Error while trying to access itunes

I am not able to access my itunes store.  Every time I click on the link, I receive an error saying "We could not complete your request.  An unexpected error has occurred (0x800092013).  Anyone know how I can fix this and get to my itunes store?

That won't help.
Start off with...
http://support.apple.com/kb/TS1368
If you're still unsuccessful ...
http://support.apple.com/kb/TS3297
And maybe...
http://support.apple.com/kb/TS3222
The point is, any AppleCare Advisor is going to tell you that it's a Windows problem (which it is).  The best that Apple can do is create a case that their engineers can look at. That would be the only reason to contact AppleCare, and they can't fix it (literally, can't).
By the way: I have yet to find a surefire solution to this that doesn't involve completely reinstalling Windows (as this appears to be a certificate error having to do with Windows Firewall (which can't be circumvented for some reason)).

Similar Messages

  • "error while trying to access the service"

    I am trying to convert a pdf file to an excel file.  I get a completely unhelpful message that says  "error while trying to access the service" .
    What does this mean and how do i fix it?

    Hi sd433m,
    Thank you for posting on the Adobe forums. If you are already subscribed to the service, kindly try the steps mentioned below.
    1) Open Adobe Reader  Edit>preferences
    2) Go to Adobe Online services>change the email address to the one you have subscribed the service with
    3) Go to identity> change the email address there as well
    4) Click OK
    5) Restart the Adobe Reader and try to access the service again.
    If you have not subscribed to the service please do that as, we do not offer trial for Create PDF.
    Thanks,
    Vikrantt Singh

  • Has anybody had the following error while trying to download iTunes 10.5? There is a problem with Windows Installer package. A program required for this install to complete could not be run.

    Has anybody had the following error while trying to download iTunes 10.5? There is a problem with Windows Installer package. A program required for this install to complete could not be run.

    Go to "control panel" then "add or remove programs".  Highlight "Apple software update"  Choose "change" click "Repair"  This should do the trick.  Then download and install iTunes 10.5 again.

  • EDA Error while trying to access the personal details.

    Hi All,
    A new user(employee) is assigned with EDA responsibility to view/update his personal details and bank details.
    The user is able to view & update the bank details. But he is not able to open the personal details page. He is getting the following error while trying to access the personal detail link.
    HR_BASIC_DETAILS_WEB.GET_READ_ONLY_INFORAMTION: ORA-20002: 3123: Duplicate attribute 'DISPLAY_MARITAL_STATUS' could not be created for item 'HRSSA/28012061'.
    All users except the new user, dont have this issue.
    Oracle Application Version : 11.5.9
    Could someone help me on this.

    Hi Girish,
    Do you find out the solution to this issue? We having a similar issue with our Enterprise Portal using Apache and Siteminder Agent?

  • NetStorage encountered an error while trying to access this

    Strange problem with NetStorage. If I log in to NetStorage on Server A I get a listing of my drives from my login script and have no problems accessing any of them. If I log in to Server B I also get a listing of my drives and can access all of them except for the drives on Server A. When I try to access them I get the following error: "NetStorage encountered an error while trying to access this location." Anyone have any ideas on what could be causing the problem?
    Here's the particulars:
    Server A
    OES2 sp3 on SLES 10
    Internal Network
    Server B
    OES2 sp1 on SLES 10
    DMZ Network
    At first I thought this might be a firewall port issue so I had my network guy open ports 80, 443, and 51080 from server B to server A. Didn't fix the problem.
    I have been searching the forums for an answer but, have not found one that helps for this situation. Thanks in advance for your help.

