Every time I try to create a new project it says "The File Could Not Be Opened," how do I fix this?

Every time I try to create a new project it says "The File Could Not Be Opened," how do I fix this?

see if the "oddbal problems" fix helps:
http://www.bulletsandbones.com/GB/GBFAQ.html#oddballprobs
(Let the page FULLY load. The link to your answer is at the top of your screen)

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