Exit button issue in Captivate 5

Hi,
This is regarding the exit button on the playback controls. I have been using Captivate from version 2. Recently, started using version 5. When I published my simulation, the exit button is not working as earlier. It is also not working from- web server(IIS, Apache), when opened as pop-up as well. In local too however not working. I tried in both IE 7 and Firefox latest version.
I have seen the response from Adobe on this issue on this forum. It was quite surprising; it did not talk about the solution at all;
What I am not sure about is -
1. Why the exit button was working earlier versions.. why is it not working in latest?
2. Why should when simple code like top.close(); works fine (when coded inside the Captivate)?
3. Why is Adobe not acknowledging the issue?
4. Why there is no working around provided in the forums for this issue?
Could anybody please help me understanding this problem? I am really frustrated.
Thanks.

Happy New to all as well!
You are absolutely correct! The moment reporting is activated, the EXIT no longer functions. Although in my case, we are not using the time/slider bar but custom navigation buttons with an exit button on the last slide (and at the top of each slide).
This whole EXIT button issue (not just Cp 5 but Cp 6 as well) is nearly bringing me to the point of tears! This is really ridiculous! I am in a tough position right now where my manager may be wondering if I am right person for this job because I cannot make a little EXIT button work in our lessons.
"Solutions" or excuses that I have received
- Just remove the EXIT button -- No, we use a standard corporate template which hundreds of employees are already familiar with. To remove the EXIT button and instruct the learner to just close the browser would be unacceptable and a rather inelegant way to exiting a lesson.
- It is a tough issue that isn't Captivate's fault
With all due respect to the awesome person who keeps stating that, I have a feeling that you have not used other rapid elearning tools. Building an EXIT button in all the other major elearning tools is easy and works every time.
The source of my personal difficulty is that every other course that was built by previous developers (not using Captivate), all open in a child window and all have a working EXIT button.
I believe the PRIMARY reason for this problem might be in the fact that... inexplicably... Captivate does not offer an option to start a lesson in a CHILD window (i.e. separate browser window). This is why no javascript in the world will allow the tab to close (e.g. EXIT button). Closing a tab or browser window via javascript only works when the same instance was previously opened by a script using the window.open method. In other words, you can only use the javascript method to close an instance that was spawned via javascript.
This should explain why lessons published in Lectora (et al) always have working EXIT buttons every time and in every browser (minor exception is Opera for unrelated reasons).
The second red box is just another one of my problems with Captivate 6 (not related to this topic).
Solution????
I've been racking my brain trying to modify Captivate's HTML/javascript in order to carry over the AICC (or SCORM - same process) variables into a child window.
Like another participant stated, you can't simply rename the original index.html to index2.html and create a redirection like this:
<script type="text/javascript">
window.open("index2.html","lesson","location=0,toolbar=0,status=0,resizable=1,width=975,he ight=600");</script>
<body>
Yes, I tried this as well... but unfortunately, it breaks the AICC to LMS connection. *BUT* I can promise one thing... using the above redirection, does guarantee that your EXIT button works every time! Pity the LMS connection breaks!
QUESTION?
Does anyone have advanced knowledge of javascript in order to code the INDEX.HTML to open the lesson in a child windows AND maintain a connection to the LMS?

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Exit button not working Captivate 7 output to HTML5 and SWF

I have several courses developed in Cp 6.5 that do not have this issue and are currently running on Taleo LMS.
I've built a test course with 6 (mostly blank) slides, including two quiz questions. On the final slide I have placed a Finish Course button with On Success: Exit action. The project end options are set to close project and I've included an On Exit: Exit action on the final slide. The Finish Course button successfully closes the browser window in Preview in Browser (IE9) and Preview HTML5 output modes.
I then published the course to both HTML5 and SWF output formats with scalable HTML selected. Once I uploaded the course to the LMS and tested it, the Finish Course button does not close the browser window. I've tested in IE9, Firefox, and iPad, and it doesn't work on any of these. I've also tried including the built in exit button on the playbar, and it doesn't close the window either. At the final slide, after clicking the Finish Course button, the slide fades to white and then stops.
The LMS reports that the course is complete; I thought maybe it was an issue with the settings in the LMS course, however I have several other courses that were developed in Cp 6.5, published to the same LMS with the same "Exit" button on the final slide, and I have mirrored every course setting that has worked in the past.
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Thanks,
PV

Why does there need to be a button used now when in CP 6 and 6.5 it worked seamlessly? Will this be fixed by Adobe and when?
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Exit button problem

