Exchange account - can send but cannot receive emails

I am unable to receive work e-mails but I can sent them. When I try to sync my inbox it states that unable to connect to server. However, this cannot be since i am able to send through the same server? Any ideas?

Send and receive server parameters aren't the same (ports used, protocols,...) therefore you may want to check your incoming mail parameters are properly set.

Similar Messages

I can send but cannot receive my emails from gmail

I can send but cannot receive my emails on my ipad from gmail

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this: Delete the account in Mail and then set it up again.
 Cheers, Tom

I can send but not receive email

Hello All. I know this is a highly posted topic but I cannot find a solution. Any help is greatly appreciated.
Basic Problem- I can send but not receive email.
My ISP is. Yahoo SBC Global
I have a 3rd party email provider: 1and1.com
I have set my preferences according to the specifications of 1and1.com
The error I get is this: The server error encountered was: The attempt to read data from the server "pop.1and.com" failed.
I have a Macbook Pro, running 10.4.9. My account with the 3rd party email provider is new and only has 1 or two emails in the account. I know this because I can log on via the internet and use their website to check the emails in the inbox. So the "email" address is working. I just can't get it to forward to my laptop.
I'm wondering if it has something to do with port 110 being blocked by my ISP. But I really don't think they are blocking that port. Due to the fact that my previous computer was a dell, and I used a similar 3rd party provider to email, the account used port 110 and things worked fine.
Thanks to all.

Ok. I've got it working.
All I did was delete my account information from the preferences. Before, I was editing it.
I entered a completely new POP account and it started working. I have a hard time believing that I entered information incorrectly prior to this because I checked it, rechecked it had a friend check it and it all looked OK. I was copy and pasting information anyway.
However, once I deleted and re- entered a brand new account, it worked fine.
Ernie, thanks for replying to my emails! I appreciate it.
-Fraky

Using osx 10.7.5 can send but not receive emails. Mail server support rep tried everything

Using iMac with OSX 10.7.5. Can send but not receive emails. No problem with internet account. Server rep tried everything and suggested perhaps a corrupted file in the op syst. Any ideas?

You may have a corrupt preference. Mail - Preferences - Accounts - click the offending account and re-enter all prefereneces. Also you can use Apple's OS X Mail: Troubleshooting sending and receiving email messages located at:
http://support.apple.com/kb/ts3276

ICloud mail not working. I can send but cannot receive. Is the system down?

iCloud mail not working. I can send but cannot receive. Is the system down?

Same here. I can send mails from iCloud.com Webmail, but cannot receive.
A message that you sent could not be delivered to one or more of
its recipients. This is a permanent error. The following address
failed:
"[email protected]":
SMTP error from remote server after RCPT command:
host: mx1.icloud.com.akadns.net
5.1.1 unknown or illegal alias: [email protected]
On iOS 6 device I can't receive, neither send mails.
https://dl.dropbox.com/u/2234051/IMG_0001.PNG
However, if I change to @me.com, everything works fine.

Exchange mail- can send but not receive?

Anyone had this problem?
I have the mail app set up with my company's exxchange server as the incoming, outgoing and OUtlook webs access servers and no go, I can send but not receive in the app....
-c

Check with your Exchange administrator.

MS Outlook 2011 - can send but cannot receive

I converted from a PC to a Mac tonight. I used MS Outlook as my mail client. Conversion went very smootly and files all moved. Set up account as per ISP instructions (Time Warner Cable). I can send email but cannot receive. Since the emails are on the server TWC says it is not their problem. Has anybody else had this? Any ideas?

Have you contacted Microsoft since it's their software?

I can send, but cannot receive E-Mail, suddenly.

I am a new convert to the entire world of Apple, aside from a longtime Safari proponent and user. A month and a half ago, I purchased a MacBook Pro 15" (you all know the specs, I went with 512 g flash drive upgrade) and am extremely happy with it. I have Windows 7 x64 installed on a 200g partition, solely so I can continue to use a few SONY apps that I need for video and audio editing for my business. These apps are NOT available for Apple machines and are essential to my photo restoration and video transfer and editing business. Ok, that's the environment.
Yesterday, as I normally do, I woke up, coffee, check on all of my animals, Mac starts with scheduled start-up at 7:20am as per usual while I am busy with my 'wake up' duties. After the wife was off to work and I was ready to check E-Mails and check for any correspondence from clients, I open 'mail,' (I have it set to start at scheduled start-up) and notice there is no E-Mail in my two pop accounts. I have a Gmail account and the iCloud account. 'This is odd.' I invoke 'receive' a couple times. Nothing. I turn on my phone (Blackberry) and it starts making noise as it normally does when E-Mail comes in. This is weird. I reboot my lovely Mac. No joy. No E-Mail. So I start troubleshooting. I figure out that I can send from all four accounts but cannot receive on any of them.
I reboot to the Windows partition. I open Live Mail. It fills up on my two pop accounts. Even more weirder. I have the Gmail account on this partition also, but it rarely receives E-Mail so it can wait. No iCloud on the Windows side. We all understand that.
On the Apple side, I removed all accounts from mail and re-established them with no resulting solution being apparent.
I have made no changes at my account on the server (webhero.com) so I am baffled. I looked for solutions here, but have found nothing, which is why this is being written.
Because I have seen no solutions, I consider that something unique has occurred to my computer that is not a new issue with many other Mac users.
My system is updated to all recent standards so there isn't much more to post
Any ideas, anyone?
Thanks for looking,
Kelly J.