    Originally Posted by mtracy
    Strange problem with NetStorage. If I log in to NetStorage on Server A I get a listing of my drives from my login script and have no problems accessing any of them. If I log in to Server B I also get a listing of my drives and can access all of them except for the drives on Server A. When I try to access them I get the following error: "NetStorage encountered an error while trying to access this location." Anyone have any ideas on what could be causing the problem?
    Here's the particulars:
    Server A
    OES2 sp3 on SLES 10
    Internal Network
    Server B
    OES2 sp1 on SLES 10
    DMZ Network
    At first I thought this might be a firewall port issue so I had my network guy open ports 80, 443, and 51080 from server B to server A. Didn't fix the problem.
    I have been searching the forums for an answer but, have not found one that helps for this situation. Thanks in advance for your help.
    So you have NetStorage installed on both Server A and B and if you log in to NetStorage on Server A you can access storage hosted by both Server A and B but if you log in to NetStorage on Server B you can only access storage on Server B?
    One obvious comment is that Server B is running an old and now unsupported version of OES2 - the only version of OES2 now supported is OES2 SP3 on SLES10 SP4. Theoretically that shouldn't make a difference but I know that whilst NetStorage may not have visibly changed much over OES versions it has received some bug fixes along the way.
    Your comment about firewalls leads me to ask whether that implies you're blocking all the other ports between the two servers? NetStorage uses the XTier framework which in turn uses NCP to access remote servers. NCP uses UDP port 524.
    HTH.

  • I keep getting an error while trying to access the service

    I keep getting an error while trying to access the service

    Can you try to use ExportPDF directly on the website https://cloud.acrobat.com/exportpdf
    [topic moved to ExportPDF forum]

  • I keep getting an error while trying to reinstall itunes?

    I am trying to reinstall itunes and i am having an issue. I keep getting an error while trying to install and I keep getting very far but I always seem to end up with this.
    "Could not open key
    UNKNOWN\Components\DA42BC89BF25F5BD0AF…
    \b25099274a207264182f8181add555d0.
    Verify that you have sufficient access to that key, or contact your support personnel"
    I was attempting to reinstall due to an error message appearing when I opened itunes
    "Itunes requires a newer version of Apple Mobile Device Support Please uninstall
    both Apple Mobile Device Support and iTunes, then install iTunes again."
    I have tried a few solutions and for the first error when installing one was an attempt at editing a registry file which I do not think succeeded because I am running windows 8 and was being directed for windows 7.

    "Could not open key
    UNKNOWN\Components\DA42BC89BF25F5BD0AF…
    \b25099274a207264182f8181add555d0.
    Doublechecking. Have you tried the following user tip?
    "Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows

  • MSS error while trying to access Adobe forms

    Hi all
    We are using EP 7 sp14. Delpoyed ESS/MSS BP SP 14. while trying to access certain functionalities in MSS which make use if standerd Adobe interactive forme through portal its coming up with the following error.
    com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized.
    I had done few settings in Visual Admin in
    1. server >services>web services security>web services clients>sap.com>tcwdpdfobject>com.sap.tc.webdynpro.adsproxy.Adsproxy*configPort_Document.
    2. In default URL gave : http://portalserver:port/AdobeDocumentServices/Config
    3. Authentication:Basic Authentication : gave username:ADSUSERpwd which is set in the backend.
    4. In Deploy stopped and started the application.
    Also in Destinations -> Created a new HTTP and set the URL pointing to the backend.
    Is there any additional configuration to be set on the Portal side.
    Regards,
    Sasha.

    Got corrected with changing data-type for a property in the definition file.

  • I keep getting network error while trying to download itunes

    i keep getting network error while trying to download itunes

    Hey temuera,
    Thanks for the question. I understand you are experiencing issues downloading and installing iTunes for Windows. Along with the following article, you may want to attempt downloading with an alternate browser:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Thanks,
    Matt M.

