Error while using SAP download manager

Hi,
When we try to download patches using SAP download manager to download patches, I get the error below:
The basket content could not be read. The following exception occured:
Unable to read data form teh SAP Service Marketplace. Check your settings and try again.
I have entered all the required information i.e. s-user id, password, proxy details etc in the 'download manager configuration.'
Kindly let me know how to proceed forward.
Thanks & Regards,
Kunal Patel

Hi Kunal,
I think, by now your DM must be working, but just for info.
Please check SAP Service Marketplace Address , it should be , http://service.sap.com/ and not https:.
574885  Download Manager: Generate trace file for analysis
401196  Download Manager: Proxy configuration problems.
The above given SAP notes are very useful , which can be used to analyze the issue and also gives steps to generate the trace of the Download Manager which points to the issue. I resolved my DM issue with the above SAP notes.
Steps mentioned in the SAP note 401196 - Download Manager: Proxy configuration problems to trace out the issue:
Open a command prompt.
CD to the directory where you installed the Download Manager.
At the prompt, type "java -Djavax.net.debug=all -jar DLManager.jar dlmanager.Application".
The Download Manager will be started. You are able to see detailed debugging information in the command prompt window. Note that it is also possible to write this output to a file.
Do let the forum know if your issue is resolved or not.
Regards,
Anuj
Edited by: Anuj Nigam on Oct 25, 2010 1:00 PM

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INFO: [OS: Windows XP] [VM vendor: SAP AG] [VM version: 5.1.000] [VM type: SAP Java Server VM] INFO: Main class to start: "com.sap.engine.configtool.batch.BatchInstall" INFO: Loading 51 JAR files: [D:\usr\sap\CE1\SYS\global\security\lib\tools\iaik_jce.jar, D:\usr\sap\CE1\SYS\global\security\lib\tools\iaik_jsse.jar, D:\usr\sap\CE1\SYS\global\security\lib\tools\iaik_smime.jar, D:\usr\sap\CE1\SYS\global\security\lib\tools\iaik_ssl.jar, D:\usr\sap\CE1\SYS\global\security\lib\tools\w3c_http.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\jaas.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\jdbc.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\jload.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\jperflib.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\jsizecheck.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\jstartup.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\jstartupapi.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\jstartupimpl.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comsl.ut.infoprovider_lib.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comsl.ut.manager.offline.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comslctcimport.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcantlrruntime.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcblconfigimpl.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcbldeploycontrolleroffline_phase_asm.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcbliqlibimpl.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcbljdsrjdsr.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcbljkernel_dummyframe_dummy.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcbljkernel_dummykernel_dummy.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcbljkernel_utilimpl.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcbljrfcimpl.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcbloffline_launcherimpl.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcblopensqlimplStandalone.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcblslutilityimpl.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcdddbcatalogimplCatalog.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcdddbdictionarydatabaseimplDictionaryDatabase.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcexceptionimpl.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtci18ncpjarIMPL.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcjebootstrapimpl.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcjecfscontainerstandalone_impl.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcjeclientlibimpl.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcjeconfigtool.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcjeextramile.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcjeofflineconfigurationimpl.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcjeofflinelicense.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcjeoffline_deployimpl.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcjewebcontainerimpl.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcloggingjavaimpl.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcsapxmltoolkitsapxmltoolkit.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcsdtcvlimpl.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcsecdestinationslibimpl.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcsecinstallertoolsimpl.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcseclikeylikey_assembly.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\sap.comtcsecsecstorefsjavacore.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\servlet.jar, C:\Program Files\sapinst_instdir\CE71_DEV_ADA\INSTALL\install\lib\tcje~cl_deploy.jar, D:\sapdb\programs\runtime\jar\sapdbc.jar] INFO: Start PerfTimes : loadNativeLayer: loading jperflib failed. no jperflib in java.library.path '.). You may now
    choose Retry to repeat the current step.
    choose View Log to get more information about the error.
    stop the task and continue with it later.
    Log files are written to C:\Program Files/sapinst_instdir/CE71_DEV_ADA/INSTALL.
    Plz help me..itz urgent,
    Cheers,
    Aravind.

    Hi Eric,
    The trace file says,
    <!LOGHEADER[START]/>
    <!HELP[Manual modification of the header may cause parsing problem!]/>
    <!LOGGINGVERSION[1.5.7.1006]/>
    <!NAME[configtool.trc]/>
    <!PATTERN[configtool.trc]/>
    <!FORMATTER[com.sap.tc.logging.ListFormatter]/>
    <!ENCODING[UTF8]/>
    <!FILESET[0, 5, 1000000]/>
    <!PREVIOUSFILE[configtool.4.trc]/>
    <!NEXTFILE[configtool.1.trc]/>
    <!LOGHEADER[END]/>
    #1.5 #02004C4F4F50000000000001005E8D7DFFFFFFFFFFFFFFFF#1202100775046#configtool##configtool#######Thread[main,5,main]##0#0#Fatal#1#/configtool#Java###Can't connect to DB.
