I have 66.19 on my account from itunes cards yet when i go to download something it is asking me to update billing info from an old credit card
I have 66.19 on my account from itunes cards yet when i go to download something it is asking me to update billing info from an old credit card
What exactly happens when you try to buy something ? If you've already removed the card from your account then iTunes shouldn't be asking for any details about it.
If you log into into your account is the card still shown . On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
Similar Messages
-
I curently have credit on my itunes account. However when I try to purchase an app, it keeps asking me to update billing info. Why is this when I have credit ?
To purchase from iTunes you are required to fill in an address section under the billing info. You don't have to put in a credit card, just a name and address, so that iTunes can send you receipts later.
I had to do this when I first started buying things from iTunes, you just go to Account>Billing Address> Edit
Niels -
It says I have $0.00 in my account. My payment was due on the 10th, I auto-payed on the 9th. The payment is posted to my credit card account and yet I have no service.
blb107
We definitely want to make sure that your service is restored! Was this payment to a post pay account or for prepaid service? You can check details about the account balance of a prepaid account with our PrePay experts at 888-294-6804.
RuthW_VZW
Follow us on twitter @VZWSupport -
I have a problem with buying apps in itunes Store.
When you purchase the application fails payment.
Asked to update the map.
I have 2 credit cards with a positive balance.
In what could be the reason?contact itunes support
-
Like most other things, the iTunes store should automatically say "Install" before you even touch the app if youv'e deleted it in the past. Why wont it do this with my movie? I first bought it on my iPod and deleted it. Now I have to pay for it again?
While you can redownload most past purchases without charge, you can't redownload movies without paying again. See Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519
-
How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.
Sorry- edited:
How do I remove my credit card from my account? Right now I have no* debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase. So take it back and unlock my ability to DL free apps. -
We have had Verizon Wireless service since 2007. We have 6 lines on our account. Unfortunately in 2012 when I (903.647.0073) upgraded from the iPhone4s to the iPhone 5 I started having reception problems. I started having dropped calls in my home. I had to go outside to get reception without dropped calls. I was told that because of metal in my home I would have to purchase a Network Extender for $250. And we HAVE not metal in our home. AND our other lines all work fine. I felt this was ridiculous. We already pay $350+/month for service and I should NOT have to purchase additional equipment for a service that I already pay for. The manager of our local store at the time gave us at no cost a Samsung Network Extender. It worked beautifully until about a month ago. I went to our local Verizon store and was told that I would have to purchase an extender. THIS is RIDICULOUS. We have been loyal customers for over 7 years and have been very satisfied with our service. Unless this issue can be resolved without purchasing an extender we will be switching our service as our lines come up for renewal. I regret this as we have been very happy with our service. But we should NOT have to purchase anything extra for one line that will not get good reception. Again, we pay $350+/ month for a service that does not work properly, simply RIDICULOUS! Currently the "sys" light flashes red (slow) and the GPS light remains red. Please help this very frustrated customer.
Regardless with what carrier your with you might have the same issue, My recommendation would be to get a router that will help you with viewing live traffic and keep a tally of your usage and any device connected to your internet connection. You can go with the peplink balance 20 and be able to look at your traffic by the hour, daily, weekly, monthly or yearly. Look for trends, see what computers or devices are doing what I attached a screen shot so you can see an example of mine. You can purchase the router at 3gstore
http://i45.tinypic.com/6zc674.jpg -
Hi, I have registered at apple site, and i have submitted the credit card information, they deducted some ammount without my permission, why they did that? how can i remove my credit card details from that site or deactivate my account?
From that HT3702 page :
If you update your billing information, the iTunes Store or Mac App Store will place an authorization hold on your payment card account, usually in the amount of 1 USD or the local currency equivalent, to verify your account information.
You might see authorization requests on your online statement. These requests aren't actual charges; they are tests to confirm that your payment card account is active and has available funds to accommodate transactions. Authorization holds are removed by your financial institution shortly after your purchase clears. The time it takes to remove authorization requests varies by financial institution.
The number of days that it takes to diappear varies by bank, but it's usually a few days - though with the weekend coming up it might take an extra day or two -
Okay so I have 2 apple accounts. One is newer & one is my old one. The older one still has money from Itunes on it & when I go to log it will not except my password. Then it asked me my date of birth & it says its incorrect.So I tried to go the email route but i never get anything in my email about recovering my password. What do I do?