  • 403 Forbidden Error while trying to access External SharePoint site in SP 2010

    I am trying to access external Claims based SP site and trying to download the file from a doc library.
    I am receiving the 403 Forbidden error when executing the code.
    I am using SP 2010 and Client Object Model.
    PFB the code I am running.
    using (SPCOM.ClientContext clientContext = ClaimClientContext.GetAuthenticatedContext(siteURL))
    if (clientContext != null)
    clientContext.Credentials = System.Net.CredentialCache.DefaultNetworkCredentials;
    clientContext.Load(clientContext.Web);
    clientContext.ExecuteQuery();
    SPCOM.Web web = clientContext.Web;
    clientContext.Load(web);
    clientContext.ExecuteQuery();
    using (SPCOM.FileInformation fInfo = SPCOM.File.OpenBinaryDirect(clientContext, item["FileRef"].ToString()))
    string fileName = (string)item["FileRef"];
    fileName = string.Concat(SaveLocation, fileName.Substring(fileName.LastIndexOf("/") + 1));
    //now save it
    using (System.IO.FileStream outPutFile = System.IO.File.OpenWrite(fileName))
    fInfo.Stream.CopyTo(outPutFile);
    fInfo.Stream.Close();
    I suspect the OpenBinaryDirect method ,
    I am also using Cookie based authentication I guess PFB the code for that.
    public static ClientContext GetAuthenticatedContext(string targetSiteUrl)
    return (GetAuthenticatedContext(targetSiteUrl, 0, 0));
    /// <summary>
    /// This method will return a ClientContext object with the authentication cookie set.
    /// The ClientContext should be disposed of as any other IDisposable
    /// </summary>
    /// <param name="targetSiteUrl"></param>
    /// <returns></returns>
    public static ClientContext GetAuthenticatedContext(string targetSiteUrl, int popUpWidth, int popUpHeight)
    CookieCollection cookies = null;
    cookies = ClaimClientContext.GetAuthenticatedCookies(targetSiteUrl, popUpWidth, popUpHeight);
    if (cookies == null) return null;
    ClientContext context = new ClientContext(targetSiteUrl);
    try
    context.ExecutingWebRequest += delegate(object sender, WebRequestEventArgs e)
    e.WebRequestExecutor.WebRequest.CookieContainer = new CookieContainer();
    foreach (Cookie cookie in cookies)
    e.WebRequestExecutor.WebRequest.CookieContainer.Add(cookie);
    catch
    if (context != null) context.Dispose();
    throw;
    return context;
    If anyone has an idea of why is this happening, pls help me. 
    Thanks,
    K.V.N.PAVAN

    Hi,
    Please try to add following line of code before you initialize cookie container.
    e.WebRequestExecutor.WebRequest.UserAgent = “Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)”;
    http://razirais.wordpress.com/2011/05/19/how-to-fix-sharepoint-online-403-forbidden-error-while-downloading-files-using-client-object-model/
    Or change the following line of code
    clientContext.Credentials = System.Net.CredentialCache.DefaultNetworkCredentials;
    to
    clientContext.Credentials=new NetworkCredential("Username", "Passworkd", "Domain");
    Thanks,
    Dennis Guo
    TechNet Community Support
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Dennis Guo
    TechNet Community Support

  • Error while trying to access portal

    Hi All,
    I have installed NetWeaver CE 7.1 in my system. But when i tried to access portal with the url
    http://<server name>: <port number>/irj/portal
    im getting the following error
    Error component failed , reason : Error while retrieving service: com.sap.portal.runtime.system.authentication.authentication Original Exception : Error while retrieving service: com.sap.portal.runtime.system.authentication.authentication
    Can anyone tell me what could be the reason for this error and how to resolve this?
    Please guide me........
    Regards,
    Padmalatha.K

    HI padmalatha kontham,
    If there is no any ignore option in the dilog box, just try to close it and try again. If u get that again, check the portnumber and hostname are correct or not.
    there won't be any problem other than that.
    example
    http://<host>:<port>/irj/portal
    Thanks
    Suresh

  • Error while trying to access WebService using WSIF

    Hi All,
    I am a new developer to WebServices. I read up information on how to create the WSDL and stubs using JDev 10g (10.1.2) using the wsa.jar that ships with the download. After creating my WSDL and the necessary proxies, when I try to run my client application (which runs in the same covatiner, standalone OC4j), I get the below error :
    06/09/29 13:42:21 org.apache.wsif.WSIFException: org.apache.wsif.providers.ejb.WSIFOperation_EJB@15b0c83 : Could not invoke 'getOrderList'; nested exception is:
    org.apache.wsif.WSIFException: Error while determining signature of method getOrderList : The meta information is not consistent.; nested exception is:
    org.apache.wsif.WSIFException: parameters
    06/09/29 13:42:21 at org.apache.wsif.providers.ejb.WSIFOperation_EJB.executeRequestResponseOperation(WSIFOperation_EJB.java:1259)
    06/09/29 13:42:21 at org.apache.wsif.base.WSIFClientProxy.invoke(WSIFClientProxy.java:339)
    06/09/29 13:42:21 at $Proxy3.getOrderList(Unknown Source)
    I am trying to expose a Stateless Session EJB as a WebService, which contains a method called getOrderList(). This method returns an array of a complex type (Java Bean).
    I am, however, able to succesfully access the WebService using the SOAP/HTTP protocol.
    My client code is as follows:
    WSIFServiceFactory factory = WSIFServiceFactory.newInstance();
    WSIFService service = factory.getService("<path to wsdl>", null, null, "http://sample.com/", "OrderService");
    orderService = (OrderService) service.getStub("WsifEjb", OrderService.class);
    Not sure what am I missing here. If any further information is required in order to resolve this, please let me know.
    Thanks,

