Ever since IOS 7, several of my media apps will not open.
Ipad 3...(iTunes, Music, Videos, Amazon Cloud Player, etc.). If I attempt to open them, I get a white screen for a few seconds and then back to the home screen.
I have tried updating, including downloading 7.0.3 today. I have checked the cookies, but it was already set to what all the advice says to do. I have tried the power/home button reset. I was going to try the "backup then restore" method that I have seen some people suggest, but the backup fails every time.
HELP! Any other suggestions?
If you are backing up to icloud, try using itunes to do a backup to itunes. Then restore using itunes.
Similar Messages
-
I really need my iMessage app to work. Please help me!
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device. -
HT4993 After updating to iOS 6.1.3 my mail apps will not open. Help!
My mail apps will not open the update. I have tried deleting my mail accounts and reinstalling, but still no luck.
Close out of the mail app, double tap the home button and completely close out of it.
Try a reset, no data loss. Hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up. -
Since updating to iOS 6.0.1, email app will not open and other problems.
Help! Since updating my phone to iOS 6.0.1, my email app will not open, my email/contacts/calendar settings will not open, my touchscreen is unresponsive, my battery is draining in two hours time, and my delete button only works one letter at a time (can't hold down to delete easily). I've done a soft reset and I've restored twice to no avail. This is a MAJOR problem! I'm not wanting to pay for the apple care since this may result in upgrading to the iPhone 5 (last option) and the closest apple store is an hour and a half from me.
This seems to be a common problem.
I am suffering too!
It would seem to be very shoddy from apple to allow such problems.
Not the first issue since upgrade to iOS 6.....think home button problems.
Has anybody got news of a fix? -
I upgraded my iPad last week to iOS 5.1.1 but since then most of my apps will not open....help!!
I upgraded my iPad last week to iOS 5.1.1 but since then most of my apps will not open....help!!
If it's happening on all the apps that you've downloaded from the App Store, but not the Apple built-in ones, then try downloading any free app from the store (as that appears to reset something) and then re-try them - the free app can then be deleted.
If it's happening on all apps including Apple's then try closing them all via the taskbar and then see if they work when you re-open them : from the home screen (i.e. not with any app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of each app to close them, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
ever since I updated my iPod software my iPod will not connect to the app store and won't let me download anything. help
Hook it up to your computer and open itunes. try to download hte apps via your computer. Every time you update hte software you have to reagree to the itunes terms of service. Sometimes it's hard to get it to come up on the device, but is easier on a computer.
-
Since downloading OS X Mountain Lion my WordSearch9 will not open. I got a message saying that X11 was not supported and directed to a site to download an update "XQuartz" which I did. Now when I try to launch WordSearch9 I get a message "X11 cannot be found". I did follow the instructions to download and install XQuartz, but there still seems to be a problem. Anyone have an idea?
Your report indicates Mountain Lion, but your footer indicates Lion. I'll assume you're on 10.8.2; on the current Mountain Lion version.
Rebooting is fine.
The posted diagnostics look like there might be a problem with the Xquartz install, or it is not starting, or it's not authorized for the sandbox. (But I don't know enough about that to be certain.)
Try launching X11.app directly from your Applications > Utilities folder, and see if that works, or if shows any dialog boxes, or that reports any errors.
If you had an Xquartz kit installed and it's not the 2.7.4 (current) Xquartz kit, then please update to that version. (I'm assuming that site is where you got your Xquartz kit from, too.)
I'd also suggest also discussing this more directly with the Xquartz folks via mailing list or the IRC channel, or collecting up the Xquartz logs and then posting a bug over at the Xquartz site; here are the details on bug reporting for Xquartz. -
Since downloading ios 7, my mail app will not open. Help!
My mail app will not load. I select it, The screen turns white, and then it closes. I have reset and deleted accounts to no avail.
iTunes: Restoring iOS software - Support - Apple
-
I Always down load the updates but now I find that my account App does not sync. I cannot seem to be able to revert my software back to the pre IOS 8.0 update.
on the settings page , I am only able to switch off the I cloud drive and not really signing off from the account.
I Would appreciate you advice.I used this method yesterday and everything was done:
On your iOS device, open Settings menu then choose the Game Center menu.
