Every time I print, using eprint, my printer prints out getting started page...HEL​P!

Help me please! It's wasting paper and ink!
Every time I print something by sending it to my eprint email, my printer prints a page telling me about eprint and it says a few things about eprint. I already set it up!
I don't use any specific program that this could happen. It is with everything.

Hi tbroz,
I'm sorry to hear that you are having troubles with your ePrint.
To be able to better assist you can you provide the following information please:
1)            What make/model of printer do you have?
2)            How is your printer connected (USB cable, wireless, ethernet)?
3)            Did you set up a customized ePrint email address?
4)            What type of device are you sending the ePrint job from (tablet, phone, computer)?
5)            When you sending an ePrint job are you sending the email from HP ePrint app?
How Do I find My Model Number or Product Number
http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=bph07555&cc=us&dlc=en&lc=en
Happytohelp01
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Similar Messages

  • Every time I print I get popup menu titled "Using Genuine HP Cartridges has its Rewards"

    Since replacing an ink cartridge and a printhead, every time I print to my HP Officejet Pro 8500A Plus I get  a pop-up screen on my computer monitor  titled "Using Genuine HP Cartridges has its Rewards" to which I must respond to continue printing.  How do I stop that pop-up?

    For details on HP Rewards check out the link below
    http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/HP-Rewards/m-p/2665753/highlight/t...
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

  • Hi I have a Canon D420 and I added it on my mac by windows configure but every time i print i get this Canon UFR ll Printer Driver error -50. What should I do?

    I try to print but I get error -50. What should I do?

    The Hardware Test detected a RAM problem.  Take out the chips and make certain that the connections are clean and reinstall them.  Make certain that they are well seated. 
    If the problem occurs again, test with one chip at a time.  Also swap bays if necessary.
    Please indicate if you have installed new RAM and if so what brand and the specifications.
    Ciao.
    Message was edited by: OGELTHORPE

  • "The Pure Networks Platform Service Is Not Running" every time I print

    I will be glad to follow-up with all the gory details about my system, but I thought I'd throw out a general question first.  I just installed a network printer to my NM Network.  It's a Lexmark 543dn connected via ethernet.  Everything prints just fine, the Map shows it as a Network Printer,etc..
    The only problem is that every time I print, the Platform Service stops running and I get a general Windows Error message asking whether I want to "report" the error.  You know the one...you have to click SEND or DO NOT SEND.   The Platform can be easily restarted without problems.  Is this a common problem..with hopefully a common solution?
    FWIW, it becomes a pain when the kids have to come fetch me when the error message comes up; they think they did something wrong.   Plus, if I'm not mistaken they need to restart the platform service if they want to continue printing to the sole color laser in the house.

    Hi, we do need the info in the sticky topic so we can see what your hardware and software is.  Not all crashes happen on all systems.
    My Cisco Network Magic Configuration:
    Router: D-Link WBR-2310 A1 FW:1.04, connected to Comcast High Speed Internet
    Desktop, iMac: NM is on the Windows Partition, using Boot camp to access Windows, Windows 7 Pro 32-bit RTM, Broadcom Wireless N Card, McAfee Personal Firewall 2009,
    Mac Partition of the iMac is using Mac OS X 10.6.1 Snow Leopard
    Laptop: Windows XP Pro SP3, Intel PRO/Wireless 2200BG, McAfee Personal Firewall 2008
    Please note that though I am a beta tester for Network Magic, I am not a employee of Linksys/Cisco and am volunteering my time here to help other NM users.

  • Printing with Gray background on entire page every time I print through Elements 12

    Every time I print a photo in photoshop, a gray background appears on the entire page of the printed paper (except for 1/4th of an inch margin on all sides.)  This does not happen when printing from iPhoto so I assume it is a preference in photoshop or in my driver/printer settings?  I am set up for sublimation printing and with an ICC profile from Conde Systems.  I work in RGB mode and use the specific color profile downloaded by Conde.  
    I have a feeling that when I set up my settings, I somewhere marked the "hard settings" or "default" background color to print in WHITE…which is somehow translating to gray when I print (this is just a guess.) I am thinking that a setting of mine  is off yet I have no idea where to change it.    If I open a new doc, specify that I want the background transparent, it will print without the gray box!  However, if I open an image and simply hit "print" - the entire page is gray - which is wasting tons of ink.  Creating the new doc and placing the image on that doc and then printing it is a fine temporary solution to the problem but it is not conducive to my business.  Anyone with any knowledge on this  situation would be a lifesaver.   Happy to provide any additional details needed!!!
    Please offer any insight you have - this has been driving me crazy for weeks!!
    Thanks in advance.

    The troubleshooting steps in the document here may help resolve the alignment pages printing on your Photosmart c4485 printer.  Do both cyan and black print properly on the alitnment page?