    You are trying to get 2 databases connected... so, you need to insure that FDEV can find and connect to ABCD.
    So, from your FDEV database server, you can do 2 things (from command prompt):
    1* tnsping ABCD (this will validate that the entry exists in your tnsnames.ora on your FDEV server, and that a valid listener can be found on remote server)
    when above command succeeds:
    2* sqlplus apps/appsdev@ABCD;
    when you have established the connection, then you are SURE that your can connect ABCD database from FDEV database server. It will also validate the username / password combination, create session privilige, account not locked, etc.....
    Please check the above, and post here the results.
    HTH,
    Thierry

  • Column Not found error while trying to access database through JSP+Java Bea

    I am trying to access MS Access 2003 db through JSP using Tomcat 5.0.28.The code for accessing the database is incorporated in the bean.The JSP only calls the particular method of the bean .
    Code for Java Bean:
    package ActiveViewer;
    import java.sql.*;
    import java.util.*;
    public class CompanyBean
    Connection con;
    ResultSet rs=null;
    Statement st;
    public CompanyBean(){}
    public void connect()
    try
    Class.forName("sun.jdbc.odbc.JdbcOdbcDriver");
    System.out.println("Here4");
    con=DriverManager.getConnection("jdbc:odbc:activeviewer","","");
    System.out.println("Here1");
    catch (ClassNotFoundException e)
    System.out.println("Could not locate driver.");
    catch (SQLException e)
    System.out.println("An SQL Exception has occured :: "+e);
    e.printStackTrace();
    catch (Exception e)
    System.out.println("An unknown Exception has occured :: "+e);
    e.printStackTrace();
    public void disconnect()
    try
    if (con!=null)
    con.close();
    catch (SQLException e)
    System.out.println("An SQL Exception has occured :: "+e);
    e.printStackTrace();
    public ResultSet select(String username)
    if(con!=null)
    try
    st=con.createStatement();
    rs=st.executeQuery("select * from company where username='" + username + "'");
    catch (SQLException e)
    System.out.println("An SQL Exception has occured :: "+e);
    e.printStackTrace();
    catch (Exception e)
    System.out.println("An Exception has occured while retrieving :: "+e);
    e.printStackTrace();
    else
    System.out.println("Connection to database was lost.");
    return rs;
    The code for JSP that uses the above bean is:
    <%@ page language="java" import="java.sql.*,ActiveViewer.* " contentType="text/html"%>
    <jsp:useBean id="conn" scope="session" class="ActiveViewer.CompanyBean" />
    <html>
    <body>
    <% String username=request.getParameter("username");
    String password=request.getParameter("password");
    System.out.println("username:"+username);
    System.out.println("password:"+password);
    conn.connect();
    ResultSet rs=conn.select(username);
    System.out.println("Below select ");
    while (rs.next())
    String dbusername=rs.getString("username");
    String dbpassword=rs.getString("password");
    if(dbusername.equals(username) && dbpassword.equals (password))
    { %> out.println("OK");
    <% }
    else { %>Invalid Username and / or Password.
    <br>Clickhere to go back to Login Page.
    <% }
    } %>
    </body>
    </html>
    I get the following error:
    HTTP Status 500 -
    type Exception report
    message
    description The server encountered an internal error () that prevented it from fulfilling this request.
    exception
    javax.servlet.ServletException: Column not found
    though the database is not int he same folder as the jsp, the DSN is set correctly to pint to the db location.The jsp does print in stdout file:
    Here4 (from connect method above)
    Here 1 (from connect method above)
    Below Select (from jsp)
    This means that the jsp does connect to db but it gives the above error.Also the field name also matches that in the database and data is present in the db too.
    All other things like creating package for bean in WEB-INF/classes,incorporating the packakage are done.
    Can someone please help me with their precious advice?