    [EXCEPTION]
    #1#com.sap.engine.frame.core.configuration.ConfigurationException: Error while connecting to DB.
         at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.createConnection(DBConnectionPool.java:409)
         at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.<init>(DBConnectionPool.java:153)
         at com.sap.engine.core.configuration.impl.persistence.rdbms.PersistenceHandler.<init>(PersistenceHandler.java:48)
         at com.sap.engine.core.configuration.impl.cache.ConfigurationCache.<init>(ConfigurationCache.java:176)
         at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init(ConfigurationManagerBootstrapImpl.java:263)
         at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>(ConfigurationManagerBootstrapImpl.java:57)
         at com.sap.engine.configtool.batch.BatchInstall.executeTasks(BatchInstall.java:192)
         at com.sap.engine.configtool.batch.BatchInstall.main(BatchInstall.java:238)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:585)
         at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:161)
    Caused by: com.sap.dbtech.jdbc.exceptions.JDBCDriverException: SAP DBTech JDBC: Cannot connect to jdbc:sapdb://computer/CE1 [Restart required].
         at com.sap.dbtech.jdbc.DriverSapDB.connect(DriverSapDB.java:216)
         at com.sap.sql.connect.factory.DriverPooledConnectionFactory.createVendorConnection(DriverPooledConnectionFactory.java:50)
         at com.sap.sql.connect.factory.DriverPooledConnectionFactory.getPooledConnection(DriverPooledConnectionFactory.java:37)
         at com.sap.sql.connect.datasource.DBDataSourceImpl.createPooledConnection(DBDataSourceImpl.java:677)
         at com.sap.sql.connect.datasource.DBDataSourceImpl.newPooledConnection(DBDataSourceImpl.java:626)
         at com.sap.sql.connect.datasource.DBDataSourceImpl.getPooledConnection(DBDataSourceImpl.java:165)
         at com.sap.sql.connect.OpenSQLDataSourceImpl.getPooledConnection(OpenSQLDataSourceImpl.java:211)
         at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.createConnection(DBConnectionPool.java:353)
         ... 12 more
    #1.5 #02004C4F4F5000000000000101904E0DFFFFFFFFFFFFFFFF#1202101914781#configtool##configtool#######Thread[main,5,main]##0#0#Fatal#1#/configtool#Java###Can't connect to DB.
    [EXCEPTION]
    #1#com.sap.engine.frame.core.configuration.ConfigurationException: Error while connecting to DB.
         at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.createConnection(DBConnectionPool.java:409)
         at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.<init>(DBConnectionPool.java:153)
         at com.sap.engine.core.configuration.impl.persistence.rdbms.PersistenceHandler.<init>(PersistenceHandler.java:48)
         at com.sap.engine.core.configuration.impl.cache.ConfigurationCache.<init>(ConfigurationCache.java:176)
         at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init(ConfigurationManagerBootstrapImpl.java:263)
         at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>(ConfigurationManagerBootstrapImpl.java:57)
         at com.sap.engine.configtool.batch.BatchInstall.executeTasks(BatchInstall.java:192)
         at com.sap.engine.configtool.batch.BatchInstall.main(BatchInstall.java:238)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:585)
         at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:161)
    Caused by: com.sap.dbtech.jdbc.exceptions.JDBCDriverException: SAP DBTech JDBC: Cannot connect to jdbc:sapdb://computer/CE1 [Restart required].
         at com.sap.dbtech.jdbc.DriverSapDB.connect(DriverSapDB.java:216)
         at com.sap.sql.connect.factory.DriverPooledConnectionFactory.createVendorConnection(DriverPooledConnectionFactory.java:50)
         at com.sap.sql.connect.factory.DriverPooledConnectionFactory.getPooledConnection(DriverPooledConnectionFactory.java:37)
         at com.sap.sql.connect.datasource.DBDataSourceImpl.createPooledConnection(DBDataSourceImpl.java:677)
         at com.sap.sql.connect.datasource.DBDataSourceImpl.newPooledConnection(DBDataSourceImpl.java:626)
         at com.sap.sql.connect.datasource.DBDataSourceImpl.getPooledConnection(DBDataSourceImpl.java:165)
         at com.sap.sql.connect.OpenSQLDataSourceImpl.getPooledConnection(OpenSQLDataSourceImpl.java:211)
         at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.createConnection(DBConnectionPool.java:353)
         ... 12 more
    #1.5 #02004C4F4F50000000000001014B84C7FFFFFFFFFFFFFFFF#1202102025296#configtool##configtool#######Thread[main,5,main]##0#0#Fatal#1#/configtool#Java###Can't connect to DB.