At the end of my Captivate 2 project I have viewers click the
X (exit ) button on the Captivate skin to exit. Sometimes it works
and sometimes it doesn't. Couldn't find any settings. Any ideas?
Thanks! Tom

I am experiencing the same issue. For security support
reasons, I've been asked to convert my *.EXE training modules to
Web-based *.SWF. All the exit/close buttons in the EXEs work
correctly. Switching to SWF, the Player X(Close) button is inactive
and any created Exit Buttons do not properly close their respective
modules. Using the SWF Exit Buttons results in a display of an
empty frame which provides no means to close and a manually close
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development, IE 6 Browser w/Flash 9 plugin).
I have read all the posts that I can find on this issue and
have even tried JavaScript as a get around without success. I'm at
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Exit button not working in MS Explorer

Hi. The exit button in our Captivate courses are not working
all of a sudden. They work in FireFox but in MS IE. We are using
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Hi Apparo,
In onAction method of the Exit button, a call is made to the TargetExitApplication as follows:
fpm.navigate(wdThis
.wdGetFcNavigationInterface()
.getNavigationTargetExitApplication());
Also, the Exit button does work in the Address Overview/Edit/Review Page, but not in W-4 Tax and Benefits Enrollment.
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Adren

Does the "Exit" button on the captvate playbar works?

Hello there..
The Exit button on my captivate play bar is not working?
Any reason?
tnx.
Kartik.

Hi there
Sorry, but I have to disagree. The real answer here is that it's not as simple as that. Sure, sercurity restrictions may be one possible cause but the causes are many. It's my own understanding that it often has to do with the way the window presenting the Captivate was opened to begin with.
Click here for more
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
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Control bar exit button

I'm experiencing problems with the exit button on the Captivate 4 control bars. When in preview mode, when the "Exit" button is selected, the swf file closes immediately, but the htm page prompts the user and asks the following " The webpage you are viewing is trying to close the window. Do you want to close the window? I'm fine with that. However, when published, only the swf file closes. The htm file does nothing. The user has to select the "Exit" button on the browser window to close the project. Why does the Exit button not work when published as an htm file? Is there a way to resolve this problem?
L-3 Tech

Hi there
Please take a look at the link below:
Click here to view
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Captivate Exit button not exiting

I updated the SCORM.htm file to stop bookmarking, which is
now working wonderfully (thanks to all who posted those
solutions!). BUT, now the Exit button is no longer closing the
course. I click the Exit button on the skin and it just sits there.
Before updating the SCORM.htm file to stop bookmarking, the Exit
button was working fine.
I am using the Meridian LMS and Captivate 2. Any suggestions?
Thanks in advance for your help,
Brooke

bschepker,
You indicated that the lesson closes after several seconds.
Have you checked the timeline on the last slide? Perhaps you have
something continuing to run for several seconds, preventing the
slide from ending and thus triggering the built-in window close
functionality?
I use a button to pause my last slide and am continually
having to reset the timing of the rest of the objects to make sure
the slide ends at 2.5 seconds (the button pauses the slide at 1.5
seconds, so add 0.5 seconds for slide fade out + 0.5 seconds for "I
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response from the LMS before closing the window. I don't claim to
know how Captivate's SCORM implementation works, but if the
behavior is consistent and it's not a timeline issue, that may be
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closing the window before the movie has a chance to do so on it's
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Captivate 7 exit button does not work when published to LMS

I recently published a course using Captivate 7 and uploaded it to our LMS. During the review of the course it was noticed that the Close or Exit button on the controller did not work in IE. However, it did work in Chrome.
I have looked through this forum and found that there were similar issue with older versions of Captivate. However, we have course published with Captivate 6 on our LMS in which the Close or Exit button does work.
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1. Create a button in Captivate and assign a javascript call to "MyExit()"
2. Create a .js file called CourseExit.js.
3. Place the following code into that file.
function MyExit()
var SD = window.parent;
if (blnReachedEnd == false && confirm("Would you like to save your progress to resume later?")){
SCORM2004_CallSetValue("cmi.exit", "suspend");
SCORM2004_CallSetValue("adl.nav.request", "suspendAll");
else{
SCORM2004_CallSetValue("cmi.exit", "");
SCORM2004_CallSetValue("adl.nav.request", "exitAll");
Unload(true);
4. Place the CourseExit.js into the "assets/js/" in the published folder
5. Add "<script language="JavaScript1.2" src="assets/js/CourseExit.js"></script>" to the html file that was output on the publish.
I was able to set this up on the set up files on the local hard disk but so all I had to do was create a button and add the "MyExit()" code to the button, but when the next update came out it reset the hard disk files. So, I have just resorted to updating the output file as seen above.
Hope this helps.
Garrett

Exit button code not working in published captivate file

Hi,
I have created a elearning module in captivate 8. I have an exit button at the end of the module. The button has the inbuilt code ''on success - exit''. When I publish this file to swf or AICC format, this exit button doesnot work. Please help!

have you confirmed that this javascript code ( only
javascript code in html, no swf) works?
in some cases the window.close() statement works only for
popup windows. so make sure of it.

