Error while creating hierarchy through " Create Hierarchy field" option

Question

Hi All,
while trying to create hierarchy through Create Hierarchy field option i am facing the following error
I am giving the following inputs
Hierarchy field name : XYZ
Parent field                : Level1
Child Field                  : Level2
Node name field        : Level3
Cannot find the parent ID value "abc" in Field ID Level2 of Table " Hierarchy"
FYI
The source hierarchy is in Columns format with Level1(Parent)---->Lever2(Child of Level1) and Level3(Child of level2)
Kindly guide me where i am going wrong
Thanks in Advance
Regards
Sharma

Answer 1

Hi Sharma,
Your input file should have 3 columns for hierarchy one which will store level 1 information,2nd will have corresponding level 2 information and 3rd will have corresponding level 3 info.
Now in Import Manager go to Partition,select 1st ,2nd and 3rd column.Donot combine the fields. Now map the partition fields with the target hierarchy field.Perform the value mapping and import.
Or
YOu can have one column in the excel file.with values L1>L2>L3(split by some delimiter).
In import manager go to source hierechy pany select the Column and from context menu select option split into hierechy as per the delimiter.
Now map the parttion field and target field ,do value mapping and import.
Regards,
Neethu Joy