Tap on the Apple ID (yellow line in the above image) menu then choose Sign Out.
You have done.
Source: http://cocland.com/tutorials/how-to-log-out-of-game-center -
Several of my Apps will not open
I have the 2nd Generation of the Apple iPod Touch, the problem with it is that half of my apps will basically attempt to open but abruptly close just as quick as it opens. I have no idea why its doing this and how to fix it, so can someone please help me?!
- Reset the iPod, nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Purchase/install any new app
- The remaining items of:
iOS: Troubleshooting applications purchased from the App Store
- Last, restore the iPod
Before you restore the iPod make sure that you have versions of apps that are compatible with the iOS 4.2.1. Developer's have updated their apps and many apps are no longer compatible with 4.2.1. Skype is on such app. What you might want to do is to detere all apps from your iTunes library that are on your iPod and then:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer -
Since I have added music to my new iphones ipod, none of my other apps will open. What do i do to fix this??
Try downloading any free app to resync your iTunes account.
-
I knew that I needed to update my Ipod (4th gen) but it randomly stopped using the wifi and when I would go into "wi-fi" under "settings" the loading wheel would not stop spinning yet there are 5 wi-fi networks around me. Then I turn my ipod off, then on again and when it turned on it had an icon that was the itunes logo and a usb cord and that was it.. so I plugged my ipod into my computer got onto Itunes and it said that I needed to restore my ipod. I knew that all my data would be lost but now I can't even go into the wifi settings to select a network... it has the wi-fi connection icon(the little arcs) then "Wi-Fi" then across the bar thing it says "No Wi-Fi" I don't understand.. I do have Wi-Fi or else I wouldn't be able to type this on a computer....
How do I hook up the wifi network selections to my ipod???If not this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Please help!
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
Ever since upgrading to Windows 8 my Itunes 11 will not sync music.
Most of my music disappeared when I updated to Windows 8. So we have been putting all of our cds back into itunes. But I cannot put music on my phone. I can drag the apps to my iphone and they go on fine but not music. Not even music that I purchased through the Itunes store. Any suggestions?
Hey Bob0725!
Here is an article that will help you troubleshoot this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden -
YET ANOTHER MEDIA ENCODER WILL NOT OPEN AT ALL THREAD
Read the other threads concerning Media Encoder crashing on start up and no solution worked for me.
I have Creative Cloud. I have a brand new Macbook Pro - 10.9.1.
I have tried uninstalling all Creative Cloud applications and running the Adobe Cleaner. Reinstalled and Media Encoder still doesn't work. I have tried deleting preference files. Still no good. I have read and write access to the Adobe Folder.
I did read that initially Red Giant software was causing a problem. I had installed Red Giant Color Suite because I had a license for MOJO. I unistalled the Color Suite after I read there was a problem. I also have the Shooter Suite because I use Plural Eyes. I don't need MOJO really, but I have to have Plural Eyes. It is still installed.
I have read through the several threads on this same topic and I think tried everything.
Without Media Encoder, the rest is useless - if I can't deliver to clients! Brand new computer just got yesterday.
Any other ideas?
thanks,
JET
here is the error report:
Process: Adobe Media Encoder CC [1657]
Path: /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/MacOS/Adobe Media Encoder CC
Identifier: com.adobe.ame.application
Version: 7.2.0.43 (7.2.0)
Code Type: X86-64 (Native)
Parent Process: launchd [170]
Responsible: Adobe Media Encoder CC [1657]
User ID: 501
Date/Time: 2014-02-06 13:08:40.171 -0600
OS Version: Mac OS X 10.9.1 (13B3116)
Report Version: 11
Anonymous UUID: E5A27637-9161-1956-1812-49722D9E0BB1
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type dvacore::filesupport::dir_create_exception: $$$/dvacore/filesupport/DirCreate=The directory '@0' could not be created. Please check the parent directory protection or permission rights.