Personally I will never leave Windows behind. Mac just doesn't cut it for me. For one it is to much of a closed system and the door is closing even more as I type this. MS isn't that much better with the release of Win 8 (which I will not be using at all except for Tech supporting others).
Apple does not like to give the user options and if they do you have to know the command line to implement them, in some cases. In others there simply is no user choice, like sounds for events.
With the advent of the newer Mac's with Non upgradeability, IE the retina models and the newest iMacs, this is certainly not the systems for me.
The OS? Well IMHO OS X isn't any better then Windows and in most case I like Windows better. IMHO Windows is an easier system to use. Not sure about Win 8.
Been running Windows for 20+ years and I can count on one hand the number of BSODs I've had. But then I run Clean system and the desktops I built myself. Notebooks are mostly Dell Business line models and my one MBP.
BSODs happen from bad hardware or drivers for that hardware. OS X is slightly better but Apple is not immune from writing or using bad drivers and the hardware is no better built then most any Windows PC. It just comes in a different case.
Apple Lived on the "It Just works" saying for a long time. That is not the case today, as you may see from all the posts in all the Apple hardware forums.
I'm Fixento get back to work, Y'all. Ga day.

Can send but not receive email

I have contacted my ISP and confirmed my password and settings. I can log on and send but not receive. The emails are on the server. This problem started after I installed the latest apple security update. The isp tech felt everything was ok there and that the problem was due to the security update blocking incoming mail.
Any ideas on how to fix this?
Henery
powerbook15 Mac OS X (10.3.9) mail version 1.3.11 (v622/624)

Thanks, Dave!
I had the same problem. Could send but not receive, on three email accounts all of which were on the same server. The other four accounts on two different serves worked fine. This was a sudden change and I had not changed any mail prefs for several weeks or anything on the server end in months. I spent 3.5 hours on this this evening, excahnging emails with customer suppert at the server (using the other accounts of course), going through the complicated webstie to check the server configuration, checking the prefs in mail over and over and over, setting up the email on another computer to discover it worked, throwing everything realted to these three accounts out of keychain thinking maybe it had saved an old password.
Came in here to post a plea for help and read your message. The offline bits were set. And the list of accounts under the IN heading had been collapsed (I generally have it open, don't know how it was collapsed) so that I couldn't see the obvious offline indicator. !!!
Thanks again! Where were you 3.5 hours ago?
Bob H

I rec'd yellowish admail, I can't delete it, I can send but not receive email. "Cannot Get Mail,connection to server failed". This is on Wi Fi from my lap top which has no problems?

The adware comes in on my sub account (almost hourly), it is always on top of my Inbox. It's funny I can send and receive from my sub account, just not my main account.
I am able to get Safari. I see one previous suggestion to delete account, but I'm afraid I would then lose my email address. I tried on another wi fi and still had the same problems. I also saw it may be a password problem, but if that is so how do I get Safari? I also rebooted. Any suggestions?
Thanks

If you delete your mail account from your iPad you won't lose your address. I've deleted and re-added my mail account several times.
It'd be the same as.....I have a favorites list for a website. I can delete that favorites list, but the website is still out there. I just need to retype the address. Same thing with the mail.
The worst that'll happen is that you'll have to redownload your mail onto your iPad.
Who is your mail provider? Are you accessing it via their app (for example the yahoo app) or are you accessing it via safari or via the iPad's mail app?