  • How can I save to the same map every time when printing pdfs?

    How can I save to the same map every time when printing pdfs?
    Finder points to the document map even when I chose a different map recently.
    I often print series of pdfs from the print dialog box, I'd like to choose the map to save to and then have all subsequent pdf prints automatically directed to the same map until I decide otherwise.

    that link seems to be broken right now:
    403 Error - Forbidden  - No cred, dude.

  • C3180 is printing 2345x in top left corner of blank pages every time i print

    Every time I print anything from my Mac Book Pro (running Mavericks 10.9), my C3180 spits out a page with 2345x printed in the top left corner of an otherwise blank page.  Wasting my paper and my ink.  
    Anyone have any suggestions?
    This question was solved.
    View Solution.

    Thanks all for the information.  We are taking a look at what this might be.    Is it printing this out on a single sheet after the desired print, or on the same page or a combination?  Any additional details will greatly help trying to track this issue down to root cause.

  • Save every time I print

    Why does Pages insist on asking me to save every time I print and try to close an unchanged document? While it may be trying to write some sort of print info to the file, I feel like this is a bug. It should detect whether I've changed any print settings and, if I have not, simply allow me to close without saving.
    It drives me so batty I have almost have decided to go back to Word and just try to simplify Word's menus, etc. Well, maybe it's not just that issue -- it's that plus the large file size of Pages' documents, its inability to do both landscape and portrait pages in the same document, etc.
    Pages has a lot of things that are good, but then has some really frustrating things, too.

    Magnus,
    I believe you. But we're talking about closing a document or quitting Pages altogether. Neither of those two events seems to occur at a point in our thought processes where concentration is critical.
    I'm a writer, and I consider my train of thought to be sacrosanct. There are all kinds of interruptions, both natural and man-made, to be dealt with during the course of my day. But I have to say that the idea of hitting a carriage return doesn't rank in the top 100. I believe the original poster when he says that it drives him batty. But considering when the event occurs, I still have to ask why?
    -Dennis
    20" Intel iMac   Mac OS X (10.4.5)   1.5 GB RAM, iBook 14 incher, iPod
    20" Intel iMac   Mac OS X (10.4.5)   1.5 GB RAM, iBook 14 incher, iPod

  • How can I set up a preferred printer so I don't have to pick the printer each and every time I print something out?  At the moment, even immediately after printing one thing, it prompts me to pick a printer, which is very time consuming.

    How can I set up a preferred printer so I don't have to pick the printer each and every time I print something out?  At the moment, even immediately after printing one thing, it prompts me to pick a printer, which is very time consuming.

    Compass Health Systems wrote:
    How can I set up a preferred printer so I don't have to pick the printer each and every time I print something out?  At the moment, even immediately after printing one thing, it prompts me to pick a printer, which is very time consuming.
    No, there is not setting for a default printer.The system scans for available airprint printers each time you print.

  • My printer keeps printing out a file summary page every time I print something?!

    HP Photosmart Plus B210- Every time I print anything, the printer spits out a summary page of the file I'm printing...wasting paper and ink!  How do I get it to stop?!  I've already re-installed the software and that didn't work...

    Hi,
    Are you printing from Word ? If Yes, please try this:
    Click the 'Office Button' (top-left corner of the window) then 'Print'
    Click 'Options' (bottom-left corner of the print window)
    Choose the 'Display' section
    Untick 'Print document properties'
    Click OK to all the windows and you're done
    Regards.
    Source: http://www.wayne-robinson.com/journal/2008/1/24/stop-printing-document-properties-summary-page-in-wo...
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • HP2540 gives a reciept every time I print. how to stop this

    Please Help. Every time I print some thing The printer gives me a reciept. This waistes paper, ink and I have no need for this. Please help
    Ron

    Hi there @Ronald123 , Welcome to the forums!
    I noticed your post about your printer printing out receipts. I am not quite sure what the printer could be printing. Could you possibly scan one of the receipts and send me the image to see what could be causing them to print?
    Thank you
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • I have a canon MX7600 multifunction printer. My security setting allow connection with the printer. If I disable the firewall it works fine. If the firewall is running I get a dialog box every time I print asking for permission. How do I fix this?