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8e15d866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff8f18935c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff8847fbba abort + 125
3 libc++abi.dylib 0x00007fff8e1f5141 abort_message + 257
4 libc++abi.dylib 0x00007fff8e21aaa4 default_terminate_handler() + 240
5 libobjc.A.dylib 0x00007fff8dda5322 _objc_terminate() + 124
6 libc++abi.dylib 0x00007fff8e2183e1 std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00007fff8e217e6b __cxa_throw + 124
8 com.adobe.dvacore.framework 0x000000010022814d dvacore::filesupport::DirHelper::Create() + 813
9 com.adobe.AMEAppFoundation.framework 0x0000000104f285e9 AME::foundation::AppUtils::GetUserPresetDir(bool) + 425
10 com.adobe.Batch.framework 0x0000000105c0a842 AMEBatch::Initialize() + 2194
11 com.adobe.ame.application 0x00000001000273cb AME::app::AMEAppInitializer::AMEAppInitializer(exo::app::AppInitArgs&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&) + 811
12 com.adobe.ame.application 0x000000010000ad6a AME::app::AMEApp::InitApplication(exo::app::AppInitArgs&) + 2426
13 com.adobe.exo.framework 0x000000010513e77a exo::app::AppBase::Initialize(exo::app::AppInitArgs&) + 1066
14 com.adobe.ame.application 0x00000001000141a8 AME::RunTheApp(exo::app::AppInitArgs&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >&) + 1576
15 com.adobe.ame.application 0x0000000100056a38 main + 424
16 com.adobe.ame.application 0x0000000100003f74 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8e15e662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8818d43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8818d152 _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: com.apple.root.low-priority
0 com.apple.CoreFoundation 0x00007fff92bb0fb4 __CFStringHash + 260
1 com.apple.CoreFoundation 0x00007fff92ba7a54 CFBasicHashSetValue + 996
2 com.apple.CoreFoundation 0x00007fff92ba7609 CFDictionarySetValue + 217
3 libCGXType.A.dylib 0x000000010b9ea7a6 copy_name + 325
4 com.apple.CoreGraphics 0x00007fff8fec8f44 add_root_name + 65
5 com.apple.CoreGraphics 0x00007fff8fec8a64 CGFontNameTableCreate + 819
6 com.apple.CoreGraphics 0x00007fff8fec8710 get_name_table + 29
7 com.apple.CoreGraphics 0x00007fff8fec86dc CGFontCopyPostScriptName + 9
8 com.apple.CoreGraphics 0x00007fff8fec8142 CGFontCreateFontsWithURL + 455
9 com.apple.CoreText 0x00007fff8f5011bc CreateFontsWithURL(__CFURL const*, bool) + 22
10 com.apple.CoreText 0x00007fff8f5007ee CTFontManagerCreateFontDescriptorsFromURL + 54
11 com.adobe.CoolType 0x000000010786e00f CTCleanup + 1005217
12 com.adobe.CoolType 0x000000010787144f CTCleanup + 1018593
13 com.adobe.CoolType 0x0000000107872c96 CTCleanup + 1024808
14 com.adobe.CoolType 0x0000000107768f9b 0x10771a000 + 323483
15 com.adobe.FontEngine.framework 0x0000000107a76f1a CTT1_EnumFontFamilies(unsigned int (*)(void*), void*) + 1370
16 com.adobe.FontEngine.framework 0x0000000107a75a5e CTFontTypeT1::EnumerateFonts(IFTBase*, unsigned int) + 62
17 com.adobe.FontEngine.framework 0x0000000107a80e5f IFTBuildFontEnumeration + 159
18 com.adobe.TitleCG.framework 0x0000000107e68176 initFontDbase(HINSTANCE__*, bool) + 150
19 com.adobe.TitleCG.framework 0x0000000107e6c868 cgCoreInit + 152
20 com.adobe.TitleLayout.framework 0x0000000108085ca5 Inscriber::Implementation::Global::Global() + 613
21 com.adobe.TitleLayout.framework 0x00000001080859bc GetInscriberEnvironment + 44
22 com.adobe.TitleRenderer.framework 0x00000001087d0cb4 CG::(anonymous namespace)::StartupAsync() + 20
23 com.adobe.dvacore.framework 0x0000000100273d8f dvacore::threads::ExecuteTopLevelFunction(dvacore::threads::AllocatedFunctionT<boost::fun ction<void ()> > const&) + 31
24 com.adobe.dvacore.framework 0x0000000100273a8f dvacore::threads::WrapExecuteTopLevelFunction(void*) + 15
25 libdispatch.dylib 0x00007fff8818b2ad _dispatch_client_callout + 8
26 libdispatch.dylib 0x00007fff8818d09e _dispatch_root_queue_drain + 326
27 libdispatch.dylib 0x00007fff8818e193 _dispatch_worker_thread2 + 40
28 libsystem_pthread.dylib 0x00007fff8f189ef8 _pthread_wqthread + 314
29 libsystem_pthread.dylib 0x00007fff8f18cfb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8e15de6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f189f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8f18cfb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8e15de6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f189f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8f18cfb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8e15e64a kevent + 10