I can send but not receive email using Outlook

Hi all,
I have had an iPhone 5C for about a year. I recently deleted my email account after being hacked, after which I received around 45 thousand bounceback emails in the space of 12 hours. It was too hard to receive them, 500 at a time on my iPhone, and go through them all to delete just the spam-related messages, so my solution was to delete my account altogether, delete all the offending messages in bulk from my desktop, and then reinstate the account.
Now that my Outlook email is set up again, I am finding that I can send emails again, but I can no longer receive.
I have checked around a few forums but I don't seem to get the same screen that others get, after they go to:
Settings
Mail Contacts Calendars
Select my email account
This is all I see. I cannot find an option for selecting incoming/outgoing servers. Any suggestions would be gratefully accepted.

*Sorry didn't see how old this thread was* Jono1968 if this could help you......
Here is what I would try -
Run the disk permissions utility....see if a repair works....
On the mail menu, go to Window => Connection Doctor - do you see errors (red dot) If so, what does it say the error is caused by?
Check this article out: http://support.apple.com/kb/ts1307
Rick
Message was edited by: rdvholtwood

I can send but not receive email using Mail and Comcast

My incoming mail [Mac Mail 3.6(936) ] slowed and now has stopped. I get error message "mail.comcast.net" on port 995 timed out. I can send. I can receive at Comcast.net. I have tried changing the port setting to 101 and no SSL and 587 (the comcast online set up guide), etc. and sometimes it works once then fails again. I have deleted the p-list in the Mail Library and restarted and still nothing.
I deleted the account and set it up again but still no luck. Oddly the Preferences says deleting the Accounts will delete everything but the Mailboxes are still there. Part of the problem?
I do not have this issue using Thunderbird which is a program I do not like.
I used Comcast's various online guides, a long useless chat and useless email to no avail. My Primary Account Holder email (which I never use) works but not my every day email account.
MAC OS 10.5.8
MacBook Intel Core Duo
Mac Mail 3.6(936)

*Sorry didn't see how old this thread was* Jono1968 if this could help you......
Here is what I would try -
Run the disk permissions utility....see if a repair works....
On the mail menu, go to Window => Connection Doctor - do you see errors (red dot) If so, what does it say the error is caused by?
Check this article out: http://support.apple.com/kb/ts1307
Rick
Message was edited by: rdvholtwood

Can Send but CANNOT Receive mail

Ok, so I tried fixing this by myself but that obviously hasn't worked. I recently updated to Leopard, had a problem sending mail which I fixed, everything was running smoothly, and now all of a sudden I just don't receive mail anymore. It's been about a week, I just don't get the mail, the account won't synchronise with the server, etc., There are no error messages and it's as if everything worked fine except that I don't receive my mail.
THanks
PS: the incoming mail server is correct.

