Error while doing Service Entry

Hello all,
Creating a service entry sheet is not possible, because after saving the sheet, we receive an error message in the Business workplace:
Update cancelled. After that the newly created service entry sheet cannot be found.
Please advice what could be the possible reason for this.
regards,
Prashant Rathore.

Hi,
There may also be a short dump associated with the update error.  This could be            
accessable through the mailbox.  If it isn't can you also check in  transaction ST22 if the relevant dump is contained there.    
Additionally please kindly review the note 3179, if the error occurs during the entry sheet acceptance:
.- Please check transaction OMBT to determine the current number for material                  
   documents.                                                                               
.- Then use SE17 for table MKPF and determine the latest material                
   document number.                                                                               
.- Then set the current number to one higher than the last material              
   document in OMBT for the relevant number range.   
Regards,
Edit

Similar Messages

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