1 com.adobe.dvatransport.framework 0x000000010099311c boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&) + 236
2 com.adobe.dvatransport.framework 0x0000000100992dc7 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 375
3 com.adobe.dvatransport.framework 0x0000000100992938 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 568
4 com.adobe.dvatransport.framework 0x00000001009825b7 SkyConnectionEnv::MainLoop() + 167
5 com.adobe.dvatransport.framework 0x0000000100982069 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
6 com.adobe.boost_threads.framework 0x000000010017f8ae thread_proxy + 158
7 libsystem_pthread.dylib 0x00007fff8f188899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8f18872a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8f18cfc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8e15d716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8f18ac3b _pthread_cond_wait + 727
2 com.adobe.dvatransport.framework 0x0000000100992cdb boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 139
3 com.adobe.dvatransport.framework 0x0000000100992938 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 568
4 com.adobe.dvatransport.framework 0x00000001009926ea boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service_base::work_ io_service_runner>::run() + 42
5 com.adobe.dvatransport.framework 0x00000001009937d3 boost_asio_detail_posix_thread_function + 19
6 libsystem_pthread.dylib 0x00007fff8f188899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8f18872a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8f18cfc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8e15d716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8f18ac3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8c5d0a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8c5d0c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8c5a138d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x00000001002721cc dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
6 com.adobe.dvacore.framework 0x00000001002701b0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
7 com.adobe.dvacore.framework 0x000000010026234c boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework 0x000000010026d133 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x000000010017f8ae thread_proxy + 158
10 libsystem_pthread.dylib 0x00007fff8f188899 _pthread_body + 138
11 libsystem_pthread.dylib 0x00007fff8f18872a _pthread_start + 137
12 libsystem_pthread.dylib 0x00007fff8f18cfc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8e15d716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8f18ac3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8c5d0a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8c5d0c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8c5a138d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x00000001002721cc dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
6 com.adobe.dvacore.framework 0x00000001002701b0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
7 com.adobe.dvacore.framework 0x000000010026234c boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework 0x000000010026d133 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x000000010017f8ae thread_proxy + 158
10 libsystem_pthread.dylib 0x00007fff8f188899 _pthread_body + 138
11 libsystem_pthread.dylib 0x00007fff8f18872a _pthread_start + 137
12 libsystem_pthread.dylib 0x00007fff8f18cfc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8e15d716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8f18ac3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8c5d0a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8c5d0c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8c5a138d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x00000001002721cc dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
6 com.adobe.dvacore.framework 0x00000001002701b0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
7 com.adobe.dvacore.framework 0x000000010026234c boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework 0x000000010026d133 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x000000010017f8ae thread_proxy + 158
10 libsystem_pthread.dylib 0x00007fff8f188899 _pthread_body + 138
