.plaf.basic.BasicTreeUI$TreeIncrementAction.actionPerformed(BasicTreeUI.java:3268)
at javax.swing.SwingUtilities.notifyAction(SwingUtilities.java:1530)
at javax.swing.JComponent.processKeyBinding(JComponent.java:2438)
at javax.swing.JComponent.processKeyBindings(JComponent.java:2473)
at javax.swing.JComponent.processKeyEvent(JComponent.java:2401)
at java.awt.Component.processEvent(Component.java:4978)
at java.awt.Container.processEvent(Container.java:1569)
at java.awt.Component.dispatchEventImpl(Component.java:3684)
at java.awt.Container.dispatchEventImpl(Container.java:1627)
at java.awt.Component.dispatchEvent(Component.java:3546)
at java.awt.KeyboardFocusManager.redispatchEvent(KeyboardFocusManager.java:1713)
at java.awt.DefaultKeyboardFocusManager.dispatchKeyEvent(DefaultKeyboardFocusManager.java:627)
at java.awt.DefaultKeyboardFocusManager.preDispatchKeyEvent(DefaultKeyboardFocusManager.java:831)
at java.awt.DefaultKeyboardFocusManager.typeAheadAssertions(DefaultKeyboardFocusManager.java:741)
at java.awt.DefaultKeyboardFocusManager.dispatchEvent(DefaultKeyboardFocusManager.java:592)
at java.awt.Component.dispatchEventImpl(Component.java:3575)
at java.awt.Container.dispatchEventImpl(Container.java:1627)
at java.awt.Window.dispatchEventImpl(Window.java:1606)
at java.awt.Component.dispatchEvent(Component.java:3546)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:480)
at java.awt.EventDispatchThread.pumpOneEventForHierarchy(EventDispatchThread.java:201)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:151)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:145)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:137)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:100)
Caused by: java.lang.reflect.InvocationTargetException
at com.sapmarkets.bam.util.FutureResult.get(FutureResult.java:71)
at com.sapmarkets.bam.jmx.connector.rmi.AbstractConnectorClient.invoke(AbstractConnectorClient.java:104)
... 45 more
Caused by: java.lang.OutOfMemoryError: Java heap space
at javax.management.ObjectName.construct(ObjectName.java:385)
at javax.management.ObjectName.readObject(ObjectName.java:1063)
at sun.reflect.GeneratedMethodAccessor60.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:838)
at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1736)
at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1646)
at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1274)
at java.io.ObjectInputStream.readObject(ObjectInputStream.java:322)
at java.util.ArrayList.readObject(ArrayList.java:559)
at sun.reflect.GeneratedMethodAccessor63.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:838)
at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1736)
at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1646)
at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1274)
at java.io.ObjectInputStream.readObject(ObjectInputStream.java:322)
at java.util.HashMap.readObject(HashMap.java:1015)
at sun.reflect.GeneratedMethodAccessor64.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:838)
at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1736)
at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1646)
at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1274)
at java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1835)
at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1759)
at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1646)
at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1274)
at java.io.ObjectInputStream.readObject(ObjectInputStream.java:322)
The lines I marked in bold are the ones that caught my attention. What is this error and how can I fix it?

Hello, thanks for your answers. I checked the JVM Heap size, we are using a 64 bit HW, and it was already set to 2048M, as well as both parameters Xms and Xmx. I also checked our virtual memory and directory space, the virtual memory looks fine, and the <SID> directory uses 5 GB of space.
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