Ever since i forgot my apple id password and changed to a new one, I am continually being asked to enter my iCloud password. It then says that this mac can't connect to iCloud because of a problem with "my username". nothing I do in in preferences helps.
ever since i forgot my apple id password and changed to a new one, I am continually being asked to enter my iCloud password. It then says that this mac can't connect to iCloud because of a problem with "my username". nothing I do in in preferences helps.
You have to sign out completely in System Preference>iCloud (click 'Sign out') on a Mac, or Settings>iCloud on an iOS device (click 'Delete account' - this will not delete the account from the server). Then sign in with the new password.
Your iCloud data will disappear from your Mac or device when you sign out but will reappear when you sign back in.
Similar Messages
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I am using Yosemite on (iMac 21.5 inch mid 2011).
My question is:- Periodically when closing down Safari and only the application Safari i get the message:-
This Mac can’t connect to iCloud because of a problem with “my Apple ID”, Open iCloud preferences to fix this problem.
I don't understand this because there is no problem with "my Apple ID" and if there is what should I do when opening iCloud preferences to fix the problem.
Would appreciate some positive answer to stop this message from appearing and to resolve this problem.
Cheers Bruce.I do not use the Safari browser, and I also get this error message. I also have not updated to Yosemite. I am able to log into iCloud using my Apple ID and password, so I know that there is no issue with my login credentials. However, so far I have not been able to determine what is causing this message.
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How Does one fix this-"This Mac can't connect to iCloud because of a problem with "My Email Address"
Hello Apple Community: I receive this message multiple times a day.
"This Mac can't connect to iCloud because of a problem with "My Email Address" Open iCloud preferences to fix this problem.
After sighing into iCloud I can not find a problem.
Is this a Yosemite issue, because thats when the issue started?
Thanks for your help..Yes, this is a constant problem for me as well. I have 2 Macs (iMac and old MacBook Pro) running Yosemite. I seem to only get this message on the iMac. I've tried logging out of ICloud on both and logging back in; the problem re-appears randomly. I also have no issue on IOS devices.
It's mainly annoying. I open the iCloud panel in System Preferences and it tends to go away. -
I keep getting this message over and over and over.
This Mac can't connect to iCloud because of a problem with <my email address>
Open iCloud preferences to fix this problem"
I go to IC Preferences but there is nothing I can fix there that is relative.
My outbox is no longer working in MAIL so I cannot email out. I have to use my wife's MBP to send emails.
I can get emails. I didn't change anything in m,ail preferences, so what is Apple doing to me?I also have had this problem and see no resolution - signed out of my account and signed in again, did not get any resolution to the problem. done this twice. Is Apple addressing this? I thought that 10.10.1 would resolve this but found to my dismay that there has been no resolution. Each time I log out of iCloud and then sign in again, there is a time lag before all my files in iCloud become accessible so have stopped trying this remedy. I also have issues with iTunes where am asked for my password 4 times before I can log in. Would like to know if there is anything in the pipeline to remedy/rectify this problem. Issues with bad internet connectivity have improved but are still there. Wish Apple would spend some more time in testing and resolving issues before releasing new software.
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What is error message this mac can't connect to icloud because...?
Problem syncing iMac notes to iCloud. Get above error message. Notes sync ok from ipad3 to iphone 4
"because of a problem with @me.com email address. Open iCloud preferences to fix this problem."
Nothing in there except account details. -
As mentioned above I have just downloaded OSX Maverick to my iMac. I am now having a lot of problems with iCloud. I get the message that "This iMac can't connect to iCloud because of a problem with, and then it goes on to quote my e-mail address. It then says to open iCloud preferences to fix this problem.
I do this and no matter what I seem to do this message continues to return.
Can anybody explain how to resolve this problem (please bear in mind that I am noy very computer literate).
Many thanks
MikeHello John
Sorry I haven't got back to you sooner.
Thanks very much for your help, your solution solved my problem.
Thanks again and kind regards
Mike -
my kids entered the passcode several times wrong and now it is disabled and written on it"connect to itunes" , when i did connect it to itunes it said "can not connect to ipad because it is locked with a passcode" what can i do pls?
You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and restore/resync your content to it.
If you do it via a different computer that it's not normally synced to then (from here) :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. -
forgot password on my apple I phone and just got a new one and can not remeber my verizon email password, how do I retrieve it
hibob99,
Thank you so much for reaching out to us. I know there are to many passwords out there now days to keep track of them all. Are you looking to reset the Verizon.net e-mail address? If so, you would need to reach out to Verizon Communication by calling 800-837-4966. Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport -
I forgot passcode on my iphone5 and tried to restore it through itunes on my PC. However it gave me an error message saying that that my phone could't be restored due to an unknown error. Now my phone does't turn off and it doesn't sync with itunes.
Hi there calcit08,
Welcome to Apple Support Communities.
Take a look at the article linked below, it provides a lot of great information and troubleshooting suggestions that’ll resolve the issue that you’re running into restoring your iPhone 5 with iTunes on your PC.
Resolve iOS update and restore errors in iTunes - Apple Support
Take care,
-Jason -
I have accidentally deleted off my Mac a preferences file for Adobe photoshop and now the program cannot initialize. I have talked to Apple and then say that if Adobe can isolate the file they can help me restore it from my time machine. How do I isolate the file ?
Do you have the path to this file and name of this file?
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one of my kids changed my password, and now i can't access my mail accounts. Any ideas on how to override the password and set up a new one?
A mail account password or you login password?
Which OS by the way? -
hello I am French subscriber to Itunes but would also like to download books or movies from English or Spanish platform. Itunes is refusing my "French" logon and password, and refusing creation of new ones as well. Any solution ?
You can buy ONLY from the itunes store of your country of residence ( proven by the valid billing address of your credit card) AND ONLY while physically located inside the borders of that country.
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I'm being asked to enter my ID pswd on my ipad 2 for icloud. but the email address and ID are no longer being used, and reset emails are not being received. How can I deactivate this? I have another ID which works fine, but this issue with the old ID is not allowing me to use my ipad. thanks.
If your iPad is signed into an old ID and you are trying to change it, if the old ID is yours, and if it is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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Ok so my phone is disabled and i can not connect my phone to itunes a get an error message. what can i do.
Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:
iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software. -
The email which I used for my icloud id has stopped all its services. I cannot gain access to this email anymore. I am able to change my Apple ID but unable to change iCloud ID. My ipad 2 keeps popping up asking for the icloud password. Can anyone help me on this issue? Thanks...
Hello, luciawong.
Thank you for visiting Apple Support Communities.
You may find this article helpful with the issue you are experiencing.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Regards,
Jason H.
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