    I have a canon MX 7600 multifunction printer. Each  time I print I get a dialog box asking for permission to allow connections to the printer. This box stays on my screen for a few seconds, if I don't click allow I get a communication error which then requires me to delete the job and start over. I contacted Canon and proceeded with their suggestions to no avail. They now say it is an Apple issue. My security settings are set to allow connection to the canon printer. If I disable the firewall it works fine, once I enable the firewall the problem returns.  This issue is a royal pain. Any suggestions on how to fix it short of buying a new printer?

        jsavage9621,
    It pains me to hear about your experience with the Home Phone Connect.  This device usually works seamlessly and is a great alternative to a landline phone.  It sounds like we've done our fair share of work on your account here.  I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you.  I look forward to speaking with you.
    TrevorC_VZW
    Follow us on Twitter @VZWSupport

  • I need to change from Japan App Store to Australia App Store. I get this every time I try using My MacID: "This Apple ID is only valid for purchases in the Japanese iTunes Store. You will be switched to that Store." What next TY. JohnCahill

    I moved from Japan to Australia. I need to change from Japan App Store to the Australian App Store. I get the following message every time I try using My MacID which was set up in Japan: "This Apple ID is only valid for purchases in the Japanese iTunes Store. You will be switched to that Store." At one point... by which path I do not remember... I was instructed to created a new ID. I fill out the new ID forms, but the address is rejected each time... quite confusing. Does it want a new name? But it says I cannot use an apple domain (tag?) even though I guess it has to be an apple address... ? So I have iTunes crdit cards purchansed in Australia, can't spend in AUstralian iTunes Store, get directed back to Japan each time, and can't open a new ID... What am I doing wrong? Thank you in advance.  John. Australia.

    You must have a separate Apple ID registered in the other store along with a valid bank-issued charge card in the other country, and a legal billing address in the other country.
    Sorry... But... You cannot use other countries itunes stores.
    You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country..
    iTunes Store Terms of Service
    http://www.apple.com/legal/itunes/us/terms.html#SERVICE

  • I accidentally quit my CC on my Macbook pro and now the cloud icon is grayed out and every time I hover over it with the mouse I get the spinning beach ball of death on the icon. I have no idea how to open it because when I use spotlight search to open it

    I accidentally quit my CC on my Macbook pro and now the cloud icon is grayed out and every time I hover over it with the mouse I get the spinning beach ball of death on the icon. I have no idea how to open it because when I use spotlight search to open it it gives me a message saying "Creative Cloud is not open anymore" help!

    Since you didn't include any pertinent info such as the Mac model and OS version you are running, here is some general information:
    Mac OS X: Gray screen appears during startup
    Depending on which OS yours came with originally - and which OS you are now running - you would either need your original install disks - you can call Apple for replacements by giving them your serial number. Or you may be able to reinstall the OS by using recovery (again, depends on which model/which OS).

  • Lion 10.7.2 On both mac book pro and iMac, both with Lion 10.7.2, obtain repeated iCal event notifications from calendar or address book.  Cannot turn these off.  They repeat several times per session and every time computer is used.  How to diagnose this

    Lion 10.7.2 On both mac book pro and iMac, both with Lion 10.7.2, obtain repeated iCal event notifications from calendar or address book.  Cannot turn these off.  They repeat several times per session and every time computer is used.  How to diagnose this?

    First, uninstall "SuperTV" (whatever that is) according to the developer's instructions. It isn't working and it's filling the log with noise.
    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
    Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Post the messages logged before the boot, while the system was unresponsive or was failing to shut down. Please include the BOOT_TIME message at the end of the log extract.
    Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message. When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    PLEASE DO NOT INDISCRIMINATELY DUMP THOUSANDS OF LINES FROM THE LOG INTO A MESSAGE. If you do that, I will not respond.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
    Step 2
    Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

Maybe you are looking for

  • HP Photosmart 7510 e-ALL-IN-O​ne Series pages are blank coming out of the printer

    Printed pages are either blank or streaked.  I have cleaned the print heads (clearning levels 1 & 2) and installed new  HP cartridges but issue persits.  This occours whether I print in blk&white or color.  It may print one or two good pages until it

  • Making a map in Illustrator CS4

    I have been reading some tutorials how to make street maps in Illustrator, and found that CS4 have a new cool tool called "Blob brush". That's very good when making a map. My problem is more that when using the pen tool as before it is much more easy

  • OCA certification in Oracle 10g

    Hi , I would like to take OCA certification in Oracle 10g.I am very much new to this. please tell me all the details about this including : 1)Names of exams I have to take one by one and how many exams . 2)Where do i get good Course syllabus/Material

  • Tax Form: HR_F_MMREF_1_MD 'RV' Record 'Source Field Names'

    Hi, Without "Save" of the original (delivered) definition of the subject "Tax Form", the form was updated and customized by mistake or stupidity. (We are ECC 6.0 HR Rel 600 Level 0022 Payroll.) If anyone can browse his or her "Tax Form Definition" vi

  • Result Type Condition for Multi value Manage Property not working

    Hi All, I have created one template & I wanted to show this template on particular condition. So I created the result type. The Managed property (MP) that I used, I have verified its attributes all attributes are selected and its type is Multi value.