Errors deploying Enterprise iOS app through Profile Manager

We manage about 35 iPads through Profile Manager, including deploying a custom made app.
We first deployed this app in July and had no problems with it. Our third party developers have released an update for iOS 7 and we are running into problems pushing it out through Profile Manager.
When I try to upload the IPA file through the web interface I get the attached error. Looking at the logs I see the following errors:
Sep 16 14:42:50 mdm.servername.com ProfileManager[210] <Info>: Unable to find icon file for '/var/devicemgr/ServiceData/Data/tmp/temp_extracted_folder_for_data_file_30/Pay load/Hope.app/Icon-72.png'
Sep 16 14:42:50 mdm.servername.com ProfileManager[210] <Info>: Unable to find icon file for '/var/devicemgr/ServiceData/Data/tmp/temp_extracted_folder_for_data_file_30/Pay load/Hope.app/Icon.png'
This is the first time we've tried to update our custom app. In trying to narrow down whether it was a problem with Profile Manager or the app I uploaded an older version of Apple's Podcast app, and pushed it out to a test iPad, then uploaded the current version through Profile Manager and pushed it out to the iPads with no problems.
Our developers say that nothing has changed from the original version to the new version.
Any ideas?

We could solve this by opening the firewall for some ports (443, 1640, 2195, 2196, 5223, ) and ip addresses (17.0.0.0/8). Have a look at
OS X Server: Ports used by Profile Manager
Start Profile Manager

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