11 libsystem_pthread.dylib 0x00007fff8f18872a _pthread_start + 137
12 libsystem_pthread.dylib 0x00007fff8f18cfc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8e15da3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8849ee60 nanosleep + 200
2 com.adobe.ScriptLayer.framework 0x0000000105944048 ScObjects::Thread::wait(unsigned int) + 56
3 com.adobe.ScriptLayer.framework 0x000000010593153e ScObjects::BridgeTalkThread::run() + 174
4 com.adobe.ScriptLayer.framework 0x0000000105943c05 ScObjects::Thread::go(void*) + 165
5 libsystem_pthread.dylib 0x00007fff8f188899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8f18872a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8f18cfc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff78ec9310 rcx: 0x00007fff5fbfe308 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff5fbfe330 rsp: 0x00007fff5fbfe308
r8: 0x0000000000000000 r9: 0x00007fff884a7900 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff5fbfe490 r13: 0x0000610000302c38 r14: 0x0000000000000006 r15: 0x00007fff5fbfe370
rip: 0x00007fff8e15d866 rfl: 0x0000000000000206 cr2: 0x00007fff78ec8010
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x100000000 - 0x100098ff7 +com.adobe.ame.application (7.2.0.43 - 7.2.0) <C9120C47-E92C-3616-AB74-1472FD1C081E> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/MacOS/Adobe Media Encoder CC
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0x108f07000 - 0x108f56fff +com.adobe.headlights.LogSessionFramework (2.1.2.1785) <160BF2F9-B418-31C5-866F-6FADA1B720ED> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x108f8c000 - 0x108f8efff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x108f94000 - 0x108fa7ff7 +com.adobe.ahclientframework (1.8.0.31 - 1.8.0.31) <58BB943C-98EC-3812-AAAB-74F66630D1D4> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
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0x110e97000 - 0x110ea7ff7 +com.adobe.TransitionsMetaPlugin.framework (7.2.0 - 7.2.0.43) <09C74FEB-095E-31CE-B4F7-CE1F6386446D> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Plug-ins/Common/TransitionsMetaPlugin.prmp/Contents/MacOS/TransitionsMeta Plugin
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0x11493f000 - 0x114a9afdf +com.mainconcept.mc.bc.dec.avc (9.6 - 9.6.10.5100) <E7FD017A-BD78-D6D1-89FC-FFC4B693BB32> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/mc_bc_dec_avc.framework/Versions/9/mc_bc_dec_avc
0x114c40000 - 0x114f60ff7 +com.adobe.CodecSupport.framework (7.2.0 - 7.2.0.43) <22C3F600-F955-3282-9B6F-CC8EF645FB76> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Frameworks/CodecSupport.framework/Versions/A/CodecSupport
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0x11517f000 - 0x1151d6ff7 +com.adobe.ImporterQuickTime.framework (7.2.0 - 7.2.0.43) <33288894-D45C-3F0D-87F5-9468F0CA7A13> /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Plug-ins/Common/ImporterQuickTime.bundle/Contents/MacOS/ImporterQuickTime
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0x115582000 - 0x115778fff com.apple.audio.codecs.Components (4.0 - 4.0) <1BC3612F-C217-3260-873C-7646A6623B7D> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
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0x116e77000 - 0x116e98ff7 libKoreanConverter.dylib (61) <22EEBBDB-A2F2-3985-B9C7-53BFE2B02D08> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
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0x7fff62525000 - 0x7fff62558817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff873a1000 - 0x7fff873a6fff com.apple.DiskArbitration (2.6 - 2.6) <AE84088D-C061-304C-B205-C9F56ECD23C7> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff873e7000 - 0x7fff873f3ff3 com.apple.AppleFSCompression (56 - 1.0) <1EBCFC91-734D-338B-8796-4B93BDC53014> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompress ion
0x7fff87401000 - 0x7fff874f0fff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x7fff874f3000 - 0x7fff874fafff com.apple.NetFS (6.0 - 4.0) <D4FE0F16-3085-34AF-B860-3D46B98FAD2A> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
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0x7fff875c7000 - 0x7fff8813bff7 com.apple.AppKit (6.9 - 1265) <70472D45-5B9E-36BE-8EA3-007E69AC2169> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff88142000 - 0x7fff88189ff7 libcups.2.dylib (372) <963E64F4-4318-3DFE-A59D-D74B3E857188> /usr/lib/libcups.2.dylib