    [EXCEPTION]
    #1#com.sap.engine.frame.core.configuration.ConfigurationException: Error while connecting to DB.
         at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.createConnection(DBConnectionPool.java:409)
         at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.<init>(DBConnectionPool.java:153)
         at com.sap.engine.core.configuration.impl.persistence.rdbms.PersistenceHandler.<init>(PersistenceHandler.java:48)
         at com.sap.engine.core.configuration.impl.cache.ConfigurationCache.<init>(ConfigurationCache.java:176)
         at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init(ConfigurationManagerBootstrapImpl.java:263)
         at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>(ConfigurationManagerBootstrapImpl.java:57)
         at com.sap.engine.configtool.batch.BatchInstall.executeTasks(BatchInstall.java:192)
         at com.sap.engine.configtool.batch.BatchInstall.main(BatchInstall.java:238)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:585)
         at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:161)
    Caused by: com.sap.dbtech.jdbc.exceptions.JDBCDriverException: SAP DBTech JDBC: Cannot connect to jdbc:sapdb://computer/CE1 [Restart required].
         at com.sap.dbtech.jdbc.DriverSapDB.connect(DriverSapDB.java:216)
         at com.sap.sql.connect.factory.DriverPooledConnectionFactory.createVendorConnection(DriverPooledConnectionFactory.java:50)
         at com.sap.sql.connect.factory.DriverPooledConnectionFactory.getPooledConnection(DriverPooledConnectionFactory.java:37)
         at com.sap.sql.connect.datasource.DBDataSourceImpl.createPooledConnection(DBDataSourceImpl.java:677)
         at com.sap.sql.connect.datasource.DBDataSourceImpl.newPooledConnection(DBDataSourceImpl.java:626)
         at com.sap.sql.connect.datasource.DBDataSourceImpl.getPooledConnection(DBDataSourceImpl.java:165)
         at com.sap.sql.connect.OpenSQLDataSourceImpl.getPooledConnection(OpenSQLDataSourceImpl.java:211)
         at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.createConnection(DBConnectionPool.java:353)
         ... 12 more
    #1.5 #02004C4F4F5000000000000100E0C7C3FFFFFFFFFFFFFFFF#1202099599843#configtool##configtool#######Thread[main,5,main]##0#0#Fatal#1#/configtool#Java###Can't connect to DB.
    [EXCEPTION]
    #1#com.sap.engine.frame.core.configuration.ConfigurationException: Error while connecting to DB.
         at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.createConnection(DBConnectionPool.java:409)
         at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.<init>(DBConnectionPool.java:153)
         at com.sap.engine.core.configuration.impl.persistence.rdbms.PersistenceHandler.<init>(PersistenceHandler.java:48)
         at com.sap.engine.core.configuration.impl.cache.ConfigurationCache.<init>(ConfigurationCache.java:176)
         at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init(ConfigurationManagerBootstrapImpl.java:263)
         at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>(ConfigurationManagerBootstrapImpl.java:57)
         at com.sap.engine.configtool.batch.BatchInstall.executeTasks(BatchInstall.java:192)
         at com.sap.engine.configtool.batch.BatchInstall.main(BatchInstall.java:238)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:585)
         at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:161)
    Caused by: com.sap.dbtech.jdbc.exceptions.JDBCDriverException: SAP DBTech JDBC: Cannot connect to jdbc:sapdb://computer/CE1 [Restart required].
         at com.sap.dbtech.jdbc.DriverSapDB.connect(DriverSapDB.java:216)
         at com.sap.sql.connect.factory.DriverPooledConnectionFactory.createVendorConnection(DriverPooledConnectionFactory.java:50)
         at com.sap.sql.connect.factory.DriverPooledConnectionFactory.getPooledConnection(DriverPooledConnectionFactory.java:37)
         at com.sap.sql.connect.datasource.DBDataSourceImpl.createPooledConnection(DBDataSourceImpl.java:677)
         at com.sap.sql.connect.datasource.DBDataSourceImpl.newPooledConnection(DBDataSourceImpl.java:626)
         at com.sap.sql.connect.datasource.DBDataSourceImpl.getPooledConnection(DBDataSourceImpl.java:165)
         at com.sap.sql.connect.OpenSQLDataSourceImpl.getPooledConnection(OpenSQLDataSourceImpl.java:211)
         at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.createConnection(DBConnectionPool.java:353)
         ... 12 more
    #1.5 #02004C4F4F5000000000000100C22A3BFFFFFFFFFFFFFFFF#1202101476187#configtool##configtool#######Thread[main,5,main]##0#0#Fatal#1#/configtool#Java###Can't connect to DB.
