Even though I am logged into the apple website with my apple id, I am unable to log into the App Store. It's the same account.

Back up all data.
Step 1
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Log out, log back in, and test. If there's no improvement, continue.
Step 2
Reset your computer’s PRAM.

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I have connected to the wi-fi with my ipod touch but it wotn let me browse safari,app store and itunes

i have connected to the wi-fi with my ipod touch but it wotn let me browse safari,app store and itunes

Sounds like it might be something more to do with your network rarther that the iPod its self.
Try reseting the iPod networking connections by going to:
Settings > Genreal > Reset > Reset Network Settings
After this you will need to re-join your wireless network agian
If this doesent work you could try reseting your wireless router/modem
Syther101

HT5149 Hi, I still have problems reinstalling Final Cut Pro even though I followed these steps. Didn´t find "com.apple.motionapp.plist" to remove though, but the others I found. Reason why I have to reinstall is because I have repaired my Macbook Pro hard

Hi, I still have problems reinstalling Final Cut Pro even though I followed these steps.
Reason why I have to reinstall is because I have repaired my Macbook Pro hard drive at a Mac Authorized Repair.
Short history of repair and my Final Cut Pro installation:
1. Macbook Pro stopped working, sendt it for repair. Had the Final Cut Pro installed,
2. Desided to try a MiniMac and recovered my backup with Time Machine, got the Final Cut Pro working.
3. Got my Macbook Pro back from repair, did backup on this one as well. But this time only the files not the Applications.
4. Removed the files as mentioned in HT5149. Didn´t find "com.apple.motionapp.plist" to remove though, but the others I found.
5. When I try to install Final Cut Pro from App Store, it downloads the application as planned. But after download it won´t show in the Application folder nor in the downloads folder, nor will it start an installation prosess. If I pause the installation in App Store, I can see the Final Cut Pro icon in my Dock. (But, as mentioned, after installation it won´t show neither here or in the Applications folder).
Any suggestions on what I should try now?
Thanks for any reply, I´m in deep water here...

Sounds like there is a file you're not getting. Never do a removal manually. It's so time consuming and a pain. There's a very easy and fast way to do this, safely, properly.
Get the free "Final Cut Remover" app from Digital Rebellion (dot com), use this to remove FCP X.
Reboot the Mac.
Download from scratch.
If you're not seeing FCP X in your app folder, run Disk Utility to Repair all drives.
If that doesn't help, try running Disk Warrior from Altsoft to repair the directories on all drives.

I get an error message when trying to sign into the support community with another Apple id. On the pick a username screen I get "an account utilizing this address already exists...." despite trying a few usernames. Anyone know how I can resolve this?

I get an error message when trying to sign into the support community with another Apple id. On the <pick a username> screen I get "an account utilizing this address already exists.Only one account per email address is allowed on the Apple Support Communities" despite trying a few usernames. Anyone know how I can resolve this?

This problem has been driving me demented. The instructions that Ivan gives have partially worked for me. By following his link
"How to find out if you have multiple Apple IDs" I was able to identify that yes I did have two apple accounts using the same e mail address. One was very old that I used to use for the forum boards and one is my much more recent ID that I use for everything these days. So I changed the e mail address for the old account which is associated with these discussion boards and that's the account that I am now posting this from. However even though the two accounts now have different e mail addresses when I try to log onto the boards with my more recent main apple ID I still get all the same errors as described at the start of this thread by rodgers_j. And of course that's the one I want to use so that I only have one itunes account for everything.
So if anyone has any more hints I'd be very grateful.

I just updated my 3gs to the latest iOS 5 update and now I am unable to text certain numbers. I keep getting the error code 1121611611 invalid number, even though the number I have in my contacts is a 10 digit number. Any suggestions on fixing this?

I just updated my 3gs to the latest iOS 5 update and now I am unable to text certain numbers. I keep getting the error code 1121611611 invalid number, even though the number I have in my contacts is a 10 digit number. Any suggestions on fixing this?

PhotogYogi wrote:
I Have the same issue on a brand new iPad mini 2. My battery is only lasting up to 5 hours. I went on chat with Apple last night and they said my battery is fine and its a Safari issue. I'm literally losing 1% every 3-4 minutes. I tried recalibrating my battery, signing out of iCloud, shutting off all locations, turning off background app refresh, restoring network settings, restoring all, and finally restoring from iTunes with no luck. This is just awful. I got this iPad so I could use it on my long flight for a trip I have coming up, and unfortunately, it's not going to last that long, plus I'm concerned about how many times i will be recharging my battery because of this since battery's do have a life cycle dependent on the number of charges. This is frustrating and needs to be fixed ASAP and addressed by Apple.
By the way, Apple told me to bring my device to the Apple Store because it's still under warranty. That's great and all, but I'm going to waste my time if there is no fix for this issue.
Ok so you want Apple to address the problem, but yet you don't want to take it to them just in case they can't fix it? What if they can fix it? Complaining here certainly won't fix it.

HT5622 When trying to log on to I-Cloud with my Apple Id, I keep getting the message that this is a valid Apple Id but not an I-cloud account???How do I link my I-Tunes Apple Id with I-Cloud?

When trying to log on to I-Cloud with my Apple Id, I keep getting the message that this is a valid Apple Id but not an I-cloud account???How do I link my I-Tunes Apple Id with I-Cloud?