0x7fff8818a000 - 0x7fff881a4fff libdispatch.dylib (339.1.9) <D133504D-CD45-33B1-A331-AAE02D9C0CB2> /usr/lib/system/libdispatch.dylib
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0x7fff88300000 - 0x7fff88325ff7 com.apple.CoreVideo (1.8 - 117.2) <FE12553A-9B5A-337E-92BD-EA8A8194C91A> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
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0x7fff884ad000 - 0x7fff88508ffb com.apple.AE (665.5 - 665.5) <3558CC9A-FD30-3DAD-AB40-FE6828E76FE1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
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0x7fff88537000 - 0x7fff88560fff com.apple.DictionaryServices (1.2 - 208) <A4E4EA9E-08A1-3F77-8B57-A5A1ADD70B52> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x7fff885ff000 - 0x7fff8864dfff com.apple.opencl (2.3.58 - 2.3.58) <D557EA35-12EA-304F-9B88-AEACA827A201> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff8864e000 - 0x7fff8864efff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
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0x7fff8913b000 - 0x7fff89409ff4 com.apple.CoreImage (9.0.54) <4D5D752E-A762-3EE5-9511-B956D0C945A2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x7fff89b7b000 - 0x7fff89c5ffff com.apple.coreui (2.1 - 231) <A7942BEE-E6BA-3A68-8EA0-57A8A9066B2D> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff89c60000 - 0x7fff89c87ff7 libsystem_network.dylib (241.3) <A499D688-9165-3776-8C8E-C018897B5B13> /usr/lib/system/libsystem_network.dylib
0x7fff89c88000 - 0x7fff89d76fff libJP2.dylib (1038) <1DC18933-53D6-335A-AA84-0366C9ACDFD8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff89dbf000 - 0x7fff89dd1ff7 com.apple.MultitouchSupport.framework (245.13 - 245.13) <D5E7416D-45AB-3690-86C6-CC4B5FCEA2D2> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x7fff89e13000 - 0x7fff89e2bff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x7fff89e77000 - 0x7fff8a2aaffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <30FD8146-D6EB-3588-A7E5-ADC3110B3DCC> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff8a2b5000 - 0x7fff8a2b6ff7 com.apple.print.framework.Print (9.0 - 260) <C4C40E2E-6130-3D73-B1EF-97FF3F70CF2C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x7fff8a2e2000 - 0x7fff8a2e6fff libpam.2.dylib (20) <A63D4DA2-06A4-3FB8-AC3F-BDD69694EE5E> /usr/lib/libpam.2.dylib
0x7fff8a2ee000 - 0x7fff8a300fff com.apple.ImageCapture (9.0 - 9.0) <D9269440-8E56-3C03-88F5-F8AD662D17DB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x7fff8a301000 - 0x7fff8a378fff com.apple.CoreServices.OSServices (600.4 - 600.4) <80E7B419-A0D5-373B-B2B5-88E6A8CD3AE6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x7fff8a379000 - 0x7fff8a3bbff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff8a3bc000 - 0x7fff8a40afff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x7fff8a460000 - 0x7fff8a478ff7 com.apple.GenerationalStorage (2.0 - 160.2) <DC0236CC-A0F7-31DA-A201-09D4319BE96E> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x7fff8a479000 - 0x7fff8a47aff7 libsystem_sandbox.dylib (278.10) <273400C7-F4E2-393C-BC9A-9042490ACED0> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8a47b000 - 0x7fff8a47fff7 libcache.dylib (62) <8C1EFC4F-3F51-3DE9-A973-360B461F3D65> /usr/lib/system/libcache.dylib
0x7fff8a480000 - 0x7fff8a483ffc com.apple.IOSurface (91 - 91) <812F4D48-6FD4-3DCB-8691-B077EBF981D7> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8a4b3000 - 0x7fff8a4f1ff7 libGLImage.dylib (9.3.1) <B256429B-16DA-380C-907C-FDEA06DE8BA8> /System/Library/Frameworks/OpenGL.framework/Versions/A/LibrariesWell, I absolutely DID make sure that the permissions were set to Read and Write for the Adobe folder in the Preferences folder of the Library.
I did this on a system level. On a whim I changed the sharing & permissions for staff and everyone. At this point I am sure you can guess that it worked after. AME launched just fine and I was able to quickly import and export into AME stand alone, as well as have it launch from Premiere and export from there. Thanks to Dima Tikhonov for making me go back and take another look at that.
So… problem solved. I meant to immediately get on the forum to say what happened for the fix, but I was so excited to get everything working on my new computer I dove head first into sorting through five hours of footage I shot yesterday morning.
THANKS Adobe Forum!
JET
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