Everytime I go to download an app it asks me to update my payment method, and even if there's money it will come back payment declined. Even when the app is free - I'm starting to have issues
I dont know how to fix whatever is happening, it use to work fine
Either add a payment method that iTunes accept or contact iTunes about using the method that you think is valid.
Apple - Support - iTunes - Contact Us
Similar Messages
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I'm trying to download a FREE app and the billing info thing keeps popping up. It wasn't doing that yesterday. Now I can't even download anything. What should I do ? Idk why I need thus info when the app is free
You must have a payment method in your iTunes account, even for free content. It is used to verify your identity. See: http://support.apple.com/kb/HT2534 for information on how to create a billing method if you don't have a credit card.
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Every time I try and download a FREE app it tells me put in my payment method and when I do says can't be accepted
If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
When the app is being downloaded it doesnt show the icon its like gray icon
When the app is being downloaded it doesnt show the icon, its like a gray icon that appears... does that happen to anyone?
Yes - did not used to happen this way, but started after one of the updates. Once the download completes, the 'regular' app icon should show up. Nothing to worry about.
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Hi everyone. I am trying to download ML on my iMac and when I click the download button, I am asked for my PW which I provide and then the ML icon launches in launchpad but nothing takes place. Have been trying for 2 days and this is driving me nuts. Help
Yes it does and there is an indication that the software is downloading but after a few hours, it just stops without any error message. Everything simply disappears and I need to start over again. I have a superfast connection so it should no be this slow. Everything worked fine on my MBP and I am in the same place. Any ideas
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I have 66.19 on my account from itunes cards yet when i go to download something it is asking me to update billing info from an old credit card
What exactly happens when you try to buy something ? If you've already removed the card from your account then iTunes shouldn't be asking for any details about it.
If you log into into your account is the card still shown . On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support -
How can I purchase items for app when the app was loaded on another ID before? I has to Chang my AppleID and also transferred an app to new phone. I can't purchase items for app because it wants me to buy the app through new ID. The app was free.
All apps (and other content from the store) are tied to the account that downloaded them, whether or not they are free. To do in-app purchases in that app you will either need to log in with the account that downloaded it, or delete it (which will delete its content) and download it with your currently logged in account if you want to do IAPs on that account.
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HT4946 in-app purchases are backed up but what about the apps themselves (purchased and free)?
While creating a back-up by via iTunes (http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US), in-app purchases are backed up (http://support.apple.com/kb/HT4946) but what about the apps themselves (purchased and free)?
Are the apps backed up too or do they need to be purchased, downloaded and installed again?You can transfer your purchases to computer iTunes.
Connect and select iPhone in iTunes under DEVICES, right click and choose Transfer Purchases from ...
BTW, you can alway re-download again for free if it's still available in the app store. -
How can I find what apple ID I used to register my iMac when I first booted up? I am being told that by using this ID I will be able to go on to the App store and down load iPhoto at no cost. Is this true? My iMac does not have iPhoto resident on it now and I only purchased my new iMac in December 2012
Thanks....Launch Keychain Access and click on Login in the left hand pane and then on Passwords. Next do search for Apple in the search field at the top and click on Apple ID Authenicication in the list that comes up. That will give you the ID no. and password.
OT -
I have updated my iphone 4s with ios6 and now im not able to connect to itunes store. I can open the apps store but cannot install any app? Anyone facing the same issue..
I have a 4S and upgraded to iOS 6 last week without any issues.
Have you tried resetting your phone (hold the power and home buttons down together until the silver apple appears)? -
HT204053 What do I do when the app store asks for a credit Card and I don't have one
What do I do when the app store asks for a credit card and I don't have one.
See the following link that discusses doing what you want:
http://support.apple.com/kb/HT2534?viewlocale=en_US&locale=en_US -
My iPhone apps wouldn't open they just blink for a second and the home screen comes back again...i tried installing a free app from the AppStore but it didn't work and also tried resetting the iPhone but ddnt work as well please help what do i do??
Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck! -
My Mavericks upgrade crashed my hard drive and I had to reinstall Mountain Lion. Now I cannot get any of the apps that I purchased to download. The icons on the launchpad just say "waiting" no matter what I try. My app store ID is fine. What do I do?
Are you now using a different username from the one you used prior to migrating? If so that is the reason for the problem. You might, then, give this a try:
To fix Home folder permissions
Open the Terminal application in the Utilities folder. At the command line prompt enter or paste the following command line:
sudo chown -R `id -un`:`id -gn` ~
Press RETURN. You will be prompted to enter your admin password which will not be echoed. -
I have an old iPhone 3 gs. with ios 3.1.3. how can i update it to at least an ios 5 because it will not let me get games on the app store because the ios is so low.
Update it from iTunes on a computer as described at the bottom of this article; there isn't a Software Update option in General on iOS versions prior to 5.0. It can only be updated directly to the newest iOS release supported by the device’s hardware, which is iOS 6.1.6 for an iPhone 3GS.
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i want to ask my icloud storage and backup is 3,3 GB available from 5 GB is it also because the apps i have been purchased took that much space?
Note that Photos in your Camera Roll are also backed up to iCloud.
I have found most of the time, this is what is consuming a lot of the iCloud space.
You should regularly copy the photos from iPhone to computer.
-> http://support.apple.com/kb/HT4083
Then delete from the Camera Roll
You can then sync only the photos you want, back to the iPhone, using iTunes.
-> http://support.apple.com/kb/HT4236
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