Hey donnieandjamie31,
It sounds like you are not getting the email to reset your password. If you have a rescue email setup for your Apple ID, the reset password email will be sent there and not your Apple ID email address:
When you provide a rescue email address, all future security emails, such as password resets from iForgot, will be sent to the address provided.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
You might want to check your other email accounts for the password reset email, including their Spam folders. If you continue to have issues, please contact our Account Security Team:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
Since downloading iOS 7, I have been having trouble purchasing music from iTunes Store. When ever I try to make a purchase I always get the message "Your account is not valid in the US store" As I am new at this I don't know what I can do to remove this problem.
What country are you in ? If you aren't in the US and the address on your account isn't in the US then try going to the bottom of the Featured tab in the App Store app on your iPad and tap on your account id, tap on 'View Apple ID' on the popup and log into your account, and then select the Country/Region section and select your country.
-
I have added my hotmail email account to my ipod but when I open/delete emails it is not syncing with my computer. What can I do so that when I delete emails from my ipod, they show up as deleted when I access hotmail from my computer?
If you like to set up the Hotmail account as an Exchange account, see this Apple support document.
iOS: Hotmail, Live, or MSN email accounts
B-rock -
HT201303 I want to remove old credit card information from account.
I had ID theft from the iTunes site 4 years ago and they didn't handle it well. I just noticed that I had an old credit card still stored on my account. I wish to remove it. iTunes is makeing a ton of money and they should have phone reps to talk to and not this site.
First report your lost credit card to your credit card issuer. In the ITunes Store, go to Account Information Edit Payment History and click None where it asks for your Payment Type. That should definitely hide information. I think it will delete it but at least know one will be able to see it. Don't panic...they still need your Apple Password and ID to get into the store to enable purchases. Phone Apple to report your lost card for extra protection. Good luck and I hope this information helps.
-
I have redeemed points on my account but, when I try to buy a song I tunes doesnt use them it tries to access the credit card associated with the account for payment. How do I tell this thing to use the points instead. duh
By 'redeemed points' I assume that you mean that you've redeemed an iTunes gift card onto your account (?). If you do then are you trying to buy songs for yourself or are you trying to gift them - you can only gift items from a credit card, an account's balance can't be used for gifting. If you are buying for yourseflt and you are being asked to enter/verify a credit card number then are you currently in the country where your iTunes account is based ?
-
I updated my iPod and it erased everything i had on it. How do i retrieve the songs that i bought from the iTunes store? when i try to download/buy them again they tell me i have already purchased them do i want to buy them again? I have authorized my computer but none of them are in my music now.
You buy one and only one download.
It is your responsibility to move/copy/backup your music.
Certainly you did not update your ipod without making sure that you had transferred anything purchased on the ipod to your computer and included it in your regular backup copy of your computer. -
Dear sirs,
Could you please help me on my problem with my apple ID
I create new account with security questions, and when I try to purchase paid application,it ask me for answers the questions but it's not working,
My account have 50$ and still didn't buy anythingYou need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100546)
Maybe you are looking for
-
Apple TV display times out after a period of time.
-
Sapscript Issue . Same line appears in all the line
Hi All , By using the logic below , i am able to find the 4 diffrenet line item in my window . Now i am getting the same line in all the lines in sapscript. Pls suggest , how to avoid this . In my final table it_excdtl , all diffrent line item are s
-
Single source message to multiple receivers
my requirement is My source message contains four fields a, b, c , d It should go to two different receivers , but both of my target messages need fields a, b of my source message. Please let me know the possibilities
-
hi all , i m trying to create a service in oracle9i (win 2000) using- ORADIM -NEW -SID XYZ -INTPWD XYZ but it is automatically closing that session ...& giving one error ..open a new session.i tried it so many times but it is giving the same error. (
-
Single SQl Query with different where conditions
Experts, I have a requirement to design a report. Here are the details I have Report table layout Profit center Gross sales (This Year) Gross Sales (Last Year) % change Year of Year The Report has a selection of entering the Start Date. I have a sing