Ever since the last update I don't have my old bookmarks, can't add new ones and can't import my HTML file. How do I fix this?

ever since the last firefox update I don't have my old bookmarks, can't add new ones and can't add my HTML file of my bookmarks

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

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Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.

Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.
I've tried my best to troubleshoot. . . opening in safe mode nothing seems to work.
In the problem report, this is the error that stood out:
Crashed Thread: 8 Dispatch queue: com.apple.iad.iadidmanager
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000090

Hi there navicin79,
You may find the troubleshooting steps in the articles below helpful. The first thing I would try is reinstalling iTunes as outlined in the first article.
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/ht2311
OS X Mavericks: If an app freezes or quits unexpectedly
http://support.apple.com/kb/PH13975
-Griff W.

I have enlarged icons on the log in screen and can not enter my login code. I have tried enough times that I am locked out and my iphone 5 has been disabled.How do I fix this??

I have enlarged icons on the log in screen and can not enter my login code. I have tried enough times that I am locked out and my iphone 5 has been disabled.How do I fix this??

Hey there byambar,
Welcome to Apple Support Communities.
It sounds like you’re describing two issues, the first issue is related to the Zoom accessibility feature and the second issue is related to the device being disabled.
Take a look at the article linked below to learn more about Zoom and the other accessibility features on your iPhone 5.
Use Accessibility features in iOS - Apple Support
This article will help you resolve the issue with your iPhone being disabled.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Take care,
-Jason

HT4489 Ever since the last update IOS5.1.1, calendar entries are not saved on Icloud, and would not sync on all I clould devices

After the last update of IOS5.1.1, all caledar entries are not saved on Icloud and thus not synced on all my Icloud devices, even though, spreadsheets are synced, photostream is working and contacts is syncing, only calendar items. Anybody has the same problem? Or a solution to this kind or problem?

Welcome to the Apple Community.
First check that all your settings are correct, that calendar syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the calendars you are using are in your 'iCloud' account and not an 'On My Mac', 'On My Phone' or other non iCloud account (you can do this by clicking/tapping the calendar button in the top left corner of the application ), non iCloud calendars will not sync.
If you are sure that everything is set up correctly and your calendars are in the iCloud account, you might try unchecking calendar syncing in the iCloud settings, restarting your device and then re-enabling calendar syncing settings.

Anyone else keep getting "iTunes has stopped working" pop-up ever since the last update?

Recently iTunes had issued a fix to the problem they were having with music stuttering during playback. I installed the update and no more stuttering.
Ever since installing that update (iTunes 12.1.1.4 (64-bit), however, I keep getting a "iTunes has stopped working" pop-up, and it closes down. This is constantly happening to me. I uninstalled iTunes and re-installed it, and it is still happening quite often.
Hopefully Apple is aware of this, and will issue yet another update.
Has anyone else experienced this too, or is it just me?

Hi Wi_Writer,
Are you getting the iTunes error message when you connect a device to iTunes or only during playback with a connected device? The resource below provides some additional troubleshooting steps for this scenario.
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT203356
Regards,
Judy

Ever since the last update my games won;t load on Pogo, I have to play them through Internet Explorer, they were working fine before.

Ever since Firefox updated the last time, my games won't load on Pogo, I have to play them in Internet Explorer, they were working fine before.

Mozilla are aware of the issue in Firefox 3.6.14 and are working on a fix, no timescale but they are planning on a quick release. Firefox 3.6.15 will fix the issue with some Java applets not working, which has caused many Pogo games to stop functioning.

TS1398 Ever since the last update, my IPad does not automatically get connected to our WiFi. Never had any problems until this last update. Is there any repair?? Its going on 2 years old and does not use the

If I go into settings and physically touch the WiFi that has been used since his was new than after waiting for 2 to 3 min it finally goes on line. I never had any problems until this last update. It always went on line automatically with out having to go into settings. Just a pain. Once I do this it usually stays on line.

Tap Settings > General > Reset > Reset Network Settings
You will have to re enter your Wi-Fi password.
If that didn't help, try here > iOS: Troubleshooting Wi-Fi networks and connections

Ever since the last upgrade, when I tap a cell to highlight it or add text a box pops up with text from other cells. How do I disable this feature?

