Error while accessing services of ESS/MSS tabs - URGENT

Hi,
When i am accessing the services under ESS, MSS tabs ie, Leave request, My expenses etc.... i am getting the following error. 
A critical error has occured. Processing of the service had to be terminated. Unsaved data has been lost.
Please contact your system administrator.
User XYZ does not exist in this period:
com.sap.pcuigp.xssfpm.java.FPMRuntimeException: User XYZ does not exist in this period
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     at com.sap.pcuigp.xssfpm.wd.FPMComponent.doProcessEvent(FPMComponent.java:563)
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     at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:723)
     at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:261)
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     at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doPost(DispatcherServlet.java:53)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
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     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
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I am able to access in QAS but not in DEV or Prod.

VV,
This could be case when the payroll for the user XYZ has not be updated till the current period, in which you are trying to access the ESS or MSS tabs.
You can try this.
1. Go to the transaction - PC00_mxy_CLSTR
where xy refers to the MOLGA or the country coding for which the payroll is run.
Observe there till which period for the user XYZ the payroll has been run.
2. If the payroll has not been run for the current period.
Go to transaction PC00_mxy_CALC and by entering the parameters, run the payroll and try doing the same.
Hope this helps!
Regards.
Sandeep Tudumu

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