Exit button not working in Captivate 7 published output

Hi. I am using Capivate v7 and am experiecing this problem with published output:
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javascript:window.close()
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- Michael Fekete

Yes, the close X does work 100% of the time. That's because the browser itself is just a window in the operating system. And you are commanding the window to close.
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Hi All-
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I have tested every possible setting I can think of and the bloody thing will not work!
Somebody please help me, because I do NOT want to have to start this over with Articulate!

Hi Nathan
In addition to the other advice, I believe that you need to have at least one scorable object in order for the reporting to work. For example, sometimes folks need a simple acknowlegement that the content has been viewed. I believe this is the case with SOX compliance. In cases like these, you insert a simple Button object the user clicks. Configure a quiz. You don't need actual question slides. You configure the button to report back the click.
I didn't see anything about the Exit button, but the Exit button is unreliable at best. If you are clicking the Exit button and it's not working for you, take a look at the info below:
Click here to view
Cheers... Rick
Helpful and Handy Links
Begin learning Captivate 5 moments from now! $29.95
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcererStone Blog
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Cap 6: Issue when publish to PDF. The exit button on the skin does not seem to work.

All,
I attemped same using Cap 6: Issue when publish to PDF. The exit button on the skin does not seem to work. I switched out skins and same issue. I am using IE8.
When published as swf, exit button on skin works fine. Any ideas on solve for the PDF version exit button? We would rather publish as PDF since all files are contained in the PDF wrapper.

Hello,
Welcome to Adobe Forums.
This issue is reproducble at my end, need to do some more testing before I can tell you any solution or action plan for this issue
Thank you for your patience.
Regards,
Vikram

EXIT BUTTON - PAGE NOT FOUND issue for Address

After customization of home page, we are getting page not found error for the Exit button in Address and in some other applications, it is opening a new window and in some other applications, the screen is getting struck and the backend user id is getting locked.
Could some one suggest me ? I feel we make the exit button invisible so that end user will not click on that totally. Is this a good idea?

You can of course hide the exit buttin via personalisation
read the sap note 951257 for the issue you are having
The solution is to go and make the necessary entries.
       -   Go to V_T7XSSSERARBC view.
       -   Select the Area for which the exit button is not working.
       -   Enter 'Area Link Type' if not entered already.
       -   Enter 'Link Resource' if not entered already.
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With regard to the WorkProtect Mode, Ifollow the note #734861 -
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also check the steps here
While creating an iView instance there are two option
-paste
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You should choose paste as delta link option.
Please check the link for more information-
http://help.sap.com/saphelp_NW04s/helpdata/en/f5/eb515d0e6a11d7b84900047
582c9f7/frameset.htm
We checked the attachments, it seems that when you run the application
from preview mode you will not see 'exit' button. If you run the
application directly you will not see 'exit'button.
'Exit' button feature comes into picture when you consider that
application should use home page customizing feature.

I am walking through Apples tutorial getting started with iOS development. I am at the storyboard area and can't seem to drag the cancel button to the green exit. I am not sure why the exit button doesn't except it. Is anyone else having this issue?

I am walking through Apples tutorial getting started with iOS development. I am at the storyboard area and can't seem to drag the cancel button to the green exit. I am not sure why the exit button doesn't except it. Is anyone else having this issue? Is there a work around? I have done this app twice and still cant get the exit to except the Cancel or Done bar buttons

Yes I checked it. As far as I can see I did everything Apple said to do. I took some screen shot so you can see how the screens are connected and what and where the code is, and what it does when I drag the cancel and done bar buttons to the exit

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Has anyone run into this, specifically with Safari? I created a module in Captivate 8, that has a close button on the skin. The module has been uploaded to my clients LMS and it closes no problem on all other browsers except Safari. I tried creating a button on the last page of the slide as well with the "exit" action and that doesn't seem to work either in Safari. Does anyone have an idea how to fix this issue?

I tried an Exit button (clickbox associated with the action Exit). It freezes Safari for about 10-15 seconds and then finally closes the browser tab.

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