How can I disable a pop up box that appears whenever I tap a cell in numbers for ios? This annoying feature accompanied the last upgrade. When I tap a cell to highlight it, a box pops up with all the words typed in the adjacent cells so I can populate the cell with one of them, but I neither need nor want the suggestions.

Hi debdor,
I don't know where to find the setting in Numbers for iOS, but in Numbers for Mac OS X it is under Menu > Numbers > Preferences > General > Editing.
Show suggestions when editing table cells.
As you can see, I don't use it.
Regards,
Ian.

Since the recent update, my Text Messages no longer permit me to send messages to more than two people at a time. How do I resolve this issue?

Since the most recent update, my IPhone 5c no longer permits me to send text messages to more that two people at a time. How can I resolve this to send text messages to more than two people in a group message.

It would appear that I can send an SMS to multiple contacts, providing that it's not a forwarded message. This means that I have to start from scratcheach time, and then I can send it to over 30 recipients at a time. Not sure why though, and I'm not sure why the sign doesn't appear all of the time as an option for me to press. At other times, it is particially obscured by the curser/text box. This is obviously a glitch in the system, as it happens inconsistently.

The new tab page is showing Gmail inbox pages, meaning anyone can start a new tab and get access to my email. How do I stop this?

When I open a new tab, within the pages brought up is my gmail inbox. This mean anyone can have access to my inbox without logging in, without my password. How do I restrict this access?

If you log out of Gmail, then clicking the thumbnail should take you to a login page. If you don't log out, then anyone can access your email just by typing gmail.com in the URL bar. But you're right that the picture does create a temptation to click...
You can set the new tab page back to blank if you prefer. However, please note that the page thumbnails are stored in the browser cache, so you also need to clear your cache to flush out existing thumbnails if you don't want anyone to be able to see them.
More info: [http://support.mozilla.org/en-US/kb/new-tab-page-show-hide-and-customize-top-sites#w_how-do-i-turn-the-new-tab-page-off New Tab Page > How to turn the new tab page off].
Clearing cache:
orange Firefox button ''or'' Tools menu > Options > Advanced
On the Network mini-tab > Offline Storage : "Clear Now"

Ever since the last update Firefox crashes every time I try to open it. How do I fix this?

It opens, attempts to connect and then crashes and I get a Crash Reporter.

updated tonight...problems since then
Aufgrund eines Problems kann dieses Programm nicht mehr mit Windows kommunizieren.
Problemsignatur:
Problemereignisname: AppHangB1
Anwendungsname: firefox.exe
Anwendungsversion: 10.0.1.4421
Anwendungszeitstempel: 4f32aad0
Absturzsignatur: 4263
Absturztyp: 0
Betriebsystemversion: 6.1.7600.2.0.0.768.3
Gebietsschema-ID: 1031
Zusätzliche Absturzsignatur 1: 4263107e44c95bb92eb729640db7e7ea
Zusätzliche Absturzsignatur 2: fe86
Zusätzliche Absturzsignatur 3: fe864004cdb784280da5712fe0cfbae5
Zusätzliche Absturzsignatur 4: 4263
Zusätzliche Absturzsignatur 5: 4263107e44c95bb92eb729640db7e7ea
Zusätzliche Absturzsignatur 6: fe86
Zusätzliche Absturzsignatur 7: fe864004cdb784280da5712fe0cfbae5

Ever since the last update I can't seem to open up the list of ''Recently Closed Windows'', is there anybody that can help me with that?

Yesterday my Firefox browser was updated without me even noticing it. I closed the only 2 windows that were open, both having a bunch of tabs, because I turned off my PC. Today I opened up Firefox, clicked ''Restore previous session'' which opened up one of these 2 windows. But when I wanted to access the list of ''Recently Closed Windows'' it didn't open. It only shows a small square as if it's there, but it doesn't show anything. I can open up ''Recently Closed Tabs'' but that doesn't help me. I now only have 1 window, but the other one had some important tabs opened in it as well, so I could really use some help.
Thanks in advance.