You are logging in iCloud for the first time. In this case, first you need to log in iCloud on an iPhone, iPad, iPod touch or Mac. See > http://www.apple.com/icloud/setup
If you have not got a device to set iCloud up, you cannot use it. You can only use iCloud on your PC if you have got an Apple device

Can't dowload new OS this error comes up. "You have updates available for other accounts" Anyway of getting around this or fixing issue ? I logged myself as new admin with my apple id already.

bought a used mac book and can't dowload new OS this error comes up. "You have updates available for other accounts" Anyway of getting around this or fixing issue ? I logged myself as new admin with my apple id already.
the guy i bought it from told me he would take car of any issues and of coarse the first one that comes up he hasn't been helpful at all.
anyway of updating or is there something i did wrong or haven't done as far as switching ownership with apple id and admin.
thxs

Boot into Internet Recovery and erase the hard drive, then reinstall the OS.
That will install the original OS that the Mac shipped with. You can then register it under your AppleID and upgrade to Mavericks.
http://support.apple.com/kb/ht4718

I don't know what's wrong with my 3GS. It only shows the black screen with white apple. Turning it on then off doesn't help.

I don't know what's wrong with my 3GS. It only shows the black screen with white apple. Home button and turning the phone off then on doesn't seem to do anything.

Thanks Lucas,
I've tried doing that with no results. Same screen keeps showing. Maybe it'd be more helpful if I told you a bit more info. My phone was randomly playing music, and the voice control would also suddenly start without me touching the phone. Then I let the battery die and started to recharge when on the screen it indicated to plug into my computer/iTunes, I tried to restore but was getting an error message (can't remember what it said now). Battery died and now my current issue of the black screen with white apple. I'd love to be able to restore my phone but now its not showing as a device on my iTunes. HELP! Any other suggestions?

My App Store is connected to another account. I've tried to alter all my settings through iTunes, The App Store on both the phone and my Mac but it is still connected to the original owner's apple ID. Is there something I can do?

My App Store is connected to another account. I've tried to alter all my settings through iTunes, The App Store on both the phone and my Mac but it is still connected to the original owner's apple ID. Is there something I can do?

Turn off Find My iPhone in iCloud on the iDevice.
Log out of iMessage, Facetime, remove Apple ID from iTunes & App Store.
Use Settings > Reset > Erase All Content and Settings.
Then set it up as a new iPhone with your own Apple ID.

After updating to Mavericks the apps store gives me the message "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." How do I still update my apps??

After updating to Mavericks the apps store gives me the message "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." How do I still update apps such as iphoto??

What happened was you never accepted these apps into your Mac App Store account.
Drag & drop the apps in the Trash and use OS X Recovery to install them again. after installing the apps be sure to accept them into your account this time from the Purchases pane of the Mac App Store.
OS X Recovery -
http://support.apple.com/kb/HT4718

I have a .mov file that is 59 gigs. Is there a converter that can reduce the file size with minor resolution loss so I can import it into final cut express?

I have a .mov file that is 59 gigs. Is there a converter that can reduce the file size with minor resolution loss so I can import it into final cut express?

Open the file in QuickTime Player. Then do Tools > Show Movie Inspector. What does it say for Format and FPS?
At 59GB, I suspect you have either a 4 hour DV video or a 1+ hour video that was converted to Apple Intermediate Codec. If it's either of those, you can import it directly into FCE provided you select the appropriate Easy Setup first. Your clips have to match the properties of the Easy Setup you are using.
If it's neither DV or AIC then you need to convert it to one of those codecs. (QuickTime/DV or QuickTime/AIC) Many people in this forum rely on MPEG Streamclip (it's free and works great).

Sign in to download from the App Store screen has the wrong Apple ID- grayed out. How can I change it?

When I have a software update notification and I go to the 'Updates" tab of the App Store and click 'update', the flash screen 'Sign in to download from the App Store comes up the the Apple ID is wrong and grayed out so I can't change it. Where is the bogus Apple ID stored? How can I 'ungray' it to make it editable?
I'm running Mavericks 10.9.4 on an IMAC 2.5 GHz Intel Core i5.

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
          File ▹ Find
from the menu bar. In the search window, select
          Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
          Other...
A sheet will drop down. In that sheet, select
          Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method.

I am going to sell my second generation ipod touch, so i resetted it to factory defaults. It said it would take up to an hour, and i patiently waited. But when the black and white loading bar completed, the ipod went to the black screen with an apple logo

I am going to sell my second generation ipod touch, so i resetted it to factory defaults. It said it would take up to an hour, and i patiently waited. But when the black and white loading bar completed, the ipod went to the black screen with an apple logo on it. Sounds about right, right? But now, there is a processing circle on top of the logo, but the circle spins once, and stops at about halfway to the bottom. It just stays there, and about every half to one hour it becomes a white screen and starts all over again. (not the loading bar part, just the circle). I've tried holding the power and the home button, and it works, but it just goes back to the circle screen with the apple logo. HELP PLEASE?

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Why when I try to login the Itunes Connect with my Apple ID it always says: "Apple ID does not have permission to access iTunes Connect."?

Why when I try to login the Itunes Connect with my Apple ID it always says: "Apple ID does not have permission to access iTunes Connect."?

Look on one of your bank statements and be sure to enter the billing address exactly as it shows on the statement. Some folks forget where they actually get the statement. They put their home address in iTunes/Mac App Store and they actually get the statement at their place of employment or vice versa.

When i try to update my apps from the app store some of the apps wont update and ask for an Apple ID that isn't mine. Whats the problem and how do i fix it?

When i try to update my apps from the app store some of the apps wont update and ask for an Apple ID that isn't mine. Whats the problem and how do i fix it? All im trying to do is update my apps and its asking for these random apple ID's.

The apps were purchased by another user with a different Apple ID. You will have to erase them and repurchase them using your Apple ID.

Even though I am logged into the apple website with my apple id, I am unable to log into the App Store. It's the same account.

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