    Hi, I too have a problem with an SQL exception, the message is Column not found.
    I'm using the sun jdbc odbc driver with access.
    the first few lines of the stack trace are
    sun.jdbc.odbc.JdbcOdbcResultSet.findColumn(JdbcOdbcResultSet.java:1852)
    sun.jdbc.odbc.JdbcOdbcResultSet.getInt(JdbcOdbcResultSet.java:603)
    net.homeip.sdaniels.MemberBean.ejbFindByUnamePwd(MemberBean.java:127)
    sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    I am of course sure that the column does infact exist. I can insert into the column no problems. the sql looks like this:
    SELECT * FROM Members WHERE uName ='Stewart' AND encPwd='�F2C�3����h�1Y�'
    Can any one tell me if there is a common cause to this problem?
    Thanks

  • HT1926 Errors when trying to access iTunes Store

    I have two identicle machines, both running Windows 7 Pro 64 bit and Norton 360 security.  One machine can access the store the other gets a page not found error after trying to 30 minutes or more.

    One machine can access the store the other gets a page not found error after trying to 30 minutes or more.
    I'd try the following document: 
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • Error while trying to access a SSWA PLSQL function

    Hi,
    I am trying to access a report as a web page by defining the function as follows :
    Type : SSWA PLSQL FUNCTION
    HTML Call : OracleOASIS.RunReport
    Parameters : report=EMPDET
    This function is attached to the menu and when I try to access the page I get this error.
    "Error: The requested URL was not found, or cannot be served at this time.
    Incorrect usage."
    The URL that shows in the page is as follows(<server:port> I removed the server name and port) :
    http://<server:port>/dev60cgi/rwcgi60?GDEV_APPS+DESFORMAT=HTML+SERVER=GDEV_APPS+report=EMPDET+p_session_id=A9C71A70B9B1D9BD2DCC0FC3AF9BC324+p_user_id=1133+p_responsibility_id=50230+p_application_id=800+p_security_group_id=0+p_language_code=US+NLS_LANG=AMERICAN_AMERICA+NLS_DATE_FORMAT=DD-MON-RRRR+NLS_NUMERIC_CHARACTERS=.%2C+NLS_DATE_LANGUAGE=AMERICAN+NLS_SORT=BINARY+paramform=NO
    Surprisingly other functions which are defined in this manner work fine. Do I need to register my report anywhere or are there any other settings I need to do for the report to show up.
    Can someone let me know.
    Thanks

    Hi ;
    pelase check below which could be similar error like yours
    Troubleshooting of Runtime Errors of Customer Intelligence Reports [ID 284829.1]
    Regard
    Helios

Maybe you are looking for

  • Object Buffer Function

    Hi, I need to automatically change the Confirmation Pricing Date to be the same as the 'Start Of Work' field (user entry) using a badi. I am planning on using the badi CRM_PRICING_BADI and a function module to read the Object Buffer for the current c

  • I sent a jpeg as an attachment from Windows that can't be seen on an iPad - any ideas?

    I have a jpeg that I sent to a friend from my Windows PC as an attachment to an email (originally from Outlook and then again from a webmail account). She maintains she can't see it.  I've checked the mail on my iPad and the paper clip is showing an

  • Costing for activity types in CS

    Dear All Hope you all are doing well.I want to perform costing on service order based on activity type for Customer Services. These activities should be assigned to service material. How can activities assign to service materail? Currently I have con

  • Illumination in 3D not reflecting as expected

    Hey everyone, Well the pest is back with another 3D in CS6 question... I'm attempting to use Illumination on my office ceiling here to simulate light reflecting off a wood floor. As you can see, the reflections don't show up very well. Does anyone ha

  • Sysdate

    Hi, how much is detailed sysdate? Does it contain more than seconds? I'm using 8.1.7.4 I created a primary key and one of the columns is of date value. Against this table i issue many inserts sequentially with sysdate for the date column and sometime