Every time I connect my Iphone 4 to my Dell laptop I get a 'blue screen of death' any ideas how to solve this?
For some reason, my iphone 4, and laptop don't seem to like each other. Every time I try and connect it, I get a 'blue screen of death' saying that my laptop is shutting down to prevent damage. Help?
Sean,
Is there anything else you can tell us about the computer and phone?
- Is this a new problem? Happening since new iTunes? Has it previously worked fine in the past?
- How old is the laptop? What kind is it? What is the memory capacity? How much room left on Hard Drive?
- Do you have any other iOS devices to test out this problem with?
Another question: What are you trying to connect it to your computer for? Apple has made it quite easy to do essentially anything for you over the air. Just a thought.
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http://support.apple.com/kb/TS3694
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