ESA deployment in an ISP environment

Hi All,
I am to deloy an ESA in for an ISP and some questions came up since i mostly deploy in enterprises/offices with a firewall (DMZ) which is very straight forward. For an ISP however, i am having trouble understanding how mail flows from their clients to the ISP then to the internet and back. Can anyone explain how this would be done:
1. the ISP want mail from their clients (who host their own MTAs) to be passed through spam filters (hosted by the ISP) before going out to the internet to avoid the client IPs being blacklisted all the time due to sending spam.
2. ISP wants incoming mail for their clients to go through the ESA before being forwarded to the clients MTAs, which as i said before, are hosted in the clients LAN.
Questions:
1. Where in the ISP network will the ESA sit (is it in a LAN just behind the core router or in the ISP internal LAN behind a firewall?)
2. Does the ISP have to do some kind of re-direction for SMTP traffic to pass through the Ironport ESA before going to the clients (for incoming mail)
3. Does the client and/or ISP need to change their MX records.
I would reaally appreciate a breakdown of how this deployment would be done.
Thanks.

Henry,
I would also recommend that MX records be changed to allow inbound smtp traffic to pass through your boxes. In the absence of a hardware load balancer you can use two equally weighted MX records, one pointing to each box.
On the inbound side you will end up with recipient validation issues. Spammers and others can and WILL send messages to a lot of bad addresses. If you can't validate them at the edge on the way in then you will get stuck with them on your appliances and they can clog up queues if not managed carefully.
Your options for outbound are limited:
1) Transparent proxy in "stealth" mode
A transparent proxy that would capture SMTP to any address is not a function of an Ironport ESA but you could potentiallty set one up that forwarded everything to the Ironport appliances.
A transparent proxy gets complicated in an ISP environment. Customers may not be so happy with "hidden" traffic manipulation. You would have to turn off Received headers which is not RFC-compliant for edge systems and eventually customers would figure out that the IP where other systems see the mail coming from is not correct. This would make troubleshooting rather complicated. Not to mention that it is a bit heavy-handed.
2) Transparent proxy with headers getting added
3) Block direct outbound so they will be forced to relay through you
Many ISPs do this for residential customers but it tends to be less commonly applied to business customers running their own MTA.
4) Make relaying optional
If customers are going to be looking to you for help with blacklist and delivery issues then optional might not be the best method unless you SWIP networks to your customers (non-portable) so they become the contact of record.
Be aware that MS Exchange can spit out a lot of cruft that will add to your load. Things like Out-Of-Office replies and bounces from email sent to bad addresses can be a measureable percentage of the total email traffic. You can even see things like bounces including a copy of original attachments (WHY?). Just watch your undelivered recipients so that it doesn't get too high.

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