    [EXCEPTION]
    #1#com.sap.engine.frame.core.configuration.ConfigurationException: Error while connecting to DB.
         at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.createConnection(DBConnectionPool.java:409)
         at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.<init>(DBConnectionPool.java:153)
         at com.sap.engine.core.configuration.impl.persistence.rdbms.PersistenceHandler.<init>(PersistenceHandler.java:48)
         at com.sap.engine.core.configuration.impl.cache.ConfigurationCache.<init>(ConfigurationCache.java:176)
         at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init(ConfigurationManagerBootstrapImpl.java:263)
         at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>(ConfigurationManagerBootstrapImpl.java:57)
         at com.sap.engine.configtool.batch.BatchInstall.executeTasks(BatchInstall.java:192)
         at com.sap.engine.configtool.batch.BatchInstall.main(BatchInstall.java:238)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:585)
         at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:161)
    Caused by: com.sap.dbtech.jdbc.exceptions.JDBCDriverException: SAP DBTech JDBC: Cannot connect to jdbc:sapdb://computer/CE1 [Restart required].
         at com.sap.dbtech.jdbc.DriverSapDB.connect(DriverSapDB.java:216)
         at com.sap.sql.connect.factory.DriverPooledConnectionFactory.createVendorConnection(DriverPooledConnectionFactory.java:50)
         at com.sap.sql.connect.factory.DriverPooledConnectionFactory.getPooledConnection(DriverPooledConnectionFactory.java:37)
         at com.sap.sql.connect.datasource.DBDataSourceImpl.createPooledConnection(DBDataSourceImpl.java:677)
         at com.sap.sql.connect.datasource.DBDataSourceImpl.newPooledConnection(DBDataSourceImpl.java:626)
         at com.sap.sql.connect.datasource.DBDataSourceImpl.getPooledConnection(DBDataSourceImpl.java:165)
         at com.sap.sql.connect.OpenSQLDataSourceImpl.getPooledConnection(OpenSQLDataSourceImpl.java:211)
         at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.createConnection(DBConnectionPool.java:353)
         ... 12 more
    #1.5 #02004C4F4F50000000000001014B84C7FFFFFFFFFFFFFFFF#1202107230359#configtool##configtool#######Thread[main,5,main]##0#0#Fatal#1#/configtool#Java###Can't connect to DB.
    [EXCEPTION]
    #1#com.sap.engine.frame.core.configuration.ConfigurationException: Error while connecting to DB.
         at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.createConnection(DBConnectionPool.java:409)
         at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.<init>(DBConnectionPool.java:153)
         at com.sap.engine.core.configuration.impl.persistence.rdbms.PersistenceHandler.<init>(PersistenceHandler.java:48)
         at com.sap.engine.core.configuration.impl.cache.ConfigurationCache.<init>(ConfigurationCache.java:176)
         at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init(ConfigurationManagerBootstrapImpl.java:263)
         at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>(ConfigurationManagerBootstrapImpl.java:57)
         at com.sap.engine.configtool.batch.BatchInstall.executeTasks(BatchInstall.java:192)
         at com.sap.engine.configtool.batch.BatchInstall.main(BatchInstall.java:238)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:585)
         at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:161)
    Caused by: com.sap.dbtech.jdbc.exceptions.JDBCDriverException: SAP DBTech JDBC: Cannot connect to jdbc:sapdb://computer/CE1 [Restart required].
         at com.sap.dbtech.jdbc.DriverSapDB.connect(DriverSapDB.java:216)
         at com.sap.sql.connect.factory.DriverPooledConnectionFactory.createVendorConnection(DriverPooledConnectionFactory.java:50)
         at com.sap.sql.connect.factory.DriverPooledConnectionFactory.getPooledConnection(DriverPooledConnectionFactory.java:37)
         at com.sap.sql.connect.datasource.DBDataSourceImpl.createPooledConnection(DBDataSourceImpl.java:677)
         at com.sap.sql.connect.datasource.DBDataSourceImpl.newPooledConnection(DBDataSourceImpl.java:626)
         at com.sap.sql.connect.datasource.DBDataSourceImpl.getPooledConnection(DBDataSourceImpl.java:165)
         at com.sap.sql.connect.OpenSQLDataSourceImpl.getPooledConnection(OpenSQLDataSourceImpl.java:211)
         at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.createConnection(DBConnectionPool.java:353)
         ... 12 more
    Can you please advice me how to get rid of this problem?
    Is there any prob with MAC address resolution or loop back adapter? if yes, how to get rid of that?
    Cheers,
    Aravind

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