Hello M:
Check the help menu when mail is open to be sure you followed all of those suggestions.
Here are some troubleshooting tips I got from the knowledge base:
+Top 10 troubleshooting tips+
+1) Use the Connection Doctor+
+If you're using Mac OS X 10.4 or later, have the Connection Doctor make a house call. In Mail, choose Connection Doctor from the Window menu to have it check your server connections. If it finds any trouble, it'll display a red Status indicator next to the problematic account and provide some information and advice in the Details column. If you see a red indicator, follow the doctor's advice to try and fix the issue.+
+2) Make Sure That You're Connected to the Internet+
+To send and receive email, your Mac must be connected to the Internet. To verify whether your connection is working, open your web browser and visit any website. If your Internet connection doesn't appear to be working, see our Internet Quick Assist to get your connection back up and running.+
+3) Ask for Permission if You're Being Denied+
+If a sheet appears that says you need permission when you try to send email, your computer's administrator has restricted email access for your account. To request permission from your administrator to send the message, click Ask Permission in the dialog.+
+4) Make Sure That You're Not Being Blocked by a Firewall+
+If you or a network administrator has a firewall blocking email traffic on port 25, 465, or 587, you may not be able to send email. If you've installed firewall software separately from Mac OS X, try temporarily disabling it to see if you can send email. There may also be firewall software built into a shared Internet router or administered by your ISP or network administrator; contact the appropriate person to find out if a firewall exists.+
+5) Check Your Email Settings+
+Open Mail preferences (from the Mail menu, choose Preferences), click Accounts, and verify the settings for your account in question. If you can't send email, make sure that you're using your ISP's SMTP server, or “smtp.mac.com” if you have a .Mac account, for the Outgoing Mail Server (SMTP) setting. If you can't receive email, make sure that you're using your ISP's incoming mail server, or “mail.mac.com” if you have a .Mac account, for the Incoming Mail Server setting. Check with your Internet Service Provider (ISP) or network administrator if you're unsure about what settings to use—especially if you've changed some Advanced options in Mail preferences, such as SSL or authentication to access an account remotely.+
+6) Send Yourself an Email+
+If you can send email from your account but you're not sure whether or not you're able to get any, send yourself an email. Your message will go out through your outgoing mail server and back in through your incoming mail server. After sending yourself a test email, wait a minute or so for the servers to send the data, then click Get Mail in Mail (wait a little longer if you still haven't gotten it yet). If you don't get your own email after waiting about 15 minutes, try these other tips.+
+7) Find Out if Your Mail Servers Can Be Reached+
+Open Network Utility (/Applications/Utilities) and click the Ping tab. Ping is a utility that lets you test whether a server is running or not and if it can be reached from your computer. If you can't send email, type the outgoing server address in the top field (it'll look something like smtp.company.com). If you're not able to receive email, type the incoming server address in the top field (it'll look something like mail.company.com). Then click the Ping button. If you see 10 repeating lines, your computer can successfully reach the server. If you see a message that says something like “unknown host,” the server is either down or unreachable. Wait a while and then try sending or getting email again. (Please note that this test does not work with .Mac accounts.)+
+8) Check If Your Account is Using the Email Servers+
+To check if all servers are in use by your accounts, open Mail preferences, click Accounts, then click Account Information. From the Outgoing Mail Server (SMTP) pop-up menu, choose Edit Server List to display a list of servers. If you see an entry in the “In Use By Account” column for a server, that server is in use. If you have any servers listed that don't have an entry in this column, select the server, click Remove Server, and then click Done. If you see that your affected account isn't “In Use,” go back to step 5 to reset your server settings.+
+9) Make Sure That Your Account Isn't Offline+
+If Mail can't connect to and access your account's incoming server when it checks for messages, it will take your account “offline.” Take a look at your Inbox icon. If it appears dimmed or you see an exclamation point or tilde-looking icon (~) next to it or one of your account names (if you have more than one account), try taking it back online. Click the icon to the right of the affected account's name or select the account and choose Mailbox > Online Status > Take “account name” Online.+
+10) Reset Your Email Account+
+Try deleting your email account from Mail and then setting the account back up again. Before you do this, save all messages that you want to keep in a different mailbox on your Mac (to create a new Mailbox, choose New Mailbox from the Mailbox menu, choose On My Mac from the Location pop-up menu, type a name for your mailbox, click OK, and then drag the messages that you want to keep to this new mailbox). To delete the account, choose Preferences from the Mail menu, then click Accounts. Make note of the information for the account you want to reset, then select the account in the Accounts list and click the remove button. To recreate your account, click the add button and reenter the information for your account. You can then drag all of your messages from the alternate mailbox back into your newly recreated account.+
Barry

User can send but not receive emails

Hello!
So I've just set up a band new server from scratch and am having trouble getting the email service to work 100%.
My dns is all correct, forward and reverse. The output of a changeip -checkhostname command is perfect. My domain name and its public ip address both point to each other fine and my A, MX and CNAME records have all been set at the domain vendor to point to my particular server.
I've made one user in WGM and that user can send emails no problem. But when I try to send an email back (or reply to the original message), this is the error I receive in the bounce message:
<[email protected]>: Host or domain name not found. Name service error
for name=server.jinniferules.com type=A: Host not found
Reporting-MTA: dns; server.example.com
X-Postfix-Queue-ID: 75E7A223CE8
X-Postfix-Sender: rfc822; [email protected]
Arrival-Date: Wed, 12 Jan 2011 11:15:20 -0700 (MST)
Final-Recipient: rfc822; [email protected]
Original-Recipient: rfc822;[email protected]
Action: failed
Status: 5.4.4
Diagnostic-Code: X-Postfix; Host or domain name not found. Name service error
for name=server.jinniferules.com type=A: Host not found
Any thoughts on this?
Thanks!
Message was edited by: jinniferb

Solved my own problem: what was needed was to add a "server" entry to the A-records list that pointed to the IP.
Sheesh! Haha.

Can send but not receive emails

This is a Go Daddy account set up using IMAP. I have deleted and reinstalled the account and the issue remains the same.
The account sets up fine and loads emails thru Tuesday, July 3rd at 1:59pm.Nothing later ever loads. Deleting and reinstalling the account produces the same set of emails.
No error messages.
Can send emails with out issue.
Device - iPad 2 using WiFi
iOS5 updated prior to email installation.
User is new to iPad but not to iOS.
Incoming set up is imap.secureserver.net / Port 143
Go Daddy is cluess as to the cause.

Thanks for the quick response. I do not have the device availalble till later today. I will try and and post back.

Exchange account - can send but cannot receive emails

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