Sorry to hear about this problem and for the delay in getting back to you.
Firefox stores your open windows and tabs in a file named sessionstore.js in your currently active settings folder. Could you check that folder and back up all of the sessionstore files as the first step.
Open your current Firefox settings (AKA Firefox profile) folder using
Help > Troubleshooting Information > "Show Folder" button
If you find a file named sessionstore but not sessionstore.js, Windows may be hiding file extensions from you. To work with files as accurately as possible, I suggest unhiding them. This Microsoft support article has the steps: [http://support.microsoft.com/kb/865219].
''(In Windows 8.1, you should be able to access the Folder Options dialog by tapping the Alt key to show the menu bar, then using the Tools menu. Click to the View menu and scan down for the hidden files/folders option.)''
Assuming you still have a sessionstore.js or sessionstore.bak file that would have your pre-update session, check out these threads for different ways to rescue the lost URLs from the sessionstore.js or sessionstore.bak file:
* Using Firefox's Browser Console (formerly known as Error Console): https://support.mozilla.org/questions/969046#answer-471950
* Using Firefox developer tool "Scratchpad": http://forums.mozillazine.org/viewtopic.php?f=38&t=622036&start=60&p=12098147#p12098147
* Using a third party website: https://firefox-session-restore.herokuapp.com/

Since the last update (version 12), Firefox takes a lot of time to open new tabs, usually it open them, but i can't see the tabs and browse through them

it also ignore my mouse clicks on tabs.
i can browse them only by ctrl+Tab (but i see only the first tab on the tab bar...)

hello, in order to further diagnose the issue please [[Troubleshoot Firefox issues using Safe Mode|run firefox in safemode once]] & see if the problem is occuring there too. if not it may be related to one of your addons or hardware acceleration. in this case try disabling all extensions in tools > addons > extension, restart firefox and reenable the extensions one-by-one (restarts of the browser might be necessary after each time) until you find the one that's causing it. you can disable hardware acceleration in tools > options > advanced > general.
if the two suggestions from above don't help, please also have a look at your security-software & make sure it's not blocking/sandboxing the updated version of firefox or the plugin-container...

My add-ons have disapeared and the layout of mozilla is different since the last update to 4.0.1, why?

The following add-ons have totally disapeared from my mozilla, but are still working since they are popping up. they are: WebMail Notifier, FoxClocks, Download Statusbar Mini along with some others. Not only did this happen, but the whole Mozilla Firefax layout has been scrambled ever since the last update has been applied.

To make v4.0.1 look like the previous version, do the following.
* Right click a blank part of the tab bar and click "Tabs on top" to remove the checkmark. Tabs will subsequently reappear below the location bar.
* Repeat the same steps, but click the top one called "Menu bar". This will reinstate the text links at the top.
* To rearrange the layout, repeat the same steps but choose "Customize" from the menu. A panel will open and while that remains onscreen, you can move elements like toolbars, buttons etc around and place them anywhere you wish. You can also drag anything you don't like into that panel and add anything you want by dragging it out of there.
* To replace the status bar at the foot of the page, install this add-on: https://addons.mozilla.org/en-US/firefox/addon/status-4-evar/
See also: [[How do I customize the toolbars?]]

Since the last update Firefox has been crashing constantly and something is VERY WRONG with the update!!!!!!!!! Why?

Since the last update to Firefox, I have had crashes non stop about every ten minutes or so, with very typical use. The update SUCKS and is crashing computers. I am SURE I am not the only one. PLEASE FIX THIS ASAP. I have been a Firefox user forever, but now going to Chrome and Explorer until I hear from you about fixing this issue. Never before have I had this problem with Firefox. Bums me out. But I can't deal with the constant crashes and it is ABSOLUTELY since the last update a day or two ago.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
''(If you're using an added theme, switch to the Default theme.)''
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item:<br>
[[Image:FirefoxSafeMode|width=520]]<br><br>
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Thank you.

Ever since the last update I don't have my old bookmarks, can't add new ones and can't import my HTML file. How do I fix this?

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