Explorer error "Failed to retrieve the Information Spaces list." from HANA

I am getting this dumb error "Failed to retrieve the Information Spaces list. // Request timed out" in Explorer's "Manage Spaces" area every time I click on the analytic view listed under my HANA sources of the Explorer. So, my HANA source is visible, and analytic views are visible in Explorer as well, but I cannot get any Information Space created because of the error, and I could not find the error and its causes in Explorer docs.
I already
- upgraded HANA db to Rev 18 (for some reasons I cannot u[grade this system to SPS3 yet) and BIP and Explorer 4.0 are on the latest Patch 8 of SP2.
- configured connection using IDT defined connection,
- restarted servers in CMS already 100s of times.
There is enough free space on the BO server's drive: 33GB. BO is a single server based on Win2008 R2 SP1 with 40GB RAM.
Any ideas what else I can do to get rid of this issue? It is a test server, so I cannot open customer msg to SAP Support.
Thanks,
-Vitaliy

Try increasing the timeout under
..\SAP BusinessObjects\Tomcat6\webapps\explorer\WEB-INF\classes\ default.settings.properties
from
request.timeout=60
to
request.timeout=600

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Post Author: tknorst
CA Forum: .NET
I have an application using CR XI R2, and on certain users computers when they try to run a report they get the following error:
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Source code to reproduce:
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faultSubcode:
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faultNode:
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</CallStackTrace>
     <CauseException>com.businessobjects.dsws.wsc.common.axis.WSExceptionFactory$InvalidViewSupport</CauseException>
     exceptionName: com.businessobjects.dsws.DSWSException
Failed to retrieve character view of the report. (Error: WRE 02505)
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     at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)
     at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
     at java.lang.reflect.Constructor.newInstance(Constructor.java:513)
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     at com.businessobjects.dsws.reportengine.ReportEngine.getDocumentInformation(Unknown Source)
     at com.mobitel.reports.CrReportPdfGenerator.getPdf(CrReportPdfGenerator.java:289)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
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     at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

I am not using HTML renderer but PDF renderer. See code below:
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                    oViewSupport.setViewType(ViewType.BINARY);
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In the mean time I already figured out that I need to use ViewModeType.REPORT_PAGE as you sugested.
Problem we are having now is that PDF rendering takes at best 6 seconds on pageserver.exe to render report. But if we render it on CR Developer, it renders imediately.
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Conflict Resolver Sync Error - Unable to retrieve conflict information from the sync server

So I have been using iTunes with my iPhone 3GS and now my iPhone 4 to sync with my Outlook for many years now and it has been flawless.
I recently bought a new iPad and started syncing it as well.
Now as of late, after every 2 or 3 syncs, I get an error from iTunes displaying the Conflict Resolver and it says there are 42 sync conflicts.
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As soon as I try to choose which record to resolve, the window immediately disappears without giving me a chance to finish and I get another dialog window with the error:
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If I add a contact to Outlook or to my iPhone and then sync it seems to be syncing the new addtions correctly. However, I cannot get this issue with this 42 conflicts resolved for some reason. This has been going on for a month now.

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Sherali

All DPs read "Failed to retrieve the package list on the distribution point"...

About 2 weeks ago all 10 of my DPs started reporting the following warning (roughly 2 weeks after upgrading to R2):
"Failed to retrieve the package list on the distribution point ["Display=\\<server.FQDN>\"]MSWNET:["SMS_SITE=<code>"]\\<server.FQDN>\. Or the package list in content library doesn't match the one in WMI. Review
smsdpmon.log for more information about this failure.
This warning has appeared in my environment once before and I've read a number of posts regarding it. In the previous situation I found the problematic package ID recorded in smsdpmon.log and followed the standard procedure of redistributing and then proceeded
with a validation check on the affected DP. These steps resolved the issue originally.
This time around the package ID is not referenced in smsdpmon.log. It had the same error but the ID was not listed. Unfortunately the logs have already rolled over and I forgot to save a copy so I don't have anything to reference. I'm curious if anyone else
has seen this behavior and what the recommended fix is.
As always, appreciate the help!

I used the following process to clean up these warnings on my DPs:
Setup content validation checks for each of my affected DPs to run every morning (previously only set to weekends). I did this so when I made a change I could validate whether or not it worked the following day. It would be great if there was a way to force
these checks manually but I haven't found a method yet.
After the content validation check completed I filtered through the smsdpmon.log on each affected DP. This revealed the package ID that was causing the issue.
In my environment the package in question was not needed so I deleted it. If it is required I suspect re-distributing it would work as well.
At this stage the problem was still not fully resolved for me. Even though I had deleted the package WMI was still inaccurate. I used this script to scrub WMI on all affected DPs and it picked up the problematic package ID:
http://gallery.technet.microsoft.com/Powershell-script-to-fix-81dc4e69
My content validation checks are now passing and the warnings are being cleared. YEAH!
As a final note - After running the PS script Nickolaj posted I ran started seeing dozens of error checks on my packages (Distribution Manager failed to process package "Laptop Drivers" (package ID = XYZ00123).) After doing some research
I found I was prone to this issue:
Failed to start DP health monitoring task. In my case the suspect file was called "Microsoft". I moved it to another location and the errors cleared immediately.
Hope this info is helpful to others!

Logon Error:Could not retrieve the source file for Port "Main"

Hi All,
We have a port which is blocked due to structural exceptions.When i try to connect to the Exceptions folder
"Main[Exceptions]" the import manager throws an error "Logon Error:Could not retrieve the source file for port "Main".
Any help greatly appreciated

Hi ,
Thanks for your reply.
This is what I see in the log file in the exceptions folder
These are the line I see almost to the end of the log file before they complete field mappings,value addings
          <Failure ts="2008/07/22 00:10:48.326 GMT" tid="1286" entry-no="9114" operation="Create lookups" rc="0x80000001">Illegal value for parameter</Failure>
          <Timer ts="2008/07/22 00:10:48.327 GMT" tid="1286" entry-no="9115" name="Import Lookup" total="0.040819">1</Timer>
          <Trace ts="2008/07/22 00:10:48.327 GMT" tid="1286" entry-no="9116">Import of Lookup Failed.</Trace>
But when I open the same source xml file after downloading to my local folder from Exceptions Structural folder and load manually using IM i get the status as "Ready to import".
Any Help greatly appreciated

Explorer error "Failed to retrieve the Information Spaces list." from HANA

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