ESB Invokes Web Service More than once

Hi,
I have an ESB that invokes a Web Service Asynchronously (Using SOAP). In certain scenarios Web Service takes as much as 5 minutes to complete its operations. In such cases i am able to see ESB generating multiple requests to the Web Service. Multiple Requests are not generated in case Web Service completes its operations within a shorter duration (duration is based on business scenarios). I tried invoking the web service directly and i found that web service is invoked only once even when it takes 5 minutes.
Please let me know if any of you have faced similair problems and also any possible ways of resolving this issue.
Thanks,
Rajesh

We found that the default retry property of esb was the root cause of the issue. But still why should the esb retry as the call to webservice is an async one. The ESB should have completed the process.
Why 5 minutes - Webservice performs a lot of validations and also the environment is a development one and not optimized.
Regards,
M.Rajesh

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                    </LocalAccounts>
                </UserAccounts>
            </component>
            <component name="Microsoft-Windows-International-Core" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State"
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
                <UserLocale>nl-BE</UserLocale>
                <UILanguage>en-us</UILanguage>
                <SystemLocale>nl-BE</SystemLocale>
                <InputLocale>0813:00000813</InputLocale>
            </component>
        </settings>
        <cpi:offlineImage cpi:source="wim:e:/temp/sources/install.wim#Windows 8.1 Enterprise" xmlns:cpi="urn:schemas-microsoft-com:cpi" />
    </unattend>

    Hi,
    Personally, I think the answer file should be correct, but always a good choice to verify it again, if you get any progress on this issue, please keep us updated.
    Regarding to the error "This application requires version 6.3.9600.16384 of the Windows ADK." if the ADK version is right is your system, then it might be some corrupted .dll in your system for the toolkit, to confirm this, please try another answer
    file and check the verification, see if it work.
    You can also refer to this link, check if it can give ua any hints
    https://social.technet.microsoft.com/Forums/en-US/11438771-e635-4734-bba3-4729b5cc5747/unable-to-create-sysprep-answer-file-for-server-2012r2-preview?forum=mdt
    some more reference links
    http://www.gregorystrike.com/2010/07/23/sysprep-specialize-pass-error-resolution/
    https://social.technet.microsoft.com/Forums/windows/en-US/0e40e579-4ceb-40b7-b25c-3420fd68db97/syprep-error-windows-could-not-parse-or-process-the-unattend-answer-file-for-pass-specialize?forum=w7itproinstall (the
    last reply)
    NOTE
    This
    response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
    Microsoft
    does not control these sites and has not tested any software or information found on these sites.
    Yolanda Zhu
    TechNet Community Support

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